Clinical Services Manager Jobs in Iowa

A career with University of Iowa Health Care is more than a job. Here, you’re part of something greater, something bigger. Our downtown campus is a 194-bed hospital (located at 500 E Market Street, Iowa City) providing a community-based model of care while directly connected to the expertise, technology, collaboration, and support of our entire health system. Join the team at our downtown campus. You’ll find meaning and purpose knowing that your work helps make all of Iowa better.

Position Summary:

Provides leadership and oversight for home health patient care services, including coordination of care across the continuum from inpatient admission through discharge and transition to home-based services. Responsible for planning, organizing, directing, evaluating, and improving clinical operations, staff performance, quality outcomes, and patient satisfaction within the home health program. Functions as a clinical nurse expert, ensuring delivery of high-quality, compliant, and patient-centered care in accordance with regulatory standards, accreditation requirements, and organizational goals.

Position Responsibilities:

Human Resource Management

• Hire, develop, and manage the performance of Home Health staff.
• Assist with orientation and onboarding of new personnel.
• Assess competencies and support ongoing staff development.
• Develop succession planning strategies and promote staff engagement.
• Ensure appropriate staffing coverage, including evenings, nights and weekends.

Financial Management

• Prepare budget or assist in development of departmental budgets and financial projections.
• Monitor and manage home health program financial performance, including awareness of Medicare and third-party payer requirements.
• Analyze variances and create action plans to take corrective action.

Operations, Standards of Care, Regulatory Compliance, Quality and Patient Satisfaction

• Review patient satisfaction data and development, implement, and evaluate plan(s) to enhance patient satisfaction.
• Ensure compliance with all applicable Home Health regulations, accreditation standards, and organizational policies.
• Maintain survey readiness and regulatory compliance.
• Participate in quality improvement initiatives and monitor patient outcomes and satisfaction data.
• Maintain integrity and timeliness of clinical documentation.
• Develop and implement policies and procedures for home health services.
• Provide leadership coverage in absence of senior home health leadership as needed.

Patient Care/Services Delivery

• Assess care coordination within the multidisciplinary team to maximize patient satisfaction and continuity of care.
• Identify needs, trends, and forecast to provide quality patient care and ensure appropriate flex staffing.
• Ensure individualized plans of care are developed, implemented, and evaluated for home health patients.
• Support occasional direct patient care activities as needed.

Planning & Goal Management

• Develop action plans for Home Health that meet healthcare strategic goals.
• Monitor/evaluate goal implementation and provide progress reports to nursing leadership.

Communication & Collaboration

• Advocate for the needs of the unit/clinic with healthcare leaders.
• Facilitate multidisciplinary participation in clinical problems-solving.
• Utilize unit councils to identify opportunities for improvement and innovative models of care using a multidisciplinary team to impact patient outcomes.
• Collaborate with physicians, interdisciplinary teams, and community partners to support patient care delivery.
• Serve on Home Health committees and facilitate meetings or case conferences as needed.

Education Programs

• Educate and mentor staff in the management of complex patient care issues.
• Provide clinical education and coaching to develop staff competency and professionalism.
• Participate in and support the education of healthcare students.

Research administration

• Encourage staff to participate in evidence-based practice research initiatives and incorporate best practices into unit operations.

Percent of Time: 100%

Schedule: 40 hours per week, 8:00 - 4:30

Location: HSSB Building in Coralville

P&S Pay Plan: https://hr.uiowa.edu/pay/professional-and-scientific-compensation

Benefits Highlights:

• Regular salaried position located in Iowa City, Iowa
• Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
• For more information about Why Iowa?, click here
• Encourage staff to participate in evidence-based practice research initiatives and incorporate best practices into unit operations.

Education Requirements:

• Masters degree in nursing or related field. If master's degree is in a related field, a Baccalaureate Degree in nursing is required.
• Must obtain an advanced degree in nursing, health care administration or business administration within (5) five years of beginning this position.
• Current license to practice nursing in Iowa or ability to obtain an Iowa license upon hire.

Experience Requirements:

• Considerable (3-5 years) experience in leadership/management roles including clinical experience and acute care.
• Experience with unit operations including human resources, financial management, and compliance with regulatory environment with various federal and state agencies and the Joint Commission.
• Must be proficient in computer software applications.
• Professional experience working effectively with individuals from a variety of backgrounds and perspectives.
• Demonstrates excellent written and verbal communication skills.

Desired Qualifications:

• Home Health experience

Position and Application details:

• In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” to the submission:
• Resume
• Cover Letter
• Job openings are posted for a minimum of 7 calendar days and may be removed from posting and filled any time after the original posting period has ended. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process. For additional questions, please contact Penni Berger at penelope-berger@uiowa.edu

Additional Information

• Classification Title: Nursing Manager
• Appointment Type: Professional and Scientific
• Schedule: Full-time
• Work Modality Options: On Campus

Compensation

• Pay Level: 6A

Contact Information

• Organization: Healthcare
• Contact Name: Penni Berger
• Contact Email: penelope-berger@uiowa.edu