Clinical Support Associate Jobs in New York
Clinical Support Associate jobs in New York are in strong demand, concentrated in hospital systems, outpatient clinics, and specialty care practices, with openings at every level from entry-level to senior associate. New York City, Buffalo, and Albany account for the largest share of hiring, with established employers such as NewYork-Presbyterian, Northwell Health, and NYC Health + Hospitals consistently posting openings. The most sought-after specialties include oncology support, behavioral health, and care coordination. Find a role that fits below and apply directly.
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Showing 5 of 173+ Clinical Support Associate jobs
INTRODUCTION
The Manager, Clinical Support Operations owns and oversees Clinical Support Operations delivery to core Clinical Operations departments at Healthfirst. The Manager is primarily responsible for managing a team of Clinical Support Operations employees who provide ongoing administrative support for various enterprise stakeholders. The Manager is responsible for monitoring and ensuring administrative operational tasks are consistently aligned with the needs of its stakeholders.
Duties & Responsibilities:
- Manages Support Operations employees such as Team Leads, Sr. Support Specialists, and Coordinators to ensure compliance with regulatory requirements and defined performance standards
- Collaborates with CM, UM, and BH leadership to identify and execute on opportunities for administrative support such as but not limited to managing CM caseloads, managing and validating audit documentation, and managing the organizational case list in support of the Uniform Assessment System for New York (UAS-NY)
- Serves as liaison between Support Operations and other core clinical operations units to ensure support services align with stakeholder expectations, service level agreements and performance targets
- Oversees the analysis, organization, and execution of work efforts- both standard and special in support of core Clinical Operations departments teams as appropriate
- Analyzes internal processes and implements operational and/or policy changes to improve effectiveness and efficiency of teams and deliverables
- Balances multiple concurrent priorities in a dynamic environment
- Additional duties as assigned
MINIMUM QUALIFICATIONS:
- Associate Degree from an accredited institution or equivalent work experience
- Leadership experience in an operations environment
- Experience leading staff development and performance
- Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional
- Experience analyzing workflows, identifying opportunities for improvement and implementing solutions
- Project management experience
PREFERRED QUALIFICATIONS:
- Bachelor’s Degree
- Experience in managed care industry with advanced knowledge of healthcare regulations
- Experience collaborating with clinical professionals (e.g., nurses and medical directors)
Compliance & Regulatory Responsibilities: Noted Above
License/Certification: n/a
Hiring Range:
- Greater New York City Area (NY, NJ, CT residents): $103,400 - $149,430
- All Other Locations (within approved locations): $88,700 - $131,920
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.
INTRODUCTION
The Manager, Clinical Support Operations owns and oversees Clinical Support Operations delivery to core Clinical Operations departments at Healthfirst. The Manager is primarily responsible for managing a team of Clinical Support Operations employees who provide ongoing administrative support for various enterprise stakeholders. The Manager is responsible for monitoring and ensuring administrative operational tasks are consistently aligned with the needs of its stakeholders.
Duties & Responsibilities:
- Manages Support Operations employees such as Team Leads, Sr. Support Specialists, and Coordinators to ensure compliance with regulatory requirements and defined performance standards
- Collaborates with CM, UM, and BH leadership to identify and execute on opportunities for administrative support such as but not limited to managing CM caseloads, managing and validating audit documentation, and managing the organizational case list in support of the Uniform Assessment System for New York (UAS-NY)
- Serves as liaison between Support Operations and other core clinical operations units to ensure support services align with stakeholder expectations, service level agreements and performance targets
- Oversees the analysis, organization, and execution of work efforts- both standard and special in support of core Clinical Operations departments teams as appropriate
- Analyzes internal processes and implements operational and/or policy changes to improve effectiveness and efficiency of teams and deliverables
- Balances multiple concurrent priorities in a dynamic environment
- Additional duties as assigned
MINIMUM QUALIFICATIONS:
- Associate Degree from an accredited institution or equivalent work experience
- Leadership experience in an operations environment
- Experience leading staff development and performance
- Work experience requiring written and verbal communication that is clear, concise, grammatically correct, and professional
- Experience analyzing workflows, identifying opportunities for improvement and implementing solutions
- Project management experience
PREFERRED QUALIFICATIONS:
- Bachelor’s Degree
- Experience in managed care industry with advanced knowledge of healthcare regulations
- Experience collaborating with clinical professionals (e.g., nurses and medical directors)
Compliance & Regulatory Responsibilities: Noted Above
License/Certification: n/a
Hiring Range:
- Greater New York City Area (NY, NJ, CT residents): $103,400 - $149,430
- All Other Locations (within approved locations): $88,700 - $131,920
As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.
In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live.
The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.
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Find JobsClinical Support Associate Jobs by City in New York
Where New York roles are concentrated, by current openings.
Clinical Support Associate Job Market in New York
A snapshot from current New York openings, updated as new roles post.
Who's Hiring
- Trinity Health16
- Catholic Health System12
- Kaleida Health12
- University at Buffalo10
- University of Rochester10
Top Industries Hiring
- Healthcare & Medical Services100
- Education32
- Science & Research14
- Animal Care & Pet Services9
- Insurance8
What New York Employers Look For
The qualifications that appear most often in clinical support associate jobs across New York.
- High school diploma or equivalent required, with a college degree preferred by most New York employers
- Prior experience in a clinical or healthcare setting such as a hospital, clinic, or physician office
- Proficiency with electronic health record systems such as Epic or Cerner used widely in New York facilities
- Strong patient communication skills and ability to coordinate across multidisciplinary care teams
- BLS or CPR certification required or expected within a set period of hire in most New York roles
- Familiarity with New York State Department of Health compliance requirements and HIPAA privacy standards
Clinical Support Associate Jobs in New York: Frequently Asked Questions
How do you become a clinical support associate in New York?
Most clinical support associate roles in New York require at minimum a high school diploma, though many employers prefer candidates with an associate or bachelor's degree in a health-related field. No single state license governs the role, but positions in certain settings may require a certified nursing assistant credential issued through the New York State Department of Health. Completing a medical assistant program or gaining experience in a direct patient care role strengthens a candidate's profile considerably in this market.
Which companies hire clinical support associates in New York?
Employers hiring clinical support associates in New York right now include Trinity Health, Catholic Health System, and Kaleida Health, based on current listings on Migrate Mate as of June 2026. New York's density of large academic medical centers, community hospitals, and specialty practices means demand for this role is spread across both major metros and suburban health systems throughout the state.
Which New York cities have the most clinical support associate jobs?
Buffalo, Rochester, and New York are the New York cities with the most clinical support associate openings. New York City dominates the distribution given its concentration of major hospital systems and specialty clinics, while Buffalo and Albany see consistent demand driven by anchor institutions like SUNY-affiliated medical centers and regional health networks serving large surrounding populations.
Are there remote clinical support associate jobs in New York?
Yes, but they're rare. Clinical support associates typically work on-site to provide direct patient assistance, coordinate care in person, and support clinical staff in real time. About 5% of clinical support associate openings tied to New York are remote or hybrid as of June 2026, reflecting how hands-on the role tends to be. The portions of the role most likely to be performed remotely are administrative scheduling, patient follow-up calls, and care coordination documentation.
How can I get hired as a clinical support associate in New York with little or no experience?
The most realistic entry path is applying directly to patient care technician or medical assistant openings at large New York health systems, many of which offer new-hire training for candidates without clinical backgrounds. Northwell Health and NYC Health + Hospitals both run workforce development and apprenticeship programs that target entry-level candidates. Earning a CNA credential through a New York State Department of Health approved program or completing a short medical assistant certificate course gives candidates a concrete edge when competing against other applicants.
Where can I find and apply to clinical support associate jobs in New York?
You can find and apply to clinical support associate jobs in New York on Migrate Mate, which lists current New York openings updated regularly. Find roles that fit your experience and location and apply directly to each one without creating a profile or signing up first.
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