Customer Success Jobs at Jobot with Visa Sponsorship
Jobot hires for Customer Success roles across its staffing and recruiting operations, looking for professionals who can manage client relationships and drive retention. The company has a track record of sponsoring work visas for qualified candidates in this function, making it a realistic target if you need sponsorship.
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Get Access To All JobsINTRODUCTION
Our client in SF is looking to hire a Customer Success Manager experienced working with enterprise size accounts! Hybrid opportunity.
SALARY
Salary: $150,000 - $185,000 per year
About us
We are looking for a Senior Level/experienced Customer Success Manager to join our team. This is a permanent position, where you will play a vital role in driving the success with our large enterprise customers. You will be responsible for developing customer relationships that promote retention and loyalty, working closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This role is pivotal to our company as it is the bridge between our valued clients and our internal teams.
WHY JOIN US?
- 401k
- medical, dental, vision
- PTO
- incredible opportunity with growing client base and organization
- bonus around 20%
- base salary up to $180k
Responsibilities:
1. Develop and execute customer success plans that outline their critical success factors, detailing customer’s usage and adoption trends, and provide insights to customers to ensure they get the most out of our platform with the aim of helping grow our customer base.
2. Be the trusted advisor for our customers by deeply understanding their business and aligning their needs with our solutions.
3. Advocate customer needs/issues cross-departmentally and program-manage customer concerns.
4. Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
5. Drive upsell and expansion opportunities by identifying new areas of growth and making strategic recommendations.
6. Partner with Sales teams to drive new business and identify opportunities for customer portfolio growth.
7. Collaborate with the marketing team to develop customer stories and references to leverage for PR and sales enablement.
BASIC QUALIFICATIONS
1. 5+ years of experience in a Customer Success, Relationship Management, Account Management, or similar role, preferably in the tech services industry.
2. Proven experience with Salesforce, Hubspot, Wealth Intelligence, Fintech, and other relevant CRM systems.
3. Experience in working with enterprise-level customers and driving customer retention and growth.
4. Prior experience in the financial sector with companies like Vanguard, Bank of America, Chase is highly desirable.
5. Strong understanding of how to navigate enterprise organizations to find and engage decision-makers and stakeholders.
6. Excellent communication skills with the ability to engage and influence senior executives.
7. Strong knowledge of the 'Go To Market' strategies and Enterprise Sales.
8. Proven effectiveness at leading and facilitating executive meetings and workshops.
9. Ability to manage influence through persuasion, negotiation, and consensus building.
10. Bachelor's degree in Business, Marketing, or related field. An MBA would be a plus.
If you are a passionate customer advocate with a proven track record of success, we would love to hear from you. This is an exciting opportunity to be part of a fast-paced, growing tech company where your contributions can make a significant impact. Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
INTRODUCTION
Our client in SF is looking to hire a Customer Success Manager experienced working with enterprise size accounts! Hybrid opportunity.
SALARY
Salary: $150,000 - $185,000 per year
About us
We are looking for a Senior Level/experienced Customer Success Manager to join our team. This is a permanent position, where you will play a vital role in driving the success with our large enterprise customers. You will be responsible for developing customer relationships that promote retention and loyalty, working closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This role is pivotal to our company as it is the bridge between our valued clients and our internal teams.
WHY JOIN US?
- 401k
- medical, dental, vision
- PTO
- incredible opportunity with growing client base and organization
- bonus around 20%
- base salary up to $180k
Responsibilities:
1. Develop and execute customer success plans that outline their critical success factors, detailing customer’s usage and adoption trends, and provide insights to customers to ensure they get the most out of our platform with the aim of helping grow our customer base.
2. Be the trusted advisor for our customers by deeply understanding their business and aligning their needs with our solutions.
3. Advocate customer needs/issues cross-departmentally and program-manage customer concerns.
4. Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings.
5. Drive upsell and expansion opportunities by identifying new areas of growth and making strategic recommendations.
6. Partner with Sales teams to drive new business and identify opportunities for customer portfolio growth.
7. Collaborate with the marketing team to develop customer stories and references to leverage for PR and sales enablement.
BASIC QUALIFICATIONS
1. 5+ years of experience in a Customer Success, Relationship Management, Account Management, or similar role, preferably in the tech services industry.
2. Proven experience with Salesforce, Hubspot, Wealth Intelligence, Fintech, and other relevant CRM systems.
3. Experience in working with enterprise-level customers and driving customer retention and growth.
4. Prior experience in the financial sector with companies like Vanguard, Bank of America, Chase is highly desirable.
5. Strong understanding of how to navigate enterprise organizations to find and engage decision-makers and stakeholders.
6. Excellent communication skills with the ability to engage and influence senior executives.
7. Strong knowledge of the 'Go To Market' strategies and Enterprise Sales.
8. Proven effectiveness at leading and facilitating executive meetings and workshops.
9. Ability to manage influence through persuasion, negotiation, and consensus building.
10. Bachelor's degree in Business, Marketing, or related field. An MBA would be a plus.
If you are a passionate customer advocate with a proven track record of success, we would love to hear from you. This is an exciting opportunity to be part of a fast-paced, growing tech company where your contributions can make a significant impact. Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
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Get Access To All JobsTips for Finding Customer Success Jobs at Jobot Jobs
Frame your staffing industry experience clearly
Jobot operates in staffing and recruiting, so Customer Success experience with B2B clients, account renewals, or SaaS platforms translates well. Quantify retention outcomes and client portfolio size in your resume before you apply.
Target roles that fit specialty occupation criteria
H-1B eligibility for Customer Success depends on whether USCIS classifies the role as a specialty occupation. Roles requiring a bachelor's degree in a specific field like business or communications are stronger candidates than generalist account coordinator titles.
Use Migrate Mate to filter Jobot openings by sponsorship
Jobot posts a high volume of Customer Success roles, and not all list sponsorship details upfront. Use Migrate Mate to filter Jobot's open positions by visa type so you're only applying to roles that match your authorization needs.
Time your application around H-1B cap deadlines
If you need a new H-1B, USCIS opens registration in March for an October 1 start. Approach Jobot recruiters in December or January so there's enough lead time to prepare the petition before the registration window opens.
Clarify transfer versus new petition with your recruiter
If you already hold H-1B status with another employer, Jobot can file a cap-exempt transfer and you can start after USCIS receives the petition. Confirm whether the role qualifies for portability under the 60-day grace period rules if you're between jobs.
Customer Success at Jobot jobs are hiring across the US. Find yours.
Find Customer Success at Jobot JobsFrequently Asked Questions
Does Jobot sponsor H-1B visas for Customer Success?
Yes, Jobot has sponsored H-1B visas for Customer Success roles. Whether a specific opening qualifies depends on how the role is defined. Positions that require a bachelor's degree in a related field and involve complex client management or technical account work are more likely to meet USCIS specialty occupation standards than entry-level coordinator roles.
How do I apply for Customer Success jobs at Jobot?
You can browse Jobot's open Customer Success roles directly through Migrate Mate, which filters by visa sponsorship type so you only see positions that match your situation. When you apply, be upfront about your visa status with the recruiter early. Jobot's recruiters move quickly, so responsiveness during the screening stage matters.
Which visa types does Jobot commonly use for Customer Success hires?
Jobot has sponsored H-1B, F-1 OPT, and TN visas for candidates in Customer Success roles. F-1 OPT is common for recent graduates in a 12-month or 24-month STEM extension window. TN is available to Canadian and Mexican nationals in qualifying business or management occupations. H-1B covers a broader range of degree backgrounds but requires cap registration unless you're transferring an existing petition.
What qualifications does Jobot look for in Customer Success candidates?
Jobot typically recruits Customer Success professionals with experience managing B2B client relationships, driving renewals, and working cross-functionally with sales or product teams. A bachelor's degree in business, communications, or a related field is standard. For staffing industry roles specifically, familiarity with applicant tracking systems or workforce solutions platforms can strengthen your application.
How do I plan the timeline for a visa-sponsored Customer Success role at Jobot?
Timeline depends heavily on your visa type. F-1 OPT candidates can start work shortly after USCIS approves the EAD. TN holders can often begin within weeks of a consular or port-of-entry approval. H-1B transfers for current holders can begin after USCIS receives the petition. New H-1B cap cases require registration in March and an October 1 start date at the earliest.
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