Customer Relationship Management Jobs at JPMorganChase with Visa Sponsorship
JPMorganChase hires Customer Relationship Management professionals across its retail banking, wealth management, and commercial banking divisions. The firm has a consistent track record of sponsoring work visas for qualified CRM candidates, making it a realistic target if you're navigating the U.S. visa process.
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INTRODUCTION
You are a people leader with a strategic mindset, adept at discovering & developing talent, managing complex clients, and driving results. If you thrive in dynamic environments and enjoy leading teams to success, this role is an excellent fit for you.
As an Executive Director within Merchant Services, you will lead a team of Relationship Managers, each responsible for their own portfolio of large corporate clients. You will provide coaching, guidance, and strategic direction to your team, ensuring high performance and professional growth. In addition to supporting your team, you may also directly manage select key client relationships. You will play a pivotal role in driving payments optimization strategies, fostering collaboration across the Commercial Bank organization, and contributing to the overall success of the business.
Job Responsibilities
- Lead, mentor, and develop a team of Relationship Managers, empowering them to deliver exceptional service and results across their individual client portfolios.
- Set clear performance expectations, provide regular feedback, and support professional development to build a high-performing team culture.
- Oversee team portfolio management, ensuring accurate reporting, diligent database maintenance, and achievement of business objectives.
- Foster collaboration and knowledge sharing within the team and across the wider CB organization, driving best practices and innovative solutions.
- Support Relationship Managers in complex negotiations, client retention strategies, and consulting engagements with key decision-makers.
- Contribute to the strategic direction of the CB organization by identifying opportunities for cross-team collaboration and process improvement.
- Directly manage select high-value client relationships as needed, driving payments optimization and business growth.
- Partner with internal departments and business partners to deliver high-quality client support and maintain a unified approach to account management.
- Champion process improvements and new product offerings, supporting both team and organizational goals.
- Ensure the team is equipped with the latest industry knowledge and educational resources to stay ahead of trends and deliver maximum client value.
BASIC QUALIFICATIONS
- Minimum of 8 years of experience in relationship management or sales, with a strong emphasis on contract negotiation and team leadership.
- Demonstrated ability to lead, develop, and motivate teams to achieve ambitious goals.
- Proven strategic thinking and execution skills, with experience managing complex projects and portfolios.
- Extensive experience working with C-suite clients, particularly in large Fortune 500 companies, with the ability to support Relationship Managers in addressing their unique needs.
- Strong collaboration and influencing skills, with a track record of building partnerships across stakeholder groups and contributing to organizational success.
- In-depth knowledge of the payment processing industry, acquiring, and/or merchant services.
- Proficiency in computer software systems, including word processing, spreadsheets, and databases.
- Exceptional verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
- Strong time-management skills, with the ability to handle multiple tasks simultaneously, prioritize effectively, and meet dynamic deadlines.
- Active Industry wide engagement within recognized bodies such Payments Ed, AFP, MAG & MRC.
- Willingness and ability to travel nationally up to 30% annually.
About us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
ABOUT THE TEAM
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.

INTRODUCTION
You are a people leader with a strategic mindset, adept at discovering & developing talent, managing complex clients, and driving results. If you thrive in dynamic environments and enjoy leading teams to success, this role is an excellent fit for you.
As an Executive Director within Merchant Services, you will lead a team of Relationship Managers, each responsible for their own portfolio of large corporate clients. You will provide coaching, guidance, and strategic direction to your team, ensuring high performance and professional growth. In addition to supporting your team, you may also directly manage select key client relationships. You will play a pivotal role in driving payments optimization strategies, fostering collaboration across the Commercial Bank organization, and contributing to the overall success of the business.
Job Responsibilities
- Lead, mentor, and develop a team of Relationship Managers, empowering them to deliver exceptional service and results across their individual client portfolios.
- Set clear performance expectations, provide regular feedback, and support professional development to build a high-performing team culture.
- Oversee team portfolio management, ensuring accurate reporting, diligent database maintenance, and achievement of business objectives.
- Foster collaboration and knowledge sharing within the team and across the wider CB organization, driving best practices and innovative solutions.
- Support Relationship Managers in complex negotiations, client retention strategies, and consulting engagements with key decision-makers.
- Contribute to the strategic direction of the CB organization by identifying opportunities for cross-team collaboration and process improvement.
- Directly manage select high-value client relationships as needed, driving payments optimization and business growth.
- Partner with internal departments and business partners to deliver high-quality client support and maintain a unified approach to account management.
- Champion process improvements and new product offerings, supporting both team and organizational goals.
- Ensure the team is equipped with the latest industry knowledge and educational resources to stay ahead of trends and deliver maximum client value.
BASIC QUALIFICATIONS
- Minimum of 8 years of experience in relationship management or sales, with a strong emphasis on contract negotiation and team leadership.
- Demonstrated ability to lead, develop, and motivate teams to achieve ambitious goals.
- Proven strategic thinking and execution skills, with experience managing complex projects and portfolios.
- Extensive experience working with C-suite clients, particularly in large Fortune 500 companies, with the ability to support Relationship Managers in addressing their unique needs.
- Strong collaboration and influencing skills, with a track record of building partnerships across stakeholder groups and contributing to organizational success.
- In-depth knowledge of the payment processing industry, acquiring, and/or merchant services.
- Proficiency in computer software systems, including word processing, spreadsheets, and databases.
- Exceptional verbal and written communication skills, with the ability to convey complex information clearly and persuasively.
- Strong time-management skills, with the ability to handle multiple tasks simultaneously, prioritize effectively, and meet dynamic deadlines.
- Active Industry wide engagement within recognized bodies such Payments Ed, AFP, MAG & MRC.
- Willingness and ability to travel nationally up to 30% annually.
About us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.
ABOUT THE TEAM
A part of the Commercial & Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.
Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.
See all 352+ Customer Relationship Management at JPMorganChase jobs
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Get Access To All JobsTips for Finding Customer Relationship Management Jobs at JPMorganChase Jobs
Align your credentials to specialty occupation standards
JPMorganChase's CRM roles in wealth management and commercial banking typically require a degree in finance, business, or a related field. Make sure your credentials clearly map to the specific role, since USCIS evaluates specialty occupation on a position-by-position basis.
Target JPMorganChase's commercial banking division first
Commercial banking and private client services at JPMorganChase tend to post CRM roles with defined educational requirements, which strengthens a visa petition. Roles in Chase's retail branch network often have broader hiring criteria that can complicate specialty occupation arguments.
Ask about LCA filing timelines during the offer stage
Your employer files the Labor Condition Application with the DOL before USCIS can process your H-1B petition. At JPMorganChase, ask HR early whether they use a preferred immigration counsel, since large financial firms often have structured timelines that affect your start date.
Prepare for E-3 or H-1B1 if you qualify by nationality
JPMorganChase sponsors E-3 visas for Australian citizens and H-1B1 visas for Singaporean and Chilean nationals. These pathways skip the H-1B lottery entirely, so clarify your nationality-based options before the offer stage to avoid unnecessary delays.
Use Migrate Mate to filter open CRM roles by sponsorship history
Not every CRM posting at JPMorganChase comes with the same sponsorship commitment. Browse open positions through Migrate Mate to identify which roles and divisions are actively hiring sponsored candidates, so you focus your applications where they'll have the most traction.
Build a portfolio of client-facing and CRM platform experience
JPMorganChase's CRM hiring in wealth and commercial banking favors candidates with documented experience in Salesforce or similar platforms alongside measurable client retention outcomes. Concrete examples of managing complex client relationships strengthen both your application and your visa petition's specialty occupation narrative.
Customer Relationship Management at JPMorganChase jobs are hiring across the US. Find yours.
Find Customer Relationship Management at JPMorganChase JobsFrequently Asked Questions
Does JPMorganChase sponsor H-1B visas for Customer Relationship Managements?
Yes, JPMorganChase sponsors H-1B visas for Customer Relationship Management roles, particularly in its commercial banking, wealth management, and private client divisions. The firm works with immigration counsel to file petitions, but sponsorship is typically extended to roles that clearly meet USCIS specialty occupation requirements, meaning a degree in a specific field is essential to the position.
Which visa types does JPMorganChase sponsor for Customer Relationship Management roles?
JPMorganChase sponsors H-1B, H-1B1, E-3, and employment-based Green Card pathways including EB-2 and EB-3 for qualifying CRM candidates. H-1B1 is available to Singaporean and Chilean nationals, and E-3 is exclusive to Australian citizens. Both bypass the H-1B lottery, which makes them faster options if you qualify by nationality.
What qualifications does JPMorganChase expect for Customer Relationship Management roles?
JPMorganChase generally expects a bachelor's degree in finance, business administration, economics, or a closely related field for CRM roles in its banking divisions. Hands-on experience with CRM platforms like Salesforce, a track record of managing institutional or high-net-worth client relationships, and strong financial product knowledge are consistent expectations across postings.
How do I apply for Customer Relationship Management jobs at JPMorganChase?
You can search open CRM positions directly on JPMorganChase's careers site, but filtering for roles that actively support visa sponsorship takes additional research. Migrate Mate lets you browse JPMorganChase's CRM openings with sponsorship context already surfaced, so you can prioritize applications to the divisions and roles most likely to support your visa pathway.
How do I plan my timeline if JPMorganChase sponsors my H-1B petition?
If you're pursuing a cap-subject H-1B, USCIS opens registration in early March for an October 1 start date. JPMorganChase will need to file your Labor Condition Application with the DOL before submitting your I-129 petition. Build in several weeks for LCA certification and coordinate with HR early, especially if you're transitioning from OPT or another visa status.
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