Darktrace E-3 Visa Sponsorship Jobs USA
Darktrace sponsors E-3 visas for Australian professionals in cybersecurity and related technical roles, including positions in threat detection, AI research, and enterprise sales engineering. The company's sponsorship activity reflects a focused rather than high-volume program, making targeted applications essential for E-3 candidates.
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Get Access To All JobsINTRODUCTION
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world.
ROLE AND RESPONSIBILITIES
The Customer Success Engineer (CSE) is a member of the Customer Experience (CX) team at Darktrace. The CSE team is focused on providing existing Darktrace customers with technical product solutions. Responsibilities in this pursuit range and include supporting the adoption of the Darktrace platform and services within the customer environment; providing deployment health and value interventions; and identifying additional or new use cases for Darktrace usage within the customer environment, among other value-adding endeavors.
Darktrace is currently expanding the CSE team to accommodate a rapidly growing customer base and accelerating revenue. This role is a dynamic and varied customer focused technical management position. This position is a critical customer-facing technical role within the Darktrace CX organization which requires thorough knowledge of cybersecurity and the Darktrace product suite, as well as excellent communication and collaboration skills to work with a variety of customer stakeholders. A CSE will need to liaise internally with Darktrace Customer Success Managers, Renewals Managers, Analysts, Operations Engineers, and Sales members to ensure customer needs are met, and to sustain consistent renewal and growth of customer accounts.
Please note: this role is hybrid. 3 days in office.
Key Duties & Responsibilities
- Product & Industry Knowledge: Act as a Darktrace and security expert and consultant to customers.
- Develop and maintain excellent, hands-on knowledge of the Darktrace solution, with the expectations of self-sufficiency and proficiency across all coverage areas of the Darktrace platform.
- Conduct deployment discovery and architecture design reviews for existing customers to ensure maximum value delivery across Network, Email, and Cloud deployments.
- Work towards and maintain relevant Darktrace certifications.
- Have and use industry knowledge and experience to provide consultative guidance to customers on cybersecurity priorities and initiatives.
- Understand and engage with the evolving cybersecurity landscape, and work towards/ maintain relevant external certifications on this knowledge as relevant.
- Value Discovery and Delivery, and Strategic Thinking: Work with customers to learn their priorities and map to technical solutions.
- Develop and refine discovery techniques to work with customer contacts of various personas, from IT, Cloud, and Security administrators to C-Suite executives.
- Document and utilize the values statements and needs of Darktrace customers.
- Have a mindset of taking ownership over your quota number and KPIs to improve customer deployments and value delivery, and ultimately retention and expansion.
- Communication and Organization: Work with customers, peers, and stakeholders efficiently and reliably.
- Utilize strong, respectful communication to form productive relationships with customers, partners, peers, and cross-functional internal teams.
- Demonstrate confident presentation skills.
- Maintain organized and timely documentation, account administration, and updates of internal systems.
- Be mentored by and in turn provide mentorship to members of the CSE team on areas of particular expertise.
QUALIFICATIONS & EXPERIENCE
- 2+ years of experience in a relevant role, ideally with the cybersecurity industry (i.e: Customer Success Engineering, Technical Account Management, etc).
- Strong knowledge of both on-premise and cloud networking (AWS, Azure, GCP).
- Experience within the cyber security industry preferred.
- Additional experience in one or more of the following areas also preferred: Email Security; Incident Response; Cloud Security Architecture.
- Confident, polished communicator with a proven ability to build lasting, critical business relationships.
COMPENSATION
- We are able to offer $85k-$95k on the base plus commission 80/20 split. Final offer will be determined based on years of experience.
BENEFITS
- 100% medical, dental and vision insurance, plus dependents.
- Paid parental leave.
- Pet insurance Discount.
- Life insurance.
- Commuter benefits.
- 401(k).
- Employee Assistance Program.
INTRODUCTION
Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI. The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world.
ROLE AND RESPONSIBILITIES
The Customer Success Engineer (CSE) is a member of the Customer Experience (CX) team at Darktrace. The CSE team is focused on providing existing Darktrace customers with technical product solutions. Responsibilities in this pursuit range and include supporting the adoption of the Darktrace platform and services within the customer environment; providing deployment health and value interventions; and identifying additional or new use cases for Darktrace usage within the customer environment, among other value-adding endeavors.
Darktrace is currently expanding the CSE team to accommodate a rapidly growing customer base and accelerating revenue. This role is a dynamic and varied customer focused technical management position. This position is a critical customer-facing technical role within the Darktrace CX organization which requires thorough knowledge of cybersecurity and the Darktrace product suite, as well as excellent communication and collaboration skills to work with a variety of customer stakeholders. A CSE will need to liaise internally with Darktrace Customer Success Managers, Renewals Managers, Analysts, Operations Engineers, and Sales members to ensure customer needs are met, and to sustain consistent renewal and growth of customer accounts.
Please note: this role is hybrid. 3 days in office.
Key Duties & Responsibilities
- Product & Industry Knowledge: Act as a Darktrace and security expert and consultant to customers.
- Develop and maintain excellent, hands-on knowledge of the Darktrace solution, with the expectations of self-sufficiency and proficiency across all coverage areas of the Darktrace platform.
- Conduct deployment discovery and architecture design reviews for existing customers to ensure maximum value delivery across Network, Email, and Cloud deployments.
- Work towards and maintain relevant Darktrace certifications.
- Have and use industry knowledge and experience to provide consultative guidance to customers on cybersecurity priorities and initiatives.
- Understand and engage with the evolving cybersecurity landscape, and work towards/ maintain relevant external certifications on this knowledge as relevant.
- Value Discovery and Delivery, and Strategic Thinking: Work with customers to learn their priorities and map to technical solutions.
- Develop and refine discovery techniques to work with customer contacts of various personas, from IT, Cloud, and Security administrators to C-Suite executives.
- Document and utilize the values statements and needs of Darktrace customers.
- Have a mindset of taking ownership over your quota number and KPIs to improve customer deployments and value delivery, and ultimately retention and expansion.
- Communication and Organization: Work with customers, peers, and stakeholders efficiently and reliably.
- Utilize strong, respectful communication to form productive relationships with customers, partners, peers, and cross-functional internal teams.
- Demonstrate confident presentation skills.
- Maintain organized and timely documentation, account administration, and updates of internal systems.
- Be mentored by and in turn provide mentorship to members of the CSE team on areas of particular expertise.
QUALIFICATIONS & EXPERIENCE
- 2+ years of experience in a relevant role, ideally with the cybersecurity industry (i.e: Customer Success Engineering, Technical Account Management, etc).
- Strong knowledge of both on-premise and cloud networking (AWS, Azure, GCP).
- Experience within the cyber security industry preferred.
- Additional experience in one or more of the following areas also preferred: Email Security; Incident Response; Cloud Security Architecture.
- Confident, polished communicator with a proven ability to build lasting, critical business relationships.
COMPENSATION
- We are able to offer $85k-$95k on the base plus commission 80/20 split. Final offer will be determined based on years of experience.
BENEFITS
- 100% medical, dental and vision insurance, plus dependents.
- Paid parental leave.
- Pet insurance Discount.
- Life insurance.
- Commuter benefits.
- 401(k).
- Employee Assistance Program.
Job Roles at Darktrace
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Get Access To All JobsTips for Finding Darktrace E-3 Visa Sponsorship Jobs USA
Map your degree to Darktrace's specialty occupation
Darktrace's E-3 roles typically require a degree in computer science, cybersecurity, or a directly related field. Use O*NET to confirm your occupation code aligns with the role before applying, since a degree mismatch is the most common E-3 denial trigger.
Target Darktrace's technical and pre-sales teams
E-3 sponsorship at Darktrace most commonly surfaces in threat analyst, security engineer, and pre-sales engineering roles. Filtering applications to these teams avoids wasting time on commercial or administrative positions where specialty occupation documentation is harder to establish.
Verify your E-3 wage offer against DOL prevailing rates
Before signing an offer, run the role's SOC code and Darktrace's U.S. office location through the OFLC Wage Search. Your offer must meet or exceed the DOL's prevailing wage for the position, and any shortfall requires renegotiation before the LCA can be certified.
Ask HR which office will file your LCA
Darktrace operates across multiple U.S. cities, and prevailing wage requirements differ by worksite location. Confirm with the hiring team which office your role is based in before your LCA is filed, since the certified wage is tied to that specific city, not a national average.
Use Migrate Mate to file before your consular appointment
Once Darktrace has an approved LCA, use Migrate Mate to prepare and submit your E-3 filing documents. Their dedicated E-3 service handles the paperwork so your application packet is complete and accurate before your consulate appointment in Australia.
Prepare for nonimmigrant intent questions at the consulate
Australian consular officers for E-3 applicants at companies with dual-use AI technology, like Darktrace, sometimes probe ties to home country more carefully. Have documentation of Australian financial, professional, or family ties ready alongside your employment and credential documents.
Darktrace E-3 Visa Sponsorship: Frequently Asked Questions
Does Darktrace sponsor E-3 visas?
Yes, Darktrace sponsors E-3 visas for qualifying Australian professionals. Their sponsorship activity is focused rather than broad, concentrated in technical and cybersecurity-oriented roles where specialty occupation requirements are clearly met. Candidates in threat detection, AI research, and pre-sales engineering are most likely to encounter active E-3 pathways at the company.
Which roles at Darktrace typically qualify for E-3 sponsorship?
E-3 sponsorship at Darktrace is most common in roles with a clear specialty occupation basis, including security analyst, threat intelligence engineer, solutions engineer, and AI research positions. Roles requiring a bachelor's degree in computer science, cybersecurity, or a directly related technical field are strongest candidates. General sales or non-technical operations roles are less likely to qualify.
How do I start the E-3 application process at Darktrace?
Once Darktrace extends a job offer, their HR or legal team files a Labor Condition Application with the DOL. After LCA certification, you apply for the E-3 visa directly at a U.S. consulate in Australia, no petition to USCIS is required. Migrate Mate can help you prepare the consular filing package after your LCA is certified.
How long does the E-3 process take at Darktrace?
The LCA certification step through the DOL typically takes around five business days. After that, your wait depends on consulate appointment availability in Sydney, Melbourne, or Perth. Most applicants complete the full process within three to six weeks of receiving a certified LCA, though peak periods at consulates can extend that window.
What should I bring to my E-3 consular interview for a Darktrace role?
Bring your certified LCA, official job offer letter from Darktrace, DS-160 confirmation, academic credential documentation showing your qualifying degree, a valid Australian passport, and evidence of ties to Australia. Since Darktrace's work involves AI and cybersecurity, be prepared to explain your role and its specialty occupation basis clearly to the consular officer.
What is the prevailing wage for E-3 sponsorship at Darktrace?
E-3 employers must pay at least the prevailing wage, determined when they file a Labor Condition Application with the Department of Labor. The rate is based on the role, location, and experience level, ensuring Australian hires are paid comparably to U.S. workers in the same position. You can look up prevailing wage rates for any occupation and location using the DOL's OFLC Wage Search tool.