Brookfield Properties Visa Sponsorship Jobs USA
Brookfield Properties is a major commercial real estate developer and operator with a U.S. presence spanning office, retail, and mixed-use assets. The company sponsors select international candidates, primarily for E-3 visa and Green Card pathways, making it a worthwhile target for real estate and construction professionals seeking visa sponsorship.
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Key Tower - 127 Public Square
Business
We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you’re ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Product Financial Support Specialist provides day-to-day end-user and operational support for our various property management technologies. This role troubleshoots product issues with a focus on financial workflows, documents and resolves customer tickets (internal and external), and escalates product defects to Engineering or Product Management. The Product Support Specialist ensures accurate processing of payments, billing, and financial transactions, while helping maintain documentation and onboarding materials related to financial products and processes. They work closely with Product, Engineering, and Operations teams to ensure high availability, compliance, and quality of product experience for residents, property teams, and financial operations.
- Manage Product Support Operations (25%)
Triage, investigate, and resolve product support tickets across multiple channels (ticketing system, email, phone, Teams), providing first-line configuration and onboarding assistance to property teams and residents.
- Diagnose and Escalate Product Issues (25%)
Reproduce issues, collect logs and screenshots, document steps to reproduce, classify severity and impact, and work with Product and Engineering teams to escalate defects, track the bug lifecycle, and validate fixes.
- Coordinate Cross-Functional Issue Resolution (25%)
Lead triage discussions with Product and Engineering to prioritize customer-impacting issues, drive root cause analysis, and ensure timely resolution aligned with roadmap priorities and SLA commitments while communicating updates to customers and internal stakeholders.
- Support Product Quality and Knowledge Enablement (25%)
Participate in release validation and post-release monitoring to identify regressions, maintain support documentation (knowledge base articles, runbooks, FAQs), and assist in creating training materials and internal enablement resources.
Education
This position requires an Undergraduate (Bachelor) Degree.
Experience
- 3-4 Years: Product support, technical support, or operations role (SaaS or enterprise product experience preferred), with exposure to financial workflows, accounting processes, or transaction analysis required.
- 1-2 Years: Strong analytical skills with the ability to interpret financial data, identify patterns, and provide actionable insights preferred.
- 1-2 Years: Proven troubleshooting skills and experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow) and ability to perform efficient diagnostics, including financial transaction or billing issues preferred.
- 1-2 Years: Proven troubleshooting skills and experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow) and ability to perform efficient diagnostics, including financial transaction or billing issues preferred.
Compensation
Commensurate with Experience
$57,900 - 81,165 annually
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
- Full benefits package
- Generous paid time off
- 401(k) with company match
- Growth and advancement opportunities
The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration.
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
Location
Key Tower - 127 Public Square
Business
We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.
If you’re ready to be a part of our team, we encourage you to apply.
Job Description
Position Summary
The Product Financial Support Specialist provides day-to-day end-user and operational support for our various property management technologies. This role troubleshoots product issues with a focus on financial workflows, documents and resolves customer tickets (internal and external), and escalates product defects to Engineering or Product Management. The Product Support Specialist ensures accurate processing of payments, billing, and financial transactions, while helping maintain documentation and onboarding materials related to financial products and processes. They work closely with Product, Engineering, and Operations teams to ensure high availability, compliance, and quality of product experience for residents, property teams, and financial operations.
- Manage Product Support Operations (25%)
Triage, investigate, and resolve product support tickets across multiple channels (ticketing system, email, phone, Teams), providing first-line configuration and onboarding assistance to property teams and residents.
- Diagnose and Escalate Product Issues (25%)
Reproduce issues, collect logs and screenshots, document steps to reproduce, classify severity and impact, and work with Product and Engineering teams to escalate defects, track the bug lifecycle, and validate fixes.
- Coordinate Cross-Functional Issue Resolution (25%)
Lead triage discussions with Product and Engineering to prioritize customer-impacting issues, drive root cause analysis, and ensure timely resolution aligned with roadmap priorities and SLA commitments while communicating updates to customers and internal stakeholders.
- Support Product Quality and Knowledge Enablement (25%)
Participate in release validation and post-release monitoring to identify regressions, maintain support documentation (knowledge base articles, runbooks, FAQs), and assist in creating training materials and internal enablement resources.
Education
This position requires an Undergraduate (Bachelor) Degree.
Experience
- 3-4 Years: Product support, technical support, or operations role (SaaS or enterprise product experience preferred), with exposure to financial workflows, accounting processes, or transaction analysis required.
- 1-2 Years: Strong analytical skills with the ability to interpret financial data, identify patterns, and provide actionable insights preferred.
- 1-2 Years: Proven troubleshooting skills and experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow) and ability to perform efficient diagnostics, including financial transaction or billing issues preferred.
- 1-2 Years: Proven troubleshooting skills and experience with ticketing systems (e.g., Zendesk, Jira, ServiceNow) and ability to perform efficient diagnostics, including financial transaction or billing issues preferred.
Compensation
Commensurate with Experience
$57,900 - 81,165 annually
Great Incentives!
Brookfield Properties cares about the well-being and work-life balance of our valued associates! To show how much we care, we offer awesome incentives that include:
- Full benefits package
- Generous paid time off
- 401(k) with company match
- Growth and advancement opportunities
The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration.
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace
We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.
Job Roles at Brookfield Properties
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Get Access To All JobsTips for Finding Brookfield Properties Visa Sponsorship Jobs USA
Target roles that align with E-3 eligibility
Brookfield Properties has sponsored E-3 visas, which are exclusively available to Australian citizens. If you hold an Australian passport, focus on specialty occupation roles in asset management, finance, or development where your degree directly supports the position.
Understand the Green Card pathway at Brookfield
Brookfield Properties has pursued Green Card sponsorship, typically for long-term hires in technical or senior roles. Demonstrating a clear fit for a permanent position, not just a short-term project need, strengthens your case for employer-sponsored permanent residency.
Focus on corporate and professional functions
Real estate operations like Brookfield's tend to sponsor visas for professional roles in finance, construction management, development, and asset operations rather than entry-level or trade positions. Tailor your application to these higher-skill functions where sponsorship is more likely.
Highlight real estate industry credentials upfront
Brookfield Properties operates at the institutional end of commercial real estate. Certifications, relevant degrees, and experience with large-scale developments or REITs signal the kind of specialized knowledge that justifies the sponsorship investment for a company at this level.
Apply during active hiring cycles, not speculatively
Brookfield's sponsorship activity is selective rather than high-volume, so timing matters. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and apply when Brookfield has active openings suited to your visa type and background.
Be direct about your visa status early in the process
Large real estate firms like Brookfield route hiring through structured HR processes. Disclosing your visa requirement early prevents late-stage delays and signals professionalism, allowing recruiters to loop in the right legal and compliance stakeholders from the start.
Brookfield Properties jobs are hiring across the US. Find yours.
Find Brookfield Properties JobsFrequently Asked Questions
Does Brookfield Properties sponsor H-1B visas?
Based on available sponsorship data, Brookfield Properties has not filed H-1B petitions in recent periods. The company's visa sponsorship activity has focused on E-3 visas for Australian citizens and Green Card pathways for longer-term hires. If H-1B sponsorship is a requirement, it is worth confirming directly with Brookfield's HR team during the recruitment process.
What visa types does Brookfield Properties sponsor?
Brookfield Properties sponsors E-3 visas and has pursued Green Card sponsorship through employment-based categories such as EB-2 and EB-3. The E-3 is available exclusively to Australian citizens in specialty occupations, while Green Card sponsorship typically applies to senior or highly specialized roles the company intends to fill on a permanent basis.
Which roles at Brookfield Properties are most likely to receive visa sponsorship?
Brookfield Properties operates across office, retail, and mixed-use real estate at an institutional scale. Visa sponsorship tends to align with professional and technical functions, including development, construction management, asset management, finance, and corporate operations. Roles requiring specialized credentials or advanced degrees in real estate, engineering, or finance represent the strongest candidates for sponsorship consideration.
How do I find open roles at Brookfield Properties that offer visa sponsorship?
Migrate Mate lets you filter job listings by verified sponsorship history, so you can browse open positions at Brookfield Properties and see which visa types the company has sponsored. This removes the guesswork of cold-applying to employers who may not support your visa category, saving time during a high-stakes job search.
How do I approach the application process at Brookfield Properties as a visa-sponsored candidate?
Brookfield Properties runs a structured hiring process typical of large institutional real estate firms. Disclose your visa status early, clearly align your experience with a specialty occupation in real estate or construction, and be prepared to demonstrate why your role cannot easily be filled domestically. For E-3 candidates, having a willing employer is the critical first step, as Brookfield would need to file a Labor Condition Application before your consular appointment.
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