Assembled Visa Sponsorship Jobs USA
Assembled is a workforce management platform serving customer support teams at companies like Stripe, Zoom, and Robinhood. It sponsors permanent residency pathways for select roles in its technology and software operations, making it a credible option for skilled professionals seeking long-term U.S. immigration support.
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Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $71M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work.
The Role
We’re looking for a Deployment Strategist to lead the technical deployment process and drive customer relationships during onboarding for our mid-market and enterprise customers. As an early member of our Deployments Team, you'll help shape our deployment processes as we scale — from customer project management to technical setup, you’ll drive revenue conversion, retention, and satisfaction among our customers. You'll use your learnings from engaging with customers to formalize deployment best practices, help improve our product, and iterate on our operational processes as we scale.
Responsibilities
- Build customer relationships and guide technical deployment projects across all customer segments, with a focus on mid-market and enterprise.
- Explore and document product functionality across all areas of our product, across our web application and our API, to build your product expertise and benefit our customers as well as internal teams.
- Develop and refine deployment best practices based on your product expertise.
- Improve internal efficiencies and overall customer experience during deployment.
- Work together cross-functionally with Sales, Customer Success, Product & Engineering to get customers live.
- Drive the product roadmap by acting as a liaison between our customers and the product org.
- Set the tone for how we better engage our customers and ultimately help our customers see more value.
About You
- 3+ years of experience in a customer-facing role supporting a technical product or service; implementation management, consulting, and/or SaaS/AI experience are preferred.
- Experience working with APIs and integrations.
- You enjoy partnering with customers to drive outcomes: You take pride in guiding customers through the successful deployment of a SaaS/AI platform, translating their needs into practical solutions that deliver real business value. You build strong relationships across executive, operational, and technical stakeholders, and stay focused on helping customers realize impact from day one.
- You are curious and you lean technical: While not a developer yourself, you enjoy digging into available data (including internal databases) on how a product works and have dabbled in parsing code or writing SQL to get things done. You are comfortable picking up new technical skills when they will help unblock you. You work well internally with Engineers to build new features and functionality for Enterprise customers.
- You can think strategically while being in the weeds: You can identify key trends and insights from customer conversations and the broader market to connect the dots on what we should do on go-to-market and product. You can break a project or goal down into smaller tasks or pieces.
- You don't give up and you have a track record for getting things done: You have the grit, determination, and tenacity needed to push through roadblocks within highly unstructured environments. You know how to juggle competing priorities and drive towards outcomes. You're great at keeping everyone up to date.
- You have a growth mindset: You're not afraid to try things you've not done before and fail. You thrive on feedback.
- You are a great team member: You are collaborative, humble and helpful. You are available to help your teammates when needed and are able to balance your priorities with the overall team's.
The estimated base salary range for this role is $120,000 - $180,000 per year. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!
For United States Applicants
Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
For United Kingdom Applicants
Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.
About Assembled
Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $71M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work.
The Role
We’re looking for a Deployment Strategist to lead the technical deployment process and drive customer relationships during onboarding for our mid-market and enterprise customers. As an early member of our Deployments Team, you'll help shape our deployment processes as we scale — from customer project management to technical setup, you’ll drive revenue conversion, retention, and satisfaction among our customers. You'll use your learnings from engaging with customers to formalize deployment best practices, help improve our product, and iterate on our operational processes as we scale.
Responsibilities
- Build customer relationships and guide technical deployment projects across all customer segments, with a focus on mid-market and enterprise.
- Explore and document product functionality across all areas of our product, across our web application and our API, to build your product expertise and benefit our customers as well as internal teams.
- Develop and refine deployment best practices based on your product expertise.
- Improve internal efficiencies and overall customer experience during deployment.
- Work together cross-functionally with Sales, Customer Success, Product & Engineering to get customers live.
- Drive the product roadmap by acting as a liaison between our customers and the product org.
- Set the tone for how we better engage our customers and ultimately help our customers see more value.
About You
- 3+ years of experience in a customer-facing role supporting a technical product or service; implementation management, consulting, and/or SaaS/AI experience are preferred.
- Experience working with APIs and integrations.
- You enjoy partnering with customers to drive outcomes: You take pride in guiding customers through the successful deployment of a SaaS/AI platform, translating their needs into practical solutions that deliver real business value. You build strong relationships across executive, operational, and technical stakeholders, and stay focused on helping customers realize impact from day one.
- You are curious and you lean technical: While not a developer yourself, you enjoy digging into available data (including internal databases) on how a product works and have dabbled in parsing code or writing SQL to get things done. You are comfortable picking up new technical skills when they will help unblock you. You work well internally with Engineers to build new features and functionality for Enterprise customers.
- You can think strategically while being in the weeds: You can identify key trends and insights from customer conversations and the broader market to connect the dots on what we should do on go-to-market and product. You can break a project or goal down into smaller tasks or pieces.
- You don't give up and you have a track record for getting things done: You have the grit, determination, and tenacity needed to push through roadblocks within highly unstructured environments. You know how to juggle competing priorities and drive towards outcomes. You're great at keeping everyone up to date.
- You have a growth mindset: You're not afraid to try things you've not done before and fail. You thrive on feedback.
- You are a great team member: You are collaborative, humble and helpful. You are available to help your teammates when needed and are able to balance your priorities with the overall team's.
The estimated base salary range for this role is $120,000 - $180,000 per year. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!
For United States Applicants
Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
For United Kingdom Applicants
Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.
Job Roles at Assembled
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Get Access To All JobsTips for Finding Assembled Visa Sponsorship Jobs USA
Target engineering and technical roles
Assembled's sponsorship history is concentrated in technical functions. Software engineers and product-adjacent roles are your strongest entry point if you're pursuing a Green Card pathway at a technology and software company of this size.
Understand that Assembled focuses on permanent residency
Assembled's visa activity centers on EB-2 and EB-3 green card categories rather than H-1B. If you're on F-1 OPT and planning long-term, this employer offers a direct path to permanent residency without the H-1B lottery dependency.
Leverage F-1 OPT as your entry point
Assembled accepts F-1 OPT candidates, making it accessible to recent graduates in STEM fields. Use your OPT period to demonstrate value and position yourself for employer-sponsored permanent residency through the EB-2 or EB-3 process.
Research Assembled's customer base to sharpen your pitch
Assembled's clients include high-profile fintech and SaaS companies. Highlighting experience supporting enterprise customer operations or workforce management tools signals direct relevance and strengthens your case during a sponsorship conversation.
Ask about sponsorship eligibility early in the process
At smaller technology companies like Assembled, sponsorship decisions are often role-specific and budget-dependent. Raise immigration support directly in recruiter conversations to confirm eligibility before investing heavily in the application process.
Find verified sponsorship opportunities through Migrate Mate
Confirmed sponsors in the technology and software space can be hard to identify. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and find Assembled openings alongside other EB-2 and EB-3 eligible employers.
Frequently Asked Questions
Does Assembled sponsor H-1B visas?
Assembled does not have a recent track record of H-1B visa sponsorship. Its visa activity has focused on permanent residency through the EB-2 and EB-3 categories. If H-1B sponsorship is a requirement for your situation, this is worth clarifying directly with the Assembled recruiting team before applying.
What visa types does Assembled sponsor?
Assembled sponsors employment-based Green Cards through the EB-2 and EB-3 preference categories, and it accepts F-1 OPT candidates. These pathways are typically available for technical and engineering roles. Assembled does not appear to sponsor H-1B visas based on its recent filing history.
Which roles or departments at Assembled are most likely to receive visa sponsorship?
Sponsorship at Assembled has been associated with technical functions, consistent with its profile as a technology and software company. Software engineering and product-focused roles are most commonly supported. Operations and go-to-market roles may have more limited sponsorship availability, so confirm eligibility with the recruiter for any non-engineering position.
How do I apply for a sponsored role at Assembled?
Start by identifying open roles that align with your technical background, then raise visa sponsorship in your initial recruiter conversation to confirm the position qualifies. If you're on F-1 OPT, highlight your STEM eligibility and your long-term interest in an EB-2 or EB-3 pathway. Migrate Mate lists verified sponsoring employers including Assembled, so you can browse current openings filtered by sponsorship type.
How do I know if Assembled's sponsorship track record is strong enough to rely on?
Assembled is a smaller technology company, so its sponsorship volume reflects the scale of its workforce rather than a large enterprise hiring operation. It has demonstrated consistent commitment to Green Card sponsorship for qualifying roles. For immigration-dependent candidates, this makes Assembled a credible but selective option, best suited to candidates whose technical skills align closely with its core product and engineering teams.