Clinical Support Associate Jobs
Clinical Support Associate jobs are open across healthcare systems, hospitals, outpatient clinics, and specialty practices, from entry-level to senior roles, with common specializations in patient intake, clinical documentation, and care coordination. Scan the live roles below and apply to whichever ones fit.
Find JobsOverview
Showing 5 of 27+ Clinical Support Associate jobs
Associate-Rehabilitation Clinical Support
Job Description
Overview
We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.
Why Join IU Health?
As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:
- 401(K) retirement savings with employer match
- Tuition reimbursement
- Employee Assistance Program – Counseling at no cost to you
- Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!
Schedule
*Float-Full Time*
Monday-Thursday 7:15am-6:15pm
Friday 7:15am-4:15pm
As a float, there may be last‑minute changes to shift times or assigned locations based on staffing needs
Work Location
9 clinic locations; focused most on East/South/Eagle Highlands clinics
- Must be flexible to work any location
Primary Responsibilities
This position oversees patient flow from entry to destination and ensures timely, accurate, and professional service delivery. Responsibilities include:
- Accurate and timely resolution of patient accounts.
- Collecting information to generate complete and accurate financial and demographic records.
- Insurance verification, prior authorization, and coordination of benefits.
- Communicating with payers and patients to confirm financial information.
- Accurate patient registration and scheduling of recurring appointments.
- Answering incoming calls and directing patients and visitors appropriately.
- Participating in departmental operations and performance‑improvement activities.
- Complying with infection control, equipment training, regulatory standards, and safety programs.
- Ordering, distributing, and maintaining department supplies.
- Meeting productivity, quality, and service standards to support departmental goals.
Requirements
- High School Diploma/GED is required.
Preferred Qualifications:
- 0-3 years Customer Service/Medical experience desired.
- Minimum one-year medical office experience or combination of extensive customer service work experience and education in insurance verification, patient registration and medical terminology preferred.
- Requires basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS).
We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.
Associate-Rehabilitation Clinical Support
Job Description
Overview
We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.
Why Join IU Health?
As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:
- 401(K) retirement savings with employer match
- Tuition reimbursement
- Employee Assistance Program – Counseling at no cost to you
- Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!
Schedule
*Float-Full Time*
Monday-Thursday 7:15am-6:15pm
Friday 7:15am-4:15pm
As a float, there may be last‑minute changes to shift times or assigned locations based on staffing needs
Work Location
9 clinic locations; focused most on East/South/Eagle Highlands clinics
- Must be flexible to work any location
Primary Responsibilities
This position oversees patient flow from entry to destination and ensures timely, accurate, and professional service delivery. Responsibilities include:
- Accurate and timely resolution of patient accounts.
- Collecting information to generate complete and accurate financial and demographic records.
- Insurance verification, prior authorization, and coordination of benefits.
- Communicating with payers and patients to confirm financial information.
- Accurate patient registration and scheduling of recurring appointments.
- Answering incoming calls and directing patients and visitors appropriately.
- Participating in departmental operations and performance‑improvement activities.
- Complying with infection control, equipment training, regulatory standards, and safety programs.
- Ordering, distributing, and maintaining department supplies.
- Meeting productivity, quality, and service standards to support departmental goals.
Requirements
- High School Diploma/GED is required.
Preferred Qualifications:
- 0-3 years Customer Service/Medical experience desired.
- Minimum one-year medical office experience or combination of extensive customer service work experience and education in insurance verification, patient registration and medical terminology preferred.
- Requires basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS).
We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. Our partnership with the Indiana University School of Medicine gives our team members access to the very latest science and the very best training, advancing care for all. We’re looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. People who are always ready to apply themselves.
Clinical Support Associate Jobs by Experience Level
See All 27 Clinical Support Associate Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsClinical Support Associate Job Market
Who's Hiring
Top Industries Hiring
- Education
What Employers Look For
The qualifications that appear most often in clinical support associate jobs.
- Proficiency with electronic health record systems such as Epic or Cerner
- Knowledge of HIPAA regulations and patient confidentiality standards
- One or more years of experience in a clinical or medical office environment
- Strong patient communication and front-desk customer service skills
- Ability to manage scheduling, referrals, and prior authorization workflows
- High school diploma or equivalent, with preference for a medical assistant certificate
Tips for Your Clinical Support Associate Job Search
Tailor your resume to clinical settings
Highlight experience with electronic health records, patient scheduling software, and HIPAA compliance directly on your resume. Clinical support roles prioritize hands-on familiarity with clinical workflows, so generic administrative experience reads weaker than specific healthcare exposure.
Earn a recognized clinical support credential
A Certified Medical Administrative Assistant or phlebotomy certification can separate your application in competitive hiring pools. Many employers list these as preferred, and candidates who hold them tend to move past the initial screening stage faster.
Apply early to roles that fit
Migrate Mate lists clinical support associate openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Match your application to the care setting
Acute care hospitals, ambulatory surgery centers, and private specialty practices each have different day-to-day demands. Read each job posting carefully and mirror the setting's language, such as referencing inpatient workflows for hospital roles or scheduling efficiency for outpatient clinics.
Prepare for scenario-based interview questions
Interviewers in clinical environments often ask how you'd handle a double-booked patient, a missing prior authorization, or an upset family member. Rehearse specific examples from your background that show calm, process-driven problem-solving under clinical pressure.
Negotiate start date before accepting an offer
Background checks and credential verifications in healthcare can delay your official start by two to four weeks. Confirm the expected clearance timeline before you accept so you can plan your transition and avoid gaps between your last role and your new one.
Clinical Support Associate Jobs: Frequently Asked Questions
Which companies are hiring the most clinical support associates?
Children's Minnesota, Indiana University Health, and Catholic Charities Family and Community Services are hiring the most clinical support associates right now, with openings concentrated in Minnesota, Indiana, and New York, based on current listings on Migrate Mate as of September 2026. Health systems and large outpatient networks tend to post the highest volumes of these roles.
How many clinical support associate jobs are remote?
About 75% of clinical support associate openings are fully remote or hybrid as of September 2026, which is lower than many administrative roles because most duties require in-person patient interaction. Remote opportunities are most common in clinical documentation, care coordination, and telehealth support functions.
How do you become a clinical support associate?
Start by completing a high school diploma or GED, then pursue a medical assistant certificate or a clinical support program at a community college. Build hands-on experience through externships or entry-level medical office work, gain familiarity with an electronic health record platform, and obtain HIPAA training before applying to clinical settings.
Can you get a clinical support associate job with little or no experience?
Yes, many employers hire candidates with no direct clinical experience if you've completed a medical assistant program or have strong customer-facing experience in a healthcare-adjacent setting. Front-desk roles at urgent care centers or specialty clinics are common entry points. Volunteering at a hospital or clinic also strengthens an otherwise thin resume.
What does the clinical support associate interview process look like?
Most hiring processes include an initial phone screen with HR, followed by an in-person or video interview with a clinical manager or office supervisor. You'll typically be asked about your experience with scheduling systems, how you handle difficult patient interactions, and your understanding of patient privacy rules. Some employers add a short skills assessment or a working interview shift.
Where can I find and apply to clinical support associate jobs?
You can find and apply to clinical support associate jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience and preferred setting, then apply directly to each listing that fits your background and location preferences.
See All 27 Clinical Support Associate Jobs
Find roles that match your experience and apply in just a few clicks.
Find Jobs