Clinical Secretary Jobs
Clinical Secretary jobs are open across hospitals, outpatient clinics, and specialty practices, with roles in medical records coordination, physician scheduling, and insurance authorization, from entry-level to senior administrative positions. See the openings below and apply to the ones that match your experience.
Find Clinical Secretary JobsOverview
Showing 5 of 20+ Clinical Secretary jobs
Responsibilities
- Responds to patient calls providing general information and education.
- Greets patients arriving for appointments, provides appropriate questionnaire(s), answer questions and assists patients with completion of forms and use of technology, acknowledges any delays and keeps patient updated – Per department/location need.
- Assesses needs of patients without appointments and processes requests for prescriptions, forms, appointments or need to speak directly to clinical support.
- Reviews schedules daily for accuracy in scheduling, needed ancillaries and incoming records and makes adjustments as needed. Reviews wait list, manages multiple e-DH worklists and reschedules patients to assure schedules are fully booked and patients’ needs are met.
- Completes any follow up needs for patients as directed by the After Visit Summary (i.e., booking appointments, scheduling lab and radiology exams or arranging for any external procedures).
- Receives incoming phone calls from providers, other staff or external provider offices and patients. Appropriately assesses the needs of the caller and processes requests, takes messages, schedules appointments or transfers the call.
- Monitors and completes system messages in a timely manner to meet patients’ needs.
- Monitors incoming faxes regularly and reviews each to determine the proper course of action in a timely manner per department/location need.
- Reviews all provider schedules at the end of day to identify and contact those patients who require follow up and processes letters to no shows in accordance with current policy.
- Supports providers and staff in addressing patient questions/concerns. Provides instruction/support to providers and staff on communicating with patients regarding these questions or concerns.
- Monitors the waiting room for patients in distress and seeks assistance when needed. Responds to minor patient concerns and complaints using service recovery tactics. Reports all concerns and complaints to supervisor/manager.
- Manages multiple in-baskets by monitoring, prioritizing and properly routing the messages. Completes tasks as assigned by providers or clinical staff.
- Acts as liaison between primary care providers & specialists outside DH.
- Participates in initiatives to improve department workflows and policies and procedures.
- Delivers mail to mail room and picks up mail to be distributed within department on a daily basis, completes monthly tracers and weekly BCA (Business Continuity Application) system checks.
- Performs other duties as required or assigned.
- Able to be a team player and collaborate with others throughout the system.
Qualifications
- High school graduate or equivalent with 1 year experience in provider office preferred
- Ability to effectively interact with providers, staff, patients and insurance plan representatives a must
- Able to prioritize multiple tasks
- Knowledge of insurance benefit programs and medical terminology
- Must have prior computer experience, excellent communication skills, and attention to detail
- Area of Interest: Secretarial/Clerical/Administrative
- Pay Range: $17.00/Hr. - $26.35/Hr.
- FTE/Hours per pay period: .01 hrs/per week (per diem/temp)
- Shift: Day
- Job ID: 43293
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | NLH Careers
Dartmouth Health is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact talentacquisition@hitchcock.org for assistance.
Responsibilities
- Responds to patient calls providing general information and education.
- Greets patients arriving for appointments, provides appropriate questionnaire(s), answer questions and assists patients with completion of forms and use of technology, acknowledges any delays and keeps patient updated – Per department/location need.
- Assesses needs of patients without appointments and processes requests for prescriptions, forms, appointments or need to speak directly to clinical support.
- Reviews schedules daily for accuracy in scheduling, needed ancillaries and incoming records and makes adjustments as needed. Reviews wait list, manages multiple e-DH worklists and reschedules patients to assure schedules are fully booked and patients’ needs are met.
- Completes any follow up needs for patients as directed by the After Visit Summary (i.e., booking appointments, scheduling lab and radiology exams or arranging for any external procedures).
- Receives incoming phone calls from providers, other staff or external provider offices and patients. Appropriately assesses the needs of the caller and processes requests, takes messages, schedules appointments or transfers the call.
- Monitors and completes system messages in a timely manner to meet patients’ needs.
- Monitors incoming faxes regularly and reviews each to determine the proper course of action in a timely manner per department/location need.
- Reviews all provider schedules at the end of day to identify and contact those patients who require follow up and processes letters to no shows in accordance with current policy.
- Supports providers and staff in addressing patient questions/concerns. Provides instruction/support to providers and staff on communicating with patients regarding these questions or concerns.
- Monitors the waiting room for patients in distress and seeks assistance when needed. Responds to minor patient concerns and complaints using service recovery tactics. Reports all concerns and complaints to supervisor/manager.
- Manages multiple in-baskets by monitoring, prioritizing and properly routing the messages. Completes tasks as assigned by providers or clinical staff.
- Acts as liaison between primary care providers & specialists outside DH.
- Participates in initiatives to improve department workflows and policies and procedures.
- Delivers mail to mail room and picks up mail to be distributed within department on a daily basis, completes monthly tracers and weekly BCA (Business Continuity Application) system checks.
- Performs other duties as required or assigned.
- Able to be a team player and collaborate with others throughout the system.
Qualifications
- High school graduate or equivalent with 1 year experience in provider office preferred
- Ability to effectively interact with providers, staff, patients and insurance plan representatives a must
- Able to prioritize multiple tasks
- Knowledge of insurance benefit programs and medical terminology
- Must have prior computer experience, excellent communication skills, and attention to detail
- Area of Interest: Secretarial/Clerical/Administrative
- Pay Range: $17.00/Hr. - $26.35/Hr.
- FTE/Hours per pay period: .01 hrs/per week (per diem/temp)
- Shift: Day
- Job ID: 43293
Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more: Benefits | NLH Careers
Dartmouth Health is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy-related conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, veteran or military status, or any other status protected by applicable federal, state, or local law.
Dartmouth Health provides reasonable accommodations to qualified individuals with disabilities and to applicants and employees with sincerely held religious beliefs in accordance with applicable law. Applicants who require an accommodation during the application or interview process may contact talentacquisition@hitchcock.org for assistance.
Clinical Secretary Jobs by Experience Level
See All 20 Clinical Secretary Jobs
Find roles that match your experience and apply in just a few clicks.
Find Clinical Secretary JobsClinical Secretary Job Market
Who's Hiring
- WakeMed Health & Hospitals10
- Dartmouth Health6
- Thompson Health2
- Panoramic Health1
- Alice Peck Day Memorial Hospital1
What Employers Look For
The qualifications that appear most often in clinical secretary jobs.
- High school diploma or equivalent with vocational or medical administrative training preferred
- Proficiency with electronic medical records systems such as Epic, Cerner, or Meditech
- Knowledge of medical terminology, ICD and CPT coding basics, and insurance authorization processes
- One to three years of experience in a healthcare administrative or clinical support role
- Strong multitasking ability in fast-paced clinical environments with high patient volumes
- Familiarity with HIPAA regulations and patient confidentiality requirements in healthcare settings
Tips for Your Clinical Secretary Job Search
Tailor your resume to clinical settings
Generic administrative resumes lose out to ones that name the specific clinical environments you've worked in, such as an orthopedic clinic or oncology unit. List any EMR platforms you've used and the volume of patients or providers you supported.
Highlight medical terminology proficiency early
Hiring managers for clinical secretary roles scan quickly for evidence you can handle clinical documentation without constant correction. Put your medical terminology coursework, certification, or on-the-job exposure in your summary or a dedicated skills section, not buried at the bottom.
Apply early to roles that fit
Migrate Mate lists clinical secretary openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by specialty to target your strengths
A background in surgical scheduling is not interchangeable with behavioral health secretarial work in the eyes of most hiring managers. Search by specialty or department to find postings where your specific clinical-administrative experience maps directly to what the employer needs.
Prepare for scenario questions about competing priorities
Clinical secretary interviews frequently include scenarios like a physician needing urgent chart prep while five patients are checking in simultaneously. Practice walking through how you triage, communicate delays, and document what was deferred so nothing falls through.
Follow up with a note that references the department
A generic thank-you email after a clinical secretary interview is easy to ignore. Mention one specific workflow or challenge the hiring manager described, and briefly connect it to how you've handled something similar, so your follow-up reads as engaged rather than routine.
Clinical Secretary Jobs: Frequently Asked Questions
Which companies are hiring the most clinical secretarys?
The most active employers for clinical secretarys right now are WakeMed Health & Hospitals, Dartmouth Health, and Thompson Health, and the most openings are in North Carolina, New Hampshire, and New York, based on current listings on Migrate Mate as of November 2026. Health systems, multispecialty group practices, and academic medical centers tend to post the highest volume of clinical secretary openings consistently.
How do you become a clinical secretary?
Start by completing a medical administrative assistant or health office specialist program, which covers medical terminology, records management, and billing basics. Gain experience through an internship or entry-level front-desk role in a clinic or hospital. Building familiarity with at least one major EMR platform significantly improves your chances of landing your first clinical secretary position.
How do you get hired as a clinical secretary with little or no experience?
Focus on roles posted as entry-level or training-provided, which are common at large health systems that hire in volume. Highlight any customer service, data entry, or administrative experience from outside healthcare, and pair it with a completed medical terminology course or a recognized medical administrative certification to show you've invested in the field.
What does the clinical secretary interview process look like?
Most clinical secretary interviews involve an initial phone or video screen with HR, followed by an in-person or video interview with a department manager or clinical supervisor. You can expect scenario-based questions about handling confidential information, managing competing priorities, and communicating with clinical staff. Some employers include a brief skills assessment covering typing speed or EMR navigation.
Where can I find and apply to clinical secretary jobs?
You can find and apply to clinical secretary jobs on Migrate Mate, which lists current openings from across the United States. Search the listings to find roles that match your experience level and specialty background, then apply directly to each one that fits.
See All 20 Clinical Secretary Jobs
Find roles that match your experience and apply in just a few clicks.
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