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INTRODUCTION

The HR Generalist supports daily HR operations, serves as the primary contact for employees, and is a knowledgeable resource for hospital leaders and ensures that their HR needs are met. In collaboration with the HR Director, this key role provides support in all core functions and disciplines of Human Resources that include, but not limited to: employee relations, labor relations, leave administration, recruitment, benefit administration, onboarding/exiting, new hire orientation, assist with training facilitation, employee file maintenance, and manages the HRIS data systems and reporting. The HR Generalist ensures adherence to hospital policies and protocols, compliance with legal and regulatory requirements, while in alignment with collective bargaining agreements. This liaison will support leaders in their initiatives to maintain an effective, compliant, and engaged workforce that produces quality patient care and top-notch patient experiences.

Responsibilities

KEY RESPONSIBILITIES:

HR Operations & Support
- Serve as a primary HR contact for assigned departments, supporting employees and leaders with day-to-day HR guidance and issue resolution.
- Provide coaching and support to leaders on performance management, corrective action, and policy interpretation.
- Assist leadership in maintaining a positive and compliant work environment.

Employee & Labor Relations
- Support employee relations matters including investigations, disciplinary actions, and conflict resolution.
- Work closely with leaders to address workplace concerns in a timely and consistent manner.
- Assist with labor relations activities in unionized environments, including contract interpretation, investigatory meetings, and grievance support.

Leave of Absence (LOA) Administration
- Coordinate and track employee leaves including FMLA, CFRA, PDL, ADA, and other applicable leave programs.
- Ensure accurate documentation, tracking, and communication with employees and leaders.
- Monitor leave timelines and coordinate return to work processes and accommodations.

Worker’s Compensation
- Assist with worker’s compensation claims management, including reporting, documentation, and coordination with third-party administrators.
- Support return to work and modified duty programs in collaboration with leadership.

Onboarding and New Hire Orientation
- Coordinate and facilitate new hire onboarding and orientation process.
- Ensure compliance of pre-employment requirements, including background checks, health clearances, and documentation.
- Partner with hiring managers to ensure a smooth onboarding experience.

Benefits Administration
- Support employee benefit administration including enrollment, qualifying events, and employee inquiries.
- Serve as a resource for employees regarding health, welfare, and retirement plans.
- Coordinate annual benefit fairs and open enrollment.

HRIS & Employee Records
- Maintain accurate employee data in HRIS systems, ensuring timely updates and data integrity.
- Manage employee files in compliance with regulatory and organizational standards.
- Generate weekly and monthly reports and assist with audits as needed.

Licensure & Certification Compliance
- Track and monitor employee licenses and certifications to ensure compliance with regulatory requirements.
- Work with employees and department leaders to ensure timely renewals and documentation.

Compliance & Regulatory Support
- Ensure adherence to federal, state, and local employment laws and healthcare regulations.
- Support audits and compliance initiatives, including CMS, Joint Commission, and other regulatory requirements.

KNOWLEDGE & SKILLS:

- Working knowledge of LOA laws (FMLA, CFRA, PDL, ADA) and workers compensation
- Familiarity with labor relations and collective bargaining agreements
- Strong interpersonal and communication skills with the ability to influence and support leaders
- Ability to manage multiple priorities simultaneously in a fast-paced healthcare environment
- Proficiency in HRIS and ATS systems
- High level of discretion and confidentiality

KEY COMPETENCIES:

- Accountability and attention to detail
- Critical thinking and problem solving
- Relationship building and collaboration
- Organizational and time management skills
- Customer service mindset

QUALIFICATIONS

- Bachelor’s degree in Human Resources, Business Administration, or related field; or a minimum of 5 years of equivalent work experience in lieu of degree
- Minimum of 3-5 years of HR experience, preferably as an HR Generalist in a healthcare or hospital setting
- Experience in union environments strongly preferred
- Google Workspace- Google Docs and Google Sheets is strongly preferred
- PHR or SPHR is a plus