Technician Jobs at NTT DATA with Visa Sponsorship
Technician jobs at NTT DATA span infrastructure, managed services, and IT support roles that keep enterprise systems running. The company has an established process for sponsoring work visas across multiple categories, making it a realistic target if you need sponsorship to work in the U.S.
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Get Access To All JobsReq ID: 379475
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Onsite End-User Support and Backup Technician - Lisle, IL to join our team in Lisle, Illinois (US-IL), United States (US).
The primary responsibility of this Onsite IT Support Technician position is to provide on-site end-user support for technical incidents and service requests at the client site. The technician will manage issues from initial diagnosis through final resolution, ensuring an exceptional support experience while delivering professional and reliable services to a key client.
Please Read PRIOR to APPLYING:
This position is primarily responsible for providing dedicated technical support to a designated group of users within a corporate environment based in Lisle, Illinois.
In addition, the technician will serve as a backup resource for the onsite VIP Support Technician in the Lisle office and provide secondary support coverage for the technician supporting the plant operations environment in East Chicago, Indiana.
Travel Requirements:
- Regular travel to the East Chicago, IN location is required approximately one to two times per month for day trips.
- Mileage expenses exceeding the normal commute distance to the primary work location in Lisle, IL will be reimbursed in accordance with company policy.
- Occasional domestic travel, including overnight stays, may be required based on business needs.
Position Overview:
- Individuals here have a well-rounded knowledge of the policies and procedures for their work area.
- Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
- They desktop may make policy recommendations to their managers and be an escalation point for less experienced team members.
- Performs troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks, printers.
- Manage the shipping, receiving, tracking, and inventory of laptop, desktop, and peripheral equipment, ensuring timely deployment and accurate asset records.
- May respond to calls after normal business hours per leader instructions.
- Identifies potential issues that could adversely impact end user experience and takes corrective action.
- Update and resolve tickets in a timely manner to achieve Service Levels.
- Be the secondary/back up support for VIP’s at the main office when the VIP technician is out of office.
Requirements:
- 3+ years relevant IT support experience (both remote and onsite)
- Client facing experience required
- Must have experience working in a Windows operating system environment
- Ability to physically perform general office requirements. (Minimum of 30lbs +)
- Travel to East Chicago, IN, a minimum of once a month is required. Mileage that is beyond the daily distance to the primary office will be reimbursed
- High School Diploma or equivalent
Highly Preferred Skills and Experience
- Solid client service skills to include: Excellent written and verbal communication skills, with the ability to provide clear, concise updates, documentation, and customer support in a professional manner.
- A+ desktop or equivalent skill set is highly recommended; additional certifications for various hardware platforms may be required.
- Ability to physically perform general office requirements.
- Must be able to perform essential responsibilities with or without reasonable accommodation.
- Travel to East Chicago, IN, a minimum of once a month is required. Mileage that is beyond the daily distance to the primary office will be reimbursed.
- Domestic travel with overnight stay, may be required at times.
- Undergraduate degree or some college coursework preferred
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $27/hr - $34/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
Req ID: 379475
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Onsite End-User Support and Backup Technician - Lisle, IL to join our team in Lisle, Illinois (US-IL), United States (US).
The primary responsibility of this Onsite IT Support Technician position is to provide on-site end-user support for technical incidents and service requests at the client site. The technician will manage issues from initial diagnosis through final resolution, ensuring an exceptional support experience while delivering professional and reliable services to a key client.
Please Read PRIOR to APPLYING:
This position is primarily responsible for providing dedicated technical support to a designated group of users within a corporate environment based in Lisle, Illinois.
In addition, the technician will serve as a backup resource for the onsite VIP Support Technician in the Lisle office and provide secondary support coverage for the technician supporting the plant operations environment in East Chicago, Indiana.
Travel Requirements:
- Regular travel to the East Chicago, IN location is required approximately one to two times per month for day trips.
- Mileage expenses exceeding the normal commute distance to the primary work location in Lisle, IL will be reimbursed in accordance with company policy.
- Occasional domestic travel, including overnight stays, may be required based on business needs.
Position Overview:
- Individuals here have a well-rounded knowledge of the policies and procedures for their work area.
- Their work may require discretion and independent judgment for non-routine matters. However, the primary focus of work activity is predominately routine.
- They desktop may make policy recommendations to their managers and be an escalation point for less experienced team members.
- Performs troubleshooting, parts replacement, systems upgrades, deployment and repair on desktops / notebooks, printers.
- Manage the shipping, receiving, tracking, and inventory of laptop, desktop, and peripheral equipment, ensuring timely deployment and accurate asset records.
- May respond to calls after normal business hours per leader instructions.
- Identifies potential issues that could adversely impact end user experience and takes corrective action.
- Update and resolve tickets in a timely manner to achieve Service Levels.
- Be the secondary/back up support for VIP’s at the main office when the VIP technician is out of office.
Requirements:
- 3+ years relevant IT support experience (both remote and onsite)
- Client facing experience required
- Must have experience working in a Windows operating system environment
- Ability to physically perform general office requirements. (Minimum of 30lbs +)
- Travel to East Chicago, IN, a minimum of once a month is required. Mileage that is beyond the daily distance to the primary office will be reimbursed
- High School Diploma or equivalent
Highly Preferred Skills and Experience
- Solid client service skills to include: Excellent written and verbal communication skills, with the ability to provide clear, concise updates, documentation, and customer support in a professional manner.
- A+ desktop or equivalent skill set is highly recommended; additional certifications for various hardware platforms may be required.
- Ability to physically perform general office requirements.
- Must be able to perform essential responsibilities with or without reasonable accommodation.
- Travel to East Chicago, IN, a minimum of once a month is required. Mileage that is beyond the daily distance to the primary office will be reimbursed.
- Domestic travel with overnight stay, may be required at times.
- Undergraduate degree or some college coursework preferred
NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $27/hr - $34/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.
This position may also be eligible for incentive compensation based on individual and/or company performance. If the position offered in temporary, the position will not be eligible for incentive compensation.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and ADD insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
See all Technician Jobs at NTT DATA
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Technician Jobs at NTT DATA.
Get Access To All JobsTips for Finding Technician Jobs at NTT DATA
Align Your Credentials to NTT DATA's Stack
NTT DATA's Technician roles frequently require certifications like CompTIA A+, Network+, or vendor-specific credentials from Cisco or Microsoft. Having these documented before you apply strengthens your specialty occupation case and gives hiring managers a clear reason to move forward.
Target Managed Services Openings Specifically
NTT DATA's managed services division consistently hires Technicians for client-facing infrastructure work. These roles are structured around defined technical scopes, which makes them easier to support under H-1B specialty occupation requirements than general IT support positions.
Search Open Technician Roles Through Migrate Mate
NTT DATA posts Technician openings across multiple locations, and not all roles have the same sponsorship appetite. Use Migrate Mate to filter specifically for NTT DATA Technician jobs that include visa sponsorship, so you're only spending time on positions that fit your situation.
Clarify Sponsorship Type Early in Interviews
NTT DATA sponsors multiple visa categories including H-1B, TN, E-3, and F-1 OPT. Ask the recruiter which category applies to your role during the first conversation, because the internal process and timeline differ significantly between a new H-1B petition and an OPT extension.
Understand the H-1B Cap and NTT DATA's Timeline
If you need a cap-subject H-1B, USCIS registration opens in March for an October 1 start date. NTT DATA typically coordinates petitions through an in-house immigration team, so confirm your start date aligns with that cycle before accepting an offer contingent on H-1B approval.
Prepare a Degree Equivalency Packet in Advance
Technician roles at NTT DATA may require USCIS to accept a combination of education and work experience as equivalent to a four-year degree. Having a third-party credential evaluation completed before your offer letter arrives prevents delays when the immigration team initiates your H-1B petition.
Frequently Asked Questions
Does NTT DATA sponsor H-1B visas for Technicians?
Yes, NTT DATA sponsors H-1B visas for Technician roles that qualify as specialty occupations under USCIS standards. The role typically needs to require at least a bachelor's degree or its equivalent in a specific technical field. Because H-1B is subject to an annual cap and lottery, timing your application to align with NTT DATA's internal petition cycle, which targets the October 1 fiscal year start, is critical.
How do I apply for Technician jobs at NTT DATA?
You can browse and apply for Technician positions at NTT DATA directly through their careers portal or through Migrate Mate, which filters specifically for roles that include visa sponsorship. When applying, tailor your resume to reflect the technical certifications and infrastructure experience listed in the job description, and be upfront about your visa status in the initial recruiter screening call.
Which visa types does NTT DATA commonly use for Technician roles?
NTT DATA sponsors several visa categories for Technicians, including H-1B for most international applicants, E-3 visa for Australian citizens, TN visa for Canadian and Mexican nationals under the USMCA, and F-1 OPT or CPT for students currently enrolled in or recently graduated from U.S. programs. The right category depends on your citizenship, degree level, and where you are in the process.
What qualifications does NTT DATA expect for Technician roles?
NTT DATA generally looks for a combination of formal education in IT, computer science, or a related field and hands-on experience with enterprise infrastructure or managed services environments. Vendor certifications from Cisco, Microsoft, or CompTIA are frequently listed as requirements or strong preferences. For visa purposes, your qualifications also need to satisfy USCIS's specialty occupation standard, which requires the role to normally require at least a bachelor's degree in a specific discipline.
How do I handle timing if my OPT expires before NTT DATA files my H-1B?
If your F-1 OPT expires before October 1 and NTT DATA files your H-1B petition in March, you may qualify for a cap-gap extension, which allows you to continue working legally through September 30 while your petition is pending. USCIS automatically grants cap-gap protection when a timely H-1B petition is filed on your behalf. Confirm with NTT DATA's immigration team that your petition will be filed before your OPT end date.