Mid Level Commercial Service Technician Jobs
Mid level commercial service technician jobs go to technicians ready to own service calls end to end, troubleshoot complex systems with minimal supervision, and guide less experienced teammates through challenging repairs. On-site and field-based roles dominate the mix, concentrated in Consulting & Professional Services, Insurance, and Sports & Recreation, with employers like Schwickert's Tecta America, ENFRA, and Gallagher hiring at this level now.
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Showing 5 of 10+ Mid Level Commercial Service Technician jobs
Overview
At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.
How you'll make an impact
You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.
- Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
- Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
- Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
- Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
- Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Oversee the accuracy and management of client and policy data using Gallagher’s systems.
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
About You
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
Overview
At Gallagher, we’re looking for a Senior Client Service Manager to join our Commercial team. In this role, you’ll lead efforts to deliver exceptional service and innovative insurance solutions to our clients. You’ll work closely with senior leaders, clients, and colleagues to build strong relationships, solve complex challenges, and ensure every interaction adds value. This is your opportunity to shape strategy, mentor others, and make a lasting impact while advancing your career.
How you'll make an impact
You’ll take on a leadership role in driving client success and team performance. From managing complex renewals to identifying growth opportunities, you’ll ensure clients receive tailored solutions that meet their needs. You’ll also play a key role in mentoring team members and fostering a culture of collaboration and excellence.
- Lead the renewal process and strategy for more complex accounts by overseeing compilation of client information, needs analysis, and helping deliver timely, tailored solutions.
- Identify gaps in coverage, review claims, secure existing business, and drive the sale of additional services and lines of coverage.
- Build and maintain strong relationships with clients and carrier partners through timely responses and strong customer service, ensuring trust and satisfaction.
- Provide strategic guidance to your team in addressing client risk management needs through consultative conversations and innovative strategies.
- Mentor team members by delegating tasks, providing transparent feedback, encouraging continuous learning, and fostering professional development.
- Conduct regular audits to ensure compliance with regulations and maintain high service standards.
- Oversee the accuracy and management of client and policy data using Gallagher’s systems.
- Use Gallagher’s technology to enhance productivity, streamline processes, and deliver quality results.
- Manage multiple priorities effectively, ensuring all tasks are completed on time and meet client expectations.
About You
Here’s what you’ll bring to the role:
- Bachelor's degree with a minimum of 5+ years of client service and/or claims management experience, or a High School degree/GED with a minimum of 10+ years of client service and/or claims management experience
- A Property and Casualty Insurance License.
- Proficiency in Microsoft Office.
- A desire to build relationships and deliver results.
- Adaptability and resilience in managing shifting priorities.
Compensation and benefits
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
See All 10 Mid Level Commercial Service Technician Jobs
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Find JobsMid Level Commercial Service Technician Job Market
Who's Hiring
Top Industries Hiring
- Consulting & Professional Services
- Insurance
- Sports & Recreation
- Construction & Real Estate
- Healthcare & Medical Services
Mid Level Commercial Service Technician Jobs: Frequently Asked Questions
How do I get a mid level commercial service technician job?
Position yourself around ownership, not just task completion. Highlight projects or service territories you managed independently, complex systems you diagnosed without escalation, and any time you trained or supported junior technicians. Applications that show a pattern of increasing responsibility, backed by specific equipment brands or certifications you hold, stand out strongly at this level.
Which companies hire mid level commercial service technicians?
Companies hiring mid level commercial service technicians right now include Schwickert's Tecta America, ENFRA, and Gallagher, based on current listings on Migrate Mate as of November 2026. At this experience level, hiring tends to come from commercial equipment manufacturers, national facilities maintenance contractors, and regional service organizations that need technicians capable of running accounts with limited day-to-day management.
Are there remote mid level commercial service technician jobs?
Yes, though the role is primarily field-based, some hybrid and remote opportunities exist in areas like technical support, service coordination, and account management. About 0% of mid level commercial service technician openings are remote or hybrid as of November 2026, so candidates with strong diagnostic and communication skills may find flexible arrangements alongside traditional on-site roles.
How do I move up to a mid level commercial service technician role?
Moving into a mid level role comes from consistently taking on more complex work over your first few years, not just logging time. Focus on building depth with specific equipment systems, earning relevant trade certifications, and volunteering for jobs that require independent judgment. Demonstrating measurable impact, such as reducing repeat service calls or improving first-time fix rates, signals readiness for mid level responsibility.
Which industries hire the most mid level commercial service technicians?
Mid Level commercial service technician roles concentrate in Consulting & Professional Services, Insurance, and Sports & Recreation, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent demand at this level because their equipment, HVAC, refrigeration, electrical, and building systems requires technicians experienced enough to manage service relationships and resolve issues that go beyond routine maintenance.