Genesys H-1B Visa Sponsorship Jobs USA
Genesys sponsors H-1B visas for specialized roles in the renewable energy sector, making it a viable target for international candidates with technical and engineering backgrounds. Sponsorship activity is selective, so understanding which roles qualify and how the process works gives you a real edge in your application.
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Get Access To All JobsINTRODUCTION
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
ROLE OVERVIEW
At Genesys, we help organizations transform customer and employee experiences through AI-powered experience orchestration. By combining human expertise with intelligent automation, we enable businesses to deliver more personalized, efficient, and meaningful interactions across every channel.
We are seeking a Senior Solutions Consultant to partner with customers throughout their transformation journey. This strategic, customer-facing role combines discovery, solution design, technical consulting, and storytelling to help organizations solve complex business challenges and achieve their customer experience goals. Successful candidates are equally comfortable discussing business outcomes with executives and diving into technical details to design practical, scalable solutions. Curiosity, innovation, and a willingness to help one another succeed are highly valued within our collaborative team environment.
WHAT YOU WILL DO
- Partner with Sales and customers to understand strategic objectives, operational challenges, and the outcomes they are seeking to achieve.
- Lead discovery workshops and stakeholder discussions to identify opportunities, define success criteria, and shape solution strategies.
- Design and recommend scalable customer experience strategies that align business outcomes with technical requirements.
- Position Genesys Cloud and AI-powered Experience Orchestration capabilities to address customer needs across self-service, employee experience, and customer engagement.
- Deliver compelling presentations, demonstrations, workshops, and proofs of concept that communicate complex concepts clearly and connect technical capabilities to business outcomes.
- Provide guidance on solution architecture, integrations, APIs, data flows, security considerations, and implementation approaches.
- Collaborate with Sales, Professional Services, Partners, and other cross-functional teams to support successful sales engagements.
- Contribute to RFx responses, technical proposals, and business value discussions that help customers make informed decisions.
- Stay current on Genesys innovations, AI technologies, and industry trends to serve as a trusted advisor to customers and colleagues.
- Mentor and support fellow Solutions Consultants through coaching, knowledge sharing, best practice development, and participation in team initiatives.
BASIC QUALIFICATIONS
- 5+ years of experience in pre-sales, solutions consulting, solution architecture, or a related customer-facing technology role.
- Experience with customer experience, contact center, and AI-powered customer engagement solutions.
- Demonstrated understanding of cloud architectures, APIs, integrations, and modern SaaS platforms.
- Ability to translate technical concepts into business outcomes and customer value.
- Experience designing and validating solutions through demonstrations, workshops, proofs of concept, and technical evaluations.
- Strong presentation, facilitation, and storytelling skills, with the ability to engage both business and technical audiences.
- Experience working with stakeholders across multiple levels of an organization, including executive audiences.
- Collaborative mindset with a willingness to share best practices, contribute to team initiatives, and support overall team success.
- Bachelor's degree or equivalent combination of education and relevant experience.
- Occasional travel may be required.
COMPENSATION:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
- $99,600.00 - $175,200.00
BENEFITS:
- Medical, Dental, and Vision Insurance.
- Telehealth coverage.
- Flexible work schedules and work from home opportunities.
- Development and career growth opportunities.
- Open Time Off in addition to 10 paid holidays.
- 401(k) matching program.
- Adoption Assistance.
- Fertility treatments.
WORKING AT GENESYS
- AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
- A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
- Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
- Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
WHAT HAPPENS AFTER YOU APPLY
After you apply, here's what you can typically expect:
- Our Talent Acquisition team reviews your application with the hiring team.
- A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
- Next, you'll meet the hiring manager and other members of the interview team.
- We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
- After interviews are complete, our team will follow up with the final steps.
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
STAY CONNECTED
Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.
EMPLOYEE REFERRAL
If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.
ABOUT GENESYS:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
REASONABLE ACCOMMODATIONS:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
LOCATION
- Nevada, USA
- California, USA
- Washington, USA
- Oregon, USA
- Idaho, USA
TIME TYPE
Full time
POSTED ON
Posted Today
JOB REQUISITION ID
JR111371
INTRODUCTION
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.
Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
ROLE OVERVIEW
At Genesys, we help organizations transform customer and employee experiences through AI-powered experience orchestration. By combining human expertise with intelligent automation, we enable businesses to deliver more personalized, efficient, and meaningful interactions across every channel.
We are seeking a Senior Solutions Consultant to partner with customers throughout their transformation journey. This strategic, customer-facing role combines discovery, solution design, technical consulting, and storytelling to help organizations solve complex business challenges and achieve their customer experience goals. Successful candidates are equally comfortable discussing business outcomes with executives and diving into technical details to design practical, scalable solutions. Curiosity, innovation, and a willingness to help one another succeed are highly valued within our collaborative team environment.
WHAT YOU WILL DO
- Partner with Sales and customers to understand strategic objectives, operational challenges, and the outcomes they are seeking to achieve.
- Lead discovery workshops and stakeholder discussions to identify opportunities, define success criteria, and shape solution strategies.
- Design and recommend scalable customer experience strategies that align business outcomes with technical requirements.
- Position Genesys Cloud and AI-powered Experience Orchestration capabilities to address customer needs across self-service, employee experience, and customer engagement.
- Deliver compelling presentations, demonstrations, workshops, and proofs of concept that communicate complex concepts clearly and connect technical capabilities to business outcomes.
- Provide guidance on solution architecture, integrations, APIs, data flows, security considerations, and implementation approaches.
- Collaborate with Sales, Professional Services, Partners, and other cross-functional teams to support successful sales engagements.
- Contribute to RFx responses, technical proposals, and business value discussions that help customers make informed decisions.
- Stay current on Genesys innovations, AI technologies, and industry trends to serve as a trusted advisor to customers and colleagues.
- Mentor and support fellow Solutions Consultants through coaching, knowledge sharing, best practice development, and participation in team initiatives.
BASIC QUALIFICATIONS
- 5+ years of experience in pre-sales, solutions consulting, solution architecture, or a related customer-facing technology role.
- Experience with customer experience, contact center, and AI-powered customer engagement solutions.
- Demonstrated understanding of cloud architectures, APIs, integrations, and modern SaaS platforms.
- Ability to translate technical concepts into business outcomes and customer value.
- Experience designing and validating solutions through demonstrations, workshops, proofs of concept, and technical evaluations.
- Strong presentation, facilitation, and storytelling skills, with the ability to engage both business and technical audiences.
- Experience working with stakeholders across multiple levels of an organization, including executive audiences.
- Collaborative mindset with a willingness to share best practices, contribute to team initiatives, and support overall team success.
- Bachelor's degree or equivalent combination of education and relevant experience.
- Occasional travel may be required.
COMPENSATION:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
- $99,600.00 - $175,200.00
BENEFITS:
- Medical, Dental, and Vision Insurance.
- Telehealth coverage.
- Flexible work schedules and work from home opportunities.
- Development and career growth opportunities.
- Open Time Off in addition to 10 paid holidays.
- 401(k) matching program.
- Adoption Assistance.
- Fertility treatments.
WORKING AT GENESYS
- AI at enterprise scale – Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
- A flexible-first culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- Growth in the AI era – Build future-ready skills through mentorship, learning programs, leadership development and education support.
- Time to recharge and give back – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
- Recognized globally – Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.
Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.
WHAT HAPPENS AFTER YOU APPLY
After you apply, here's what you can typically expect:
- Our Talent Acquisition team reviews your application with the hiring team.
- A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
- Next, you'll meet the hiring manager and other members of the interview team.
- We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
- After interviews are complete, our team will follow up with the final steps.
Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.
STAY CONNECTED
Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.
EMPLOYEE REFERRAL
If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.
ABOUT GENESYS:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces.
REASONABLE ACCOMMODATIONS:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.
This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.
Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
LOCATION
- Nevada, USA
- California, USA
- Washington, USA
- Oregon, USA
- Idaho, USA
TIME TYPE
Full time
POSTED ON
Posted Today
JOB REQUISITION ID
JR111371
Job Roles at Genesys
See all 41+ Genesys Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Genesys roles.
Get Access To All JobsTips for Finding Genesys H-1B Jobs
Target roles aligned with renewable energy operations
Genesys focuses H-1B sponsorship on positions that require specialized expertise directly tied to its renewable energy work. Engineering, project development, and technical operations roles are your strongest entry points when pursuing sponsorship at this company.
Confirm sponsorship intent early in the process
Raise H-1B sponsorship during the second or third interview round, after demonstrating your technical qualifications. Asking too early can work against you, but confirming before an offer is extended avoids surprises for both sides.
Understand the H-1B transfer option if you already have status
If you currently hold an H-1B with another employer, Genesys can file an H-1B transfer rather than waiting for the annual lottery. This significantly shortens your timeline and is worth highlighting when you apply.
Use Migrate Mate to verify sponsorship history before applying
Migrate Mate surfaces verified sponsors so you can filter by real sponsorship history, helping you confirm that Genesys has an active H-1B program before investing time in the application process.
Highlight credentials specific to the renewable energy sector
Genesys operates in a specialized industry where niche technical knowledge matters. Emphasizing experience with energy systems, grid infrastructure, or sustainability technology strengthens the specialty occupation case that underpins every H-1B petition.
Align your application timeline with the H-1B cap season
Cap-subject H-1B petitions can only start employment on October 1. If you need sponsorship through the lottery, time your job search so an offer can be in place before the April registration window opens.
Genesys H-1B Visa Sponsorship: Frequently Asked Questions
Does Genesys sponsor H-1B visas?
Yes, Genesys sponsors H-1B visas for qualifying roles within its renewable energy operations. Sponsorship is selective and tends to concentrate in technical and specialized positions where the company has difficulty finding local candidates. Confirming sponsorship availability for a specific role before applying is always the right move.
Which roles at Genesys are most likely to receive H-1B sponsorship?
H-1B sponsorship at Genesys is most common for positions requiring a specialized degree in a related field, including engineering, project development, and technical operations roles connected to renewable energy. Generalist or administrative roles are far less likely to clear the specialty occupation threshold required for H-1B approval.
How do I navigate the H-1B application process at Genesys?
Once Genesys extends an offer and confirms sponsorship, the company's immigration counsel files a Labor Condition Application with the Department of Labor, then submits the H-1B petition to USCIS. Your role is to provide educational credentials, employment history, and supporting documents promptly. The employer handles filing costs and attorney coordination.
How do I estimate the timeline for H-1B sponsorship at Genesys?
For cap-subject applicants, registration opens in March, the lottery runs shortly after, and employment cannot begin before October 1. Standard USCIS adjudication can take several months beyond that. If you already hold H-1B status with another employer, a transfer petition can be filed and approved much faster, often within weeks using premium processing.
How do I improve my chances of landing an H-1B role at Genesys?
Demonstrating deep expertise in renewable energy technology strengthens the specialty occupation argument that Genesys's attorneys must make to USCIS. Migrate Mate can help you identify open roles at verified H-1B sponsors like Genesys, so you can focus your search on companies with a real track record of filing. Applying early in the hiring cycle also gives the company more time to prepare your petition.
What is the prevailing wage for H-1B jobs at Genesys?
H-1B employers must pay at least the prevailing wage, which is determined when they file the Labor Condition Application with the Department of Labor. The rate is based on the role, location, and experience level, and ensures international hires are paid comparably to U.S. workers in the same position. You can look up prevailing wage rates for any occupation and location using the DOL's OFLC Wage Search tool.