Client Care Coordinator Jobs
Client care coordinator jobs are open across healthcare, insurance, senior living, and behavioral health, from entry-level to senior coordinator and team lead, with specializations in patient advocacy, case management support, and customer success. See the openings below and apply to the ones that match your experience.
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Client Care Coordinator
Community Bridges, Inc. (CBI) is an integrated behavioral healthcare organization offering a full continuum of care, including variety of programs throughout Arizona, Oklahoma and District of Columbia. CBI provides residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness.
CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.
Job Summary
The Community Bridges, Inc. (CBI) Client Care Coordinator is a shelter or temporary lodging site-based position with a primary role of managing a housing caseload responsible for coordinating care for individuals and families who are experiencing homelessness. The position will provide coordination of care and support services to assist the individual or family with ending their current episode of homelessness. These individuals(s) may present with complex substance use, mental health, housing, medical care needs and this position will ensure coordination of care with existing PCMH, PCP or ensuring connection to new PCMH, PCP services occurs. The Client Care Coordinator serves as the bridge for the individual(s) who are residing in shelter or temporary lodging by coordinating and monitoring RBHA and Non-RBHA communitybased services and facilitates delivery of these services. The Client Care Coordinator works with individuals and families with the highest acuities and greatest vulnerabilities. The Client Care Coordinator will coordinate care through the CBI Continuum of Care (or other community agency as identified by client choice) on identified social determinants of health that can be addressed through housing and community integration programs. These programs may include crisis, urgent care, residential treatment, medical care, medication assisted treatment, or outpatient behavioral health services. Once an individual(s) is matched to housing, the Client Care Coordinator utilizes the housing search software systems to help individuals identify units. The CBI Client Care Coordinator is responsible for completing data entry into established data system which assists with program outputs and outcomes. This position requires Client Care Coordinators to assist higher level personnel and leadership with ongoing reports. The CBI Client Care Coordinator will also be responsible for an end of shift report documenting the coordination of care they’ve completed for each individual. The Client Care Coordinator works as part of a multi-disciplinary team including specialty positions through the CBI continuum of care, such as, Patient Care Techs, Page 2 of 7 Client Care Coordinator 101724 Registered Nurses, Counselors, and Clinical Leads. The Client Care Coordinator serves as a nexus, coordinating care with community providers and stakeholders. The Client Care Coordinator will document and track required interactions according to the Arizona Administrative Code (AAC), Arizona Department of Health Services/Department of Behavioral Health Services (ADHS/DBHS) Provider Manual. Commission on Accreditation of Rehabilitation Facilities (CARF), Community Bridges Policies and Procedures, and specific for the program as specified by the program contract.
Skills/Requirements
- Highschool diploma or GED is required. Associate degree (or higher) in a field related to Behavioral Health is preferred.
- Minimum of six months of recovery from substance use and/or mental health disorders required.
- Minimum of six (6) months of paid related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is required.
- 1-3 years of full-time Health Care related work experience where his or her prior experience would provide adequate exposure to both behavioral and medical crisis situations is preferred.
- Valid identification required.
- Will complete CBI Peer Certification within 90 days of being hired.
- Generous PTO accrual (5 weeks!),
- Medical, Dental, Vision, Disability, Life, Supplemental plans
- Hospital indemnity/ Critical Illness,
- Pet Insurance,
- Dependent Care Savings, Health Care Savings,
- 401K with employer match - 100% vested upon enrollment,
- Wellness programs,
- Tuition Reimbursement and Scholarship Programs, incentives, and more!
- Very Competitive pay rates
- We are experiencing tremendous growth in this time. As an essential service provider, we value all our employees and their careers in the clinical field.
- *For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley! *
Our staff experience tremendous professional growth through ongoing training and support. Our team is supported by strong and competent leadership. The leadership at CBI is committed to ongoing professional development for their staff. Come join our team of passionate individuals who are serious about making a difference in the lives of our patients and the communities we serve.
About our Culture, commitment to employees!
- We are looking for driven and compassionate individual’s that thrive in an upbeat and safe working environment. We dedicate a lot of thought and effort into work life balance as well as our competitive composition structure.
- We know life happens, that’s why we all start with a 5-week PTO plan as well as a wide range of unique benefits!
Our 26 locations are all state-of-the-art facility that provides top notch integrated care. We are proud to adhere to a “no wrong door” treatment approach that allows our staff to dramatically improve the quality of life for the patients in their care.
CBI treats patients from all different walks of life and believes in maintaining the dignity of human life. Recovery is Possible!
CBI Offers an excellent benefits package!
- Medical, Dental, Vision, Disability, Life, Supplemental plans - Hospital indemnity/ Critical Illness, Pet Insurance, Dependent Care Savings, Health Care Savings, 401K with employer match - 100% vested upon enrollment, Generous PTO accrual, Wellness programs, Tuition Reimbursement and Scholarship Programs, incentives, and more!
- For the past four years, The Phoenix Business Journal has recognized CBI as one of the top ten healthiest mid-size employers in the Valley.
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Who's Hiring



Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in client care coordinator jobs.
- One to three years of experience in client services, care coordination, or a related role
- Proficiency with CRM or case management software and electronic health record systems
- Strong written and verbal communication skills for client-facing interactions
- Associate or bachelor's degree in healthcare administration, social work, or a related field
- Ability to manage a high-volume caseload and prioritize competing client needs
- Experience with insurance authorization processes or benefits coordination
Tips for Your Client Care Coordinator Job Search
Tailor your resume to each setting
Healthcare client care coordinators and insurance client care coordinators use different language. Match your resume's terminology to the specific industry in the posting, clinical settings want care coordination and patient navigation, while corporate settings want account management and client retention.
Highlight your documentation and software skills
Most postings screen for experience with electronic health records, CRM platforms, or case management software. Name the specific systems you've used, leaving this vague is one of the fastest ways to get filtered out before a human reads your application.
Apply early to roles that fit
Migrate Mate lists client care coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers for this role almost always ask how you've handled a frustrated or non-responsive client. Prepare two or three specific examples from past work, volunteer experience, or coursework that show de-escalation, follow-through, and outcome.
Get your certifications listed clearly
If you hold a CPR certification, a Certified Case Manager credential, or any state-specific care coordination certificate, put it in a dedicated credentials line near the top of your resume. Hiring managers in healthcare settings scan for these before reading your work history.
Follow up after the interview with specifics
A generic thank-you email rarely moves the needle. Reference one topic from the conversation and connect it to a skill or experience you bring. This signals attentiveness and reinforces why you're suited to managing ongoing client relationships.
Client Care Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most client care coordinators?
HELP USA, Comfort Keepers, and Safe Harbor Home Care are hiring the most client care coordinators right now, with openings concentrated in New York, California, and Florida, based on current listings on Migrate Mate as of November 2026. Healthcare systems, insurance carriers, and senior living networks tend to post the highest volume of openings consistently.
How many client care coordinator jobs are remote?
About 13% of client care coordinator openings are fully remote or hybrid as of November 2026, with remote availability concentrated in insurance coordination, behavioral health case management, and customer success roles. Positions that require in-person patient interaction or facility-based intake are far less likely to offer remote flexibility.
How do you become a client care coordinator?
Start by completing an associate or bachelor's degree in healthcare administration, social work, psychology, or a related field. Gain hands-on experience through internships, volunteer work, or entry-level roles in a clinical or customer service setting. Build familiarity with case management software and insurance authorization processes, then apply to coordinator roles that match your setting and population focus.
Can you get hired as a client care coordinator with little experience?
Yes, many entry-level client care coordinator roles are specifically designed for candidates with limited direct experience. Employers in this space often weight soft skills heavily, so demonstrating strong communication, empathy, and organizational ability through previous customer service, healthcare support, or community work can offset a shorter resume.
What does the client care coordinator interview process look like?
Most employers start with a phone or video screen focused on your communication style and experience with client-facing work. A second round typically involves behavioral questions about handling difficult clients, managing competing priorities, and coordinating across teams. Some healthcare and insurance employers add a practical scenario or brief writing exercise to assess documentation skills.
Where can I find and apply to client care coordinator jobs?
You can find and apply to client care coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that fit your background, experience level, and preferred setting, then apply directly to each listing that matches what you're looking for.
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