Employee Experience Coordinator Jobs
Employee Experience Coordinator jobs are open across technology, healthcare, financial services, retail, and professional services, at every level from entry-level to senior coordinator, with specializations in onboarding, engagement programming, and HR operations. See the openings below and apply to the ones that match your experience.
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Description
The Business
Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients’ success. Willis Towers Watson is the leader in Employee Experience (EX).
We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about – what makes them tick, what’s inhibiting change, what really matters. And we use that to fuel their EX, shaping high-value, high-impact people solutions – and delivering them in a way that sparks behavior change and drives business results.
Our people come from diverse backgrounds and bring a range of skills and capabilities – we’re insights masters, change catalysts, storytellers, culture shapers, org strategists, digital champions and more. Our EX architects know the power of bringing these capabilities and our offerings together to deliver high-impact solutions for our clients’ most complex challenges.
Together, we’re all about powering ambitions—of our colleagues, our clients and their people.
What is a Manager, Employee Experience?
As a Manager within our Communication & Engagement Solutions Community, you will help our clients with communication and engagement strategies, HR and reward communications/digital solutions, and will be responsible for development and execution of measurable, results-based strategies and related deliverables that support changes and HR programs (including the employee experience, Total Rewards communications, organization transformation, workforce transformation and AI-enabled work, wellbeing, benefits and culture). You will be responsible for diving into your curiosity, and bringing it to life through creativity and exceptional content generation, while leveraging data to analyze needs, develop conclusions and present messages clearly and concisely across media. You will contribute to change enablement and employee insights, using data and findings to identify implications, shape recommendations and support successful adoption. In your day-to-day work, you will be expected to use multiple systems and AI-enabled tools to confidently and responsibly accelerate material development, coordinate graphic and content edits, synthesize information and findings, explore ideas and improve delivery efficiency, while applying sound judgment and maintaining accountability for the quality of your work.
Key Attributes
- Navigator. Helps assess complex client needs to shape and deliver meaningful, relevant and actionable solutions that span across WTW capabilities and services.
- Influencer. Uses highly effective change management and communication skills and experiences to build trust and influence decisions that are critical to achieving the desired outcomes – for the business and client alike.
- Relationship builder. Easily builds rapport with others, quickly establishing a strong sense of confidence and trust.
- Human centric contributor. Applies a deep passion for – and understanding of – human behavior to everything we do, including selling, designing and delivering client solutions.
- Bold accelerator. Finds excitement in ambiguity and jumps thoughtfully into the unknown with aims to support each other and our clients.
- Knowledge pursuer. Brings a thirst for learning, willingness and confidence to step out of the comfort zone to take on new opportunities and gain and grow from new experiences. Demonstrates curiosity and comfort adopting new technologies, including practical use of AI-enabled tools as part of everyday work.
- Calm maker. Guides others through difficult situations and projects with an ability to be unflappable in the face of adversity.
- Excellence seeker. Brings a “we” versus “I” mentality without ego or agenda and demonstrates a deep commitment and accountability to doing what it takes to get the work done with the high quality our clients expect and in a way that adheres to our company values of client focus, teamwork, respect, excellence and integrity.
- Dedicated collaborator. Sees potential and unique strengths of each team member. Values development of people through collaborating, providing two-way feedback, creating energy and cultivating a safe environment for colleagues to share, create, learn, develop and thrive.
Criteria / Role Expectations
Delivery
- Design, present and implement custom communication and change management strategies and programs for a broad range of HR programs, largely focused on talent and rewards elements, while contributing to broader organization transformation, workforce transformation, wellbeing and culture engagements.
- Develop insights related to employee data, change management risks and impacts; identify meaningful themes and implications; and communicate findings and recommendations clearly and succinctly.
- Support client projects across the HR lifecycle, building communication strategies, supporting client facilitation opportunities and implementing materials and tools to meet identified objectives.
- Translate complex concepts, data and employee insights into compelling, engaging and actionable communications across print and digital media, with an eye toward modern solutions and data integration.
- Use modern and digital solutions, including AI-enabled tools, to improve the speed and efficiency of day-to-day delivery, such as developing first drafts, synthesizing data and findings, and organizing or refining content; apply appropriate judgment, review and quality control to outputs.
- Organizes and manages project elements and supports client expectations, raises appropriate challenges to senior consultants, and shares accountability for successful delivery outcomes.
- Plan, organize and successfully deliver client engagements on time, on budget and within scope; track contractual commitments and support effective financial management.
- Contribute to new business development by partnering with colleagues, drafting proposals, statements of work, project plans and budgets involving multiple workflow streams and client teams.
- Partner with analyst and associate-level team members to review work, provide guidance and insight.
- Contribute to the learning and development of team members through “on the job” feedback.
- Contribute to the development of intellectual capital, new tools and approaches.
Location: Chicago, IL or Detroit, MI (Hybrid - 3 times a week in the office)
Qualifications
- 5-7 years communication or marketing experience. Consulting experience is preferred; experience working for traditional HR consulting firms or benefit brokerage firms is a plus
- Knowledge of current communication, change management and employee insights trends, marketing and technology (including digital, social media and AI-enabled productivity tools), and proven ability to apply that knowledge to client-focused solutions
- Experience drafting impactful communication materials, leveraging AP Style, and supporting editorial excellence with keen attention to detail
- Experience working with graphic designers to craft the “look and feel” of written and digital communications
- A professional presence with polished and well-developed facilitation, written, web and oral communication skills, demonstrating creativity and technical expertise
- Experience facilitating, coaching and mentoring teams specifically to drive consensus, brainstorm and/or to gather data for a project(s)
- Ability to analyze qualitative and quantitative information, identify patterns and themes, and draw conclusions from data in a logical, systematic way
- Comfort using cross-media technology and AI-enabled tools as part of daily work to support drafting, synthesis, ideation and delivery efficiency; ability to evaluate and refine AI-assisted outputs rather than relying on them without review
- Understanding of agile principles and design thinking
- Availability to travel on an as-needed basis
- Bachelor’s degree in liberal arts, communications, journalism, business, or a related field
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role.
Compensation
The base salary compensation range being offered for this role is $85,000-$110,000 USD annually. This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
- Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources
- Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
- Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
EOE, including disability/vet
Description
The Business
Employee Experience (EX) is the sum of all the touchpoints and moments that matter between employees and their employers. It sits at the heart of delivering superior customer experience and is key to our clients’ success. Willis Towers Watson is the leader in Employee Experience (EX).
We have the unique ability to use insights to drive impact. That means we ground everything we do in a deep understanding of what people care about – what makes them tick, what’s inhibiting change, what really matters. And we use that to fuel their EX, shaping high-value, high-impact people solutions – and delivering them in a way that sparks behavior change and drives business results.
Our people come from diverse backgrounds and bring a range of skills and capabilities – we’re insights masters, change catalysts, storytellers, culture shapers, org strategists, digital champions and more. Our EX architects know the power of bringing these capabilities and our offerings together to deliver high-impact solutions for our clients’ most complex challenges.
Together, we’re all about powering ambitions—of our colleagues, our clients and their people.
What is a Manager, Employee Experience?
As a Manager within our Communication & Engagement Solutions Community, you will help our clients with communication and engagement strategies, HR and reward communications/digital solutions, and will be responsible for development and execution of measurable, results-based strategies and related deliverables that support changes and HR programs (including the employee experience, Total Rewards communications, organization transformation, workforce transformation and AI-enabled work, wellbeing, benefits and culture). You will be responsible for diving into your curiosity, and bringing it to life through creativity and exceptional content generation, while leveraging data to analyze needs, develop conclusions and present messages clearly and concisely across media. You will contribute to change enablement and employee insights, using data and findings to identify implications, shape recommendations and support successful adoption. In your day-to-day work, you will be expected to use multiple systems and AI-enabled tools to confidently and responsibly accelerate material development, coordinate graphic and content edits, synthesize information and findings, explore ideas and improve delivery efficiency, while applying sound judgment and maintaining accountability for the quality of your work.
Key Attributes
- Navigator. Helps assess complex client needs to shape and deliver meaningful, relevant and actionable solutions that span across WTW capabilities and services.
- Influencer. Uses highly effective change management and communication skills and experiences to build trust and influence decisions that are critical to achieving the desired outcomes – for the business and client alike.
- Relationship builder. Easily builds rapport with others, quickly establishing a strong sense of confidence and trust.
- Human centric contributor. Applies a deep passion for – and understanding of – human behavior to everything we do, including selling, designing and delivering client solutions.
- Bold accelerator. Finds excitement in ambiguity and jumps thoughtfully into the unknown with aims to support each other and our clients.
- Knowledge pursuer. Brings a thirst for learning, willingness and confidence to step out of the comfort zone to take on new opportunities and gain and grow from new experiences. Demonstrates curiosity and comfort adopting new technologies, including practical use of AI-enabled tools as part of everyday work.
- Calm maker. Guides others through difficult situations and projects with an ability to be unflappable in the face of adversity.
- Excellence seeker. Brings a “we” versus “I” mentality without ego or agenda and demonstrates a deep commitment and accountability to doing what it takes to get the work done with the high quality our clients expect and in a way that adheres to our company values of client focus, teamwork, respect, excellence and integrity.
- Dedicated collaborator. Sees potential and unique strengths of each team member. Values development of people through collaborating, providing two-way feedback, creating energy and cultivating a safe environment for colleagues to share, create, learn, develop and thrive.
Criteria / Role Expectations
Delivery
- Design, present and implement custom communication and change management strategies and programs for a broad range of HR programs, largely focused on talent and rewards elements, while contributing to broader organization transformation, workforce transformation, wellbeing and culture engagements.
- Develop insights related to employee data, change management risks and impacts; identify meaningful themes and implications; and communicate findings and recommendations clearly and succinctly.
- Support client projects across the HR lifecycle, building communication strategies, supporting client facilitation opportunities and implementing materials and tools to meet identified objectives.
- Translate complex concepts, data and employee insights into compelling, engaging and actionable communications across print and digital media, with an eye toward modern solutions and data integration.
- Use modern and digital solutions, including AI-enabled tools, to improve the speed and efficiency of day-to-day delivery, such as developing first drafts, synthesizing data and findings, and organizing or refining content; apply appropriate judgment, review and quality control to outputs.
- Organizes and manages project elements and supports client expectations, raises appropriate challenges to senior consultants, and shares accountability for successful delivery outcomes.
- Plan, organize and successfully deliver client engagements on time, on budget and within scope; track contractual commitments and support effective financial management.
- Contribute to new business development by partnering with colleagues, drafting proposals, statements of work, project plans and budgets involving multiple workflow streams and client teams.
- Partner with analyst and associate-level team members to review work, provide guidance and insight.
- Contribute to the learning and development of team members through “on the job” feedback.
- Contribute to the development of intellectual capital, new tools and approaches.
Location: Chicago, IL or Detroit, MI (Hybrid - 3 times a week in the office)
Qualifications
- 5-7 years communication or marketing experience. Consulting experience is preferred; experience working for traditional HR consulting firms or benefit brokerage firms is a plus
- Knowledge of current communication, change management and employee insights trends, marketing and technology (including digital, social media and AI-enabled productivity tools), and proven ability to apply that knowledge to client-focused solutions
- Experience drafting impactful communication materials, leveraging AP Style, and supporting editorial excellence with keen attention to detail
- Experience working with graphic designers to craft the “look and feel” of written and digital communications
- A professional presence with polished and well-developed facilitation, written, web and oral communication skills, demonstrating creativity and technical expertise
- Experience facilitating, coaching and mentoring teams specifically to drive consensus, brainstorm and/or to gather data for a project(s)
- Ability to analyze qualitative and quantitative information, identify patterns and themes, and draw conclusions from data in a logical, systematic way
- Comfort using cross-media technology and AI-enabled tools as part of daily work to support drafting, synthesis, ideation and delivery efficiency; ability to evaluate and refine AI-assisted outputs rather than relying on them without review
- Understanding of agile principles and design thinking
- Availability to travel on an as-needed basis
- Bachelor’s degree in liberal arts, communications, journalism, business, or a related field
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role.
Compensation
The base salary compensation range being offered for this role is $85,000-$110,000 USD annually. This role is also eligible for an annual short-term incentive bonus.
Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
- Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources
- Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
- Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
EOE, including disability/vet
Employee Experience Coordinator Jobs by Experience Level
See All 104+ Employee Experience Coordinator Jobs
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Find JobsEmployee Experience Coordinator Job Market
Who's Hiring
- Apple15
- SpaceX3
- Amazon3
- ServiceNow3
- WTW2
Top Industries Hiring
- Retail
- Education
- Electronics & Hardware
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in employee experience coordinator jobs.
- Bachelor's degree in human resources, organizational psychology, communications, or a related field
- Experience administering employee engagement surveys and analyzing results for action planning
- Proficiency with HRIS platforms and people analytics or recognition software
- Strong event planning and project management skills for onboarding and culture programs
- Demonstrated ability to collaborate cross-functionally with HR, facilities, and department leaders
- Familiarity with onboarding workflows, new-hire orientation design, and employee lifecycle processes
Tips for Your Employee Experience Coordinator Job Search
Tailor your resume to EX metrics
Hiring managers want to see outcomes, not tasks. Reframe your bullet points around engagement scores, onboarding completion rates, or survey participation lifts. Vague phrases like 'supported programs' won't compete with candidates who show measurable impact.
Highlight your HRIS and survey tool fluency
Many employee experience coordinator postings screen for hands-on experience with people platforms, pulse survey tools, or recognition software. Name the specific systems you've used rather than listing generic 'HR technology' so your resume clears keyword filters automatically.
Apply early to roles that fit
Migrate Mate lists employee experience coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Read postings for the actual program scope
Job titles vary wildly. Some employee experience coordinator roles own full engagement calendars, while others support a single onboarding workflow. Scan the responsibilities section carefully so you're targeting roles that match your actual depth of experience, not just the title.
Prepare a program snapshot for interviews
Interviewers for these roles almost always ask you to walk through an initiative you owned end to end. Prepare a two-minute narrative covering the problem, what you built, how you got buy-in from stakeholders, and what changed afterward.
Negotiate your program budget authority upfront
Before accepting an offer, ask directly what budget you'll control for events, recognition, or vendor contracts. Some coordinators own significant spend, while others must escalate every dollar. Knowing this early prevents a mismatch between the role you expected and the one you start.
Employee Experience Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most employee experience coordinators?
The most active employers for employee experience coordinators right now are Apple, SpaceX, and Amazon, and the most openings are in California, Texas, and New York, based on current listings on Migrate Mate as of November 2026. Mid-size and enterprise companies with dedicated people teams tend to post the most consistently.
How many employee experience coordinator jobs are remote?
About 93% of employee experience coordinator openings are fully remote or hybrid as of November 2026, though the share varies by function. Roles focused on digital engagement programs, survey administration, and communications tend to be the most remote-friendly, while positions tied to on-site events, office culture, or new-hire orientation often require in-person presence.
How do you become a employee experience coordinator?
Start by building a foundation in HR, communications, or operations through a relevant degree or entry-level people-team role. Gain hands-on experience running programs like onboarding sessions, recognition initiatives, or engagement surveys, even in a support capacity. Develop fluency with HRIS and survey tools, then document your program outcomes clearly so your resume reflects real impact when you apply to coordinator roles.
How do you get hired as a employee experience coordinator with little or no experience?
Focus on adjacent experience that transfers directly, such as event coordination, office management, HR administration, or internal communications. Volunteer to own a committee, culture event, or new-hire buddy program at your current employer to build a concrete example you can discuss in interviews. Highlight any work you've done gathering feedback, planning logistics, or improving a process for people, since those signal the core competencies employers are looking for.
What does the employee experience coordinator interview process look like?
Most employers run a phone screen with a recruiter, followed by a video or in-person interview with the HR manager or people operations lead. You'll typically be asked to walk through a program or initiative you owned, describe how you've handled competing priorities, and explain how you measure success. Some employers include a brief take-home exercise such as drafting an onboarding agenda or outlining an engagement campaign before the final round.
Where can I find and apply to employee experience coordinator jobs?
You can find and apply to employee experience coordinator jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that fit your experience level and specialization, then apply directly to each listing that matches what you're looking for.
See All 104+ Employee Experience Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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