Client Concierge Jobs
Client Concierge jobs are open across hospitality, healthcare, financial services, real estate, and luxury retail, at every level from entry-level to senior, with specializations in high-net-worth client relations, patient coordination, and wealth management support. See the openings below and apply to the ones that match your experience.
Find Client Concierge JobsOverview
Showing 5 of 42+ Client Concierge jobs
Job Description:
Our Opportunity:
At Chewy Vet Care, we’re changing the veterinary care experience from scratch! It starts by crafting a culture and environment where veterinary teams can succeed every day. With the launch of our new veterinary practices in early 2024, we are looking for a full-time Client Concierge to join our Healthcare Practice Team. As a clinical team member, you’ll work in a practice crafted from the ground up by veterinarians, equipped with advanced equipment and purpose-built technology so that you can practice your best medicine and focus on patient and pet parent care. We offer a customer- and team member-centric workplace where, together, we deliver care that starts with a visit and lasts a lifetime!
We are a comprehensive veterinary practice that delivers personalized, patient-centric care. Our mission is clear - to become the most trusted and convenient destination for pet parents and partners, everywhere. This is an opportunity to join the industry leader that not only cares about what you do, but what you need as a person. We’ll provide competitive benefits, scheduling options that fit different lifestyles, and a collaborative work environment where we can our full potential! Join the team that understands that caring for the pets we love starts with greater care for our veterinary Team Members.
What you'll do:
- Focus on embodying the Chewy Vet Care culture to work collaboratively with your peers and delivering the pet parent WOW experience within the practice, providing stellar service and communication, in addition to supporting your practice’s veterinarians, veterinary technicians, veterinary assistants, and practice manager.
- Responsible for handling all patient intakes and providing all front-end client-facing interactions. This role will apply strong social and communication skills to engage actively with pet parents.
- Perform customer service skills to assist pet parents with providing medical care to their pet, resolving any issues promptly.
- Apply integrated technology including being proficient using the corresponding Practice Information Management System (PIMS) for the role.
- Understand and follow the practice’s Standard Operating Procedures (SOP) and Standards of Care (SOC)
- Act responsibly given the pharmacy holdings.
- Assist Practice Manager with communicating on inventory needs.
- Clean workspaces after every patient interaction.
- Participation in self-development courses and Chewy Vet Care required compliance training.
- Perform related duties and assignments as directed by management.
- May be required to work weekends, position may require some travel.
What you'll need:
- 1-2 years working in a customer-focused environment, veterinary preferred.
- Strong ability to connect with clients and demonstrate empathy and compassion.
- Excellent social, verbal / written communication, observational, and analytical skills.
- Passionate about helping people and pets with empathy and excellent customer service focus.
- Thrives in a fast paced, self-starter environment.
Physical job requirements:
- Standing or walking up to 80% per shift.
- Frequently lift up to 50 to 70 pounds using an optional team lift.
- Occasionally lift greater than 70+ pounds using a team lift.
- Stand, push, pull, carry, squat, and kneel.
Chewy Vet Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
Job Description:
Our Opportunity:
At Chewy Vet Care, we’re changing the veterinary care experience from scratch! It starts by crafting a culture and environment where veterinary teams can succeed every day. With the launch of our new veterinary practices in early 2024, we are looking for a full-time Client Concierge to join our Healthcare Practice Team. As a clinical team member, you’ll work in a practice crafted from the ground up by veterinarians, equipped with advanced equipment and purpose-built technology so that you can practice your best medicine and focus on patient and pet parent care. We offer a customer- and team member-centric workplace where, together, we deliver care that starts with a visit and lasts a lifetime!
We are a comprehensive veterinary practice that delivers personalized, patient-centric care. Our mission is clear - to become the most trusted and convenient destination for pet parents and partners, everywhere. This is an opportunity to join the industry leader that not only cares about what you do, but what you need as a person. We’ll provide competitive benefits, scheduling options that fit different lifestyles, and a collaborative work environment where we can our full potential! Join the team that understands that caring for the pets we love starts with greater care for our veterinary Team Members.
What you'll do:
- Focus on embodying the Chewy Vet Care culture to work collaboratively with your peers and delivering the pet parent WOW experience within the practice, providing stellar service and communication, in addition to supporting your practice’s veterinarians, veterinary technicians, veterinary assistants, and practice manager.
- Responsible for handling all patient intakes and providing all front-end client-facing interactions. This role will apply strong social and communication skills to engage actively with pet parents.
- Perform customer service skills to assist pet parents with providing medical care to their pet, resolving any issues promptly.
- Apply integrated technology including being proficient using the corresponding Practice Information Management System (PIMS) for the role.
- Understand and follow the practice’s Standard Operating Procedures (SOP) and Standards of Care (SOC)
- Act responsibly given the pharmacy holdings.
- Assist Practice Manager with communicating on inventory needs.
- Clean workspaces after every patient interaction.
- Participation in self-development courses and Chewy Vet Care required compliance training.
- Perform related duties and assignments as directed by management.
- May be required to work weekends, position may require some travel.
What you'll need:
- 1-2 years working in a customer-focused environment, veterinary preferred.
- Strong ability to connect with clients and demonstrate empathy and compassion.
- Excellent social, verbal / written communication, observational, and analytical skills.
- Passionate about helping people and pets with empathy and excellent customer service focus.
- Thrives in a fast paced, self-starter environment.
Physical job requirements:
- Standing or walking up to 80% per shift.
- Frequently lift up to 50 to 70 pounds using an optional team lift.
- Occasionally lift greater than 70+ pounds using a team lift.
- Stand, push, pull, carry, squat, and kneel.
Chewy Vet Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact CAAR@chewy.com.
Client Concierge Jobs by Experience Level
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Find Client Concierge JobsClient Concierge Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in client concierge jobs.
- Two or more years of client-facing service, account management, or concierge experience
- Proficiency with CRM platforms and service ticketing systems
- Strong written and verbal communication skills across phone, email, and chat channels
- Ability to manage multiple high-priority client requests simultaneously without errors
- High school diploma or associate degree, with a bachelor's degree preferred for senior roles
- Familiarity with de-escalation techniques and complaint resolution protocols
Tips for Your Client Concierge Job Search
Tailor your resume to client outcomes
Client concierge roles are won on proof of relationship results, not task lists. Rewrite each bullet to show what changed for the client: retention improved, response time cut, escalations resolved. Hiring managers scan for impact language, not duties.
Highlight CRM and ticketing tool fluency
Most postings require hands-on experience with customer relationship management software and service platforms. Name the specific tools you have used in your resume and cover letter. Generic phrases like 'proficient in software' won't pass initial screening.
Apply early to roles that fit
Migrate Mate lists client concierge openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by industry segment
Client concierge work differs sharply between, say, a private banking firm and a medical practice. When searching, use industry terms in your queries, like 'wealth management' or 'patient experience,' to surface roles where your specific background transfers cleanly.
Prepare a service recovery story for interviews
Interviewers for client concierge roles almost always ask how you handled a dissatisfied or difficult client. Prepare one specific story with a clear problem, your actions, and the outcome. Vague answers about 'staying calm' rarely move candidates forward.
Negotiate on scope, not just base pay
When an offer comes, clarify the client portfolio size, escalation authority, and whether you own end-to-end resolution or hand off mid-process. These details shape your day-to-day more than title does and are worth raising before you accept.
Client Concierge Jobs: Frequently Asked Questions
Which companies are hiring the most client concierges?
The companies hiring the most client concierges right now include It's a Secret Med Spa, Chewy, and Bergdorf Goodman, with the largest share of openings in Texas, Florida, and New York, based on current listings on Migrate Mate as of November 2026. Demand is especially concentrated in financial services, healthcare systems, and luxury hospitality brands.
How many client concierge jobs are remote?
About 27% of client concierge openings are fully remote or hybrid as of November 2026, reflecting strong demand for phone- and chat-based service roles. Virtual client concierge work is most common in financial services, insurance, and telehealth, where client interaction happens entirely through digital and voice channels rather than in person.
How do you become a client concierge?
Start by building experience in a client-facing role such as front desk, customer service, or account support. Develop fluency with CRM tools and practice clear, professional communication across email, phone, and chat. Pursue roles in your target industry, whether healthcare, finance, or hospitality, since employers often favor candidates who already understand their client base and service expectations.
Can you get a client concierge job with little experience?
Yes, entry-level client concierge positions exist and often accept candidates with strong soft skills over formal experience. Roles in medical offices, hotel groups, and retail luxury brands frequently hire new graduates or career changers who demonstrate patience, professionalism, and clear communication. Volunteering in a client-facing capacity or completing a customer service certification can help you compete when your work history is thin.
What does the client concierge interview process look like?
Most client concierge interviews involve an initial phone or video screen focused on communication style, followed by one or two in-person or video rounds with a hiring manager and sometimes a team lead. Expect behavioral questions about handling difficult clients, managing competing priorities, and recovering from service failures. Some employers add a brief role-play scenario where you handle a mock client interaction before a final offer.
Where can I find and apply to client concierge jobs?
You can find and apply to client concierge jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and industry background, then apply directly to each listing that fits. New listings are added regularly, so checking back frequently gives you the best shot at openings before they fill.
See All 42 Client Concierge Jobs
Find roles that match your experience and apply in just a few clicks.
Find Client Concierge Jobs