Customer Success Jobs at Medtronic with Visa Sponsorship
Medtronic hires Customer Success professionals to support clinicians and health systems using its medical device portfolio. The company has a consistent track record of sponsoring work visas for this function, covering both temporary work status and permanent residence pathways for qualified candidates.
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Get Access To All JobsWe anticipate the application window for this opening will close on - 17 Apr 2026
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.
At Medtronic, the Regional AiBLE Robotics Program Development Specialist is responsible for selling and integrating Spine Enabling Technologies into spine surgery. In addition, this role is responsible for driving deep account penetration and new users with our enabling technologies at assigned spinal accounts. Through job related synergies in technical expertise, core spine rep training, and end user training; this individual will drive adoption of our Spine Enabling Technologies through their technical and sales aptitude. This individual will also represent the company in accordance with its policies and in the area assigned, maintaining an awareness of local competitive conditions and report back promptly to the Mazor Area Manager.
This is a field-based role.
Responsibilities may include the following and other duties may be assigned:
- Manages and drives the day to day activities of the Spine Enabling Technologies Strategic Sales Initiatives.
- Has clearly defined objectives and required activities.
- Accountable for Sales and performance regionally focused activities.
- Consistent in approach to specific Spine Enabling Technologies sales activities and “pull through” strategies.
- Collaborates with the Spinal Sales region, districts and territories.
- Creates regional sales growth plans to meet and exceed company AOP and ensures proper execution.
- Works in tandem with the Spinal Sales Reps to identify prospective new users for Spine Enabling Technologies.
- Drives conversion of surgeons to Spine Enabling Technologies procedures.
- Aggressively seeks new customers and formulates follow-up plans for such action.
- Is present during surgical evaluations of the Spine Enabling Technologies procedure.
- Acts as a Spine-based resource for Spine Enabling Technologies to empower our core spine reps to help drive Spine Enabling Technologies procedures at their accounts.
- Works in concert with Spinal Sales Reps and District Managers on local projects, programs and Spine Enabling Technologies activities where appropriate.
- Assists with specific Spine Enabling Technologies Field Training for our Core Spine Sales Force to increase overall sales and case support competencies.
- Works closely with field sales partners to ensure adequate knowledge, experience, and commitment to mission in order to maintain competitive advantage in all geographic locations.
- Helps ensure the success of Spine Enabling Technologies sales/marketing plans and sales objectives through sales efforts directed towards sales representatives and customers.
- Attends and participates in sales meetings, training programs, conventions and trade shows as directed.
- Conducts hands-on training sessions for core spine reps, physicians and hospital staff.
- Leads to ensure residents and fellows are trained at academic institutions on Spine Enabling Technologies procedures.
- Completes MBO requirements and periodic reporting as dictated by the senior leadership team.
- Provides a clinical resource for surgeons, clinicians and other being trained.
- Participates in in-house sponsored customer training at designated sites.
- Possesses extensive knowledge and familiarity with key literature.
- Has a solid understanding of competitive lateral devices in the U.S.
- Adheres to company policies and conducts all business in an ethical manner.
- Complies with all Medtronic Neuroscience policies.
- Other duties may be assigned.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion & Diversity at Medtronic click here.
Qualifications
Must Have: Minimum Requirements
To be considered for this role, please ensure the minimum requirements are evident on your applicant profile.
- High School Diploma (or equivalent) and 8+ years of relevant sales, clinical, or related experience in medical device, Medtech, healthcare or life sciences; or
- Associates Degree and 6+ years of relevant sales, clinical, or related experience in medical device, Medtech, healthcare or life sciences; or
- Bachelor's Degree and 4+ years of relevant sales, clinical, or related experience in medical device, Medtech, healthcare or life sciences.
Nice to Have: Preferences
- 3 years of experience focused on the lateral spine procedure, Intra-op support of extensive lateral fusion surgeries.
- Extensive cadaveric experience with lateral spine procedures.
- Experience training sales consultants and physicians.
- Strong communication skills, both oral and written.
- Good interpersonal skills.
- Skillful in formulating strategies, tactics and action plans to achieve results.
- Strong focus on developing an organizational culture that fosters teamwork.
- Ability to work in a fast paced environment.
- Ability to effectively influence key decision makers.
- Ability to work well under pressure and maintain positive, enthusiastic attitude.
Additional:
- Travel is required.
- Must have a valid driver’s license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
Business Description:
Cranial and Spinal Technologies (CST) operating unit is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized.
CST is the market leader in spinal implants, robotics, and navigation. Our integrated operating unit is comprised of 4 global businesses, Spine and Biologics, Enabling Technologies, intelligent Data Solutions (iDS) and China Cranial, Spinal, Orthopedics & Technologies.
This role will support our Spinal Surgical Robotics platforms.
#LI-MDT
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD): 100,000-100,000
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
We anticipate the application window for this opening will close on - 17 Apr 2026
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
We are seeking a committed professional to join our team, required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role, which also includes travel outside the territory, presenting opportunities for broader engagement.
At Medtronic, the Regional AiBLE Robotics Program Development Specialist is responsible for selling and integrating Spine Enabling Technologies into spine surgery. In addition, this role is responsible for driving deep account penetration and new users with our enabling technologies at assigned spinal accounts. Through job related synergies in technical expertise, core spine rep training, and end user training; this individual will drive adoption of our Spine Enabling Technologies through their technical and sales aptitude. This individual will also represent the company in accordance with its policies and in the area assigned, maintaining an awareness of local competitive conditions and report back promptly to the Mazor Area Manager.
This is a field-based role.
Responsibilities may include the following and other duties may be assigned:
- Manages and drives the day to day activities of the Spine Enabling Technologies Strategic Sales Initiatives.
- Has clearly defined objectives and required activities.
- Accountable for Sales and performance regionally focused activities.
- Consistent in approach to specific Spine Enabling Technologies sales activities and “pull through” strategies.
- Collaborates with the Spinal Sales region, districts and territories.
- Creates regional sales growth plans to meet and exceed company AOP and ensures proper execution.
- Works in tandem with the Spinal Sales Reps to identify prospective new users for Spine Enabling Technologies.
- Drives conversion of surgeons to Spine Enabling Technologies procedures.
- Aggressively seeks new customers and formulates follow-up plans for such action.
- Is present during surgical evaluations of the Spine Enabling Technologies procedure.
- Acts as a Spine-based resource for Spine Enabling Technologies to empower our core spine reps to help drive Spine Enabling Technologies procedures at their accounts.
- Works in concert with Spinal Sales Reps and District Managers on local projects, programs and Spine Enabling Technologies activities where appropriate.
- Assists with specific Spine Enabling Technologies Field Training for our Core Spine Sales Force to increase overall sales and case support competencies.
- Works closely with field sales partners to ensure adequate knowledge, experience, and commitment to mission in order to maintain competitive advantage in all geographic locations.
- Helps ensure the success of Spine Enabling Technologies sales/marketing plans and sales objectives through sales efforts directed towards sales representatives and customers.
- Attends and participates in sales meetings, training programs, conventions and trade shows as directed.
- Conducts hands-on training sessions for core spine reps, physicians and hospital staff.
- Leads to ensure residents and fellows are trained at academic institutions on Spine Enabling Technologies procedures.
- Completes MBO requirements and periodic reporting as dictated by the senior leadership team.
- Provides a clinical resource for surgeons, clinicians and other being trained.
- Participates in in-house sponsored customer training at designated sites.
- Possesses extensive knowledge and familiarity with key literature.
- Has a solid understanding of competitive lateral devices in the U.S.
- Adheres to company policies and conducts all business in an ethical manner.
- Complies with all Medtronic Neuroscience policies.
- Other duties may be assigned.
We seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader —that’s why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients.
To learn more about Inclusion & Diversity at Medtronic click here.
Qualifications
Must Have: Minimum Requirements
To be considered for this role, please ensure the minimum requirements are evident on your applicant profile.
- High School Diploma (or equivalent) and 8+ years of relevant sales, clinical, or related experience in medical device, Medtech, healthcare or life sciences; or
- Associates Degree and 6+ years of relevant sales, clinical, or related experience in medical device, Medtech, healthcare or life sciences; or
- Bachelor's Degree and 4+ years of relevant sales, clinical, or related experience in medical device, Medtech, healthcare or life sciences.
Nice to Have: Preferences
- 3 years of experience focused on the lateral spine procedure, Intra-op support of extensive lateral fusion surgeries.
- Extensive cadaveric experience with lateral spine procedures.
- Experience training sales consultants and physicians.
- Strong communication skills, both oral and written.
- Good interpersonal skills.
- Skillful in formulating strategies, tactics and action plans to achieve results.
- Strong focus on developing an organizational culture that fosters teamwork.
- Ability to work in a fast paced environment.
- Ability to effectively influence key decision makers.
- Ability to work well under pressure and maintain positive, enthusiastic attitude.
Additional:
- Travel is required.
- Must have a valid driver’s license and active vehicle insurance policy. In addition, your driving record will be reviewed and will be considered as part of your application.
Business Description:
Cranial and Spinal Technologies (CST) operating unit is redefining cranial and spinal procedures to reduce variability and improve outcomes with the goal of restoring long-term quality of life for more patients. We are the first company to offer an integrated solution that includes artificial intelligence-driven surgical planning, personalized spinal implants, and robotic-assisted surgical delivery to make patient care more customized.
CST is the market leader in spinal implants, robotics, and navigation. Our integrated operating unit is comprised of 4 global businesses, Spine and Biologics, Enabling Technologies, intelligent Data Solutions (iDS) and China Cranial, Spinal, Orthopedics & Technologies.
This role will support our Spinal Surgical Robotics platforms.
#LI-MDT
For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.
U.S. Work Authorization & Sponsorship
At Medtronic, we are committed to fostering an environment where employees can thrive and make a meaningful impact. In alignment with our enterprise-wide workforce planning approach, U.S. work authorization sponsorship (H-1B, TN, J, etc.) is offered exclusively for Principal-level roles and above, where specialized expertise aligns with long-term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Join us in our mission to alleviate pain, restore health, and extend life—where your unique background and perspective are valued.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
Salary ranges for U.S (excl. PR) locations (USD): 100,000-100,000
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).
In addition to Base Salary, this position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
The following benefits and additional compensation are available to all regular employees: Incentive plans, 401(k) plan plus employer contribution and match, Short-term disability, Paid time off, Paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, Non-qualified Retirement Plan Supplement (subject to IRS earning minimums), and Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).
Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.
Further details are available at the link below:
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
See all 15+ Customer Success at Medtronic jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Success at Medtronic roles.
Get Access To All JobsTips for Finding Customer Success Jobs at Medtronic Jobs
Frame Your Clinical Domain Knowledge Upfront
Medtronic's Customer Success roles sit at the intersection of healthcare and technology. Tailor your resume to show familiarity with medical device workflows, hospital procurement cycles, or clinical education, not just generic SaaS or account management experience.
Target Roles Tied to Device Portfolios
Medtronic staffs Customer Success by product division, such as cardiac rhythm, surgical robotics, or diabetes management. Identifying which division aligns with your background narrows your search and signals genuine fit to hiring managers reviewing visa-sponsored candidates.
Understand How TN Fits Customer Success
Canadian and Mexican nationals in qualifying roles may enter on TN status, which Medtronic sponsors for Customer Success positions that map to DOL-recognized TN occupational categories. Confirm your specific job title aligns with an eligible category before negotiating your offer.
Ask About PERM Timing During Offer Negotiation
Medtronic sponsors Green Card pathways through PERM-based EB-2 and EB-3 for Customer Success hires. Ask recruiting directly whether your role and level qualify for employer-sponsored permanent residence, and clarify how long the company typically waits before initiating the PERM process.
Use Migrate Mate to Find Sponsored Openings
Filtering for Customer Success roles with confirmed visa sponsorship saves significant research time. Use Migrate Mate to browse Medtronic's current openings filtered by sponsorship type, so you're only applying to positions where your visa category is actively supported.
Customer Success at Medtronic jobs are hiring across the US. Find yours.
Find Customer Success at Medtronic JobsFrequently Asked Questions
Does Medtronic sponsor H-1B visas for Customer Success?
Yes, Medtronic sponsors H-1B visas for Customer Success roles that qualify as specialty occupations under USCIS guidelines. These positions typically require a bachelor's degree or higher in a relevant field. Because H-1B sponsorship involves cap-subject lottery timing, it's worth confirming with the recruiting team early in the process whether your target role and start date are compatible with H-1B filing cycles.
How do I apply for Customer Success jobs at Medtronic?
Applications go through Medtronic's careers portal, where roles are listed by division and location. Before applying, review the job description closely for language about visa sponsorship eligibility, since individual postings sometimes specify which statuses are supported. You can also browse current openings filtered by sponsorship type on Migrate Mate, which surfaces Medtronic Customer Success roles alongside their sponsorship details in one place.
Which visa types does Medtronic commonly sponsor for Customer Success roles?
Medtronic sponsors a range of visa categories for Customer Success, including H-1B for specialty occupation workers, F-1 OPT and CPT for students in qualifying programs, TN status for eligible Canadian and Mexican nationals, and employer-sponsored Green Card pathways through EB-2 and EB-3 PERM filings. The visa types available to you depend on your nationality, education, and the specific role's classification.
What qualifications does Medtronic expect for Customer Success roles?
Medtronic's Customer Success positions typically require a bachelor's degree, often in life sciences, nursing, biomedical engineering, or a business discipline with demonstrated exposure to clinical environments. Beyond credentials, candidates are expected to show experience navigating complex stakeholder relationships, ideally in hospital or health system settings. Clinical credentialing requirements vary by account type and device portfolio.
How long does Medtronic's visa sponsorship process take for Customer Success hires?
Timeline depends on visa type. H-1B sponsorship tied to the annual cap follows USCIS's April lottery and October 1 start date cycle, so hires may wait several months before receiving work authorization. TN status for eligible nationals can often be obtained at the border or port of entry with employer documentation in hand. PERM-based Green Card sponsorship through EB-2 or EB-3 typically takes one to several years depending on your priority date and country of birth.
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