Clinical Support Associate Jobs
Clinical Support Associate jobs are open across healthcare systems, hospitals, outpatient clinics, and specialty practices, from entry-level to senior roles, with common specializations in patient intake, clinical documentation, and care coordination. Scan the live roles below and apply to whichever ones fit.
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Job Description:
JOB SUMMARY
The Clinical Support Associate is an exciting new role that provides potential growth into an OCS Specialist. The Clinical Support Associate plays a key role in supporting the NOP by maintaining organs on the OCS from instrumentation through transplant.
RESPONSIBILITIES
This essential responsibilities for this position include, but are not limited to, the following:
Following extensive training, travel to transplant centers (generally local and regional but may vary) to provide relief to OCS Specialists on lengthy cases, after procured organs have been instrumented and stabilized
Maintain and optimize procured organs on the OCS; tasks include, but are not limited to, the following:
- Operating the OCS and assessing the organ according to TransMedics protocols and policies with the support of the Organ Management Specialist
- Conducting blood sampling
- Operating the iStat
- Communicating with internal and external contacts
- Administering medications to the module
- Changing gas tanks
- Performing final flush and facilitating organs coming off the OCS
- Dispose of used OCS modules and clean and prepare the OCS console for next case
- Bring the OCS console back to the hub and thoroughly and accurately complete the necessary case documentation and preparations for the subsequent case.
- May participate in receiving deliveries and other duties at the hub as requested by management
- Generally, on-call fifteen 24-hour shifts a month (including holidays and weekends); once assigned to a case, expected to support cases generally for at least 16 hours before rest
- Perform other TransMedics tasks and duties as required
MANAGEMENT RESPONSIBILITIES
This position manages the following positions on a daily basis.
- This position will not have management responsibilities.
PHYSICAL ATTRIBUTES
- Must be able to lift up to 75lbs walking up and down stairs
- Comply with Company’s medical screening/vaccine requirements. The Company provides legally required accommodations to this requirement where an accommodation can be provided without posing an undue burden to the Company. However, given that medical screening and vaccination requirements are often a condition to our work at hospitals, and being on-site at hospitals is an essential function of the position of an OCS Clinical Support Associate, there are limits on our ability to provide accommodations that do not pose an undue burden to the Company.
MINIMUM QUALIFICATIONS
- 2 years as an ADN Associate Nurse /Certified EMT/Perfusion Assistant or BS in Science plus experience in high critical care settings, ED, ICU, OR or Critical Care Transport
- Detail oriented with strong organizational skills
- Strong problem-solving and critical thinking skills
- Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts
- Works calmly and professionally under pressure
- Ability to work nights/holidays/weekends as needed
- Demonstrated enthusiasm, flexibility, adaptability and willingness to do what it takes to meet the business goals
PREFERRED QUALIFICATIONS
- 2 years as an ADN Associate Nurse /Certified EMT/Perfusion Assistant or BS in Science plus experience in high critical care settings, ED, ICU, OR or Critical Care Transport
Every Organ Wasted is a Life Not Saved.
TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes.
Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health.
Maximize your potential at TransMedics, Inc.
www.TransMedics.com
TransMedics is committed to equitable and transparent compensation. The compensation for this role is a fixed rate of $77,000 (annual), based on our good-faith determination. Actual compensation is non-negotiable and not subject to variation. This role may also be eligible for additional compensation earned, incentive programs, and our comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.
Employee Benefit:
Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.
Job Description:
JOB SUMMARY
The Clinical Support Associate is an exciting new role that provides potential growth into an OCS Specialist. The Clinical Support Associate plays a key role in supporting the NOP by maintaining organs on the OCS from instrumentation through transplant.
RESPONSIBILITIES
This essential responsibilities for this position include, but are not limited to, the following:
Following extensive training, travel to transplant centers (generally local and regional but may vary) to provide relief to OCS Specialists on lengthy cases, after procured organs have been instrumented and stabilized
Maintain and optimize procured organs on the OCS; tasks include, but are not limited to, the following:
- Operating the OCS and assessing the organ according to TransMedics protocols and policies with the support of the Organ Management Specialist
- Conducting blood sampling
- Operating the iStat
- Communicating with internal and external contacts
- Administering medications to the module
- Changing gas tanks
- Performing final flush and facilitating organs coming off the OCS
- Dispose of used OCS modules and clean and prepare the OCS console for next case
- Bring the OCS console back to the hub and thoroughly and accurately complete the necessary case documentation and preparations for the subsequent case.
- May participate in receiving deliveries and other duties at the hub as requested by management
- Generally, on-call fifteen 24-hour shifts a month (including holidays and weekends); once assigned to a case, expected to support cases generally for at least 16 hours before rest
- Perform other TransMedics tasks and duties as required
MANAGEMENT RESPONSIBILITIES
This position manages the following positions on a daily basis.
- This position will not have management responsibilities.
PHYSICAL ATTRIBUTES
- Must be able to lift up to 75lbs walking up and down stairs
- Comply with Company’s medical screening/vaccine requirements. The Company provides legally required accommodations to this requirement where an accommodation can be provided without posing an undue burden to the Company. However, given that medical screening and vaccination requirements are often a condition to our work at hospitals, and being on-site at hospitals is an essential function of the position of an OCS Clinical Support Associate, there are limits on our ability to provide accommodations that do not pose an undue burden to the Company.
MINIMUM QUALIFICATIONS
- 2 years as an ADN Associate Nurse /Certified EMT/Perfusion Assistant or BS in Science plus experience in high critical care settings, ED, ICU, OR or Critical Care Transport
- Detail oriented with strong organizational skills
- Strong problem-solving and critical thinking skills
- Outstanding interpersonal and communication skills; able to work collaboratively and build rapport with internal and external contacts
- Works calmly and professionally under pressure
- Ability to work nights/holidays/weekends as needed
- Demonstrated enthusiasm, flexibility, adaptability and willingness to do what it takes to meet the business goals
PREFERRED QUALIFICATIONS
- 2 years as an ADN Associate Nurse /Certified EMT/Perfusion Assistant or BS in Science plus experience in high critical care settings, ED, ICU, OR or Critical Care Transport
Every Organ Wasted is a Life Not Saved.
TransMedics, Inc. is a commercial-stage medical technology company transforming organ transplant therapy for patients worldwide. Our mission is to help save more patients’ lives by increasing access to viable donor organs for those who are awaiting an organ transplant. To accomplish this mission, we partner closely with transplant stakeholders worldwide and help expand their access to healthy donor organs, while delivering the highest quality technology, service, clinical care and outcomes.
Driven by a passion for improving patient care, we make the impossible possible and keep our employees at the center of everything we do. Together, we strive to enhance the quality of life for transplant recipients and their families, fostering hope and healing in the journey toward better health.
Maximize your potential at TransMedics, Inc.
www.TransMedics.com
TransMedics is committed to equitable and transparent compensation. The compensation for this role is a fixed rate of $77,000 (annual), based on our good-faith determination. Actual compensation is non-negotiable and not subject to variation. This role may also be eligible for additional compensation earned, incentive programs, and our comprehensive benefits package (medical, dental, vision, retirement savings, paid time off, and wellness resources). We comply with all U.S. pay transparency laws and do not request or consider salary history.
Employee Benefit:
Medical with Health Reimbursement Account through Blue Cross/Blue Shield of MA
TransMedics is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, marital status, age, disability or protected veteran status, or any other characteristic protected by law. We are committed to creating an inclusive environment for all employees.
Clinical Support Associate Jobs by Experience Level
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Find JobsClinical Support Associate Job Market
Who's Hiring
Top Industries Hiring
- Medical Devices
- Biotechnology & Pharmaceuticals
What Employers Look For
The qualifications that appear most often in clinical support associate jobs.
- Proficiency with electronic health record systems such as Epic or Cerner
- Knowledge of HIPAA regulations and patient confidentiality standards
- One or more years of experience in a clinical or medical office environment
- Strong patient communication and front-desk customer service skills
- Ability to manage scheduling, referrals, and prior authorization workflows
- High school diploma or equivalent, with preference for a medical assistant certificate
Tips for Your Clinical Support Associate Job Search
Tailor your resume to clinical settings
Highlight experience with electronic health records, patient scheduling software, and HIPAA compliance directly on your resume. Clinical support roles prioritize hands-on familiarity with clinical workflows, so generic administrative experience reads weaker than specific healthcare exposure.
Earn a recognized clinical support credential
A Certified Medical Administrative Assistant or phlebotomy certification can separate your application in competitive hiring pools. Many employers list these as preferred, and candidates who hold them tend to move past the initial screening stage faster.
Apply early to roles that fit
Migrate Mate lists clinical support associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Match your application to the care setting
Acute care hospitals, ambulatory surgery centers, and private specialty practices each have different day-to-day demands. Read each job posting carefully and mirror the setting's language, such as referencing inpatient workflows for hospital roles or scheduling efficiency for outpatient clinics.
Prepare for scenario-based interview questions
Interviewers in clinical environments often ask how you'd handle a double-booked patient, a missing prior authorization, or an upset family member. Rehearse specific examples from your background that show calm, process-driven problem-solving under clinical pressure.
Negotiate start date before accepting an offer
Background checks and credential verifications in healthcare can delay your official start by two to four weeks. Confirm the expected clearance timeline before you accept so you can plan your transition and avoid gaps between your last role and your new one.
Clinical Support Associate Jobs: Frequently Asked Questions
Which companies are hiring the most clinical support associates?
Transmedics, Indiana University Health, and Children's Minnesota are hiring the most clinical support associates right now, with openings concentrated in Indiana, Minnesota, and Connecticut, based on current listings on Migrate Mate as of November 2026. Health systems and large outpatient networks tend to post the highest volumes of these roles.
How many clinical support associate jobs are remote?
About 50% of clinical support associate openings are fully remote or hybrid as of November 2026, which is lower than many administrative roles because most duties require in-person patient interaction. Remote opportunities are most common in clinical documentation, care coordination, and telehealth support functions.
How do you become a clinical support associate?
Start by completing a high school diploma or GED, then pursue a medical assistant certificate or a clinical support program at a community college. Build hands-on experience through externships or entry-level medical office work, gain familiarity with an electronic health record platform, and obtain HIPAA training before applying to clinical settings.
Can you get a clinical support associate job with little or no experience?
Yes, many employers hire candidates with no direct clinical experience if you've completed a medical assistant program or have strong customer-facing experience in a healthcare-adjacent setting. Front-desk roles at urgent care centers or specialty clinics are common entry points. Volunteering at a hospital or clinic also strengthens an otherwise thin resume.
What does the clinical support associate interview process look like?
Most hiring processes include an initial phone screen with HR, followed by an in-person or video interview with a clinical manager or office supervisor. You'll typically be asked about your experience with scheduling systems, how you handle difficult patient interactions, and your understanding of patient privacy rules. Some employers add a short skills assessment or a working interview shift.
Where can I find and apply to clinical support associate jobs?
You can find and apply to clinical support associate jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience and preferred setting, then apply directly to each listing that fits your background and location preferences.
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