Customer Success Jobs at Fortinet with Visa Sponsorship
Fortinet hires Customer Success professionals to help enterprise clients adopt and expand their cybersecurity solutions. The company has a consistent track record of sponsoring work visas for this function, supporting candidates across multiple visa categories and both early-career and experienced levels.
See All Customer Success at Fortinet JobsOverview
Showing 5 of 26+ Customer Success Jobs at Fortinet jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 26+ Customer Success Jobs at Fortinet
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success Jobs at Fortinet.
Get Access To All JobsINTRODUCTION
The Named Regional Account Manager (NRAM) is an exciting new role within the Fortinet sales organization that is focused on an important subset of the Mid-Market segment. The NRAM is a field sales position responsible for a specific set of Mid-Market accounts while also having shared responsibility for all Mid-Market business within their territory. The ideal candidate will have previous field sales experience in the B2B technology space. The NRAM will create and execute an account plan from prospecting to building and maintaining a constant revenue pipeline. Fortinet will provide initial onboarding education to begin your career. Once completed, you will be assigned an individual territory and quota and given ongoing enablement and coaching to achieve the highest levels of success. Success in the NRAM role provides many options in the overall career path at Fortinet.
Responsibilities:
- Meet or exceed all assigned quotas and targets while forecasting weekly, monthly and quarterly revenues for the assigned account set and overall territory
- Meet or exceed the required number of face-to-face meetings each month with customers and partners in territory to identify new opportunities and grow existing opportunities
- Full participation in all team activities for enablement, forecasting, partner updates, partner sales efforts and recognition
- Create and track sales opportunities (leads, renewals, deal registrations and quotes in Salesforce.com)
- Address any customer satisfaction issues and/or requests in a timely manner
- Drive sales cycles to close while establishing relationships and credibility, and provide necessary presales support for prospects & customers
- Work closely with your local Channel Account Manager (CAM) and our reseller partner network to drive deals, increase revenue, and enable channel partners’ success in the Mid-Market segment
- Follow up on inbound, web and corporate event leads
- Accept inbound and perform outbound prospecting activities to identify new sales opportunities
- Meet and exceed the sales activity metrics designed to make you productive and successful
- Lead customer presentation and demos via online tools (GO TO MEETING)
- Perform ongoing analysis and report on opportunities that are supported
- Act as a liaison between partner, customers, and appropriate Fortinet team members
- Perform other duties and projects, as assigned to support the growth or our business
- Execute the role with the utmost professionalism and in a way that aligns to Fortinet’s core values
REQUIRED QUALIFICATIONS:
- Bachelor’s degree
- Coachable and flexible
- 1+ years of field sales experience in the B2B technology space
- Working knowledge of the businesses and partners in the local territory
- Ability to run productive customer-facing and partner-facing meetings while providing timely and relevant written follow up
- A proven track record of meeting and exceeding sales quotas and targets
- Understanding of the sales cycle in conjunction with business processes internally and externally
- Ability to manage and drive sales cycles from start to finish, which includes experience with managing and forecasting individual quota
- Self-driven and able to manage a diverse, high volume workload
- Ability to quickly build productive relationships in a fast-paced, high-performance environment
- Be computer savvy
- Excellent written, verbal and presentation skills
- Well organized with effective time and activity management skills
- Ability to apply entrepreneurial strengths in a driven, forward-thinking manner
- Ability to close business while achieving a high level of customer and partner satisfaction
- Execute the role with the utmost professionalism and in a way that aligns to Fortinet’s core values
The Regional Account Manager is required to spend more than 50% of their time outside of their office or home office engaged in selling, including travel as needed to make a sale.
PREFERRED QUALIFICATIONS
- Public/private cloud experience is a plus
- Experience with multi-tier distribution a plus
- Experience in networking, security and/or public/private cloud a plus
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $170,000 - $200,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan.
INTRODUCTION
The Named Regional Account Manager (NRAM) is an exciting new role within the Fortinet sales organization that is focused on an important subset of the Mid-Market segment. The NRAM is a field sales position responsible for a specific set of Mid-Market accounts while also having shared responsibility for all Mid-Market business within their territory. The ideal candidate will have previous field sales experience in the B2B technology space. The NRAM will create and execute an account plan from prospecting to building and maintaining a constant revenue pipeline. Fortinet will provide initial onboarding education to begin your career. Once completed, you will be assigned an individual territory and quota and given ongoing enablement and coaching to achieve the highest levels of success. Success in the NRAM role provides many options in the overall career path at Fortinet.
Responsibilities:
- Meet or exceed all assigned quotas and targets while forecasting weekly, monthly and quarterly revenues for the assigned account set and overall territory
- Meet or exceed the required number of face-to-face meetings each month with customers and partners in territory to identify new opportunities and grow existing opportunities
- Full participation in all team activities for enablement, forecasting, partner updates, partner sales efforts and recognition
- Create and track sales opportunities (leads, renewals, deal registrations and quotes in Salesforce.com)
- Address any customer satisfaction issues and/or requests in a timely manner
- Drive sales cycles to close while establishing relationships and credibility, and provide necessary presales support for prospects & customers
- Work closely with your local Channel Account Manager (CAM) and our reseller partner network to drive deals, increase revenue, and enable channel partners’ success in the Mid-Market segment
- Follow up on inbound, web and corporate event leads
- Accept inbound and perform outbound prospecting activities to identify new sales opportunities
- Meet and exceed the sales activity metrics designed to make you productive and successful
- Lead customer presentation and demos via online tools (GO TO MEETING)
- Perform ongoing analysis and report on opportunities that are supported
- Act as a liaison between partner, customers, and appropriate Fortinet team members
- Perform other duties and projects, as assigned to support the growth or our business
- Execute the role with the utmost professionalism and in a way that aligns to Fortinet’s core values
REQUIRED QUALIFICATIONS:
- Bachelor’s degree
- Coachable and flexible
- 1+ years of field sales experience in the B2B technology space
- Working knowledge of the businesses and partners in the local territory
- Ability to run productive customer-facing and partner-facing meetings while providing timely and relevant written follow up
- A proven track record of meeting and exceeding sales quotas and targets
- Understanding of the sales cycle in conjunction with business processes internally and externally
- Ability to manage and drive sales cycles from start to finish, which includes experience with managing and forecasting individual quota
- Self-driven and able to manage a diverse, high volume workload
- Ability to quickly build productive relationships in a fast-paced, high-performance environment
- Be computer savvy
- Excellent written, verbal and presentation skills
- Well organized with effective time and activity management skills
- Ability to apply entrepreneurial strengths in a driven, forward-thinking manner
- Ability to close business while achieving a high level of customer and partner satisfaction
- Execute the role with the utmost professionalism and in a way that aligns to Fortinet’s core values
The Regional Account Manager is required to spend more than 50% of their time outside of their office or home office engaged in selling, including travel as needed to make a sale.
PREFERRED QUALIFICATIONS
- Public/private cloud experience is a plus
- Experience with multi-tier distribution a plus
- Experience in networking, security and/or public/private cloud a plus
Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time as well as a comprehensive leave program.
Wage ranges are based on various factors including the labor market, job type, and job level. On target earnings for this position is expected to be $170,000 - $200,000 per year. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.
All roles are eligible to participate in the Fortinet equity program, and this position is also eligible for commissions based on the terms of the Sales Compensation Plan.
See all 26+ Customer Success at Fortinet jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at Fortinet roles.
Get Access To All JobsTips for Finding Customer Success Jobs at Fortinet Jobs
Frame your technical depth for cybersecurity
Fortinet's Customer Success roles sit at the intersection of networking, security operations, and client outcomes. Tailor your resume and portfolio to show hands-on experience with firewall management, SIEM platforms, or zero-trust frameworks before you apply.
Use Migrate Mate to filter open Customer Success positions
Fortinet's Customer Success openings are spread across regional and enterprise segments. Use Migrate Mate to surface only the roles flagged for visa sponsorship, so you're not wasting applications on positions that won't support your immigration status.
Align your experience with Fortinet's named certifications
Fortinet runs its own certification track, NSE 4 through NSE 8. Customer Success candidates who hold or are pursuing NSE credentials signal product fluency that generic cybersecurity certifications don't, which directly addresses a common hiring objection for sponsored candidates.
Clarify sponsorship scope during the offer stage
Ask your recruiter explicitly whether the offer includes PERM-based Green Card sponsorship or only nonimmigrant visa support. Fortinet does file immigrant petitions, but eligibility varies by role level and business unit, so confirm this in writing before accepting.
Build a paper trail of customer-facing outcomes
USCIS specialty occupation approvals for Customer Success roles sometimes face scrutiny around whether the position requires a specific degree. Document client expansion metrics, technical onboarding projects, and revenue outcomes that demonstrate the role's professional complexity before your employer files the I-129.
Customer Success at Fortinet jobs are hiring across the US. Find yours.
Find Customer Success at Fortinet JobsFrequently Asked Questions
Does Fortinet sponsor H-1B visas for Customer Success?
Yes, Fortinet sponsors H-1B visas for Customer Success roles. The company files petitions for both new hires and internal transfers, covering the required Labor Condition Application with the DOL and the I-129 petition with USCIS. Sponsorship availability can vary by role level and team, so confirming scope during the offer process is important.
How do I apply for Customer Success jobs at Fortinet?
Applications go through Fortinet's careers portal. Filter by function or team to find Customer Success openings. Before applying, review the job description carefully for any language around visa sponsorship eligibility. Migrate Mate also indexes Fortinet's sponsored openings so you can browse only the roles confirmed for visa sponsorship, which saves time if immigration support is a requirement for you.
Which visa types does Fortinet commonly use for Customer Success roles?
Fortinet sponsors H-1B visas most frequently for Customer Success positions and also supports F-1 OPT and CPT for students and recent graduates, as well as TN visas for Canadian and Mexican nationals in qualifying professional categories. For longer-term immigration, Fortinet has filed EB-2 and EB-3 Green Card petitions through the PERM labor certification process for eligible employees.
What qualifications does Fortinet expect for Customer Success roles?
Fortinet typically expects a bachelor's degree in a technical or business field, along with hands-on experience in network security, cloud infrastructure, or enterprise software. Customer-facing experience managing onboarding, renewals, or technical escalations is weighted heavily. Candidates who hold Fortinet NSE certifications or equivalent vendor credentials often have a stronger profile for sponsored roles.
How do I think about timing if I need sponsorship for a Fortinet Customer Success role?
If you're on F-1 OPT, Fortinet needs to file your H-1B cap petition by early April for an October 1 start date, meaning your offer should be in place by February or March at the latest. TN and H-1B transfer cases move faster. Building at least two to three months of buffer between your offer acceptance and any status expiration reduces risk significantly.
See which Customer Success at Fortinet employers are hiring and sponsoring visas right now.
Search Customer Success at Fortinet Jobs