Concierge Jobs at MultiCare Health System with Visa Sponsorship
Concierge roles at MultiCare Health System sit at the intersection of patient experience and operational support across a large regional health network. MultiCare has a track record of sponsoring international workers across multiple visa categories for service-focused roles, making it a realistic target for candidates who need employer sponsorship.
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About Indigo Urgent Care
Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.
Join our team as a Clinical Concierge Medical Assistant with Indigo.
At Indigo, we embrace innovation and value input from our team members. We focus on what matters most—caring for the patients in the communities we serve.
FTE: 0.9
Shift: Day
Schedule: 8am-8pm (3 x 12-hour shifts)
Unique Earning Potential, in addition to your base hourly rate:
- $2.50/hour Indigo Premium on top of base rate for all hours worked
- $1.75/hour X-Ray Certification Premium on top of base rate for all hours worked for employees who become trained and certified in X-Ray
- $1.25/hour Weekend Differential for staff who work weekend shifts
- Extra Shifts and Float incentives awarded when applicable
- Monthly Indigo Incentive Program, with a payout rate of up to $300/month
What We Offer
- Excellent, robust benefits including a variety of medical, dental, and vision coverage plans to fit your needs with generous employer-paid contribution, life insurance, and short- and long-term disability
- Additional Total Rewards including a variety of retirement savings plans
- Career growth focuses on leadership pathways, mentor/preceptor opportunities, and tuition reimbursement program (100% of tuition and fees or up to $5,250 for full-time employees/$2,500 for part-time employees per year)
- Generous paid time off, including time off for extended illness and wellness program to support work/life balance, including dedicated mental health coaching and services
- Benefits eligibility may depend on role and location, some exceptions may apply
Position Summary
The Clinical Concierge Medical Assistant is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. As a Clinical Concierge Medical Assistant, you will work in high-collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance.
Responsibilities
- You will collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
- You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
- Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
- You will create and provide a safe and supportive environment for patients
Requirements
Washington State Requirements:
- Washington State Medical Assistant-Certified (MA-C)
- Washington State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA-C is issued.
- Current BLS Certification or may be obtained through an in-house training program, depending on assignment
- Minimum one (1) year experience in physician's office or other medical facility preferred
- Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire Washington State Medical Assistant-Certified (MA-C) license within 45 days of hire.
Idaho State Requirements:
- Current CMA certification by AAMA, NHA or NCCT
- WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment
- Current BLS Certification or may be obtained through an in-house training program, depending on assignment
- Minimum one (1) year experience in physician's office or other medical facility preferred
- Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire
A Better Way to Work in Health Care
- Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work.
- Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels.
- Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff.
- Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.83 - $35.71 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
Associated benefit information can be viewed here.
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Get Access To All JobsTips for Finding Concierge Jobs at MultiCare Health System Jobs
Frame your credentials for healthcare hospitality
Gather documentation that shows guest services or patient-facing experience in a healthcare or clinical setting. Concierge roles at MultiCare sit closer to care coordination than hotel concierge work, so highlight any exposure to medical terminology, HIPAA-aware communication, or patient navigation.
Verify your occupation qualifies for your visa
Check the O*NET profile for Concierge occupations to confirm the role's job zone and typical education requirements. This matters when MultiCare's HR team assesses whether a position supports an H-1B or EB-3 petition under the appropriate occupational classification.
Target MultiCare facilities with patient experience programs
MultiCare operates hospitals, urgent care centers, and specialty clinics across Washington and Idaho. Concierge openings tied to patient experience or wayfinding programs tend to sit within departments that already have established visa sponsorship workflows, so filter your search by facility type.
Ask about sponsorship timing before accepting an offer
Confirm whether MultiCare will initiate your LCA and I-129 filing before your current work authorization expires. If you're on OPT, factor in the 60-day grace period after program end when negotiating your start date so there's no gap in authorized employment.
Use Migrate Mate to identify open Concierge roles with sponsorship
Search Migrate Mate to browse current Concierge openings at MultiCare Health System filtered by visa type. This saves you from applying through general job boards where sponsorship eligibility isn't surfaced until late in the process.
Understand how MultiCare handles prevailing wage for this role
Before your offer letter arrives, run a prevailing wage lookup using OFLC Wage Search for the Concierge occupation in the relevant Washington or Idaho metro area. If the offered salary falls below the DOL's Level I or II wage, the LCA can be delayed or denied.
Concierge at MultiCare Health System jobs are hiring across the US. Find yours.
Find Concierge at MultiCare Health System JobsFrequently Asked Questions
Does MultiCare Health System sponsor H-1B visas for Concierges?
MultiCare Health System does sponsor H-1B visas, including for service and support roles like Concierge positions. Because Concierge occupations don't always meet the specialty occupation threshold required for H-1B approval, you'll want to confirm with the hiring team that the specific role's job description and degree requirements are structured to support a successful petition before accepting an offer.
How do I apply for Concierge jobs at MultiCare Health System?
You can browse current Concierge openings at MultiCare filtered by visa sponsorship eligibility through Migrate Mate. From there, applications typically go through MultiCare's internal careers portal. Prepare a resume that highlights patient-facing service experience and any healthcare environment exposure, since MultiCare Concierge roles often require familiarity with hospital workflows, patient confidentiality standards, and care navigation support.
Which visa types does MultiCare Health System commonly use for Concierge roles?
MultiCare sponsors across several visa categories for this function, including H-1B, F-1 OPT, F-1 CPT, TN, J-1, and employment-based Green Card pathways like EB-2 and EB-3. For Concierge positions specifically, F-1 OPT and TN sponsorship are commonly used for early-career candidates, while EB-3 is the more typical permanent residency pathway given the occupational classification involved.
What qualifications does MultiCare expect for sponsored Concierge candidates?
MultiCare generally looks for prior experience in a patient-facing or guest services environment, strong communication skills, and comfort working within a clinical or healthcare operational setting. A relevant associate or bachelor's degree strengthens your profile, particularly if you're seeking H-1B sponsorship. Familiarity with electronic health record systems or medical office protocols can differentiate you from other candidates at the interview stage.
How long does the sponsorship process take for a Concierge role at MultiCare?
Timeline depends on the visa type. For H-1B petitions, USCIS standard processing runs several months, though premium processing is available to compress that window significantly. For F-1 OPT transitions, the authorization is already in place and the employer simply verifies it through E-Verify. EB-3 Green Card sponsorship through PERM involves a DOL labor market test that typically adds one to two years before the petition stage begins.
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