Freshworks Visa Sponsorship Jobs USA
Freshworks is a cloud-based customer engagement software company that sponsors H-1B visa, Green Card, TN visa, and F-1 OPT/CPT visas for qualifying roles. With a consistent sponsorship track record across its U.S. engineering and product teams, it's a realistic target for international candidates in the SaaS and enterprise software space.
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Get Access To All JobsINTRODUCTION
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us.
ABOUT THE ROLE
At Freshworks, we're introducing AI across our GTM organization to accelerate how we understand buyers and act on revenue signals. As a key member of the Web & Revenue Marketing team, you will build the agents, automations, and intelligence systems that help our frontline teams operate more effectively. We're looking for a GTM operator who is also a hands-on builder—someone who deeply understands how revenue teams work and can turn those problems into AI-powered workflows and systems. Our buyer signals currently live across Salesforce, Marketo, Outreach, product usage data, intent platforms, and other systems. You'll connect those signals, add context and intelligence, and build workflows that help revenue teams determine who to engage, why, when, and what action to take. You may come from Revenue Operations, Sales Operations, GTM Systems, Revenue Technology, Marketing Operations, or a similar technical GTM function. You don't need to be a traditional software engineer, but you do need to be someone who has personally built solutions, not just managed the tools or processes around them. You'll have executive sponsorship, high-impact problems to solve, and a blank canvas to help shape how AI is applied across the Freshworks GTM organization.
WHAT YOU'LL DO:
- Build AI-powered GTM Workflows: Design and deploy agents and automations across lead management, account research, routing, scoring, prioritization, personalization, seller briefings, and follow-up
- Turn Buyer Signals into Action: Connect and enrich signals across web activity, intent, product usage, CRM history, engagement data, and third-party sources to identify high-value accounts and recommend actions
- Automate the GTM Stack: Build integrations and workflows across systems like Salesforce, Clay, Marketo, sales engagement platforms, enrichment providers, internal data sources, and AI tools
- Build Agents and Internal Tools: Use LLMs, APIs, webhooks, automation platforms, and scripting to create tools that make sellers and revenue teams faster and more effective
- Solve Frontline GTM Problems: Partner directly with Sales, SDR/BDR, Marketing Ops, Sales Ops, RevOps, and Demand Gen teams to understand workflow friction and translate business needs into working solutions
- Prototype and Iterate Quickly: Build solutions, get them into users' hands, measure their effectiveness, and iterate based on real-world feedback
- Make AI Workflows Reliable: Implement validation, guardrails, human-in-the-loop controls, monitoring, error handling, and other mechanisms needed to move successful prototypes into production
BASIC QUALIFICATIONS
- Experience in Revenue Operations, Sales Operations, GTM Operations, GTM Systems, Revenue Technology, Marketing Operations, or a similar GTM function
- Strong understanding of B2B revenue workflows including lead management, routing, enrichment, qualification, account prioritization, prospecting, and pipeline generation
- A hands-on builder who has personally created automations, integrations, internal tools, or data workflows—not just managed the systems or processes around them
- Experience working with GTM platforms such as Salesforce, Marketo, Clay, Outreach, Salesloft, HubSpot, or similar
- Hands-on experience building AI/LLM-powered workflows or agents using Claude, OpenAI, Relevance, MCP, n8n, Workato, or similar tools
- Comfortable working with APIs, webhooks, data integrations, automation platforms, or scripting to connect systems and bring ideas to life
- Ability to partner directly with Sales, Marketing, SDR/BDR, and RevOps teams and translate business problems into working technical solutions
PREFERRED QUALIFICATIONS
- Experience with SQL, Python, JavaScript, or data warehouses
- Experience building account intelligence, enrichment, scoring, routing, or signal-based GTM workflows
- Experience taking AI or automation workflow from prototype through production and adoption
ADDITIONAL INFORMATION
Please note this is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our San Mateo, CA headquarters. The annual base salary range for this position is $202,000 - $250,000. This role is also eligible for a target bonus. Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level. Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
Fresh vision. Real impact. Come build it with us.
INTRODUCTION
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations. Fresh vision. Real impact. Come build it with us.
ABOUT THE ROLE
At Freshworks, we're introducing AI across our GTM organization to accelerate how we understand buyers and act on revenue signals. As a key member of the Web & Revenue Marketing team, you will build the agents, automations, and intelligence systems that help our frontline teams operate more effectively. We're looking for a GTM operator who is also a hands-on builder—someone who deeply understands how revenue teams work and can turn those problems into AI-powered workflows and systems. Our buyer signals currently live across Salesforce, Marketo, Outreach, product usage data, intent platforms, and other systems. You'll connect those signals, add context and intelligence, and build workflows that help revenue teams determine who to engage, why, when, and what action to take. You may come from Revenue Operations, Sales Operations, GTM Systems, Revenue Technology, Marketing Operations, or a similar technical GTM function. You don't need to be a traditional software engineer, but you do need to be someone who has personally built solutions, not just managed the tools or processes around them. You'll have executive sponsorship, high-impact problems to solve, and a blank canvas to help shape how AI is applied across the Freshworks GTM organization.
WHAT YOU'LL DO:
- Build AI-powered GTM Workflows: Design and deploy agents and automations across lead management, account research, routing, scoring, prioritization, personalization, seller briefings, and follow-up
- Turn Buyer Signals into Action: Connect and enrich signals across web activity, intent, product usage, CRM history, engagement data, and third-party sources to identify high-value accounts and recommend actions
- Automate the GTM Stack: Build integrations and workflows across systems like Salesforce, Clay, Marketo, sales engagement platforms, enrichment providers, internal data sources, and AI tools
- Build Agents and Internal Tools: Use LLMs, APIs, webhooks, automation platforms, and scripting to create tools that make sellers and revenue teams faster and more effective
- Solve Frontline GTM Problems: Partner directly with Sales, SDR/BDR, Marketing Ops, Sales Ops, RevOps, and Demand Gen teams to understand workflow friction and translate business needs into working solutions
- Prototype and Iterate Quickly: Build solutions, get them into users' hands, measure their effectiveness, and iterate based on real-world feedback
- Make AI Workflows Reliable: Implement validation, guardrails, human-in-the-loop controls, monitoring, error handling, and other mechanisms needed to move successful prototypes into production
BASIC QUALIFICATIONS
- Experience in Revenue Operations, Sales Operations, GTM Operations, GTM Systems, Revenue Technology, Marketing Operations, or a similar GTM function
- Strong understanding of B2B revenue workflows including lead management, routing, enrichment, qualification, account prioritization, prospecting, and pipeline generation
- A hands-on builder who has personally created automations, integrations, internal tools, or data workflows—not just managed the systems or processes around them
- Experience working with GTM platforms such as Salesforce, Marketo, Clay, Outreach, Salesloft, HubSpot, or similar
- Hands-on experience building AI/LLM-powered workflows or agents using Claude, OpenAI, Relevance, MCP, n8n, Workato, or similar tools
- Comfortable working with APIs, webhooks, data integrations, automation platforms, or scripting to connect systems and bring ideas to life
- Ability to partner directly with Sales, Marketing, SDR/BDR, and RevOps teams and translate business problems into working technical solutions
PREFERRED QUALIFICATIONS
- Experience with SQL, Python, JavaScript, or data warehouses
- Experience building account intelligence, enrichment, scoring, routing, or signal-based GTM workflows
- Experience taking AI or automation workflow from prototype through production and adoption
ADDITIONAL INFORMATION
Please note this is a hybrid role with onsite expectations of 3x/week (Tues - Thurs) from our San Mateo, CA headquarters. The annual base salary range for this position is $202,000 - $250,000. This role is also eligible for a target bonus. Compensation is based on a variety of factors, including but not limited to location, experience, job-related skills, and level. Freshworks offers multiple options for dental, medical, vision, disability, and life insurance. Equity + ESPP, flexible PTO, flexible spending, commuter benefits, and wellness benefits are also offered. Freshworks also offers adoption and parental leave benefits. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
Fresh vision. Real impact. Come build it with us.
Job Roles at Freshworks
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Get Access To All JobsTips for Finding Freshworks Visa Sponsorship Jobs USA
Target engineering and product roles first
Freshworks' sponsorship activity is concentrated in technical disciplines like software engineering, product management, and data. If your background aligns with SaaS product development, these are the highest-probability paths to an H-1B or Green Card offer.
Understand which visa types Freshworks actually files
Freshworks sponsors H-1B, TN, and Green Card petitions, as well as F-1 OPT and CPT. Knowing which category fits your situation before applying lets you frame your eligibility clearly when immigration comes up in interviews.
Mention OPT early if you're on F-1
Freshworks has sponsored F-1 OPT and CPT candidates, which signals openness to hiring international students. If you're on F-1 status, flag your authorization period upfront so recruiters can plan the H-1B transition timeline alongside your OPT window.
Research Freshworks' U.S. office locations before applying
Freshworks has U.S. engineering presence in multiple cities. Knowing where sponsored roles are typically based helps you target the right job listings and understand whether relocation is expected as part of the visa sponsorship process.
Emphasize domain expertise in customer experience or CRM software
Freshworks builds tools for customer support, IT service management, and sales automation. Candidates who can speak directly to these product areas are more competitive for sponsored roles. Tailor your resume to reflect relevant SaaS or enterprise software experience.
Use Migrate Mate to filter for verified Freshworks openings
Sponsorship listings aren't always labeled clearly on company sites. Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history and find Freshworks roles confirmed to be open to visa candidates, saving time on speculative applications.
Frequently Asked Questions
Does Freshworks sponsor H-1B visas?
Yes, Freshworks sponsors H-1B visas for qualifying full-time roles, primarily in software engineering, product, and related technical functions. The company has a consistent track record of H-1B filings across its U.S. operations. If you're targeting Freshworks, focus on roles where your degree directly aligns with the job's specialty occupation requirements, as that alignment is central to H-1B eligibility.
What visa types does Freshworks sponsor?
Freshworks sponsors H-1B and Green Card (EB-2 and EB-3) petitions, along with TN visas for eligible Canadian and Mexican nationals. The company also supports F-1 OPT and CPT for students already authorized to work. This range of visa types makes Freshworks accessible to international candidates at multiple stages of their immigration journey, from early career through permanent residency.
Which roles and departments at Freshworks are most likely to get visa sponsorship?
Sponsorship at Freshworks is most common in technical and product roles, including software engineers, data engineers, product managers, and similar positions that meet the H-1B specialty occupation standard. Customer success, sales, and support functions are less frequently sponsored. Candidates with backgrounds in SaaS architecture, backend development, or enterprise software integration tend to be the strongest fit for sponsored openings.
How do I find open visa-sponsored jobs at Freshworks?
The clearest way is to use Migrate Mate, which aggregates and verifies sponsoring employers so you can browse Freshworks job listings confirmed to be open to visa candidates. This saves you from manually cross-referencing job postings with immigration history. Filter by visa type to match your specific situation, whether that's H-1B, TN, or OPT, and apply directly through the listing.
How do I time my application to Freshworks around the H-1B cap?
H-1B registration opens each March for an April 1 start date. If you're pursuing an H-1B through Freshworks, you'll want a job offer in hand well before March so the employer can register you in the lottery. Candidates already on F-1 OPT with a valid work period may be able to start sooner and transition to H-1B status if selected in the following cap cycle.