Entry Level Commercial Relationship Manager Jobs
New grad commercial relationship manager jobs give recent graduates and entry level candidates a direct path into client-facing finance and banking work, where strong internship experience or demonstrated relationship-building skills can matter more than a long resume. Most openings are on-site roles across Banking & Financial Services, with employers like Regions Bank, Greenworks Tools, and Stock Yards Bank & Trust hiring at this level now.
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Showing 5 of 7+ Entry Level Commercial Relationship Manager jobs
Job Title: Commercial Client Relationship Specialist
Title of Supervisor: Commercial Client Relationship Specialist
Job Location: Mooresville, NC
Company Website: www.greenworkstools.com
Company Summary:
Greenworks Tools is the leader in battery-powered outdoor power tools for DIY-consumers and landscaping professionals. The company distributes Greenworks branded and private label products, as well as products for an extensive network of Original Equipment Manufacturers. With a robust line of Greenworks branded products, including 24-volt, G-MAX 40-volt, 60-volt, 80-volt, and commercial grade 82-volt battery-powered outdoor power equipment, a full line of corded equipment, and power tools, Greenworks offers the right tool for every job. Utilizing best-in-class technology, Greenworks tools deliver the power and performance of comparable gas-powered tools without the mess, fumes, aggravating pull cords, and noise associated with gas products. For more information, find us on the web at greenworkstools.com or greenworkscommercial.com.
Position Summary:
The Commercial Client Relationship Specialist is responsible for delivering exceptional service and support to commercial customers, distributors, dealers, and internal business partners. This role manages the order lifecycle from receipt through invoicing, serves as the primary point of contact for customer inquiries, and collaborates with cross-functional teams to ensure accurate order processing, timely fulfillment, and superior customer experience. The position also supports the GWC Program, maintains accurate customer and order records, and drives continuous process improvements to enhance operational efficiency. This position is based in Mooresville, NC.
Key Responsibilities
- Process distributor and dealer orders in SAP from order receipt through invoicing.
- Facilitate customer orders and monitor the order fulfillment process to ensure timely and accurate delivery.
- Accurately enter, review, and process customer orders, ensuring all required information is complete.
- Monitor Salesforce for failed orders, correct errors, and release orders to SAP.
- Coordinate with warehouse, shipping, logistics, and supply chain teams to resolve order, shipment, return, and inventory issues, including issuing RMAs in SAP.
- Serve as the primary point of contact for Commercial customers regarding order status, product availability, delivery schedules, and account-related inquiries.
- Proactively communicate order updates, delays, back orders, and alternative solutions to customers and internal stakeholders.
- Resolve customer concerns by investigating issues, developing solutions, and maintaining a customer-first approach.
- Answer incoming customer calls promptly and professionally.
- Manage the GWC Program inbox and review, process, and track program claims while partnering with Finance for approvals and payments.
- Prepare and distribute order-related documentation and reports, including order status, backorders, shipment schedules, invoices, credit memos, customer feedback, and fulfillment metrics.
- Maintain accurate records of customer interactions, orders, claims, and complaints.
- Develop and maintain strong relationships with distributors, dealers, and key commercial customers.
- Collaborate with Sales, Finance, Customer Service, IT, Salesforce Administration, and Supply Chain to resolve issues and improve customer experience.
- Work with Sales to support accurate forecasting and inventory planning.
- Identify and implement process improvements to increase efficiency and reduce manual work.
- Work with IT and Salesforce Administrators to correct website and Dealer Portal data inaccuracies.
- Manage promotional giveaway items through Salesforce.
- Participate in daily and weekly cross-functional meetings, including Finance payment reviews.
- Participate in ongoing training to stay current on company systems, processes, and policies.
- Assist other departments as needed and contribute as a collaborative team member during periods of high workload.
- Work independently while exercising sound judgment and seeking assistance when appropriate.
Experience Required:
- Strong attention to detail
- Presentation and communication skills.
- Proven approach to access decision makers at client organizations.
- Excellent organizational and time management skills
- A demonstrated willingness for continual learning and skill development is required
- Ability to think quickly and make decisions.
Education and Experience:
- High school education or equivalent is required for this position.
Greenworks is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
Job Title: Commercial Client Relationship Specialist
Title of Supervisor: Commercial Client Relationship Specialist
Job Location: Mooresville, NC
Company Website: www.greenworkstools.com
Company Summary:
Greenworks Tools is the leader in battery-powered outdoor power tools for DIY-consumers and landscaping professionals. The company distributes Greenworks branded and private label products, as well as products for an extensive network of Original Equipment Manufacturers. With a robust line of Greenworks branded products, including 24-volt, G-MAX 40-volt, 60-volt, 80-volt, and commercial grade 82-volt battery-powered outdoor power equipment, a full line of corded equipment, and power tools, Greenworks offers the right tool for every job. Utilizing best-in-class technology, Greenworks tools deliver the power and performance of comparable gas-powered tools without the mess, fumes, aggravating pull cords, and noise associated with gas products. For more information, find us on the web at greenworkstools.com or greenworkscommercial.com.
Position Summary:
The Commercial Client Relationship Specialist is responsible for delivering exceptional service and support to commercial customers, distributors, dealers, and internal business partners. This role manages the order lifecycle from receipt through invoicing, serves as the primary point of contact for customer inquiries, and collaborates with cross-functional teams to ensure accurate order processing, timely fulfillment, and superior customer experience. The position also supports the GWC Program, maintains accurate customer and order records, and drives continuous process improvements to enhance operational efficiency. This position is based in Mooresville, NC.
Key Responsibilities
- Process distributor and dealer orders in SAP from order receipt through invoicing.
- Facilitate customer orders and monitor the order fulfillment process to ensure timely and accurate delivery.
- Accurately enter, review, and process customer orders, ensuring all required information is complete.
- Monitor Salesforce for failed orders, correct errors, and release orders to SAP.
- Coordinate with warehouse, shipping, logistics, and supply chain teams to resolve order, shipment, return, and inventory issues, including issuing RMAs in SAP.
- Serve as the primary point of contact for Commercial customers regarding order status, product availability, delivery schedules, and account-related inquiries.
- Proactively communicate order updates, delays, back orders, and alternative solutions to customers and internal stakeholders.
- Resolve customer concerns by investigating issues, developing solutions, and maintaining a customer-first approach.
- Answer incoming customer calls promptly and professionally.
- Manage the GWC Program inbox and review, process, and track program claims while partnering with Finance for approvals and payments.
- Prepare and distribute order-related documentation and reports, including order status, backorders, shipment schedules, invoices, credit memos, customer feedback, and fulfillment metrics.
- Maintain accurate records of customer interactions, orders, claims, and complaints.
- Develop and maintain strong relationships with distributors, dealers, and key commercial customers.
- Collaborate with Sales, Finance, Customer Service, IT, Salesforce Administration, and Supply Chain to resolve issues and improve customer experience.
- Work with Sales to support accurate forecasting and inventory planning.
- Identify and implement process improvements to increase efficiency and reduce manual work.
- Work with IT and Salesforce Administrators to correct website and Dealer Portal data inaccuracies.
- Manage promotional giveaway items through Salesforce.
- Participate in daily and weekly cross-functional meetings, including Finance payment reviews.
- Participate in ongoing training to stay current on company systems, processes, and policies.
- Assist other departments as needed and contribute as a collaborative team member during periods of high workload.
- Work independently while exercising sound judgment and seeking assistance when appropriate.
Experience Required:
- Strong attention to detail
- Presentation and communication skills.
- Proven approach to access decision makers at client organizations.
- Excellent organizational and time management skills
- A demonstrated willingness for continual learning and skill development is required
- Ability to think quickly and make decisions.
Education and Experience:
- High school education or equivalent is required for this position.
Greenworks is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status, or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.
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Who's Hiring
Top Industries Hiring
- Banking & Financial Services
Entry Level Commercial Relationship Manager Jobs: Frequently Asked Questions
How do I get an entry level commercial relationship manager job?
Employers hiring at the entry level typically look for candidates who can demonstrate client communication skills, basic financial literacy, and comfort with CRM tools. A relevant internship in banking, lending, or business development gives you a strong edge. Highlighting coursework in finance, economics, or business administration and showing you can manage multiple client conversations at once also helps differentiate you at this stage.
Which companies hire entry level commercial relationship managers?
Companies hiring entry level commercial relationship managers right now include Regions Bank, Greenworks Tools, and Stock Yards Bank & Trust, based on current listings on Migrate Mate as of November 2026. At this level, community banks, regional credit unions, and mid-size commercial lenders tend to post the most openings, alongside larger financial institutions with formal analyst or associate rotational programs.
Are there remote entry level commercial relationship manager jobs?
Yes, though most openings at this level lean on-site given the client-facing nature of the role. About 0% of entry level commercial relationship manager openings are remote or hybrid as of November 2026, and those tend to sit within larger institutions or fintech companies where relationship management is handled digitally rather than in branch.
Are these new grad commercial relationship manager jobs?
Yes, the listings here include new grad, recent graduate, and junior roles designed for candidates entering the field. A posting is typically new grad friendly when it welcomes zero to two years of experience, accepts internships or co-op work in place of full-time history, or calls out a portfolio of client projects. If a job description mentions training programs or mentorship, that is another strong signal it is open to new grad applicants.
Which industries hire the most entry level commercial relationship managers?
Entry Level commercial relationship manager roles concentrate in Banking & Financial Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they rely on consistent client acquisition and retention, which creates a steady need for junior relationship staff who can be trained on proprietary products and internal credit processes.