City of Detroit Visa Sponsorship USA
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Salary
$95,585.00 - $125,365.00 Annually
Location
Michigan, MI
Job Type
Certified-Regular Civil Service
Job Number
2025313119904OCFOjs
Department
Human Resources Dept
Division
Employee Services Adminis
Opening Date
03/20/2026
Closing Date
4/5/2026 11:59 PM Eastern
Bargaining Unit
9000-Non Union Salary Regular Service General
Description
HUMAN RESOURCES DEPARTMENT
EMPLOYEE SERVICES DIVISION
EMPLOYMENT SERVICES MANAGER 1
This position manages the day-to-day operations and functions of the Office of Employee Service. Services are provided to several departments that include, but are not limited to managing, monitoring, analyzing data, and providing support to the Human Resource staff and internal and external customers. Responsibilities include customer service, and the daily administration and application of the laws and regulations as they apply to Family Medical Leave Act (FMLA), Fair Labor Standards Act (FLSA), Americans with Disabilities (ADA) and other federal, state and city mandated programs. The manager provides directions to the professional staff within the function and addresses training, and coaching of the Employee Services Consultants in the areas of onboarding, employee relations, leave administration, talent retention, and employee engagement.
The Employee Services Manager provides strategic leadership and direction for the Employee Services function, ensuring consistent, equitable, and compliant support across all departments. The role also drives accountability, data-informed decision-making, and proactive workforce planning to enhance service delivery to departments.
For Placement in Employee Engagement
Lead and advance employee engagement strategies across the City of Detroit by partnering with key stakeholders to foster a culture of engagement, collaboration, and innovation. This role engages, influences, and collaborates across departments to share insights, implement best practices, and drive continuous improvement. Responsibilities include operationalizing engagement measurement tools, programs, and strategic initiatives to strengthen organizational effectiveness and employee experience.
Examples of Duties
- Administer and enhance HR systems, processes, and procedures to streamline operations and improve employee experience.
- Implement new techniques, procedures, processes, and workable solutions to accomplish organizational strategies.
- Manage and review the development and implementation of regulations, policies and procedures.
- Direct, coach, and evaluate Employee Service Consultants and Employee Services staff; oversee scheduling, training, performance management, and daily work activities.
- Lead and optimize the Employee Services function by managing methods, procedures, workflows, priorities, and overall operational effectiveness.
- Prepare metrics, analytical and statistical reports to measure performance.
- Provide directions and updates regarding daily office administration and issue resolution.
- Provide technical, informational and professional support to City departments.
- Review and resolve discipline issues as they arise.
- Review practices and procedures, to improve performance of core functions to adequately support departments and administration.
For Placement in Employee Engagement
- Support the employee engagement survey process, including survey item design, survey administration, report and/or dashboard design and data analytics.
- Track and measure progress against employee engagement initiatives and collaborate with Employee Services Consultant to make recommendations and ensure sustainability.
- Supervises the Engagement Team, providing leadership, guidance, and support to drive employee engagement initiatives.
- Integrate employee engagement data with other initiatives (both within HR and the city of Detroit overall) provide analytics and insights.
- Oversee and execute annual employee engagement programming, including Public Service Recognition Week and other citywide initiatives, to drive engagement, strengthen culture, and support Employee Resource Groups (ERGs).
- Consult on other measurement initiatives, such as survey design, program evaluation or focus groups.
- May perform additional duties as assigned.
Minimum Qualifications
Qualifications (required)
- Bachelor’s degree in Human Resource Management, Business Administration, or other related field of study.
- Master's degree preferred. Must be able to perform the essential functions of the position.
- Must have a minimum of five (5) years of work-related experience, with a minimum of three (3) years of direct management/supervisory experience.
Equivalency
Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.
License / Certificates
Designations from the Society of Human Resources Management, or HR Certification Institute
- SHRM-CP / SCP Certification preferred.
- SPHR / PHR preferred.
Supplemental Information
Evaluation Plan
- Interview: 70%
- Evaluation of Training, Experience & Personal Qualifications: 30%
- Total of Interview and Evaluation T.E.P: 100%
Additional points may be awarded for:
- Veteran Points: 0 – 15 points
- Detroit Residency Credit: 15 points
Knowledge, Skills and Abilities
Knowledge of:
- An in-depth understanding and ability to apply the necessary policies and procedures to administer effective employee relations treatment of an extensive population within the City of Detroit.
- Extensive knowledge of employee services, policies and procedures is required.
- Knowledge of laws, rules, regulations, case law, principles and practices related to employee administration, including FMLA, and other mandated programs and regulations and other policy applications as is necessary.
- Thorough knowledge of management and supervisory principles.
Skill in:
- Analyzing policies, data and information to make effective and economical decisions.
- Current business principles, policies and practices.
- Customer Service and service orientation.
- Decision making.
- Effective and accurate communication, both oral and written.
- Effective problem solving.
- Organizational awareness.
- Policy administration.
- Project management.
- Quality management and process improvement principles.
- Teamwork and team development.
Ability to:
- Ability to conduct and perform successful administration and development of staff employees.
- Acquire additional training and knowledge of contemporary principles and best practices of function managed.
- Bring focus and perspective to group and team projects.
- Build and maintain relationships with entire network.
- Conduct and perform successful administration and development of staff employees.
- Determine City of Detroit business requirements by conferring with departmental functional experts.
- Develop an environment of continuous improvement and innovation.
- Display professionalism and credibility.
- Identify change management issues; evaluate and implement changes in procedures and activities.
- Identify compliance issues.
- Identify problems and conceptualize solutions, prioritize tasks and meet deadlines.
- Implement improvements to operating procedures.
- Implement strategic management plans.
- Interpret and analyze statistical data.
- Lead and cultivate a climate of integrity and ethics.
- Maintain records, prepare reports and compose correspondence related to work.
- Make effective and timely decisions when lines of authority are unclear.
- Manage effectively as a team leader.
- Manage multiple priorities.
- Plan, direct, and coordinate program and administrative activities of a complex, interrelated, and interdependent nature.
- Proficiently utilize standard office and pertinent specialized software.
- Provide prompt and effective customer service.
- Respond to workplace dynamics in a timely, visionary and proactive manner.
Distinguishing Characteristics
Physical Demands
- The work is characterized as sedentary.
- Employee Services employees sit comfortably to do their work, interspersed by brief periods of walking, standing, bending, and extended periods requiring the use of computer terminals and technology to accomplish work objectives.
Work Environment
- Work is performed in a comfortable office environment which is appropriately lighted, heated, and cooled.
- The work environment contains no significant hazards.
- Some work may require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the work site.
Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position.
The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position. The City of Detroit is an Equal Opportunity Employer. No applicant for employment shall be discriminated against on the basis of race, color, national origin, sex, religion, age, disability, or other criteria prohibited by City, State, or Federal law.
EMPLOYMENT BENEFITS
The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:
HEALTH
- Medical - Eligible for hospital, surgical, and prescription drug benefits.
- Dental
- Vision
INSURANCE
- Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
- Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.
PAID TIME OFF
- Sick Leave
- Vacation
- Holidays
OTHER LEAVE BENEFITS
The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave.
RETIREMENT BENEFITS
City Employees Retirement System
As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:
- Completion of thirty (30) years of service;
- At age sixty (60) if you have at least ten (10) years of service, or
- At age sixty-five (65) with eight (8) years of service.
- In the event of disability, other eligibility rules apply;
- An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;
- Employees are vested after ten (10) years of service, regardless of age.
ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.
Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.

Salary
$95,585.00 - $125,365.00 Annually
Location
Michigan, MI
Job Type
Certified-Regular Civil Service
Job Number
2025313119904OCFOjs
Department
Human Resources Dept
Division
Employee Services Adminis
Opening Date
03/20/2026
Closing Date
4/5/2026 11:59 PM Eastern
Bargaining Unit
9000-Non Union Salary Regular Service General
Description
HUMAN RESOURCES DEPARTMENT
EMPLOYEE SERVICES DIVISION
EMPLOYMENT SERVICES MANAGER 1
This position manages the day-to-day operations and functions of the Office of Employee Service. Services are provided to several departments that include, but are not limited to managing, monitoring, analyzing data, and providing support to the Human Resource staff and internal and external customers. Responsibilities include customer service, and the daily administration and application of the laws and regulations as they apply to Family Medical Leave Act (FMLA), Fair Labor Standards Act (FLSA), Americans with Disabilities (ADA) and other federal, state and city mandated programs. The manager provides directions to the professional staff within the function and addresses training, and coaching of the Employee Services Consultants in the areas of onboarding, employee relations, leave administration, talent retention, and employee engagement.
The Employee Services Manager provides strategic leadership and direction for the Employee Services function, ensuring consistent, equitable, and compliant support across all departments. The role also drives accountability, data-informed decision-making, and proactive workforce planning to enhance service delivery to departments.
For Placement in Employee Engagement
Lead and advance employee engagement strategies across the City of Detroit by partnering with key stakeholders to foster a culture of engagement, collaboration, and innovation. This role engages, influences, and collaborates across departments to share insights, implement best practices, and drive continuous improvement. Responsibilities include operationalizing engagement measurement tools, programs, and strategic initiatives to strengthen organizational effectiveness and employee experience.
Examples of Duties
- Administer and enhance HR systems, processes, and procedures to streamline operations and improve employee experience.
- Implement new techniques, procedures, processes, and workable solutions to accomplish organizational strategies.
- Manage and review the development and implementation of regulations, policies and procedures.
- Direct, coach, and evaluate Employee Service Consultants and Employee Services staff; oversee scheduling, training, performance management, and daily work activities.
- Lead and optimize the Employee Services function by managing methods, procedures, workflows, priorities, and overall operational effectiveness.
- Prepare metrics, analytical and statistical reports to measure performance.
- Provide directions and updates regarding daily office administration and issue resolution.
- Provide technical, informational and professional support to City departments.
- Review and resolve discipline issues as they arise.
- Review practices and procedures, to improve performance of core functions to adequately support departments and administration.
For Placement in Employee Engagement
- Support the employee engagement survey process, including survey item design, survey administration, report and/or dashboard design and data analytics.
- Track and measure progress against employee engagement initiatives and collaborate with Employee Services Consultant to make recommendations and ensure sustainability.
- Supervises the Engagement Team, providing leadership, guidance, and support to drive employee engagement initiatives.
- Integrate employee engagement data with other initiatives (both within HR and the city of Detroit overall) provide analytics and insights.
- Oversee and execute annual employee engagement programming, including Public Service Recognition Week and other citywide initiatives, to drive engagement, strengthen culture, and support Employee Resource Groups (ERGs).
- Consult on other measurement initiatives, such as survey design, program evaluation or focus groups.
- May perform additional duties as assigned.
Minimum Qualifications
Qualifications (required)
- Bachelor’s degree in Human Resource Management, Business Administration, or other related field of study.
- Master's degree preferred. Must be able to perform the essential functions of the position.
- Must have a minimum of five (5) years of work-related experience, with a minimum of three (3) years of direct management/supervisory experience.
Equivalency
Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.
License / Certificates
Designations from the Society of Human Resources Management, or HR Certification Institute
- SHRM-CP / SCP Certification preferred.
- SPHR / PHR preferred.
Supplemental Information
Evaluation Plan
- Interview: 70%
- Evaluation of Training, Experience & Personal Qualifications: 30%
- Total of Interview and Evaluation T.E.P: 100%
Additional points may be awarded for:
- Veteran Points: 0 – 15 points
- Detroit Residency Credit: 15 points
Knowledge, Skills and Abilities
Knowledge of:
- An in-depth understanding and ability to apply the necessary policies and procedures to administer effective employee relations treatment of an extensive population within the City of Detroit.
- Extensive knowledge of employee services, policies and procedures is required.
- Knowledge of laws, rules, regulations, case law, principles and practices related to employee administration, including FMLA, and other mandated programs and regulations and other policy applications as is necessary.
- Thorough knowledge of management and supervisory principles.
Skill in:
- Analyzing policies, data and information to make effective and economical decisions.
- Current business principles, policies and practices.
- Customer Service and service orientation.
- Decision making.
- Effective and accurate communication, both oral and written.
- Effective problem solving.
- Organizational awareness.
- Policy administration.
- Project management.
- Quality management and process improvement principles.
- Teamwork and team development.
Ability to:
- Ability to conduct and perform successful administration and development of staff employees.
- Acquire additional training and knowledge of contemporary principles and best practices of function managed.
- Bring focus and perspective to group and team projects.
- Build and maintain relationships with entire network.
- Conduct and perform successful administration and development of staff employees.
- Determine City of Detroit business requirements by conferring with departmental functional experts.
- Develop an environment of continuous improvement and innovation.
- Display professionalism and credibility.
- Identify change management issues; evaluate and implement changes in procedures and activities.
- Identify compliance issues.
- Identify problems and conceptualize solutions, prioritize tasks and meet deadlines.
- Implement improvements to operating procedures.
- Implement strategic management plans.
- Interpret and analyze statistical data.
- Lead and cultivate a climate of integrity and ethics.
- Maintain records, prepare reports and compose correspondence related to work.
- Make effective and timely decisions when lines of authority are unclear.
- Manage effectively as a team leader.
- Manage multiple priorities.
- Plan, direct, and coordinate program and administrative activities of a complex, interrelated, and interdependent nature.
- Proficiently utilize standard office and pertinent specialized software.
- Provide prompt and effective customer service.
- Respond to workplace dynamics in a timely, visionary and proactive manner.
Distinguishing Characteristics
Physical Demands
- The work is characterized as sedentary.
- Employee Services employees sit comfortably to do their work, interspersed by brief periods of walking, standing, bending, and extended periods requiring the use of computer terminals and technology to accomplish work objectives.
Work Environment
- Work is performed in a comfortable office environment which is appropriately lighted, heated, and cooled.
- The work environment contains no significant hazards.
- Some work may require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the work site.
Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position.
The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position. The City of Detroit is an Equal Opportunity Employer. No applicant for employment shall be discriminated against on the basis of race, color, national origin, sex, religion, age, disability, or other criteria prohibited by City, State, or Federal law.
EMPLOYMENT BENEFITS
The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:
HEALTH
- Medical - Eligible for hospital, surgical, and prescription drug benefits.
- Dental
- Vision
INSURANCE
- Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.
- Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.
PAID TIME OFF
- Sick Leave
- Vacation
- Holidays
OTHER LEAVE BENEFITS
The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave.
RETIREMENT BENEFITS
City Employees Retirement System
As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:
- Completion of thirty (30) years of service;
- At age sixty (60) if you have at least ten (10) years of service, or
- At age sixty-five (65) with eight (8) years of service.
- In the event of disability, other eligibility rules apply;
- An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;
- Employees are vested after ten (10) years of service, regardless of age.
ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.
Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.
Job Roles at City of Detroit Companies
How to Get Visa Sponsorship in City of Detroit Visa Sponsorship USA
Target technical and specialized government roles
The City of Detroit's sponsored positions tend to concentrate in technical, engineering, and specialized administrative functions. Focus your search on roles where niche expertise is harder to fill locally, these are the positions most likely to come with sponsorship support.
Understand the public sector hiring timeline
Government hiring moves slower than the private sector. City of Detroit roles often involve civil service processes, background checks, and council approvals. Start your application early and factor in a longer timeline before an offer, and visa filing, can happen.
Highlight public service alignment in your application
Government employers value mission alignment. Framing your experience around community impact, public infrastructure, or civic service, rather than private-sector achievement alone, can meaningfully strengthen your candidacy for City of Detroit roles that require sponsorship approval.
Confirm sponsorship before applying
Not every City of Detroit job posting will explicitly advertise visa sponsorship. Before investing time in an application, verify the role's sponsorship eligibility directly. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and avoid wasted applications.
Canadian and Mexican professionals should explore TN eligibility
The City of Detroit sponsors TN visas, which is worth noting for Canadian and Mexican professionals in qualifying occupations. TN processing is faster and simpler than H-1B, making it a practical entry point for eligible candidates targeting public sector roles in Detroit.
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Get Access To All JobsFrequently Asked Questions
Does City of Detroit sponsor H-1B visas?
Yes, the City of Detroit does sponsor H-1B visas, though its overall H-1B activity is limited compared to its Green Card sponsorship. H-1B sponsorship tends to be reserved for specialized roles where the city cannot find a qualified local candidate. If H-1B sponsorship is a requirement for you, confirm it directly with the hiring department before applying.
What visa types does City of Detroit sponsor?
The City of Detroit sponsors H-1B temporary work visas, EB-2 and EB-3 employment-based Green Cards, F-1 OPT for recent graduates, and TN visas for Canadian and Mexican professionals. Green Card sponsorship represents the majority of the city's immigration activity, making it a stronger option for candidates seeking a permanent residence pathway.
Which departments or roles at City of Detroit are most likely to offer visa sponsorship?
Sponsored roles at the City of Detroit tend to fall in technically specialized areas, engineering, public works, information technology, and professional services where domain expertise is difficult to source locally. Administrative and general operational roles are less commonly sponsored. Reviewing past job postings for language about sponsorship eligibility can help you identify which departments actively hire internationally.
How do I find visa-sponsored jobs at City of Detroit?
Migrate Mate is the most efficient way to find City of Detroit roles that come with verified visa sponsorship history. Rather than manually reviewing job postings and guessing whether sponsorship is available, Migrate Mate lets you filter by employer and visa type so you can focus only on opportunities that match your immigration situation.
How do I approach the City of Detroit application process as an international candidate?
Public sector applications at the City of Detroit typically involve a structured process, job posting, civil service requirements, interviews, and background screening, that can take several months from application to offer. Start well before your visa deadline, confirm sponsorship availability with HR early in the process, and be prepared to clearly document your qualifications against any listed civil service requirements.
See which City of Detroit employers are hiring and sponsoring visas right now.
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