PTI Quality Containment Solutions Visa Sponsorship USA

Part Time - Quality Liaison

Position Overview:

We are seeking a detail-oriented and experienced Quality Liaison/Technical Representative to join our team in a fast-paced automotive manufacturing environment. This role plays a vital role in connecting production, quality, and customer service functions to ensure that products meet both internal quality standards and customer expectations. The ideal candidate will have experience in the automotive industry and will demonstrate a strong commitment to continuous improvement, customer satisfaction, and team collaboration.

Key Responsibilities:

• Act as a bridge between quality, production, and customer teams to address and resolve quality-related concerns
• Conduct inspections using precision measurement instruments such as calipers, micrometers, and gauges
• Read and interpret technical documents including blueprints, specifications, and drawings
• Document findings, identify root causes, and assist with corrective and preventive action implementation
• Monitor and analyze product quality data and trends using Microsoft Excel
• Maintain clear and effective communication via gmail and other communication tools
• Maintain accurate records of inspections and ensure compliance with industry and company quality standards
• Must be able to use powerpoint to provide photos to customers in a presentation form as needed

Essential Duties and Responsibilities:

• Commit to 6S safety and continuous improvement initiatives
• Serve as a primary point of contact for customers, fostering strong relationships and providing outstanding service
• Coordinate closely with manufacturing, quality, and shipping teams to meet production timelines
• Input and track orders in the ERP system, validating accuracy and delivery schedules
• Provide timely and consistent customer support across all communication channels
• Support ISO 9001 and IATF 16949 compliance through adherence to procedures and documentation
• Monitor packaging and labeling to ensure customer and regulatory compliance
• Offer suggestions to streamline processes and reduce production lead times
• Participate in root cause investigations and drive continuous improvement efforts
• Maintain a customer-first approach while managing changing demands and schedules
• Exhibit professionalism and a positive attitude while addressing customer concerns under pressure

Qualifications

• Automotive manufacturing experience is required
• Must have Valid Drivers License and reliable transportation
• Previous experience in a quality-focused role (e.g., Quality Technician, Quality Control Manager, Quality Assurance Supervisor)
• Familiarity with automotive production or hands-on assembly processes is strongly preferred
• Proficient in blueprint reading and capable of using inspection tools including micrometers, calipers, and gauges
• Skilled in Microsoft Excel and Outlook
• Demonstrated ability to build positive working relationships with internal and external stakeholders
• Strong attention to detail, analytical thinking, and effective communication skills
• Experience working in environments governed by ISO 9001 or IATF 16949 standards is a plus

Other Skills and Abilities:

• Excellent verbal communication and interpersonal skills
• Effective collaboration and problem-solving capabilities
• Highly organized, dependable, and detail-oriented
• Comfortable using ERP systems for order tracking and workflow management
• Ability to work independently and respond to shifting priorities
• Proven ability to act with integrity, professionalism, and discretion
• Familiarity with quality and safety procedures in manufacturing settings

Working Conditions & Physical Requirements:

• Ability to alternate between office and production floor environments
• Frequent communication via phone, email, and face-to-face with both internal teams and external customers
• Flexibility to handle a mix of administrative and hands-on tasks
• Occasionally required to lift items up to 35 lbs.
• Use of personal protective equipment (PPE) when in designated manufacturing zones
• Weekends required as necessary

Job Type: Part-time

Pay: Up to $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Quality control: 3 years (Required)
• Quality Liaison: 3 years (Required)
• Technical Representative (Tech Rep): 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Bay City, MI 48707 (Required)

Work Location: In person