Customer Service Jobs at MyMichigan Health with Visa Sponsorship
Customer Service roles at MyMichigan Health put you at the center of patient-facing operations across a regional health system in Michigan. MyMichigan Health has a track record of sponsoring international candidates for this function, making it a realistic target if you're on a work visa or OPT.
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Get Access To All JobsINTRODUCTION
We are seeking a highly organized and detail-oriented Administrative Assistant to serve as an intern and provide seamless support to our leadership and AHEC team, including Directors and Officers. At MidMichigan Community Health Services, our mission is to provide high-quality, community-oriented, patient-centered health services for all. The successful candidate will play a pivotal role in optimizing our team’s time, ensuring smooth operations within our dynamic healthcare environment. Your exceptional communication skills, discretion, and commitment to excellence will be key to thriving in this role. If you are passionate about enabling leaders to work more effectively and have a desire to provide excellent administrative and business support, we welcome working with you in making a significant impact in our organization as you prepare for your future career.
ROLE AND RESPONSIBILITIES
- Provide direct support to team members and directors
- Handle correspondence, draft emails, letters, reports and presentations
- Develop communications and marketing materials, both internal and external, including brochures, flyers, and educational and informational materials
- Handle sensitive information in a confidential manner
- Create social media communications including Facebook and LinkedIn
- Assist with logistics and materials for events, both internal and external, including meetings, seminars, workshops and health fair
- Participate in and support ongoing team meetings, both internal and external, which may include department, CAT meetings, Director’s meetings, board of Directors meetings, AHEC Community Advisory Board Meetings, National AHEC Organization committee meetings, and any community meetings as scheduling allows
BASIC QUALIFICATIONS
- Minimum of two years in college, pursuing a degree in business, communications, marketing, health care, management, or other related field of study
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) and MS Teams
- Ability to use social media, graphic design, and communications platforms
- Excellent verbal and written communication skills
- Ability to multitask and prioritize daily workload
- Exceptional organizational and time-management skills
- Detail-oriented with strong problem-solving skills
- Professional demeanor and able to handle confidential information with integrity and trustworthiness
- Strong interpersonal skills with ability to interact with staff at all levels
- Ability to work independently and as part of a team
- Willingness to continue to learn and improve administrative, communication, and business skills
INTRODUCTION
We are seeking a highly organized and detail-oriented Administrative Assistant to serve as an intern and provide seamless support to our leadership and AHEC team, including Directors and Officers. At MidMichigan Community Health Services, our mission is to provide high-quality, community-oriented, patient-centered health services for all. The successful candidate will play a pivotal role in optimizing our team’s time, ensuring smooth operations within our dynamic healthcare environment. Your exceptional communication skills, discretion, and commitment to excellence will be key to thriving in this role. If you are passionate about enabling leaders to work more effectively and have a desire to provide excellent administrative and business support, we welcome working with you in making a significant impact in our organization as you prepare for your future career.
ROLE AND RESPONSIBILITIES
- Provide direct support to team members and directors
- Handle correspondence, draft emails, letters, reports and presentations
- Develop communications and marketing materials, both internal and external, including brochures, flyers, and educational and informational materials
- Handle sensitive information in a confidential manner
- Create social media communications including Facebook and LinkedIn
- Assist with logistics and materials for events, both internal and external, including meetings, seminars, workshops and health fair
- Participate in and support ongoing team meetings, both internal and external, which may include department, CAT meetings, Director’s meetings, board of Directors meetings, AHEC Community Advisory Board Meetings, National AHEC Organization committee meetings, and any community meetings as scheduling allows
BASIC QUALIFICATIONS
- Minimum of two years in college, pursuing a degree in business, communications, marketing, health care, management, or other related field of study
- Proficiency in MS Office (MS Excel and MS PowerPoint, in particular) and MS Teams
- Ability to use social media, graphic design, and communications platforms
- Excellent verbal and written communication skills
- Ability to multitask and prioritize daily workload
- Exceptional organizational and time-management skills
- Detail-oriented with strong problem-solving skills
- Professional demeanor and able to handle confidential information with integrity and trustworthiness
- Strong interpersonal skills with ability to interact with staff at all levels
- Ability to work independently and as part of a team
- Willingness to continue to learn and improve administrative, communication, and business skills
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Get Access To All JobsTips for Finding Customer Service Jobs at MyMichigan Health Jobs
Frame healthcare customer service credentials clearly
Patient access, medical billing, and insurance verification experience translate directly to MyMichigan Health's customer service roles. Tailor your resume to surface these specifics rather than generic service language, since healthcare HR teams screen for clinical-adjacent terminology.
Target MyMichigan Health's patient access openings
Customer service hiring at regional health systems like MyMichigan often flows through patient access and revenue cycle departments. Search those department labels alongside customer service when browsing open roles so you don't miss relevant listings.
Confirm E-Verify enrollment before your final interview
Healthcare employers receiving federal funding are required to use E-Verify for employment eligibility. Confirming MyMichigan Health's E-Verify participation ahead of your offer conversation means you're not caught off guard during onboarding paperwork.
Build your H-1B petition timeline around MyMichigan's hiring cycles
If you're targeting H-1B sponsorship, work backward from the April 1 USCIS filing window. A late-fall or winter offer gives your employer enough runway to prepare the Labor Condition Application with DOL and file before the cap registration deadline.
Use Migrate Mate to find open roles by visa type
Filtering job boards by sponsorship type wastes time when you're targeting a specific employer. Migrate Mate lets you browse MyMichigan Health's current Customer Service openings filtered by the visa categories they actively sponsor, so you apply to roles that are actually viable for your status.
Customer Service at MyMichigan Health jobs are hiring across the US. Find yours.
Find Customer Service at MyMichigan Health JobsFrequently Asked Questions
Does MyMichigan Health sponsor H-1B visas for Customer Service?
Yes, MyMichigan Health has sponsored H-1B visas for Customer Service roles. Regional health systems commonly use H-1B sponsorship for patient-facing and administrative functions when qualified candidates are on that status. If you're pursuing this path, factor in the USCIS cap registration window in March and work with your hiring contact to confirm the employer's H-1B filing readiness before accepting an offer.
How do I apply for Customer Service jobs at MyMichigan Health?
You can browse open Customer Service positions at MyMichigan Health through their careers portal or through Migrate Mate, which filters roles by visa sponsorship type so you can quickly identify listings relevant to your status. When applying, include your visa classification and work authorization end date in your cover letter. MyMichigan Health's patient access and revenue cycle departments are the most common hiring channels for customer service candidates.
Which visa types does MyMichigan Health sponsor for Customer Service roles?
MyMichigan Health sponsors H-1B, TN, F-1 OPT, and F-1 CPT for Customer Service positions. TN is available to Canadian and Mexican nationals in eligible professional categories. F-1 OPT and CPT are common entry points for recent graduates, with H-1B sponsorship often following for candidates who transition into longer-term roles within the health system.
What qualifications does MyMichigan Health expect for Customer Service roles?
MyMichigan Health's customer service positions typically require experience in healthcare-adjacent environments, including patient intake, insurance verification, medical billing, or call center operations within a clinical setting. Familiarity with electronic health record systems is a practical advantage. For international candidates, strong written and verbal English communication skills are a baseline requirement given the patient-facing nature of the work.
How do I plan my timeline if I need visa sponsorship from MyMichigan Health?
Your timeline depends on your current status. F-1 OPT candidates should secure an offer before their OPT authorization expires, since the 60-day grace period does not include work authorization. TN holders can typically start once documentation is completed at the port of entry. H-1B candidates targeting cap-subject sponsorship need an offer by late February to allow time for DOL Labor Condition Application certification and USCIS registration in March.
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