Operations Specialist Jobs at DoorDash with Visa Sponsorship

ABOUT THE ROLE

As a UAS Operations Specialist, you'll be part of our flight operations team supporting commercial drone delivery and advanced UAS operations. You will take on responsibilities as Remote Pilot in Command (RPIC), ground operations support, and field maintenance, while ensuring all activities align with FAA regulations and aviation best practices.

This role blends hands-on flight operations, aircraft servicing, troubleshooting, and documentation, keeping you close to real-world missions and operational decision-making. You'll work in dynamic environments—flying missions, preparing aircraft, resolving technical issues, and contributing to procedures that enable safe, scalable, and repeatable delivery operations.

You'll be joining a team that's helping shape the future of autonomous delivery through disciplined operations, regulatory rigor, and continuous improvement.

• Serve as an RPIC & Maintenance repairman to ensure safe, compliant flight operations under the direction of the Flight Operations Lead, Assistant Chief Pilot, and Chief Pilot.
• Support daily operational readiness through pre- and post-flight inspections, battery management, equipment preparation, and aircraft configuration & airworthiness.
• Perform field-level servicing, troubleshooting, and diagnostics on aircraft, ground systems, communications links, and support equipment.
• Provide ground and vehicle support, including transportation, staging, setup, recovery, and repositioning of aircraft and systems.
• Identify, verify, and document delivery zones and operational areas to support safe, repeatable missions.
• Support commercial flight operations following FAA regulations, company procedures, and manuals.
• Create and manage maintenance tickets, logs, and records to document discrepancies, corrective actions, and return-to-service records.
• Assist with aircraft logistics between operational sites, or maintenance locations when servicing cannot be completed on site.
• Operate in outdoor environments with extended periods of standing, equipment handling, and exposure to varying weather conditions (heat, dust, cold, wind, rain).
• Maintain flexibility with schedules, including early mornings, late afternoons, and variable hours driven by flight operations.
• Collaborate with cross-functional teams to document observations, surface risks, and support continuous operational improvement.
• Participate in required FAA/DOT drug and alcohol testing programs, including pre-employment drug screening and ongoing testing, as this position is considered safety-sensitive under applicable company and regulatory requirements, including 14 CFR Part 120.

YOU'RE EXCITED ABOUT THIS OPPORTUNITY BECAUSE YOU WILL…

• Operate drones as part of commercial delivery and autonomous system development.
• Apply strong aviation fundamentals in real-world operational environments.
• Work closely with operations and maintenance teams to improve system safety, reliability, and performance.
• Gain hands-on experience in Part 135–aligned UAS operations, supporting scalable, FAA-compliant delivery systems.
• Contribute to the future of drone delivery through curiosity, adaptability, and a proactive operational mindset.

WE'RE EXCITED ABOUT YOU BECAUSE…

• YOU'RE CERTIFIED AND EXPERIENCED:

  You hold a Part 107 Remote Pilot Certificate, Drone Repair Certificate, and have significant commercial flight experience, including operating in complex or mission-critical environments.

• YOU HAVE STRONG AVIATION FUNDAMENTALS:

  You understand FAA regulations, airspace, risk management, and operational compliance, and can apply regulatory requirements during live operations.

• YOU'RE HANDS-ON WITH MAINTENANCE & SERVICING:

  You have experience performing aircraft servicing, inspections, troubleshooting, with exposure to repairman-style responsibilities.

• YOU DOCUMENT WITH DISCIPLINE:

  You're experienced in creating tickets, logs, and documentation that support traceability, audits, and continuous improvement.

• YOU'RE PROCEDURALLY MINDED:

  You can create, follow, and apply procedures, and you've contributed to SOPs, manuals, or operational guidance based on real-world experience.

• YOU COLLABORATE WELL:

  You work effectively with pilots, maintenance teams, and leadership to support safe and efficient operations.

ABOUT DOORDASH

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

OUR COMMITMENT TO DIVERSITY AND INCLUSION

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

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