Virginia Community College System Green Card Visa Sponsorship Jobs USA

Posting Summary

Working Title Circulation and Reference Assistant (Norfolk)

Role Title Admin and Office Spec II

Role Code 19012-SW

FLSA Nonexempt

Pay Band 02

Position Number 295W0098

Agency Tidewater Community College

Division Tidewater Community College (Div)

Work Location Norfolk - 710

Hiring Range $14.67 per hour; part time

Emergency/Essential Personnel No

EEO Category F-Admin Supp

Full Time or Part Time Part Time

Does this position have telework options? - Telework options are subject to change based on business needs - No

Does this position have a bilingual or multilingual skill requirement or preference? No

Work Schedule

Monday, Tuesday, Thursday 11:30am to 4:30pm
Wednesday 1pm-6pm
Part time, up to 29hrs.

Sensitive Position No

Job Description

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 25,000 students in 2024-25. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,399 graduates in 2024-2025, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 33% enrolled at TCC. TCC’s institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

This part-time position provides customer service support to library users at the TCC Norfolk Library.

Functional Responsibility:

The Circulation and Reference Assistant staffs the circulation desk and reference service points; answers phones; performs circulation duties, such as checking books and materials in and out, pulling holds, checking missing lists, calling patrons when holds come in; answers directional questions and refers reference questions to the reference desk; troubleshoots, maintains, and assists with the operation of PCs, printers, copiers, and scanners; helps with shelving and shelf maintenance, including shelf reading, weeding, and shifting of books; participates in professional development and training opportunities; performs other job-related duties as assigned; provides reference assistance by interviewing patrons to determine their information needs and instructing them on how and where to find and use needed resources, including the online catalog, electronic resources, and the Internet; records and maintains reference statistics; understands, applies, and explains library and college policies and procedures; assists with special projects.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

- Basic knowledge of library circulation and reference practices.
- Ability to communicate effectively, both orally and in writing, with a diverse public.
- Ability to use library databases, electronic library resources, and the Internet for research.
- Ability to operate office, library, and media equipment.
- Ability to work independently and as a team member.
- Ability to adapt to a changing environment.
- Ability to have some flexibility in work schedule. Knowledge of and skill in using Microsoft Office, e-mail, Internet, Blackboard and other computer applications.
- Ability to organize, work with details, and maintain accurate records.
- Ability to provide excellent customer service to patrons and enforce library policies and procedures.

Additional Considerations

- Knowledge of standard library operations and circulation procedures.
- Knowledge of the Library of Congress classification system.
- Experience using an automated library catalog to locate library materials.
- Experience in using electronic library resources and the Internet.
- Experience providing technical and software assistance.
- Customer service experience.

Operation of a State Vehicle No

Supervises Employees No

Required Travel

N/A

Posting Detail Information

Posting Number WGE_3069P

Recruitment Type General Public - G

Number of Vacancies 1

Position End Date (if temporary)

Job Open Date 03/06/2026

Job Close Date 04/02/2026

Open Until Filled No

Contact Name Lizette White

Email ldwhite@tcc.edu

Special Instructions to Applicants

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:

Additional Information

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest.

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.