Customer Service Management Jobs at Public Storage with Visa Sponsorship
Customer Service Management jobs at Public Storage span district-level team leadership, operational oversight, and frontline service delivery across its storage facility network. Public Storage has an established history of sponsoring work visas for qualified managers in this function, making it a realistic target for international candidates building a U.S. management career.
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Get Access To All JobsCompany Description
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $18.00 Per Hour
Our Benefits
Total Rewards package available to our team:
- We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
- Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
- Company paid life, accidental death insurance, and
- Exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
- Our Property Managers get to work independently at multiple locations; spending time both inside and outside
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
- Ability to transport lift/move items weighing up to 35 pounds
- Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
- Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation:
Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
REFD0158
Company Description
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $18.00 Per Hour
Our Benefits
Total Rewards package available to our team:
- We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm)
- Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
- Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
- Company paid life, accidental death insurance, and
- Exclusive vendor discounts
- Mileage reimbursement is provided when traveling between properties or other work-related tasks
- Our Property Managers have the opportunity to earn performance-based bonuses!
Job Description
- Our Property Managers get to work independently at multiple locations; spending time both inside and outside
- We assess customer storage needs and make suggestions, including selling packing and moving supplies
- Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
- Auditing cash drawers and making bank deposits are part of the daily business
- We help keep our customers current with payments and make reminder and collection calls when required
Physical Requirements:
- Ability to transport lift/move items weighing up to 35 pounds
- Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
- Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
Qualifications
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation:
Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
Additional Information
More about Us!
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
REFD0158
See all 95+ Customer Service Management Jobs at Public Storage
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management Jobs at Public Storage.
Get Access To All JobsTips for Finding Customer Service Management Jobs at Public Storage
Frame your credentials around U.S. storage operations
Public Storage evaluates Customer Service Management candidates on facility operations experience, not just general retail or service backgrounds. Before applying, translate your resume to reflect occupancy management, customer escalation handling, and team scheduling in physical-location environments.
Target district and area manager openings specifically
Public Storage's Customer Service Management pipeline is heaviest at the district and area manager level. These roles carry broader operational scope, which strengthens the specialty occupation argument USCIS requires for H-1B petitions tied to management functions.
Confirm your visa category before the offer stage
Public Storage sponsors H-1B, TN, and employment-based Green Card pathways for this function. Know which category fits your nationality and degree before interviews so you can signal eligibility clearly rather than leaving sponsorship questions to late-stage negotiation.
Prepare for PERM timing if you need a Green Card
EB-2 and EB-3 Green Card sponsorship through PERM requires DOL to run a supervised recruitment process that typically takes 12 to 18 months before USCIS even sees the petition. Start that conversation with your hiring manager early in the offer process, not after you accept.
Verify your OPT or CPT end date against the hiring timeline
Public Storage's hiring cycle for management roles can run 6 to 10 weeks from application to offer. If you're on F-1 OPT with less than 90 days remaining, confirm whether your employer can file an H-1B cap-gap petition before your authorization expires.
Use Migrate Mate to filter verified sponsoring roles
Not every Customer Service Management listing at Public Storage is attached to an active sponsorship track. Use Migrate Mate to browse verified open roles at Public Storage filtered by visa type, so you're applying to positions where sponsorship has already been confirmed.
Frequently Asked Questions
Does Public Storage sponsor H-1B visas for Customer Service Managements?
Yes, Public Storage does sponsor H-1B visas for Customer Service Management roles. These positions typically qualify as specialty occupations when they require a bachelor's degree in business, operations management, or a related field. The employer files the H-1B petition through USCIS after securing a certified Labor Condition Application from the DOL. Roles at the district or area manager level tend to have the strongest specialty occupation arguments.
How do I apply for Customer Service Management jobs at Public Storage?
You can search for open Customer Service Management roles directly on Public Storage's careers page, or use Migrate Mate to browse verified positions filtered by visa sponsorship type. When applying, tailor your resume to reflect facility-based operations experience, team leadership in physical service environments, and any metrics around customer retention or occupancy. Flagging your visa status early in the process helps avoid late-stage complications.
Which visa types does Public Storage commonly use for Customer Service Management roles?
Public Storage sponsors H-1B visas for management roles requiring specialized degrees, TN visas for eligible Canadian and Mexican nationals in qualifying management occupations, and F-1 OPT and CPT for students in active degree programs. For longer-term pathways, Public Storage also supports EB-2 and EB-3 Green Card sponsorship through the PERM labor certification process for management-level hires.
What qualifications does Public Storage expect for Customer Service Management roles?
Public Storage typically looks for candidates with a bachelor's degree in business administration, operations management, or a closely related field, combined with direct experience managing teams in customer-facing or facilities-based environments. For H-1B eligibility specifically, the role must require that degree as a minimum entry requirement, so generic management experience without a relevant field of study can complicate the petition.
How long does the sponsorship process take for a Customer Service Management hire at Public Storage?
For H-1B sponsorship, the timeline depends on USCIS processing. Standard processing runs 3 to 6 months after filing, while premium processing under USCIS's current rules runs 15 business days to an initial decision. If you're pursuing an EB-2 or EB-3 Green Card through PERM, expect the full process from labor certification through USCIS adjudication to take 2 to 4 years depending on your priority date and country of birth.