Data Manager Jobs at NTT DATA with Visa Sponsorship
Data Manager jobs at NTT DATA support clients in data governance, pipeline management, and analytics infrastructure across the company's technology and software delivery teams. The company has a consistent track record of sponsoring work visas for this function, covering multiple visa categories for both new hires and long-term employees.
Find Data Manager Jobs at NTT DATAOverview
Showing 5 of 21+ Data Manager Jobs at NTT DATA
See all Data Manager Jobs at NTT DATA
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Data Manager Jobs at NTT DATA.
Get Access To All JobsINTRODUCTION
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
ROLE AND RESPONSIBILITIES
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
Key responsibilities:
- Maintains the support process and ensures that requests for support are handled according to the procedures.
- Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
- Identifies and resolves problems following agreed procedures.
- Carries out agreed maintenance tasks.
- Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
- Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
- Prioritises and diagnoses incidents according to agreed procedures.
- Investigates causes of incidents and seeks resolution.
- Escalates unresolved incidents and follows up until incident is resolved.
- Provides service recovery, following resolution of incidents.
- Documents and closes resolved incidents according to agreed procedures.
- Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
- Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
- Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
- Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
- Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
- Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
- Identifies problems and errors prior to or when they occur.
- Logs all such incidents in a timely manner with the required level of detail with all the necessary.
- Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.
KNOWLEDGE, SKILLS AND ATTRIBUTES
- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
- Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
- Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
ACADEMIC QUALIFICATIONS AND CERTIFICATIONS
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
REQUIRED EXPERIENCE
- Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
- Entry level experience in technical support to clients.
- Entry level experience in diagnosis and troubleshooting.
- Entry level experience providing remote support in Data Center technologies.
- Entry level experience in relevant technology.
WORKPLACE TYPE
On-site Working
ABOUT NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.
INTRODUCTION
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
ROLE AND RESPONSIBILITIES
The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through pre-emptive service incident and resolution activities, this role will restore service to clients by driving incidents to an effective resolution and ensuring all requests, process events and resolution incidents result in zero missed service level agreement (SLA) conditions.
Key responsibilities:
- Maintains the support process and ensures that requests for support are handled according to the procedures.
- Uses service assurance software and tools to investigate and diagnose problems, collects performance statistics and creates reports, working with users, other staff and suppliers as appropriate.
- Identifies and resolves problems following agreed procedures.
- Carries out agreed maintenance tasks.
- Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required.
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.
- Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.
- Prioritises and diagnoses incidents according to agreed procedures.
- Investigates causes of incidents and seeks resolution.
- Escalates unresolved incidents and follows up until incident is resolved.
- Provides service recovery, following resolution of incidents.
- Documents and closes resolved incidents according to agreed procedures.
- Maintains secure, accurate, complete, and current configuration on configuration items (CIs).
- Applies tools, techniques and processes to track, log and correct information related to CIs, ensuring protection of assets and components from unauthorized change, diversion, and inappropriate use.
- Remotely investigates and identifies root cause of incidents and assist with the implementation of agreed remedies and preventative measures.
- Maintains knowledge of specific specialisms, provides detailed advice regarding their application.
- Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.
- Provides continuous feedback to clients and affected parties and update all systems, portals and ticketing tools as prescribed by standard operating procedures.
- Identifies problems and errors prior to or when they occur.
- Logs all such incidents in a timely manner with the required level of detail with all the necessary.
- Cooperates with all stakeholders including client IT environments, vendors, carriers and colleagues to expedite diagnosis of errors and problems and to identify a resolution.
KNOWLEDGE, SKILLS AND ATTRIBUTES
- Ability to communicate and work across different cultures and social groups.
- Ability to plan activities and projects well in advance and takes into account possible changing circumstances.
- Ability to maintain a positive outlook at work.
- Ability to work well in a pressurized environment.
- Ability to work hard and put in longer hours when it is necessary.
- Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting.
- Ability to adapt to changing circumstances.
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey.
- Entry level knowledge of vendor technologies, such as (but not limited to) Cisco, EMC, Dell Avaya etc.
- Entry level knowledge on management agent concepts, redundancy concepts and remote console architecture within supported technical domain.
ACADEMIC QUALIFICATIONS AND CERTIFICATIONS
- Bachelor's degree or equivalent in Information Technology or Computing or related field.
- Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.
REQUIRED EXPERIENCE
- Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.).
- Entry level experience in technical support to clients.
- Entry level experience in diagnosis and troubleshooting.
- Entry level experience providing remote support in Data Center technologies.
- Entry level experience in relevant technology.
WORKPLACE TYPE
On-site Working
ABOUT NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in RD.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an nttdata.com email address. If you suspect any fraudulent activity, please contact us.
See all Data Manager Jobs at NTT DATA
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Data Manager Jobs at NTT DATA.
Get Access To All JobsTips for Finding Data Manager Jobs at NTT DATA
Align Your Credentials to NTT DATA's Delivery Model
NTT DATA structures Data Manager roles around client-facing delivery and managed services. Certifications in data governance frameworks like DAMA-DMBOK or cloud platforms like AWS and Azure directly signal readiness for how they staff these positions.
Target Roles Tied to Federal or Enterprise Contracts
NTT DATA frequently staffs Data Managers on long-term government and enterprise IT contracts. These engagements tend to have longer visa sponsorship horizons, making them more stable for H-1B or Green Card pathways than project-based placements.
Find Open Roles Through Migrate Mate
Search Migrate Mate to filter Data Manager openings at NTT DATA by visa type. This lets you target postings where sponsorship is already confirmed rather than guessing which listings will support your visa category.
Clarify Sponsorship Type Before Accepting an Offer
NTT DATA sponsors multiple visa categories, so confirm which pathway applies to your offer. E-3 and TN are employer-filed but have different renewal timelines than H-1B, and each affects how quickly you can pursue PERM-based Green Card sponsorship.
Time Your Application Around H-1B Cap Deadlines
If you need H-1B sponsorship, USCIS registration opens each March for an October 1 start date. Engaging NTT DATA's recruitment team in January or February gives their HR and legal teams enough lead time to register you before the window closes.
Document Your Data Governance Experience in Concrete Terms
USCIS specialty occupation reviews for Data Manager petitions increasingly scrutinize whether the role requires a specific degree field. Frame your resume around data architecture, lifecycle management, or compliance, not general project coordination, to strengthen the petition.
Frequently Asked Questions
Does NTT DATA sponsor H-1B visas for Data Managers?
Yes, NTT DATA sponsors H-1B visas for Data Manager roles. The company has a well-established immigration program that handles petitions through the annual USCIS cap process. If you're already in H-1B status with another employer, NTT DATA can also file an H-1B transfer, which lets you start work as soon as USCIS receives the petition.
Which visa types does NTT DATA commonly sponsor for Data Manager roles?
NTT DATA sponsors H-1B, E-3 visa, TN visa, and F-1 OPT and CPT for Data Manager positions, and supports EB-2 and EB-3 Green Card pathways for longer-term employees. Australian citizens can use the E-3 visa route, while Canadian and Mexican nationals may qualify for TN visa status under the USMCA professional worker category.
How do I apply for Data Manager jobs at NTT DATA?
Browse open Data Manager postings on Migrate Mate to find NTT DATA listings filtered by visa sponsorship type. Apply directly through NTT DATA's careers portal with a resume that highlights data governance, pipeline ownership, and platform experience. Their recruiting process typically includes a screening call, technical interview, and stakeholder review before an offer is extended.
What qualifications does NTT DATA expect for Data Manager roles?
NTT DATA generally looks for a bachelor's degree in computer science, information systems, or a related field, along with hands-on experience managing data pipelines, governance frameworks, or enterprise data platforms. Familiarity with cloud environments such as AWS, Azure, or GCP and experience in client-facing or managed services contexts strengthens your profile significantly.
How do I understand the timeline for visa sponsorship after receiving an offer from NTT DATA?
Timeline depends on your visa category. TN and E-3 can be processed within a few weeks of an offer. H-1B transfers are typically effective within days of USCIS receiving the petition. New H-1B cap filings require waiting for the October 1 start date. PERM-based Green Card sponsorship, if offered, runs on a separate multi-year track coordinated through the DOL process.