Customer Success Jobs at Florida State University with Visa Sponsorship
Florida State University hires Customer Success professionals across academic services, student success platforms, and institutional technology teams. FSU has an established record of sponsoring international workers in this function, making it a realistic target if you're on a work visa or transitioning from F-1 OPT.
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FSU Division of University Advancement
Florida State University is currently in the leadership phase of a comprehensive campaign. As the leadership phase of the campaign begins, the Division of University Advancement is accelerating the hiring of additional development officers campus-wide and is excited to build out its team. For Advancement professionals who are interested in being a part of a comprehensive campaign from the beginning for their career development, the timing is ideal to join our team.
Responsibilities
The Regional Director of Development will strategically execute a personal solicitation program in the Miami-Dade market resulting in philanthropic support by maximizing the identification, cultivation, solicitation and stewardship of prospects for gifts at the $100,000 and up level functioning as a generalist covering all 23 Colleges and Units. Reporting to the VP of University Advancement, this individual will secure, on an annual basis, private support at the major and principal gift level and will be responsible for identification of potential major and principal gift prospects. The Regional Director of Development will be expected to uphold and exemplify the operating practices of the Division of University Advancement while raising philanthropic dollars in support of the mission of Florida State University.
Works with Development Officers within the College, Schools and Units (CSU) to develop and execute strategic fundraising initiatives on their behalf. Interacts directly with Miami-based FSU Board of Trustees, FSU Foundation Board of Trustees, and key Miami-based volunteer leaders in the development of the University’s Miami Strategy. Develops, coordinates, and executes an annual regional major gift plan, implementing fundraising activities to meet an established monetary goal while hitting a set suite of metrics. Establishes new relationships resulting in philanthropic investment, maintains existing relationships, and provides prospect/donor-related assessments and feedback. Identifies, qualifies and sustains a donor prospect portfolio with individuals who have a giving capacity of $100,000 or more. Secures gifts and pledges from alumni, FSU parents, and friends of FSU. Exhibits and promotes a comprehensive understanding of the philanthropic priorities of the CSUs, effectively matching the interests of prospects to those needs. Plans for and initiates direct activities to enhance the affiliation between the prospect and FSU. Effectively communicates FSU’s mission and represents FSU’s environment to external stakeholders, including visiting campus and embedding with colleagues minimally every other month.
Coordinates with the Division of University Advancement Colleges and Units colleagues in person at a regular cadence and virtually as appropriate to identify prospects for major giving, planned giving, and principal giving. Attends Divisional staff meetings in person on campus and other meetings/events on campus as needed based on requests from the Colleges and Units and VP of University Advancement. Protects confidential information. Performs other related duties as required and assigned.
Assists in the facilitation of meetings, communications, information exchanges and project/philanthropic coordination with internal stakeholders as necessary related to securing content on fundraising priorities of Colleges and Units to ensure delivery of accurate information to prospects and donors. Prepares proposals and gift agreements as required for proper gift documentation. Prepares correspondence with prospects and documents communications, solicitation activity and gift information in compliance with the FSU Foundation’s reporting guidelines. Creates, inspires, and maintains donor loyalty, interest and enthusiasm through stewardship communication and activities designed to express recognition, appreciation and the impact of their gift(s). Implementation of such a stewardship plan may include but should not be limited to letters, communication of unit or university initiatives, invitations to appropriate activities, meetings, events, student engagement or the facilitation of campus visits.
Qualifications
Master's degree and four years of experience in a related advancement field or a Bachelor's degree and six years of related experience.
A valid Florida or Georgia Driver's License or the ability to obtain.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about our university and campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position is being advertised as open until filled.
This position requires successful completion of a criminal history background check.
Must be willing to drive.
This position is eligible for remote work based on location of duties. South Florida.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
Department
FSU Division of University Advancement
Florida State University is currently in the leadership phase of a comprehensive campaign. As the leadership phase of the campaign begins, the Division of University Advancement is accelerating the hiring of additional development officers campus-wide and is excited to build out its team. For Advancement professionals who are interested in being a part of a comprehensive campaign from the beginning for their career development, the timing is ideal to join our team.
Responsibilities
The Regional Director of Development will strategically execute a personal solicitation program in the Miami-Dade market resulting in philanthropic support by maximizing the identification, cultivation, solicitation and stewardship of prospects for gifts at the $100,000 and up level functioning as a generalist covering all 23 Colleges and Units. Reporting to the VP of University Advancement, this individual will secure, on an annual basis, private support at the major and principal gift level and will be responsible for identification of potential major and principal gift prospects. The Regional Director of Development will be expected to uphold and exemplify the operating practices of the Division of University Advancement while raising philanthropic dollars in support of the mission of Florida State University.
Works with Development Officers within the College, Schools and Units (CSU) to develop and execute strategic fundraising initiatives on their behalf. Interacts directly with Miami-based FSU Board of Trustees, FSU Foundation Board of Trustees, and key Miami-based volunteer leaders in the development of the University’s Miami Strategy. Develops, coordinates, and executes an annual regional major gift plan, implementing fundraising activities to meet an established monetary goal while hitting a set suite of metrics. Establishes new relationships resulting in philanthropic investment, maintains existing relationships, and provides prospect/donor-related assessments and feedback. Identifies, qualifies and sustains a donor prospect portfolio with individuals who have a giving capacity of $100,000 or more. Secures gifts and pledges from alumni, FSU parents, and friends of FSU. Exhibits and promotes a comprehensive understanding of the philanthropic priorities of the CSUs, effectively matching the interests of prospects to those needs. Plans for and initiates direct activities to enhance the affiliation between the prospect and FSU. Effectively communicates FSU’s mission and represents FSU’s environment to external stakeholders, including visiting campus and embedding with colleagues minimally every other month.
Coordinates with the Division of University Advancement Colleges and Units colleagues in person at a regular cadence and virtually as appropriate to identify prospects for major giving, planned giving, and principal giving. Attends Divisional staff meetings in person on campus and other meetings/events on campus as needed based on requests from the Colleges and Units and VP of University Advancement. Protects confidential information. Performs other related duties as required and assigned.
Assists in the facilitation of meetings, communications, information exchanges and project/philanthropic coordination with internal stakeholders as necessary related to securing content on fundraising priorities of Colleges and Units to ensure delivery of accurate information to prospects and donors. Prepares proposals and gift agreements as required for proper gift documentation. Prepares correspondence with prospects and documents communications, solicitation activity and gift information in compliance with the FSU Foundation’s reporting guidelines. Creates, inspires, and maintains donor loyalty, interest and enthusiasm through stewardship communication and activities designed to express recognition, appreciation and the impact of their gift(s). Implementation of such a stewardship plan may include but should not be limited to letters, communication of unit or university initiatives, invitations to appropriate activities, meetings, events, student engagement or the facilitation of campus visits.
Qualifications
Master's degree and four years of experience in a related advancement field or a Bachelor's degree and six years of related experience.
A valid Florida or Georgia Driver's License or the ability to obtain.
University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about our university and campuses.
FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Considerations
This is an A&P position.
This position is being advertised as open until filled.
This position requires successful completion of a criminal history background check.
Must be willing to drive.
This position is eligible for remote work based on location of duties. South Florida.
Equal Employment Opportunity
FSU is an Equal Employment Opportunity Employer.
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Get Access To All JobsTips for Finding Customer Success Jobs at Florida State University Jobs
Frame Your Degree Around FSU's Mission
Customer Success roles at universities often require a degree in education, communications, or a related field to satisfy specialty occupation standards. Review the job posting carefully and align your application materials to show direct degree-to-role relevance before you apply.
Target Roles Tied to Student-Facing Platforms
FSU runs large-scale academic technology and student success initiatives. Customer Success positions supporting platforms like Canvas or Salesforce Education Cloud carry stronger specialty occupation arguments, which matters when your employer files your H-1B petition with USCIS.
Use Migrate Mate to Filter FSU Openings by Visa Type
Not every Customer Success posting at FSU leads to sponsorship. Use Migrate Mate to browse and filter roles at Florida State University by the visa types relevant to your situation, so you're only pursuing positions where sponsorship is realistic from the start.
Clarify OPT Cap-Gap Coverage Before Accepting an Offer
If you're on F-1 OPT and your authorization expires before October 1, ask HR whether FSU will file your H-1B with premium processing. Universities are cap-subject employers, so your start date is tied to the federal fiscal year, and timing gaps can affect your ability to work continuously.
Understand How Public University PERM Timelines Work
FSU, as a public university, follows DOL's PERM recruitment requirements for employment-based Green Card filings. The process includes mandatory advertising and audit risk. If you're targeting permanent residence through an EB-2 or EB-3, expect the full PERM cycle to run well beyond your first year of employment.
Verify FSU's E-Verify Enrollment Before Your Start Date
Universities that participate in E-Verify can authorize OPT STEM extensions more smoothly. Confirm FSU's enrollment through the official E-Verify employer search before your first day, since your STEM extension application requires the employer's E-Verify company ID number on Form I-983.
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Find Customer Success at Florida State University JobsFrequently Asked Questions
Does Florida State University sponsor H-1B visas for Customer Success?
Yes, Florida State University sponsors H-1B visas for qualifying Customer Success roles. FSU's Office of Human Resources coordinates the filing process through an immigration attorney. The role must meet USCIS specialty occupation requirements, meaning the position typically requires a bachelor's degree or higher in a directly related field such as education, communications, information systems, or a comparable discipline.
How do I apply for Customer Success jobs at Florida State University?
Applications go through FSU's official careers portal at jobs.fsu.edu. You'll create a profile, upload a resume and cover letter, and complete any required questionnaires. If you need visa sponsorship, disclose that early in the process rather than waiting for an offer stage. Migrate Mate also lists open Customer Success roles at Florida State University, filtered by visa sponsorship eligibility, which can help you identify the right openings faster.
Which visa types does Florida State University commonly use for Customer Success roles?
FSU sponsors several visa categories for Customer Success professionals. H-1B is the most common for specialty occupation hires. F-1 OPT and CPT support students and recent graduates in work-authorized periods. TN visas are an option for Canadian and Mexican nationals in qualifying roles. J-1 exchange visitor status is used in some research or training-adjacent positions. For permanent residence, FSU files EB-2 and EB-3 petitions through the PERM labor certification process.
What qualifications does FSU look for in Customer Success candidates?
FSU's Customer Success roles typically require a bachelor's degree in education, communications, information technology, or a related field. Experience with student success platforms, CRM systems, or academic technology is a consistent advantage. Roles supporting institutional software implementations often expect two to four years of relevant experience. For visa sponsorship purposes, the stronger the alignment between your degree field and the role's core functions, the clearer the specialty occupation case.
How do I time my H-1B filing if I'm currently on OPT at FSU?
USCIS opens H-1B registration each March for the following October 1 start date. If you're on OPT, your employer must submit your registration during that window. If selected, FSU files the full petition by June 30. If your OPT expires before October 1 and you're in cap-gap, you're covered automatically under federal regulations as long as the petition is filed on time and remains pending or approved.
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