Customer Service Jobs at KPMG with Visa Sponsorship

At KPMG, you can become an integral part of a dynamic team at one of the worlds top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it is an investment in our people, our future, and what we stand for as a firm.

KPMG is currently seeking an Associate to join our Tax practice.

Responsibilities:

• Provide strategic support for a group of partners and/or managing directors (PMDs) serving as a trusted business advisor and single point of contact for management and coordination of all business support and engagement management; this includes, but is not limited to, leveraging and supervising the work of offshore resources and collaborating with other internal teams to efficiently and effectively manage opportunities, engagement setup, billing and collections, and engagement closeout, analyzing data, solving problems, handling communication and stakeholder interactions with discretion, and proactively addressing issues to ensure the smooth operation of engagements and realize business goals
• Serve as the primary point of contact for the PMDs' portfolio, conducting detailed data analysis (including reviewing open opportunities, outstanding bills, investment reports, and unanticipated hours or expenses charged to an engagement) to provide strategic recommendations that drive engagement success and optimize firm revenue
• Own the billing and reconciliation process for assigned clients, including determining correct bill rates and chargeable hours, proactively initiating and managing billing based on independent analysis of engagement metrics, client preferences, and interpretation of the specific terms of engagement letters; identify and supervise relevant KPMG member firm or other third-party activity when appropriate
• Oversee the strategic set-up and maintenance of engagement opportunities, tailoring processes to meet specific client needs and compliance requirements while executing KPMG's pricing strategy, developing pricing workbooks during engagement set-up and making informed decisions to optimize financial outcomes
• Develop networks and maintain strong relationships with internal stakeholders and external clients, leveraging connections to drive engagement success; this could include interacting directly with clients to request data, clarify information, deliver invoices, or address questions regarding payments or schedules
• Coordinate administrative support for PMDs, leveraging Executive Assistants and other internal teams onshore and offshore, including the following: proactive management of PMD calendars based on business priorities, planning and coordination for client and internal meetings and events, including everything from developing agendas and meeting support materials to selecting venues/meeting locations and managing catering arrangements, management of itineraries and travel arrangements, ensuring optimal use of time and resources and timely submission of expense reports and compliance with expense policies
• Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications

• Minimum one year of recent work experience
• Associate or Bachelor's degree in accounting, finance, or business administration from an accredited college/university or a minimum of three years of relevant work experience, preferably within a professional service or Tax business environment
• Excellent technical skills, with demonstrated proficiency in Microsoft Office Suite and the ability to quickly learn and utilize new technology and tools
• Strong verbal and written communication skills, capable of interfacing effectively with individuals at all organizational levels
• Excellent data analysis and web-based research skills; effective time and project management skills to ensure the successful management of multiple projects simultaneously
• Demonstrated ability to independently address issues of moderate complexity; ability to work autonomously and as a collaborative, productive member of a project team

KPMG LLP and its subsidiaries (“KPMG”) complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, KPMG is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year KPMG publishes a calendar of holidays to be observed during the year and provides eligible employees two breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at Benefits & How We Work.

Follow this link to obtain salary ranges by city outside of CA: https://kpmg.com/us/en/how-we-work/pay-transparency.html/?id=M327_6_26 California Salary Range: $65400 - $121900

KPMG offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding KPMG's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them.

Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.