Assembled Visa Sponsorship Jobs USA
Assembled is a workforce management platform serving customer support teams at companies like Stripe, Zoom, and Robinhood. It sponsors permanent residency pathways for select roles in its technology and software operations, making it a credible option for skilled professionals seeking long-term U.S. immigration support.
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Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $71M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work.
The role
We're looking for a product designer to own the experience of our AI support products end to end: how support teams build, trust, and improve AI agents, and how those agents show up for the people who need help. You'll join a product that's already delivering value for customers and entering its next phase of growth. Over the past few years we've built a comprehensive AI support platform spanning chat, voice, monitoring, knowledge, and agent operations. The opportunity now isn't to invent a product from scratch—it's to help define what great AI-powered support looks like as the category rapidly evolves. You'll work directly with customers, engineers, and company leadership to shape both the near-term product and the long-term vision. The conventions for agent UX are still being written, and many of the most important questions around trust, transparency, control, and human-AI collaboration remain unsolved. You'll help answer them. This is an onsite role based in our San Francisco office, five days a week (Monday–Friday).
What You'll Own
- Design self-serve AI agent experiences that enable support and operations teams—not engineers—to configure, deploy, monitor, and improve AI agents.
- Shaping new product areas from concept to launch. You’ll clarify messy customer problems, explore solution directions, align the team, and ship experiences that customers use in production.
- Defining interaction patterns for AI-backed support. You’ll design durable primitives for building, observing, evaluating, and improving agents.
- Leading customer-centered discovery. You’ll spend time with support teams, understand how they actually operate, and translate that into product decisions the whole team can rally around.
- Prototyping quickly and concretely. You’ll use Figma and AI tools to explore ideas, test flows, and make abstract agent behavior feel tangible.
- Raising the craft bar. You’ll contribute to our design system, improve visual and interaction quality, and help make complex workflows feel clear and approachable.
What Excites Us
- 3+ years designing and shipping production B2B software. You're drawn to complex domains and can distill messy input from many people into clean, useful primitives, trading off simplicity and flexibility well.
- You can turn ambiguity into shipped product. You’re comfortable starting with an unclear problem, finding the signal, framing the tradeoffs, and driving toward a high-quality launch.
- You’re strong at systems and interaction design. You can design reusable patterns, think in primitives, and balance simplicity with flexibility as a product grows.
- Customer-driven. You love talking to users, you keep projects anchored to real needs, and you help others stay anchored too.
- You’re a strong communicator. You communicate clearly in writing and conversation, and can bring customers, engineers, and teammates along with your thinking.
- You've designed products for non-technical operators and know how to make powerful systems approachable without sacrificing flexibility.
Nice to have
- You get into the code. You've used coding agents to build, prototype, or ship product experiences yourself, and you're eager to take advantage of tools that let designers own more of the path from idea to reality.
- AI fluency in practice. You're already using AI tools (Cursor, Claude, and whatever comes next) in your design workflow and have an informed view of what AI can and can't do today.
- Prior experience designing AI, agent, or conversational products. You've worked on products that involve AI-driven workflows, agent experiences, or human-AI interaction, and have developed intuition for designing around trust, transparency, and control.
Our U.S. Benefits
- Generous medical, dental, and vision benefits
- Flexible time off
- Monthly credits for professional development, general wellness, Assembled customers, and commuting
- Paid parental leave
- Catered lunches every day (M–F) and fully stocked SF office
- 401(k) plan enrollment
The estimated base salary range for this role is $130,000 - $180,000 per year. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!
For United States Applicants
Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
For United Kingdom Applicants
Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.
About Assembled
Great customer support requires human agents and AI in perfect balance, and Assembled is the only unified platform that orchestrates both at scale. Companies like Canva, Etsy, and Robinhood use Assembled to coordinate their entire support operation — in-house agents, BPOs, and AI — in a single operating system. With AI Agents that resolve cases end-to-end, AI Copilot for agent assistance, and AI-powered workforce management that optimizes both human and AI capacity, Assembled helps teams deliver faster, better service while making smarter decisions about how to staff and automate. Backed by $71M from NEA, Emergence Capital, and Stripe, we're building the platform that makes AI and human collaboration actually work.
The role
We're looking for a product designer to own the experience of our AI support products end to end: how support teams build, trust, and improve AI agents, and how those agents show up for the people who need help. You'll join a product that's already delivering value for customers and entering its next phase of growth. Over the past few years we've built a comprehensive AI support platform spanning chat, voice, monitoring, knowledge, and agent operations. The opportunity now isn't to invent a product from scratch—it's to help define what great AI-powered support looks like as the category rapidly evolves. You'll work directly with customers, engineers, and company leadership to shape both the near-term product and the long-term vision. The conventions for agent UX are still being written, and many of the most important questions around trust, transparency, control, and human-AI collaboration remain unsolved. You'll help answer them. This is an onsite role based in our San Francisco office, five days a week (Monday–Friday).
What You'll Own
- Design self-serve AI agent experiences that enable support and operations teams—not engineers—to configure, deploy, monitor, and improve AI agents.
- Shaping new product areas from concept to launch. You’ll clarify messy customer problems, explore solution directions, align the team, and ship experiences that customers use in production.
- Defining interaction patterns for AI-backed support. You’ll design durable primitives for building, observing, evaluating, and improving agents.
- Leading customer-centered discovery. You’ll spend time with support teams, understand how they actually operate, and translate that into product decisions the whole team can rally around.
- Prototyping quickly and concretely. You’ll use Figma and AI tools to explore ideas, test flows, and make abstract agent behavior feel tangible.
- Raising the craft bar. You’ll contribute to our design system, improve visual and interaction quality, and help make complex workflows feel clear and approachable.
What Excites Us
- 3+ years designing and shipping production B2B software. You're drawn to complex domains and can distill messy input from many people into clean, useful primitives, trading off simplicity and flexibility well.
- You can turn ambiguity into shipped product. You’re comfortable starting with an unclear problem, finding the signal, framing the tradeoffs, and driving toward a high-quality launch.
- You’re strong at systems and interaction design. You can design reusable patterns, think in primitives, and balance simplicity with flexibility as a product grows.
- Customer-driven. You love talking to users, you keep projects anchored to real needs, and you help others stay anchored too.
- You’re a strong communicator. You communicate clearly in writing and conversation, and can bring customers, engineers, and teammates along with your thinking.
- You've designed products for non-technical operators and know how to make powerful systems approachable without sacrificing flexibility.
Nice to have
- You get into the code. You've used coding agents to build, prototype, or ship product experiences yourself, and you're eager to take advantage of tools that let designers own more of the path from idea to reality.
- AI fluency in practice. You're already using AI tools (Cursor, Claude, and whatever comes next) in your design workflow and have an informed view of what AI can and can't do today.
- Prior experience designing AI, agent, or conversational products. You've worked on products that involve AI-driven workflows, agent experiences, or human-AI interaction, and have developed intuition for designing around trust, transparency, and control.
Our U.S. Benefits
- Generous medical, dental, and vision benefits
- Flexible time off
- Monthly credits for professional development, general wellness, Assembled customers, and commuting
- Paid parental leave
- Catered lunches every day (M–F) and fully stocked SF office
- 401(k) plan enrollment
The estimated base salary range for this role is $130,000 - $180,000 per year. The base pay offered may vary depending on location, job-related knowledge, skills, and experience. Stock options are provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply. We value diverse perspectives and are committed to building an inclusive workplace where everyone feels like they belong and has the opportunity to do their best work. We look forward to hearing from you!
For United States Applicants
Assembled participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.
For United Kingdom Applicants
Assembled is required to verify your right to work in the UK and will conduct a Right to Work check prior to employment in accordance with applicable law.
Job Roles at Assembled
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Get Access To All JobsTips for Finding Assembled Visa Sponsorship Jobs USA
Target engineering and technical roles
Assembled's sponsorship history is concentrated in technical functions. Software engineers and product-adjacent roles are your strongest entry point if you're pursuing a Green Card pathway at a technology and software company of this size.
Understand that Assembled focuses on permanent residency
Assembled's visa activity centers on EB-2 and EB-3 green card categories rather than H-1B. If you're on F-1 OPT and planning long-term, this employer offers a direct path to permanent residency without the H-1B lottery dependency.
Leverage F-1 OPT as your entry point
Assembled accepts F-1 OPT candidates, making it accessible to recent graduates in STEM fields. Use your OPT period to demonstrate value and position yourself for employer-sponsored permanent residency through the EB-2 or EB-3 process.
Research Assembled's customer base to sharpen your pitch
Assembled's clients include high-profile fintech and SaaS companies. Highlighting experience supporting enterprise customer operations or workforce management tools signals direct relevance and strengthens your case during a sponsorship conversation.
Ask about sponsorship eligibility early in the process
At smaller technology companies like Assembled, sponsorship decisions are often role-specific and budget-dependent. Raise immigration support directly in recruiter conversations to confirm eligibility before investing heavily in the application process.
Find verified sponsorship opportunities through Migrate Mate
Confirmed sponsors in the technology and software space can be hard to identify. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and find Assembled openings alongside other EB-2 and EB-3 eligible employers.
Frequently Asked Questions
Does Assembled sponsor H-1B visas?
Assembled does not have a recent track record of H-1B visa sponsorship. Its visa activity has focused on permanent residency through the EB-2 and EB-3 categories. If H-1B sponsorship is a requirement for your situation, this is worth clarifying directly with the Assembled recruiting team before applying.
What visa types does Assembled sponsor?
Assembled sponsors employment-based Green Cards through the EB-2 and EB-3 preference categories, and it accepts F-1 OPT candidates. These pathways are typically available for technical and engineering roles. Assembled does not appear to sponsor H-1B visas based on its recent filing history.
Which roles or departments at Assembled are most likely to receive visa sponsorship?
Sponsorship at Assembled has been associated with technical functions, consistent with its profile as a technology and software company. Software engineering and product-focused roles are most commonly supported. Operations and go-to-market roles may have more limited sponsorship availability, so confirm eligibility with the recruiter for any non-engineering position.
How do I apply for a sponsored role at Assembled?
Start by identifying open roles that align with your technical background, then raise visa sponsorship in your initial recruiter conversation to confirm the position qualifies. If you're on F-1 OPT, highlight your STEM eligibility and your long-term interest in an EB-2 or EB-3 pathway. Migrate Mate lists verified sponsoring employers including Assembled, so you can browse current openings filtered by sponsorship type.
How do I know if Assembled's sponsorship track record is strong enough to rely on?
Assembled is a smaller technology company, so its sponsorship volume reflects the scale of its workforce rather than a large enterprise hiring operation. It has demonstrated consistent commitment to Green Card sponsorship for qualifying roles. For immigration-dependent candidates, this makes Assembled a credible but selective option, best suited to candidates whose technical skills align closely with its core product and engineering teams.