Product Owner Jobs at Affirm with Visa Sponsorship
Affirm hires Product Owners to shape buy-now-pay-later products across lending, checkout, and consumer finance. The company has a consistent track record of sponsoring work visas for this function, supporting candidates through H-1B, OPT, and permanent residency pathways as part of its standard hiring process.
See All Product Owner at Affirm JobsOverview
Showing 5 of 187+ Product Owner Jobs at Affirm jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 187+ Product Owner Jobs at Affirm
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Product Owner Jobs at Affirm.
Get Access To All JobsINTRODUCTION
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We’re looking for a Senior Product Manager to join Affirm’s Consumer Servicing team, focused on building and scaling our refunds and disputes platform. This role sits at the center of some of the most critical moments in the customer journey -- when something goes wrong. You’ll own and improve how customers resolve refund and dispute issues, shaping both the customer-facing experiences (self-service flows, app surfaces, communications) and the internal tooling that empowers our customer operations teams to deliver fast, high quality support. As Affirm rapidly expands products like the Affirm Card, deepens partnerships (e.g., Apple Pay, Amazon, Shopify), and enters new markets, the complexity and importance of this space is increasing rapidly. This role is a unique opportunity to shape a unified, end-to-end disputes and refunds platform across all Affirm products, bringing consistency to fragmented systems while navigating regulatory and card network requirements. You’ll work closely with a senior product leader to define strategy and build AI- and ML-powered systems—such as automated dispute adjudication—that reduce losses, lower contact rates, and dramatically improve customer experience. If you’re excited about tackling real-world payments complexity and applying modern technology to one of the highest-friction areas in consumer finance, this is a chance to drive outsized impact at scale.
ROLE AND RESPONSIBILITIES
As the Senior PM for Customer Servicing, you'll play a pivotal role in shaping the experience of how millions of people get help—and how our internal teams deliver it. You will:
- Deeply understand our customers and agents—what they need, what they expect, and where they struggle—through research, data, and constant iteration.
- Champion operational excellence—work closely with our Servicing and Operations teams to streamline workflows, reduce complexity, and unlock new levels of productivity.
- Design for scale through AI and automation—identify high-leverage areas where intelligent automation can boost agent efficiency and reduce contact volume, and assist with build-vs-buy evaluations for AI tooling that enhances customer and agent experiences.
- Drive an ambitious, thoughtful roadmap—identify impactful opportunities, prioritize ruthlessly, and guide execution from concept to launch and beyond.
- Translate insights into strategy—define a clear product vision informed by market trends, competitive analysis, behavioral data, and frontline feedback.
- Instrument and measure the right things—define metrics that matter, set clear success criteria, and use experimentation to drive performance improvements.
- Build for the long game—design scalable systems that can support a growing business, new contact channels, and ever-increasing expectations for speed and quality.
- Collaborate across the org—partner deeply with Engineering, Design, Analytics, Ops, Legal, Compliance, Risk, and senior leaders to drive aligned, cross-functional progress.
- Own ambiguity and unlock innovation—navigate tradeoffs, bring clarity to chaos, and lead with conviction in a fast-paced, constantly evolving environment.
BASIC QUALIFICATIONS
- 5+ years of product management experience
- Experience building in financial services or other highly regulated environments
- Deep experience in the card payments ecosystem (e.g., fintech, issuing/acquiring banks, processors, networks, or payments infrastructure)
- Bonus: experience building scaled customer support platforms, internal tooling, or AI-driven service operations
- Exceptional communication and storytelling skills, with the ability to distill complex problems, influence stakeholders, and drive alignment from operators to executives
- Strong product judgment grounded in data, with a proven ability to simplify complex systems, improve operational efficiency, and elevate customer experience simultaneously
- Ability to thrive in ambiguity—rapidly synthesizing incomplete inputs, setting clear direction, and driving execution end-to-end
- High ownership and accountability, with a bias for action and a track record of delivering measurable outcomes that matter to both the business and the customer
- Bachelor’s degree in a related field or equivalent practical experience
COMPENSATION
Pay Grade - N
Equity Grade - 8
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $190,000 - $240,000
USA base pay range (all other U.S. states) per year: $169,000 - $219,000
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
BENEFITS
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
LOCATION
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
INTRODUCTION
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. We’re looking for a Senior Product Manager to join Affirm’s Consumer Servicing team, focused on building and scaling our refunds and disputes platform. This role sits at the center of some of the most critical moments in the customer journey -- when something goes wrong. You’ll own and improve how customers resolve refund and dispute issues, shaping both the customer-facing experiences (self-service flows, app surfaces, communications) and the internal tooling that empowers our customer operations teams to deliver fast, high quality support. As Affirm rapidly expands products like the Affirm Card, deepens partnerships (e.g., Apple Pay, Amazon, Shopify), and enters new markets, the complexity and importance of this space is increasing rapidly. This role is a unique opportunity to shape a unified, end-to-end disputes and refunds platform across all Affirm products, bringing consistency to fragmented systems while navigating regulatory and card network requirements. You’ll work closely with a senior product leader to define strategy and build AI- and ML-powered systems—such as automated dispute adjudication—that reduce losses, lower contact rates, and dramatically improve customer experience. If you’re excited about tackling real-world payments complexity and applying modern technology to one of the highest-friction areas in consumer finance, this is a chance to drive outsized impact at scale.
ROLE AND RESPONSIBILITIES
As the Senior PM for Customer Servicing, you'll play a pivotal role in shaping the experience of how millions of people get help—and how our internal teams deliver it. You will:
- Deeply understand our customers and agents—what they need, what they expect, and where they struggle—through research, data, and constant iteration.
- Champion operational excellence—work closely with our Servicing and Operations teams to streamline workflows, reduce complexity, and unlock new levels of productivity.
- Design for scale through AI and automation—identify high-leverage areas where intelligent automation can boost agent efficiency and reduce contact volume, and assist with build-vs-buy evaluations for AI tooling that enhances customer and agent experiences.
- Drive an ambitious, thoughtful roadmap—identify impactful opportunities, prioritize ruthlessly, and guide execution from concept to launch and beyond.
- Translate insights into strategy—define a clear product vision informed by market trends, competitive analysis, behavioral data, and frontline feedback.
- Instrument and measure the right things—define metrics that matter, set clear success criteria, and use experimentation to drive performance improvements.
- Build for the long game—design scalable systems that can support a growing business, new contact channels, and ever-increasing expectations for speed and quality.
- Collaborate across the org—partner deeply with Engineering, Design, Analytics, Ops, Legal, Compliance, Risk, and senior leaders to drive aligned, cross-functional progress.
- Own ambiguity and unlock innovation—navigate tradeoffs, bring clarity to chaos, and lead with conviction in a fast-paced, constantly evolving environment.
BASIC QUALIFICATIONS
- 5+ years of product management experience
- Experience building in financial services or other highly regulated environments
- Deep experience in the card payments ecosystem (e.g., fintech, issuing/acquiring banks, processors, networks, or payments infrastructure)
- Bonus: experience building scaled customer support platforms, internal tooling, or AI-driven service operations
- Exceptional communication and storytelling skills, with the ability to distill complex problems, influence stakeholders, and drive alignment from operators to executives
- Strong product judgment grounded in data, with a proven ability to simplify complex systems, improve operational efficiency, and elevate customer experience simultaneously
- Ability to thrive in ambiguity—rapidly synthesizing incomplete inputs, setting clear direction, and driving execution end-to-end
- High ownership and accountability, with a bias for action and a track record of delivering measurable outcomes that matter to both the business and the customer
- Bachelor’s degree in a related field or equivalent practical experience
COMPENSATION
Pay Grade - N
Equity Grade - 8
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $190,000 - $240,000
USA base pay range (all other U.S. states) per year: $169,000 - $219,000
Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.
BENEFITS
We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:
- Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
- Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
- Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
- ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount
We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
LOCATION
[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.
By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.
See all 187+ Product Owner at Affirm jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Product Owner at Affirm roles.
Get Access To All JobsTips for Finding Product Owner Jobs at Affirm Jobs
Frame your fintech product experience precisely
Affirm evaluates Product Owners on experience with payments, credit, or lending workflows. Tailor your resume to surface ownership of regulated financial products, not just general software roadmaps. Ambiguous experience in unrelated verticals raises immediate questions in their hiring panels.
Target roles aligned with your OPT timeline
If you're on F-1 OPT, apply early enough to allow onboarding before your work authorization window closes. Affirm's product hiring cycles can run eight to twelve weeks, so a late application risks missing your usable authorization period entirely.
Clarify H-1B cap status before your final interview
Ask your recruiter whether Affirm files H-1B petitions under the regular cap or through a cap-exempt entity. USCIS registration opens each March, and missing the window means a full year's delay, so confirming this before you accept an offer protects your timeline.
Demonstrate cross-functional influence in lending contexts
Affirm's Product Owner interviews weight stakeholder alignment across compliance, risk, and engineering. Prepare examples where you navigated regulatory constraints inside a financial product, not just shipped features. This directly maps to how the role is scoped internally.
Search Affirm's open Product Owner roles on Migrate Mate
Use Migrate Mate to filter Product Owner positions at Affirm by visa type, so you see only roles actively open to sponsored candidates. This saves time you'd otherwise spend screening postings that don't surface sponsorship eligibility upfront.
Understand how PERM affects your Green Card path
EB-2 and EB-3 Green Card sponsorship at fintech companies requires DOL's PERM labor certification before USCIS adjudicates your petition. The PERM process typically takes twelve to eighteen months on its own, so discussing permanent residency intentions early with your hiring manager matters.
Product Owner at Affirm jobs are hiring across the US. Find yours.
Find Product Owner at Affirm JobsFrequently Asked Questions
Does Affirm sponsor H-1B visas for Product Owners?
Yes, Affirm sponsors H-1B visas for Product Owner roles. The company participates in the annual USCIS H-1B cap registration process each March, so timing your offer and onboarding around that window is important. If you're already H-1B cap-exempt through a previous employer, a transfer petition can proceed outside the lottery entirely.
Which visa types are commonly used for Product Owner roles at Affirm?
Product Owners at Affirm are commonly sponsored on H-1B visas for long-term employment. F-1 OPT and CPT are supported for students earlier in the hiring pipeline, and TN status is available for Canadian and Mexican nationals in qualifying specialty occupations. Affirm also sponsors EB-2 and EB-3 Green Card petitions for eligible employees seeking permanent residency.
What qualifications and experience does Affirm expect for Product Owner roles?
Affirm looks for Product Owners with direct experience in financial services, payments, or consumer lending products. A background in credit decisioning, checkout flows, or regulated fintech features carries strong weight. Most roles expect you to demonstrate end-to-end product ownership, comfort with data-driven prioritization, and experience coordinating across compliance and engineering teams in fast-moving environments.
How do I apply for Product Owner jobs at Affirm?
Browse open Product Owner positions at Affirm through Migrate Mate, where you can filter specifically for roles that support visa sponsorship. Once you identify a match, apply directly through Affirm's careers portal. Highlight fintech product ownership experience in your application materials and be prepared for a multi-stage process that typically includes a recruiter screen, product case study, and panel interviews.
How do I plan my timeline if Affirm is sponsoring my H-1B as a new hire?
USCIS H-1B cap registration opens in March each year, with approved petitions taking effect October 1. If you're not already in H-1B status, align your offer acceptance and any OPT end date with that October start. If your OPT expires before October, ask Affirm's immigration team whether a cap-gap extension or premium processing election under USCIS expedite criteria applies to your situation.
See which Product Owner at Affirm employers are hiring and sponsoring visas right now.
Search Product Owner at Affirm Jobs