Operations Specialist Jobs at DoorDash with Visa Sponsorship
Operations Specialist roles at DoorDash sit at the intersection of logistics, data, and cross-functional execution, supporting the infrastructure that keeps a nationwide delivery platform running. DoorDash has a consistent track record of sponsoring international talent for operations functions across multiple visa categories.
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Get Access To All JobsAbout the Team
DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!
About the Role
As an Operations Specialist in Autonomy Tech Support at DoorDash Labs, you will ensure the successful daily operations of the robot fleet and guide communication between Operations and Engineering teams to track and resolve field operations issues. You will report into the Operations Manager, Autonomy Tech Support and you will be 100% in-office and will require early and late shifts and shifts including weekends.
You're excited about this opportunity because you will…
- Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing
- Perform initial debugging and troubleshooting to capture important details to identify issue and implement resolution and mitigation steps
- Document new symptoms or failure modes that emerge in the field and work with engineering to determine appropriate mitigation steps
- Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution
- Create resolution steps documentation and maintain knowledge base
We're excited about you because…
- Comfortable with Linux command line, GitHub, Jira, and Service software
- Experience debugging and troubleshooting complex technical problems
- Prior experience with autonomous vehicles and/or robotics
- Willing to work flexible hours including weekends
- You are genuinely curious about how things work (or why they don't)
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
About the Team
DoorDash Labs is a team within DoorDash building autonomous delivery robots and other autonomy solutions from the ground up for DoorDash's core delivery platform. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!
About the Role
As an Operations Specialist in Autonomy Tech Support at DoorDash Labs, you will ensure the successful daily operations of the robot fleet and guide communication between Operations and Engineering teams to track and resolve field operations issues. You will report into the Operations Manager, Autonomy Tech Support and you will be 100% in-office and will require early and late shifts and shifts including weekends.
You're excited about this opportunity because you will…
- Be a primary contact for escalated software and hardware issues encountered during autonomy operations and testing
- Perform initial debugging and troubleshooting to capture important details to identify issue and implement resolution and mitigation steps
- Document new symptoms or failure modes that emerge in the field and work with engineering to determine appropriate mitigation steps
- Use trend analysis to report and triage anomalies, bugs and faults with necessary information to facilitate accurate Engineering investigation and resolution
- Create resolution steps documentation and maintain knowledge base
We're excited about you because…
- Comfortable with Linux command line, GitHub, Jira, and Service software
- Experience debugging and troubleshooting complex technical problems
- Prior experience with autonomous vehicles and/or robotics
- Willing to work flexible hours including weekends
- You are genuinely curious about how things work (or why they don't)
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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Get Access To All JobsTips for Finding Operations Specialist Jobs at DoorDash Jobs
Frame Your Resume Around Operational Metrics
DoorDash ops roles are heavily data-driven. Quantify process improvements, cost savings, and throughput gains from past roles. Hiring managers in tech-sector operations prioritize candidates who can show measurable impact, not just task ownership.
Target Roles Tied to Core Delivery Infrastructure
DoorDash regularly hires Operations Specialists for merchant, dasher, and logistics verticals. Roles embedded in these core revenue functions are more likely to move through headcount approval quickly, which directly affects how fast sponsorship paperwork can begin.
Browse Open Positions Through Migrate Mate
Use Migrate Mate to filter Operations Specialist openings at DoorDash by visa type. This saves time by surfacing only roles where DoorDash has confirmed sponsorship history for your specific visa category, so you can apply with confidence.
Clarify Sponsorship Scope During Recruiter Screens
In early recruiter conversations, ask whether the role supports both initial visa filing and future PERM-based Green Card sponsorship. Some DoorDash operations roles qualify for employer-sponsored permanent residence, and confirming this upfront saves you from surprises post-offer.
Align Your Start Date With H-1B Cap Timelines
If you need cap-subject H-1B sponsorship, USCIS registration opens in March with an October 1 start date if selected. Confirm with your DoorDash recruiter early whether the role timeline accommodates this, or whether OPT or a cap-exempt filing can bridge the gap.
Prepare a Specialty Occupation Justification for Your Degree
H-1B and E-3 petitions for operations roles require demonstrating specialty occupation status. Prepare documentation showing your degree field directly applies to the analytical and systems-based scope of the DoorDash role, not just general business administration.
Operations Specialist at DoorDash jobs are hiring across the US. Find yours.
Find Operations Specialist at DoorDash JobsFrequently Asked Questions
Does DoorDash sponsor H-1B visas for Operations Specialists?
Yes, DoorDash sponsors H-1B visas for Operations Specialist roles. The position typically qualifies as a specialty occupation given its analytical and systems-intensive requirements. If you're subject to the H-1B cap, timing your application around USCIS's March registration window is essential. DoorDash also has a history of supporting H-1B transfers for candidates already holding valid H-1B status with another employer.
How do I apply for Operations Specialist jobs at DoorDash?
Applications go through DoorDash's careers portal. Tailor your materials to highlight cross-functional project experience, data analysis, and process optimization work. Migrate Mate is a good starting point if you want to browse Operations Specialist openings at DoorDash filtered by visa sponsorship type before applying directly through the company's official site.
Which visa types does DoorDash commonly sponsor for Operations Specialists?
DoorDash sponsors a range of visa types for this function, including H-1B, H-1B1 for Chilean and Singaporean nationals, E-3 for Australian citizens, TN for Canadian and Mexican professionals, F-1 OPT and CPT for current students, and J-1. Employer-sponsored Green Card pathways through EB-2 or EB-3 PERM are also available for longer-term employees in qualifying roles.
What qualifications does DoorDash expect for Operations Specialist roles?
DoorDash typically looks for candidates with a bachelor's degree in business, engineering, economics, or a related analytical field. Practical experience in operations, supply chain, or process improvement is valued, particularly in fast-paced, technology-driven environments. Proficiency with data tools like SQL or Excel, and familiarity with cross-functional stakeholder management, are commonly expected at the specialist level.
How long does the visa sponsorship process take after a DoorDash offer?
Timeline depends on visa type. F-1 OPT and TN sponsorship can move within weeks of an offer. H-1B transfers for existing holders can be filed quickly, with work authorization starting upon USCIS receipt. New cap-subject H-1B petitions require waiting for the next October 1 start date. PERM-based Green Card filings involve DOL processing and typically take one to three years from initial filing.
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