Project Consultant Jobs at AbbVie with Visa Sponsorship
Project Consultant roles at AbbVie sit at the intersection of pharmaceutical operations, cross-functional program delivery, and regulatory complexity. AbbVie has a consistent track record of sponsoring international talent for this function across multiple visa categories, making it a realistic target for work-authorized job seekers.
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Get Access To All JobsCompany Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio.
Job Description
In AbbVie Business Technology Solutions, we are shaping the digital transformation accelerating the future of medicine—and doing it together, asking bold questions and taking on tough challenges through deep, honest collaboration. For anyone who wants to use technology and data to make a difference in people’s lives, contribute to the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team: we’re ready for you.
The Service Operations Lead will be part of the Business Technology Solutions, Research and Development technology group, known as Information Research (RDIR). This Service Operations Lead will join our Application Technology Shared Services (ATSS) group, which focuses on governance and oversight of Application Maintenance, Support and Application Enhancement activities, while delivering business value by maximizing financial investment and optimization of the portfolio. The Service Operations Lead role maintains accountability for a differentiated customer experience and driving value with a strategic mindset.
Responsibilities:
- Demand and release change prioritization with plan/build as required. Provides input and feedback into the Change, Release and Deployment processes and schedules ensuring minimal impact and downtime of changes to the business.
- Monitor and Approve Change Records for ATSS Owned Changes. Accountable for Demand Approval - ensures right change, right change type, clear & complete scope/requirements.
- Provide budgetary impact of proposed changes to plan organization and ensure transfer of budget and updates portfolio tracker.
- Accountable for ensuring that the Service Transition processes are fully executed. Approve readiness for support transition and serves as escalation point for any delays in service transition. Primary point of accountability with fulfillment of Audit Artifact Service Requests. Coordinates with internal compliance team for internal compliance driven audit requests. Monitors MSP execution of Audit process and procedures. Ensures timely and accurate delivery of external compliance driven audit artifacts.
- Govern the application recertification process occurs as scheduled. Provide audit results as needed.
- Evaluates and Approves the Service Providers reported performance trends and the process improvement recommendations to identify areas where preventative maintenance might be performed to improve Applications performance and efficiency. Reviews ticket patterns and identifies opportunities that were presented by MSPs. Approves SLA exception breaches.
- Responsible for reviewing the service provider Service Level Agreements and participating in any action plans that are required to address any deviations and/or improvement opportunities with the supplier. Helps manage the relationship with vendors to ensure superior service delivery for all application maintenance and support activities.
- Performs summary daily reviews of prior days ticket activity: queue levels, processing efficiency, backlogs, aging levels along with prior day Incidents and adjusts priorities as needed to ensure that ticket processing and the Problem Management engines are performing within expected operational parameters. Acting approver for SLA exception breaches.
- Serves as primary AbbVie point of contact and first level of escalation for Incidents and Problems, including activities that require multiple teams to solution. Assists, when needed, with the prioritization and escalation of system recovery issues with Cross-functional, Build and Infrastructure teams.
Qualifications
Required:
- Bachelor’s degree in Information Technology, Computer Science or Computer Engineering plus 6 years of experience, Master’s degree plus 5 years of experience, PhD plus 0 years of experience.
- Proven experience with Application outsourcing and terminology such as Enhancements, ARC’s/RRC’s, Service Level Management and Vendor Management.
- Prior experience with systematically and logically interpreting data, including analyzing trends, solving complex problems, and presenting recommendations to management.
- Prior experience managing changes and change control processes and methodologies.
- Proven experience managing and executing complex IT processes and demonstrated ability to identify exceptions to the process, or potential process improvements.
- Experience with identifying and executing continuous improvement opportunities and cost reduction initiatives.
- Experience facilitating cross-functional meetings and demonstrated ability to effectively communicate both written and verbally.
Preferred:
- Master degree in Business Administration, Computer Science or Computer Engineering.
- Experience with Software Development Lifecycle (SDLC) methodologies.
- Knowledge of (could be a platform or a vertical such as Oracle, or Life Sciences Pharmaceutical Research and Development or Financial application technologies, etc.).
- Ability to prioritize and multi-task.
- Strong problem resolution skills.
- Ability to influence key stakeholders to adopt innovative technology solutions in support of their strategic agenda.
- Experience in learning a new business and building both horizontal and vertical relationships with business and IT leaders.
- Proven experience with ITIL, specifically Incident and Problem management as well as Continuous Improvement Planning (CIP), Cost Optimization, Demand and Release and Deployment Management.
- ITIL Foundation Certification.
- ITIL Intermediate Certification in Service Operations.
- Experience developing and implementing Operating Level Agreements (OLA’s).
- Demonstrated ability to coordinate cross-functional teams towards task completion.
- Experience with Service Operations in a global, multi-sourced environment.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.
Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html
Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio.
Job Description
In AbbVie Business Technology Solutions, we are shaping the digital transformation accelerating the future of medicine—and doing it together, asking bold questions and taking on tough challenges through deep, honest collaboration. For anyone who wants to use technology and data to make a difference in people’s lives, contribute to the digital transformation of a leading biopharmaceutical company, and secure sustainable career growth within a diverse, global team: we’re ready for you.
The Service Operations Lead will be part of the Business Technology Solutions, Research and Development technology group, known as Information Research (RDIR). This Service Operations Lead will join our Application Technology Shared Services (ATSS) group, which focuses on governance and oversight of Application Maintenance, Support and Application Enhancement activities, while delivering business value by maximizing financial investment and optimization of the portfolio. The Service Operations Lead role maintains accountability for a differentiated customer experience and driving value with a strategic mindset.
Responsibilities:
- Demand and release change prioritization with plan/build as required. Provides input and feedback into the Change, Release and Deployment processes and schedules ensuring minimal impact and downtime of changes to the business.
- Monitor and Approve Change Records for ATSS Owned Changes. Accountable for Demand Approval - ensures right change, right change type, clear & complete scope/requirements.
- Provide budgetary impact of proposed changes to plan organization and ensure transfer of budget and updates portfolio tracker.
- Accountable for ensuring that the Service Transition processes are fully executed. Approve readiness for support transition and serves as escalation point for any delays in service transition. Primary point of accountability with fulfillment of Audit Artifact Service Requests. Coordinates with internal compliance team for internal compliance driven audit requests. Monitors MSP execution of Audit process and procedures. Ensures timely and accurate delivery of external compliance driven audit artifacts.
- Govern the application recertification process occurs as scheduled. Provide audit results as needed.
- Evaluates and Approves the Service Providers reported performance trends and the process improvement recommendations to identify areas where preventative maintenance might be performed to improve Applications performance and efficiency. Reviews ticket patterns and identifies opportunities that were presented by MSPs. Approves SLA exception breaches.
- Responsible for reviewing the service provider Service Level Agreements and participating in any action plans that are required to address any deviations and/or improvement opportunities with the supplier. Helps manage the relationship with vendors to ensure superior service delivery for all application maintenance and support activities.
- Performs summary daily reviews of prior days ticket activity: queue levels, processing efficiency, backlogs, aging levels along with prior day Incidents and adjusts priorities as needed to ensure that ticket processing and the Problem Management engines are performing within expected operational parameters. Acting approver for SLA exception breaches.
- Serves as primary AbbVie point of contact and first level of escalation for Incidents and Problems, including activities that require multiple teams to solution. Assists, when needed, with the prioritization and escalation of system recovery issues with Cross-functional, Build and Infrastructure teams.
Qualifications
Required:
- Bachelor’s degree in Information Technology, Computer Science or Computer Engineering plus 6 years of experience, Master’s degree plus 5 years of experience, PhD plus 0 years of experience.
- Proven experience with Application outsourcing and terminology such as Enhancements, ARC’s/RRC’s, Service Level Management and Vendor Management.
- Prior experience with systematically and logically interpreting data, including analyzing trends, solving complex problems, and presenting recommendations to management.
- Prior experience managing changes and change control processes and methodologies.
- Proven experience managing and executing complex IT processes and demonstrated ability to identify exceptions to the process, or potential process improvements.
- Experience with identifying and executing continuous improvement opportunities and cost reduction initiatives.
- Experience facilitating cross-functional meetings and demonstrated ability to effectively communicate both written and verbally.
Preferred:
- Master degree in Business Administration, Computer Science or Computer Engineering.
- Experience with Software Development Lifecycle (SDLC) methodologies.
- Knowledge of (could be a platform or a vertical such as Oracle, or Life Sciences Pharmaceutical Research and Development or Financial application technologies, etc.).
- Ability to prioritize and multi-task.
- Strong problem resolution skills.
- Ability to influence key stakeholders to adopt innovative technology solutions in support of their strategic agenda.
- Experience in learning a new business and building both horizontal and vertical relationships with business and IT leaders.
- Proven experience with ITIL, specifically Incident and Problem management as well as Continuous Improvement Planning (CIP), Cost Optimization, Demand and Release and Deployment Management.
- ITIL Foundation Certification.
- ITIL Intermediate Certification in Service Operations.
- Experience developing and implementing Operating Level Agreements (OLA’s).
- Demonstrated ability to coordinate cross-functional teams towards task completion.
- Experience with Service Operations in a global, multi-sourced environment.
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
- The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
- We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
- This job is eligible to participate in our short-term incentive programs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.
Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html
See all 34+ Project Consultant at AbbVie jobs
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Get Access To All JobsTips for Finding Project Consultant Jobs at AbbVie Jobs
Align your credentials to AbbVie's LCA filings
AbbVie files Labor Condition Applications with the DOL for Project Consultant roles under specific SOC codes tied to management analysis and project coordination. Search the DOL OFLC disclosure database to confirm which job titles and wage levels appear most often before you apply.
Frame pharma experience in project lifecycle terms
AbbVie's Project Consultant roles typically require cross-functional coordination across clinical, regulatory, and commercial teams. Candidates who quantify milestone delivery, vendor management, or program governance in a pharmaceutical context stand out over generalist project managers.
Target AbbVie's hub locations for faster interview pipelines
AbbVie concentrates Project Consultant hiring in its North Chicago headquarters and select research sites. Applying to postings tied to those locations shortens the time between recruiter screen and offer, which matters if you're managing OPT cap-gap or a 60-day grace period.
Clarify your visa category with recruiters early
AbbVie sponsors multiple visa types for this function, including H-1B, E-3, TN, and F-1 OPT. Confirming which category applies to your situation in the first recruiter call prevents late-stage delays when HR initiates the USCIS petition or consular processing paperwork.
Use Migrate Mate to filter open roles by sponsorship type
AbbVie posts Project Consultant openings across several business units and locations simultaneously. Use Migrate Mate to filter active AbbVie listings by the visa category you need, so you're only spending time on roles the company has already committed to sponsoring.
Build your EB-2 or EB-3 case from day one
If permanent residency is your goal, document your performance and project scope from your first day in the role. AbbVie supports PERM-based Green Card petitions for this function, and a well-documented employment record accelerates the labor certification process at the DOL.
Project Consultant at AbbVie jobs are hiring across the US. Find yours.
Find Project Consultant at AbbVie JobsFrequently Asked Questions
Does AbbVie sponsor H-1B visas for Project Consultants?
Yes, AbbVie sponsors H-1B visas for Project Consultant roles. The company files H-1B petitions with USCIS for this function and has done so consistently across multiple fiscal years. Because the H-1B is subject to the annual cap and lottery, timing your offer relative to the April 1 filing window is critical. Candidates already in H-1B status transferring from another employer avoid the lottery entirely.
How do I apply for Project Consultant jobs at AbbVie?
Applications go through AbbVie's careers portal at abbvie.com/careers. Search for Project Consultant or related titles and filter by location. Tailor your resume to reflect pharmaceutical program delivery, cross-functional stakeholder management, and any experience with regulatory or clinical workflows. Migrate Mate also aggregates AbbVie's open Project Consultant listings filtered by visa sponsorship type, which helps you identify the right posting faster.
Which visa types does AbbVie commonly use for Project Consultant roles?
AbbVie sponsors a range of visa categories for Project Consultants, including H-1B, H-1B1 for Chilean and Singaporean nationals, E-3 for Australian citizens, TN for Canadian and Mexican nationals under USMCA, F-1 OPT and CPT for recent graduates, J-1 for exchange visitors, and EB-2 or EB-3 immigrant visas for permanent residency. The right category depends on your nationality, degree level, and whether you're already in the U.S.
What qualifications does AbbVie expect for Project Consultant roles?
Most Project Consultant postings at AbbVie require a bachelor's degree in a business, science, or engineering discipline, with relevant experience in pharmaceutical or life sciences project management. Familiarity with cross-functional program coordination, budget oversight, and regulatory timelines is common across job descriptions. Some roles specify PMP certification or prior experience in clinical development, commercial operations, or supply chain functions within a biopharmaceutical environment.
How long does the visa sponsorship process take after an AbbVie offer?
Timeline depends on visa type. H-1B transfers for candidates already in status can be effective on the filing date. New H-1B cap cases must wait for the October 1 start date after the April lottery. E-3 and TN consular processing typically takes two to six weeks from offer to approval. PERM-based Green Card cases filed through DOL can span one to three years or more depending on your priority date and country of birth.
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