Client Service Manager Jobs at JPMorganChase with Visa Sponsorship
Client Service Manager jobs at JPMorganChase sit at the intersection of financial services and relationship management, covering institutional clients, treasury, and investment operations. JPMorganChase has a well-established infrastructure for sponsoring skilled professionals in this function across multiple visa categories.
Find Client Service Manager Jobs at JPMorganChaseOverview
Showing 5 of 31+ Client Service Manager Jobs at JPMorganChase
See all 31+ Client Service Manager Jobs at JPMorganChase
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Client Service Manager Jobs at JPMorganChase.
Get Access To All JobsJob Description
Bring your expertise in client service, controls, and operational risk management to one of the world's leading financial institutions. As an Escrow Client Service Account Controls Associate within Wholesale Payments, you will play a key role in supporting North America Escrow while enhancing and maintaining risk and control activities across global Escrow locations, including North America, Europe, Asia Pacific, and Latin America. You will partner closely with Client Managers, Operations, and Control teams to ensure data integrity, regulatory compliance, and operational excellence.
Job Responsibilities
- Support North America Escrow Client Managers by actioning client-related cases and maintaining accurate account information across multiple internal systems
- Monitor daily cash activity, investigate overdrafts and uninvested cash balances, and coordinate resolution of outstanding items
- Perform ongoing account maintenance reviews, including monitoring account changes and ensuring data accuracy across Escrow platforms
- Review and analyze recurring control reports, dashboards, and account metrics to identify inconsistencies, exceptions, and potential risks
- Execute quality assurance reviews across global Escrow locations to ensure adherence to established procedures and control standards
- Produce and distribute monthly control metrics and management reporting for global Escrow governance forums
- Manage periodic reviews of dormant accounts, aged receivables, return mail, and small balance accounts to support regulatory and operational requirements
- Support Paying Agency activities and related operational processes
- Participate in and lead small to large-scale projects focused on process improvement, risk mitigation, and operational efficiency
- Partner with stakeholders across Operations, Client Service, and Controls to strengthen risk management and enhance the client experience
Required Qualifications, Capabilities, And Skills
- Bachelor's degree in Business, Finance, or a related field
- 3+ years of experience in financial services, operations, client service, escrow, corporate trust, custody, or a related discipline
- Strong analytical and problem-solving skills with exceptional attention to detail
- Experience reviewing operational processes, identifying risks, and supporting a strong control environment
- Strong written and verbal communication skills with the ability to collaborate across teams and stakeholder groups
- Ability to manage multiple priorities and perform effectively in a fast-paced environment
- Strong Microsoft Excel skills and proficiency with data analysis and reporting
- Demonstrated ability to work independently while contributing to a collaborative team environment
Preferred Qualifications, Capabilities, And Skills
- Experience in Escrow, Corporate Trust, Custody, or related Payments businesses
- Knowledge of risk and control frameworks, operational risk management, and quality assurance practices
- Familiarity with J.P. Morgan internal platforms, including Unity, CAPTIS, ESP, ECD, and iDDA
- Experience supporting governance reporting, metrics production, and control forums
- Understanding of tax-related processes and requirements
- Project management and process improvement experience with a focus on operational excellence and risk reduction
About us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About The Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Job Description
Bring your expertise in client service, controls, and operational risk management to one of the world's leading financial institutions. As an Escrow Client Service Account Controls Associate within Wholesale Payments, you will play a key role in supporting North America Escrow while enhancing and maintaining risk and control activities across global Escrow locations, including North America, Europe, Asia Pacific, and Latin America. You will partner closely with Client Managers, Operations, and Control teams to ensure data integrity, regulatory compliance, and operational excellence.
Job Responsibilities
- Support North America Escrow Client Managers by actioning client-related cases and maintaining accurate account information across multiple internal systems
- Monitor daily cash activity, investigate overdrafts and uninvested cash balances, and coordinate resolution of outstanding items
- Perform ongoing account maintenance reviews, including monitoring account changes and ensuring data accuracy across Escrow platforms
- Review and analyze recurring control reports, dashboards, and account metrics to identify inconsistencies, exceptions, and potential risks
- Execute quality assurance reviews across global Escrow locations to ensure adherence to established procedures and control standards
- Produce and distribute monthly control metrics and management reporting for global Escrow governance forums
- Manage periodic reviews of dormant accounts, aged receivables, return mail, and small balance accounts to support regulatory and operational requirements
- Support Paying Agency activities and related operational processes
- Participate in and lead small to large-scale projects focused on process improvement, risk mitigation, and operational efficiency
- Partner with stakeholders across Operations, Client Service, and Controls to strengthen risk management and enhance the client experience
Required Qualifications, Capabilities, And Skills
- Bachelor's degree in Business, Finance, or a related field
- 3+ years of experience in financial services, operations, client service, escrow, corporate trust, custody, or a related discipline
- Strong analytical and problem-solving skills with exceptional attention to detail
- Experience reviewing operational processes, identifying risks, and supporting a strong control environment
- Strong written and verbal communication skills with the ability to collaborate across teams and stakeholder groups
- Ability to manage multiple priorities and perform effectively in a fast-paced environment
- Strong Microsoft Excel skills and proficiency with data analysis and reporting
- Demonstrated ability to work independently while contributing to a collaborative team environment
Preferred Qualifications, Capabilities, And Skills
- Experience in Escrow, Corporate Trust, Custody, or related Payments businesses
- Knowledge of risk and control frameworks, operational risk management, and quality assurance practices
- Familiarity with J.P. Morgan internal platforms, including Unity, CAPTIS, ESP, ECD, and iDDA
- Experience supporting governance reporting, metrics production, and control forums
- Understanding of tax-related processes and requirements
- Project management and process improvement experience with a focus on operational excellence and risk reduction
About us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About The Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
See all 31+ Client Service Manager Jobs at JPMorganChase
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Client Service Manager Jobs at JPMorganChase.
Get Access To All JobsTips for Finding Client Service Manager Jobs at JPMorganChase
Align your credentials to specialty occupation standards
Client Service Manager roles at JPMorganChase typically require a bachelor's degree in finance, business, or a related field. Make sure your transcripts and any foreign degree evaluations clearly map your coursework to those disciplines before applying.
Target lines of business with consistent hiring
JPMorganChase's Commercial Banking, Treasury Services, and Asset Management divisions consistently post Client Service Manager openings. Focus your search on these segments, where client-facing sponsorship roles have the deepest hiring pipelines.
Use Migrate Mate to filter verified sponsoring roles
Not every Client Service Manager posting at JPMorganChase signals active sponsorship willingness. Use Migrate Mate to surface roles where JPMorganChase has a documented sponsorship track record for this specific function.
Ask about LCA filing timelines during offer negotiations
JPMorganChase's legal team files the Labor Condition Application with DOL before submitting your H-1B petition to USCIS. Confirm your start date accounts for LCA certification time, typically seven business days, plus USCIS adjudication on top.
Understand how PERM applies to your career trajectory
If your goal is a Green Card through employment, JPMorganChase sponsors EB-2 and EB-3 petitions for qualifying staff. PERM recruitment requirements mean the process starts months before filing, so raise this early with your hiring team.
Prepare client-facing experience evidence before interviews
JPMorganChase evaluates Client Service Manager candidates heavily on documented client relationship outcomes. Prepare concrete examples of portfolio management, issue resolution, or client retention before your interviews to strengthen both your candidacy and your visa petition narrative.
Frequently Asked Questions
Does JPMorganChase sponsor H-1B visas for Client Service Managers?
Yes, JPMorganChase sponsors H-1B visas for Client Service Manager roles. The company has an established immigration program that handles petitions across its major divisions. Sponsorship is typically initiated after a formal offer, with JPMorganChase's legal team managing the LCA filing with DOL and the I-129 petition with USCIS.
Which visa types does JPMorganChase use for Client Service Manager roles?
JPMorganChase sponsors H-1B, H-1B1 visa, and E-3 visas for Client Service Manager positions, depending on your nationality. Australian citizens are eligible for the E-3 category. For permanent residence, JPMorganChase also sponsors EB-2 and EB-3 Green Card petitions for qualifying employees in this function after a period of employment.
How do I apply for Client Service Manager jobs at JPMorganChase?
You can apply directly through JPMorganChase's careers portal or browse verified sponsorship-eligible postings on Migrate Mate, which filters specifically for roles where JPMorganChase has sponsored visas for this function. Tailor your resume to highlight client relationship management, financial product knowledge, and any relevant certifications before submitting.
What qualifications does JPMorganChase expect for a Client Service Manager role?
JPMorganChase typically expects a bachelor's degree in finance, business administration, economics, or a related field, along with demonstrated experience managing institutional or commercial client relationships. Familiarity with treasury products, investment operations, or banking platforms is a strong advantage. Some senior roles require relevant industry certifications or prior experience within financial services.
How do I understand the timeline from offer to visa approval at JPMorganChase?
After receiving an offer, JPMorganChase initiates your LCA with DOL, which takes about seven business days when filed electronically. The I-129 petition then goes to USCIS, with standard processing running several months. Premium processing cuts USCIS adjudication to 15 business days. Cap-subject H-1B petitions are tied to the October 1 fiscal year start, so timing your offer relative to the April lottery window matters significantly.