Assembled Visa Sponsorship Jobs USA
Assembled is a workforce management platform serving customer support teams at companies like Stripe, Zoom, and Robinhood. It sponsors permanent residency pathways for select roles in its technology and software operations, making it a credible option for skilled professionals seeking long-term U.S. immigration support.
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Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $71M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work.
About The Role
Product Management at Assembled articulates the most important problems to solve in a way that will delight customers and grow the business. To do this, you should expect to partner closely with support teams at the world's best brands – small and large – and regularly meet with prospects to paint the vision and learn about their problems and what resonates.
Role
In this role, you'll own scheduling and forecasting — the core of Assembled's WFM product and the reason most customers choose us. You'll work closely with support operations teams to understand how they plan capacity, build schedules, and adapt in real time when volume or headcount shifts. A small sample of recently shipped work includes:
- A schedule assistant that reduces manual schedule-building lift for complex, multi-queue environments
- Intelligent schedule editing tools that reduce the time planners spend on manual adjustments
- A new shift generation engine that automatically optimizes shift start times and durations against predicted support volume throughout the day
- Forecast review and override tools that give planners the confidence to act on model outputs
This is an onsite role based out of either our San Francisco or New York City office, with an in-office requirement of 5 days, Monday - Friday.
Your Day To Day Will Include
- Working directly with prospects and customers. You'll be in the room (and on the call) with support ops leaders at the world's best brands — doing discovery, co-building, and representing Assembled at the highest level. Strong GTM partnership with sales and CS is core to how this team works.
- Owning scheduling and forecasting end-to-end. From how planners build and edit schedules to how forecasts are generated, reviewed, and acted on — you'll set the vision, drive the roadmap, and ship work that makes a measurable difference in how our customers run their operations.
- Applying AI where it can genuinely change how work gets done. WFM is full of high-stakes, high-repetition decisions that have historically required deep expertise and manual effort. You'll define how AI makes those decisions faster, smarter, and more automated — turning reactive planning into something that anticipates problems before they happen.
- Building for enterprise complexity. Your customers run 24/7 multi-channel, multi-site operations. You'll develop deep intuition for their constraints — SLAs, shrinkage, channel mix, BPO relationships — and make sure the product handles that complexity without adding friction.
- Leading and mentoring junior PMs. As a senior member of the product team, you'll bring strategic leadership to how we build — helping raise the bar on product thinking, writing culture, and ways of working across the team.
What Excites Us
- 5+ years of product management experience in enterprise B2B SaaS
- Strong analytical and technical product skills: you love getting deep in the data and technical details, and you can quickly form and pressure-test perspectives on product tradeoffs
- Experience at a growing, venture-backed startup where business needs and teams evolve quickly
- Strong written and verbal communication skills
- Customer-first mindset with strong discovery and communication skills to work directly with senior stakeholders as a representative of the company
- Bias to action and an innate sense of urgency
Nice To Have
- Experience building AI-powered product features in a practical, customer-value-driven way
- Experience working closely with data science or ML teams to ship predictive optimization features
Our U.S. Benefits
- Generous medical, dental, and vision benefits
- Paid company holidays, sick time, and unlimited time off
- Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
- Paid parental leave
- Onsite work model with catered lunches everyday (M–F), snacks, and beverages in our SF & NY offices
- 401(k) plan enrollment
We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!
For United States Applicants
Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
For United Kingdom Applicants
Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.
About Assembled
Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $71M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work.
About The Role
Product Management at Assembled articulates the most important problems to solve in a way that will delight customers and grow the business. To do this, you should expect to partner closely with support teams at the world's best brands – small and large – and regularly meet with prospects to paint the vision and learn about their problems and what resonates.
Role
In this role, you'll own scheduling and forecasting — the core of Assembled's WFM product and the reason most customers choose us. You'll work closely with support operations teams to understand how they plan capacity, build schedules, and adapt in real time when volume or headcount shifts. A small sample of recently shipped work includes:
- A schedule assistant that reduces manual schedule-building lift for complex, multi-queue environments
- Intelligent schedule editing tools that reduce the time planners spend on manual adjustments
- A new shift generation engine that automatically optimizes shift start times and durations against predicted support volume throughout the day
- Forecast review and override tools that give planners the confidence to act on model outputs
This is an onsite role based out of either our San Francisco or New York City office, with an in-office requirement of 5 days, Monday - Friday.
Your Day To Day Will Include
- Working directly with prospects and customers. You'll be in the room (and on the call) with support ops leaders at the world's best brands — doing discovery, co-building, and representing Assembled at the highest level. Strong GTM partnership with sales and CS is core to how this team works.
- Owning scheduling and forecasting end-to-end. From how planners build and edit schedules to how forecasts are generated, reviewed, and acted on — you'll set the vision, drive the roadmap, and ship work that makes a measurable difference in how our customers run their operations.
- Applying AI where it can genuinely change how work gets done. WFM is full of high-stakes, high-repetition decisions that have historically required deep expertise and manual effort. You'll define how AI makes those decisions faster, smarter, and more automated — turning reactive planning into something that anticipates problems before they happen.
- Building for enterprise complexity. Your customers run 24/7 multi-channel, multi-site operations. You'll develop deep intuition for their constraints — SLAs, shrinkage, channel mix, BPO relationships — and make sure the product handles that complexity without adding friction.
- Leading and mentoring junior PMs. As a senior member of the product team, you'll bring strategic leadership to how we build — helping raise the bar on product thinking, writing culture, and ways of working across the team.
What Excites Us
- 5+ years of product management experience in enterprise B2B SaaS
- Strong analytical and technical product skills: you love getting deep in the data and technical details, and you can quickly form and pressure-test perspectives on product tradeoffs
- Experience at a growing, venture-backed startup where business needs and teams evolve quickly
- Strong written and verbal communication skills
- Customer-first mindset with strong discovery and communication skills to work directly with senior stakeholders as a representative of the company
- Bias to action and an innate sense of urgency
Nice To Have
- Experience building AI-powered product features in a practical, customer-value-driven way
- Experience working closely with data science or ML teams to ship predictive optimization features
Our U.S. Benefits
- Generous medical, dental, and vision benefits
- Paid company holidays, sick time, and unlimited time off
- Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
- Paid parental leave
- Onsite work model with catered lunches everyday (M–F), snacks, and beverages in our SF & NY offices
- 401(k) plan enrollment
We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!
For United States Applicants
Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
For United Kingdom Applicants
Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.
Job Roles at Assembled
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Get Access To All JobsTips for Finding Assembled Visa Sponsorship Jobs USA
Target engineering and technical roles
Assembled's sponsorship history is concentrated in technical functions. Software engineers and product-adjacent roles are your strongest entry point if you're pursuing a Green Card pathway at a technology and software company of this size.
Understand that Assembled focuses on permanent residency
Assembled's visa activity centers on EB-2 and EB-3 green card categories rather than H-1B. If you're on F-1 OPT and planning long-term, this employer offers a direct path to permanent residency without the H-1B lottery dependency.
Leverage F-1 OPT as your entry point
Assembled accepts F-1 OPT candidates, making it accessible to recent graduates in STEM fields. Use your OPT period to demonstrate value and position yourself for employer-sponsored permanent residency through the EB-2 or EB-3 process.
Research Assembled's customer base to sharpen your pitch
Assembled's clients include high-profile fintech and SaaS companies. Highlighting experience supporting enterprise customer operations or workforce management tools signals direct relevance and strengthens your case during a sponsorship conversation.
Ask about sponsorship eligibility early in the process
At smaller technology companies like Assembled, sponsorship decisions are often role-specific and budget-dependent. Raise immigration support directly in recruiter conversations to confirm eligibility before investing heavily in the application process.
Find verified sponsorship opportunities through Migrate Mate
Confirmed sponsors in the technology and software space can be hard to identify. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and find Assembled openings alongside other EB-2 and EB-3 eligible employers.
Frequently Asked Questions
Does Assembled sponsor H-1B visas?
Assembled does not have a recent track record of H-1B visa sponsorship. Its visa activity has focused on permanent residency through the EB-2 and EB-3 categories. If H-1B sponsorship is a requirement for your situation, this is worth clarifying directly with the Assembled recruiting team before applying.
What visa types does Assembled sponsor?
Assembled sponsors employment-based Green Cards through the EB-2 and EB-3 preference categories, and it accepts F-1 OPT candidates. These pathways are typically available for technical and engineering roles. Assembled does not appear to sponsor H-1B visas based on its recent filing history.
Which roles or departments at Assembled are most likely to receive visa sponsorship?
Sponsorship at Assembled has been associated with technical functions, consistent with its profile as a technology and software company. Software engineering and product-focused roles are most commonly supported. Operations and go-to-market roles may have more limited sponsorship availability, so confirm eligibility with the recruiter for any non-engineering position.
How do I apply for a sponsored role at Assembled?
Start by identifying open roles that align with your technical background, then raise visa sponsorship in your initial recruiter conversation to confirm the position qualifies. If you're on F-1 OPT, highlight your STEM eligibility and your long-term interest in an EB-2 or EB-3 pathway. Migrate Mate lists verified sponsoring employers including Assembled, so you can browse current openings filtered by sponsorship type.
How do I know if Assembled's sponsorship track record is strong enough to rely on?
Assembled is a smaller technology company, so its sponsorship volume reflects the scale of its workforce rather than a large enterprise hiring operation. It has demonstrated consistent commitment to Green Card sponsorship for qualifying roles. For immigration-dependent candidates, this makes Assembled a credible but selective option, best suited to candidates whose technical skills align closely with its core product and engineering teams.