DigiCert Visa Sponsorship USA
DigiCert is a global leader in digital trust and cybersecurity, known for its TLS/SSL certificate infrastructure that secures much of the internet. The company sponsors H-1B visas along with F-1 OPT and CPT, making it a viable target for international professionals in security, software, and infrastructure roles.
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Get Access To All JobsWho we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future.
Job summary
We are seeking a Senior Customer Advocacy Manager to build and scale a world-class customer advocacy engine that accelerates pipeline, increases win rates, and strengthens DigiCert's position as the leader in digital trust.
In this highly cross-functional, hands-on role, you will own and evolve our global customer advocacy and reference strategy, ensuring balanced coverage across regions, industries, personas, and product lines. You will define the strategy and operating model while personally executing the majority of day-to-day program management, including reference fulfillment, advocate recruitment, reporting, and customer storytelling.
You will also lead the development of customer proof assets—including case studies and advocacy communications—from intake through writing, stakeholder alignment, approval, and publication. Working closely with Sales, Customer Success, Product Marketing, Corporate Marketing, and Field Marketing, you will ensure customer stories are strategically developed and effectively leveraged across the buyer journey.
What you will do
- Own and Operate the Global Reference Program – Build, manage, and continuously optimize a centralized global customer reference program aligned to sales needs by industry, product, persona, and region. Personally oversee intake, matching, fulfillment, and tracking of reference requests while improving scalability over time.
- Define and Execute Advocacy Strategy – Establish the program vision, tiering model, recruitment approach, and engagement framework — and directly execute key components including advocate outreach, onboarding, and lifecycle management.
- Develop Customer Proof Assets – Own the end-to-end creation of customer case studies, testimonials, and related advocacy content. Lead interviews, draft content, manage internal and customer stakeholder reviews, secure approvals, and coordinate publication and amplification in partnership with marketing teams.
- Drive Revenue Impact – Partner with RevOps and Sales leadership to measure and report on advocacy influence across pipeline, win rate, sales cycle velocity, and expansion opportunities. Build and maintain dashboards and executive-ready reporting that clearly demonstrate ROI.
- Recruit and Develop Customer Advocates – Collaborate with Customer Success to identify promoters and high-value champions across regions, and actively lead outreach, recruitment, and ongoing relationship management to grow and sustain a healthy, reference-ready advocate pool.
- Operationalize Customer Feedback – Ensure customer insights inform product and solution positioning and messaging, content assets, and campaigns.
- Enable Sales and Cross-Functional Teams – Create clear processes, documentation, and training that empower Sales to request and leverage references effectively. Act as a trusted partner to Sales Enablement, Product Marketing, and Customer Success globally.
- Manage Advocate Engagement – Execute customer engagement initiatives such as executive roundtables, advisory board coordination support and advocate recognition programs to maintain strong customer relationships worldwide.
- Optimize Systems and Reporting – Maintain accurate data and reporting within Salesforce. Track advocate readiness, reference fatigue, fulfillment time, and coverage gaps to continuously improve global program performance.
- Close Coverage Gaps – Conduct quarterly analysis to identify regional, industry, persona, and product gaps within the reference pool and proactively recruit advocates to meet evolving business needs.
What you will have
- 7+ years of experience in B2B marketing, customer marketing, advocacy, or related roles within an enterprise software or cybersecurity environment
- Experience and proficiency in managing executive-level relationships (VP/C-level) with customer and internal stakeholders
- Experience supporting complex, global enterprise sales cycles
- Demonstrated experience building and personally operating a customer reference or advocacy program
- Strong writing and storytelling skills, with experience developing customer case studies and executive-level narratives
- Experience managing cross-functional and customer approval processes
- Strong Salesforce fluency, including hands-on reporting, dashboards, and workflow management
- Proven ability to balance strategic thinking with detailed program execution
- Ability to influence senior stakeholders across Sales, Customer Success, and Marketing
- Strong analytical mindset with experience measuring pipeline and revenue impact
- Self-motivated drive to build process from the ground up and execute with limited support
Nice to have
- Proficiency with AI tools for content creation
- Experience with customer advocacy platforms such as Upland RO, Influitive, ReferenceEdge, or SlapFive
- Experience partnering closely with RevOps or Sales Operations
- Exposure to Customer Advisory Board or executive engagement programs
- Background in cybersecurity, enterprise SaaS, or digital trust
Benefits
- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support
DigiCert offers a competitive benefits package for all of our full-time employees.
DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.
Who we are
DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future.
Job summary
We are seeking a Senior Customer Advocacy Manager to build and scale a world-class customer advocacy engine that accelerates pipeline, increases win rates, and strengthens DigiCert's position as the leader in digital trust.
In this highly cross-functional, hands-on role, you will own and evolve our global customer advocacy and reference strategy, ensuring balanced coverage across regions, industries, personas, and product lines. You will define the strategy and operating model while personally executing the majority of day-to-day program management, including reference fulfillment, advocate recruitment, reporting, and customer storytelling.
You will also lead the development of customer proof assets—including case studies and advocacy communications—from intake through writing, stakeholder alignment, approval, and publication. Working closely with Sales, Customer Success, Product Marketing, Corporate Marketing, and Field Marketing, you will ensure customer stories are strategically developed and effectively leveraged across the buyer journey.
What you will do
- Own and Operate the Global Reference Program – Build, manage, and continuously optimize a centralized global customer reference program aligned to sales needs by industry, product, persona, and region. Personally oversee intake, matching, fulfillment, and tracking of reference requests while improving scalability over time.
- Define and Execute Advocacy Strategy – Establish the program vision, tiering model, recruitment approach, and engagement framework — and directly execute key components including advocate outreach, onboarding, and lifecycle management.
- Develop Customer Proof Assets – Own the end-to-end creation of customer case studies, testimonials, and related advocacy content. Lead interviews, draft content, manage internal and customer stakeholder reviews, secure approvals, and coordinate publication and amplification in partnership with marketing teams.
- Drive Revenue Impact – Partner with RevOps and Sales leadership to measure and report on advocacy influence across pipeline, win rate, sales cycle velocity, and expansion opportunities. Build and maintain dashboards and executive-ready reporting that clearly demonstrate ROI.
- Recruit and Develop Customer Advocates – Collaborate with Customer Success to identify promoters and high-value champions across regions, and actively lead outreach, recruitment, and ongoing relationship management to grow and sustain a healthy, reference-ready advocate pool.
- Operationalize Customer Feedback – Ensure customer insights inform product and solution positioning and messaging, content assets, and campaigns.
- Enable Sales and Cross-Functional Teams – Create clear processes, documentation, and training that empower Sales to request and leverage references effectively. Act as a trusted partner to Sales Enablement, Product Marketing, and Customer Success globally.
- Manage Advocate Engagement – Execute customer engagement initiatives such as executive roundtables, advisory board coordination support and advocate recognition programs to maintain strong customer relationships worldwide.
- Optimize Systems and Reporting – Maintain accurate data and reporting within Salesforce. Track advocate readiness, reference fatigue, fulfillment time, and coverage gaps to continuously improve global program performance.
- Close Coverage Gaps – Conduct quarterly analysis to identify regional, industry, persona, and product gaps within the reference pool and proactively recruit advocates to meet evolving business needs.
What you will have
- 7+ years of experience in B2B marketing, customer marketing, advocacy, or related roles within an enterprise software or cybersecurity environment
- Experience and proficiency in managing executive-level relationships (VP/C-level) with customer and internal stakeholders
- Experience supporting complex, global enterprise sales cycles
- Demonstrated experience building and personally operating a customer reference or advocacy program
- Strong writing and storytelling skills, with experience developing customer case studies and executive-level narratives
- Experience managing cross-functional and customer approval processes
- Strong Salesforce fluency, including hands-on reporting, dashboards, and workflow management
- Proven ability to balance strategic thinking with detailed program execution
- Ability to influence senior stakeholders across Sales, Customer Success, and Marketing
- Strong analytical mindset with experience measuring pipeline and revenue impact
- Self-motivated drive to build process from the ground up and execute with limited support
Nice to have
- Proficiency with AI tools for content creation
- Experience with customer advocacy platforms such as Upland RO, Influitive, ReferenceEdge, or SlapFive
- Experience partnering closely with RevOps or Sales Operations
- Exposure to Customer Advisory Board or executive engagement programs
- Background in cybersecurity, enterprise SaaS, or digital trust
Benefits
- Generous time off policies
- Top shelf benefits
- Education, wellness and lifestyle support
DigiCert offers a competitive benefits package for all of our full-time employees.
DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.
Job Roles at DigiCert Companies
How to Get Visa Sponsorship in DigiCert Visa Sponsorship USA
Target roles at the intersection of security and engineering
DigiCert's core business is digital certificates and PKI infrastructure, so software engineers, security architects, and cryptography specialists are the profiles most likely to attract sponsorship consideration. Align your resume to these technical domains before applying.
Lead with your F-1 OPT or CPT status early
DigiCert sponsors both F-1 OPT and CPT, which means early-career candidates still in school or on post-graduation work authorization have a realistic path in. Flag your current status clearly in your application so recruiters don't screen you out unnecessarily.
Understand where TN fits for Canadian and Mexican applicants
DigiCert's TN sponsorship opens a faster, lottery-free pathway for Canadian and Mexican nationals in qualifying technical roles. If you hold citizenship in either country, prioritize TN-eligible job titles like software engineer or systems analyst in your outreach.
Research DigiCert's product lines before your interview
DigiCert operates across certificate lifecycle management, IoT security, and enterprise PKI. Demonstrating fluency in these areas signals genuine interest in the company's mission, not just a visa outcome, which matters to hiring managers evaluating international candidates.
Use verified sponsorship data to prioritize your job search
Not every job posting at a tech company reflects actual sponsorship intent. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, helping you spend your time on employers like DigiCert that have a confirmed track record.
Apply early in DigiCert's hiring cycle ahead of H-1B season
H-1B cap-subject petitions must be filed by April each year. If you're targeting DigiCert for an H-1B, aim to secure an offer by late fall or early winter so the company has time to prepare and file before the registration window opens.
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Get Access To All JobsFrequently Asked Questions
Does DigiCert sponsor H-1B visas?
Yes, DigiCert sponsors H-1B visas. The company has an established pattern of supporting international employees in technical roles through the H-1B program. If you're targeting DigiCert for H-1B sponsorship, focus on roles in software engineering, cybersecurity, and infrastructure where the company's hiring activity is most concentrated.
Which visa types does DigiCert sponsor?
DigiCert sponsors H-1B visas and supports F-1 students through both OPT and CPT programs. The company also sponsors TN visas, which are available to Canadian and Mexican nationals in qualifying professional roles. This range of supported visa types makes DigiCert accessible to international candidates at multiple career stages, from students to experienced professionals.
Which roles or departments at DigiCert are most likely to receive visa sponsorship?
Sponsorship at DigiCert tends to follow the company's core technical needs. Software engineering, security research, product development, and infrastructure roles in a cybersecurity-focused company like DigiCert are where international hiring is most common. Candidates with backgrounds in PKI, cryptography, cloud security, or certificate lifecycle management are well-positioned to be considered for sponsorship.
How do I time my application to DigiCert around the H-1B process?
H-1B registrations open in March each year, with petitions filed shortly after for an October 1 start date. To be realistic, you'll want an offer from DigiCert by late winter at the latest. Starting your application process in the fall gives both you and the company's HR team enough runway to complete the paperwork and file on time.
How do I find DigiCert's open roles that are open to visa sponsorship?
The most reliable approach is to use a platform that tracks verified sponsorship history rather than relying on job postings alone. Migrate Mate lets you browse open roles at confirmed sponsors like DigiCert and filter by visa type, so you can identify positions where international candidates have a real chance, not just ones that say 'sponsorship considered' without any track record behind it.
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