Technician Jobs at NTT DATA with Visa Sponsorship
Technician jobs at NTT DATA span infrastructure, managed services, and IT support roles that keep enterprise systems running. The company has an established process for sponsoring work visas across multiple categories, making it a realistic target if you need sponsorship to work in the U.S.
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Get Access To All JobsINTRODUCTION
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
ABOUT THE JOB
NTT Data's client is currently seeking a L2 Data Center Technician to join their team in New York City, New York.
ROLE AND RESPONSIBILITIES
- Lead MAC operations and ensure compliance with cabling and racking standards.
- Run copper and fiber cabling, including labeling and documenting connections.
- Independently perform racking, stacking, and structured cabling for new deployments.
- Troubleshoot network connectivity and hardware issues, including fiber diagnostics.
- Coordinate with vendors and internal teams to support infrastructure upgrades.
Key Responsibilities:
- Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
- Ensures that any software that is part of the solution is installed and configured according to client requirements.
- Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
- Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
- Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
- Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
- Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
- Ensures the efficient and comprehensive resolution of incidents and requests.
- Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
- Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
- Provides second line remote and onsite technical support to clients.
- Provides second line field engineering services to clients.
- Reports and escalates issues to 3rd party vendors if necessary.
- Follows the required handover procedures for shift changes to ensure service continuity.
BASIC QUALIFICATIONS
- Good communication skills, both verbal and written.
- Ability to plan activities and projects well in advance and take into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
ACADEMIC QUALIFICATIONS AND CERTIFICATIONS
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC - Ex: CCNP (DC), ONTApp etc.
REQUIRED EXPERIENCE
- Moderate level of experience in building, deploying and supporting data center networking infrastructure.
- Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.
COMPENSATION
- The starting hourly range for this remote role is Hourly rate $40.00/hour to $45.00/Hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
LI-NorthAmerica
INTRODUCTION
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
ABOUT THE JOB
NTT Data's client is currently seeking a L2 Data Center Technician to join their team in New York City, New York.
ROLE AND RESPONSIBILITIES
- Lead MAC operations and ensure compliance with cabling and racking standards.
- Run copper and fiber cabling, including labeling and documenting connections.
- Independently perform racking, stacking, and structured cabling for new deployments.
- Troubleshoot network connectivity and hardware issues, including fiber diagnostics.
- Coordinate with vendors and internal teams to support infrastructure upgrades.
Key Responsibilities:
- Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
- Ensures that any software that is part of the solution is installed and configured according to client requirements.
- Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
- Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
- Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
- Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
- Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
- Ensures the efficient and comprehensive resolution of incidents and requests.
- Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
- Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
- Provides second line remote and onsite technical support to clients.
- Provides second line field engineering services to clients.
- Reports and escalates issues to 3rd party vendors if necessary.
- Follows the required handover procedures for shift changes to ensure service continuity.
BASIC QUALIFICATIONS
- Good communication skills, both verbal and written.
- Ability to plan activities and projects well in advance and take into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.
ACADEMIC QUALIFICATIONS AND CERTIFICATIONS
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC - Ex: CCNP (DC), ONTApp etc.
REQUIRED EXPERIENCE
- Moderate level of experience in building, deploying and supporting data center networking infrastructure.
- Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.
COMPENSATION
- The starting hourly range for this remote role is Hourly rate $40.00/hour to $45.00/Hour. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.
About NTT DATA:
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.
LI-NorthAmerica
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Get Access To All JobsTips for Finding Technician Jobs at NTT DATA
Align Your Credentials to NTT DATA's Stack
NTT DATA's Technician roles frequently require certifications like CompTIA A+, Network+, or vendor-specific credentials from Cisco or Microsoft. Having these documented before you apply strengthens your specialty occupation case and gives hiring managers a clear reason to move forward.
Target Managed Services Openings Specifically
NTT DATA's managed services division consistently hires Technicians for client-facing infrastructure work. These roles are structured around defined technical scopes, which makes them easier to support under H-1B specialty occupation requirements than general IT support positions.
Search Open Technician Roles Through Migrate Mate
NTT DATA posts Technician openings across multiple locations, and not all roles have the same sponsorship appetite. Use Migrate Mate to filter specifically for NTT DATA Technician jobs that include visa sponsorship, so you're only spending time on positions that fit your situation.
Clarify Sponsorship Type Early in Interviews
NTT DATA sponsors multiple visa categories including H-1B, TN, E-3, and F-1 OPT. Ask the recruiter which category applies to your role during the first conversation, because the internal process and timeline differ significantly between a new H-1B petition and an OPT extension.
Understand the H-1B Cap and NTT DATA's Timeline
If you need a cap-subject H-1B, USCIS registration opens in March for an October 1 start date. NTT DATA typically coordinates petitions through an in-house immigration team, so confirm your start date aligns with that cycle before accepting an offer contingent on H-1B approval.
Prepare a Degree Equivalency Packet in Advance
Technician roles at NTT DATA may require USCIS to accept a combination of education and work experience as equivalent to a four-year degree. Having a third-party credential evaluation completed before your offer letter arrives prevents delays when the immigration team initiates your H-1B petition.
Frequently Asked Questions
Does NTT DATA sponsor H-1B visas for Technicians?
Yes, NTT DATA sponsors H-1B visas for Technician roles that qualify as specialty occupations under USCIS standards. The role typically needs to require at least a bachelor's degree or its equivalent in a specific technical field. Because H-1B is subject to an annual cap and lottery, timing your application to align with NTT DATA's internal petition cycle, which targets the October 1 fiscal year start, is critical.
How do I apply for Technician jobs at NTT DATA?
You can browse and apply for Technician positions at NTT DATA directly through their careers portal or through Migrate Mate, which filters specifically for roles that include visa sponsorship. When applying, tailor your resume to reflect the technical certifications and infrastructure experience listed in the job description, and be upfront about your visa status in the initial recruiter screening call.
Which visa types does NTT DATA commonly use for Technician roles?
NTT DATA sponsors several visa categories for Technicians, including H-1B for most international applicants, E-3 visa for Australian citizens, TN visa for Canadian and Mexican nationals under the USMCA, and F-1 OPT or CPT for students currently enrolled in or recently graduated from U.S. programs. The right category depends on your citizenship, degree level, and where you are in the process.
What qualifications does NTT DATA expect for Technician roles?
NTT DATA generally looks for a combination of formal education in IT, computer science, or a related field and hands-on experience with enterprise infrastructure or managed services environments. Vendor certifications from Cisco, Microsoft, or CompTIA are frequently listed as requirements or strong preferences. For visa purposes, your qualifications also need to satisfy USCIS's specialty occupation standard, which requires the role to normally require at least a bachelor's degree in a specific discipline.
How do I handle timing if my OPT expires before NTT DATA files my H-1B?
If your F-1 OPT expires before October 1 and NTT DATA files your H-1B petition in March, you may qualify for a cap-gap extension, which allows you to continue working legally through September 30 while your petition is pending. USCIS automatically grants cap-gap protection when a timely H-1B petition is filed on your behalf. Confirm with NTT DATA's immigration team that your petition will be filed before your OPT end date.