Client Manager Jobs in Santa Clara, CA
Client Manager jobs in Santa Clara, California are available now at employers like Palo Alto Networks, Hitachi Global Air Power Us, LLC (F/K/A Sullair Llc), and Litmus and other local employers, from entry level to senior. Scan the live roles below and apply to whichever ones fit.
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IT Management Corporation (ITMC) is a leading technology solutions provider specializing in networking, communications, cloud, cybersecurity, and managed services. Since 2009, we have helped organizations modernize their technology environments through innovative solutions, strategic partnerships, and exceptional customer service.
Our customers rely on us to design, implement, and support technology solutions that improve reliability, security, and operational efficiency. We proudly serve organizations across the public and private sectors, with a strong focus on State, Local Government, and Education (SLED) customers.
Learn more at ITMC.net.
Job Description
ITMC is seeking a Customer Success Manager (CSM) to manage and grow a portfolio of existing SLED accounts. This role is responsible for building trusted customer relationships, driving retention, identifying expansion opportunities, and ensuring customers receive maximum value from their technology investments.
The ideal candidate combines strong account management skills with a consultative approach and a passion for helping customers achieve their goals. You will serve as a strategic partner to school districts, government agencies, and other public sector organizations while collaborating closely with sales, engineering, operations, and leadership teams.
Customer Success & Account Management
- Manage a portfolio of existing SLED customer accounts and serve as their primary point of contact.
- Develop strong relationships with IT leaders, administrators, procurement teams, and key stakeholders.
- Conduct regular customer business reviews to understand goals, challenges, and upcoming initiatives.
- Drive customer retention, satisfaction, and long-term account growth.
- Act as the voice of the customer by coordinating with internal teams to ensure successful project delivery and support.
- Monitor customer health, identify risks, and proactively address issues before they impact the customer experience.
Account Growth & Strategic Planning
- Identify opportunities to expand existing customer relationships through additional solutions and services.
- Partner with sales and engineering teams to develop strategic account plans and technology roadmaps.
- Support contract renewals and help customers evaluate new technologies that align with their business objectives.
- Generate and manage customer quotes, proposals, and solution recommendations.
- Track opportunities, renewals, and customer engagement activities within the CRM system.
Cross-Functional Collaboration
- Coordinate with engineering, project management, support, and vendor partners to ensure exceptional customer outcomes.
- Assist with vendor registrations, customer communications, and sales support activities as needed.
- Maintain accurate customer records, account documentation, and pipeline updates.
- Provide customer feedback and market insights to help improve service offerings and customer experience.
Qualifications
- 3–5 years of experience in Customer Success, Account Management, Account Executive, or Sales roles within a VAR, MSP, UCaaS, networking, cybersecurity, or technology solutions environment.
- Experience supporting public sector, government, or education customers preferred.
- Understanding of networking, cloud, cybersecurity, communications, or managed services solutions.
- Strong relationship-building, communication, and presentation skills.
- Experience managing multiple customer accounts and competing priorities.
- Proficiency with CRM platforms such as HubSpot, Salesforce, or similar systems.
- Strong organizational skills and attention to detail.
Core Competencies
- Customer-first mindset with a passion for delivering exceptional service.
- Strong business acumen and consultative problem-solving skills.
- Ability to build trust and credibility with executive-level stakeholders.
- Self-motivated, organized, and results-oriented.
- Adaptable and comfortable working in a fast-paced environment.
- Collaborative team player with strong follow-through and accountability.
Additional Information
Why Join ITMC?
- Join a growing technology company with a strong reputation in the SLED market.
- Work alongside experienced technology, sales, and engineering professionals.
- Competitive compensation and performance-based incentives.
- Opportunities for professional growth and career advancement.
- Collaborative culture that values initiative, accountability, and innovation.
All your information will be kept confidential according to EEO guidelines.
See All 15 Client Manager Jobs in Santa Clara
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Find Client Manager JobsClient Manager Job Market in Santa Clara
Who's Hiring
- Palo Alto Networks6

- Hitachi Global Air Power Us, LLC (F/K/A Sullair Llc)2

- Litmus1

- NVIDIA1

- Dexmate1

Top Industries Hiring
- Technology & Software9
- Agriculture & Farming6
- Manufacturing2
- Science & Research2
- Fintech1
Client Manager Jobs in Santa Clara: Frequently Asked Questions
How many client manager jobs are there in Santa Clara?
There are 15+ client manager openings in Santa Clara, California on Migrate Mate as of June 2026. New positions post regularly as Santa Clara employers hire.
Which companies hire client managers in Santa Clara?
Santa Clara client manager roles are posted by Palo Alto Networks, Hitachi Global Air Power Us, LLC (F/K/A Sullair Llc), and Litmus and others right now, based on current listings on Migrate Mate as of June 2026.
Are there remote client manager jobs in Santa Clara?
Yes. About 7% of client manager openings tied to Santa Clara are remote or hybrid as of June 2026. The rest are on-site roles based in and around Santa Clara.
Which industries hire the most client managers in Santa Clara?
Santa Clara client manager roles concentrate in Technology & Software, Agriculture & Farming, and Manufacturing, based on current listings on Migrate Mate as of June 2026.
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