Business Development Jobs at Rapid7 with Visa Sponsorship
Rapid7 hires Business Development professionals to drive pipeline and partnerships across its cybersecurity platform. The company sponsors select work visas for qualifying BD roles, making it a viable target if you're on F-1 OPT, a TN visa, or pursuing employment-based permanent residence.
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Get Access To All JobsCustomer Success Manager
As a Rapid7 Customer Success Manager, you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment.
We are seeking Boston-based candidates who are excited to work in a hybrid environment. Our core hybrid days in-office are Tuesday, Wednesday and Thursday.
About the Team
Responsible for overall success and satisfaction, the CSA’s mission is to create customer advocates in our technical environment. You will play a crucial role in building and maintaining strong relationships with CISOs and other technology users, understanding customers’ unique cyber security goals, creating Success Plans, and providing customers with the necessary support and guidance to meet their goals and help secure renewals.
About the Role
In this role, you will be responsible for:
Relationship Management:
- Develop and maintain strong, long-lasting relationships with key stakeholders, including technical teams, project managers, and C-level executives.
- Orchestrate key touchpoints with customers from weekly status meetings to Executive Business Reviews.
- Act as the primary point of contact for customers, addressing inquiries, resolving issues, and proactively identifying opportunities for improvement.
Product Expertise:
- Demonstrate a deep understanding of the value-drivers of our products and the ability to help customers navigate and optimize their usage.
- Provide advice and educational materials to help customers understand and utilize the features and functionalities of the products.
Industry Knowledge:
- Stay up-to-date with the latest trends, like-technologies and happenings across cyber security.
- Be viewed as a trusted advisor with customers. Be the go-to partner for your set of assigned customers.
Customer Advocacy:
- Advocate for customer needs and feedback within the organization to drive product enhancements and improvements.
- Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure a unified approach in delivering customer success.
Risk Mitigation:
- Identify potential risks and challenges in customer relationships and work proactively to address them before they escalate.
- Monitor customer usage patterns and engagement to identify accounts that may be at risk of churn.
Performance Metrics:
- Establish and track key performance indicators (KPIs) related to customer success, including customer satisfaction scores, product usage/health, retention rates, and upsell opportunities.
The skills you’ll bring include:
- 2-3+ years of Customer Success, Account Management, or Consulting experience, ideally from a high tech, cyber security or SaaS company – where you developed strategies and plans on assigned accounts to fully leverage technology solutions.
- Excellent written and verbal skills.
- Excellent interpersonal and communication skills.
- Prior technology deployment and configuration experience.
- Experience with security frameworks and concepts.
- Excellent project management and prioritization abilities.
- Mastery of technical concepts and experience advising customers on how to best use and adopt the platform for faster Return on Investment (ROI).
- Problem-solving mentality with the ability to navigate complex situations.
- Industry-related certifications i.e. A+, Network+, Sec+, Cloud+, CCSP, etc.
- Familiarity with customer success platforms and tools is a plus.
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
LI-JC1
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.
Rapid7, Inc. is committed to fair and equitable compensation practices. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. We evaluate compensation decisions on a case-by-case basis, and it is not typical for an individual to be hired at the very top of the salary range.
The salary range for this role in the US is:
$63,800.00 - 86,300.00 USD Annual
Salary ranges may vary based on geographical location. This range does not include variable/incentive compensation, equity and benefits (where applicable/eligible).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
Customer Success Manager
As a Rapid7 Customer Success Manager, you will act as a trusted advisor for our customers and use your cyber security knowledge and expertise of R7 products and solutions to ensure customers maximize the value from their R7 investment.
We are seeking Boston-based candidates who are excited to work in a hybrid environment. Our core hybrid days in-office are Tuesday, Wednesday and Thursday.
About the Team
Responsible for overall success and satisfaction, the CSA’s mission is to create customer advocates in our technical environment. You will play a crucial role in building and maintaining strong relationships with CISOs and other technology users, understanding customers’ unique cyber security goals, creating Success Plans, and providing customers with the necessary support and guidance to meet their goals and help secure renewals.
About the Role
In this role, you will be responsible for:
Relationship Management:
- Develop and maintain strong, long-lasting relationships with key stakeholders, including technical teams, project managers, and C-level executives.
- Orchestrate key touchpoints with customers from weekly status meetings to Executive Business Reviews.
- Act as the primary point of contact for customers, addressing inquiries, resolving issues, and proactively identifying opportunities for improvement.
Product Expertise:
- Demonstrate a deep understanding of the value-drivers of our products and the ability to help customers navigate and optimize their usage.
- Provide advice and educational materials to help customers understand and utilize the features and functionalities of the products.
Industry Knowledge:
- Stay up-to-date with the latest trends, like-technologies and happenings across cyber security.
- Be viewed as a trusted advisor with customers. Be the go-to partner for your set of assigned customers.
Customer Advocacy:
- Advocate for customer needs and feedback within the organization to drive product enhancements and improvements.
- Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure a unified approach in delivering customer success.
Risk Mitigation:
- Identify potential risks and challenges in customer relationships and work proactively to address them before they escalate.
- Monitor customer usage patterns and engagement to identify accounts that may be at risk of churn.
Performance Metrics:
- Establish and track key performance indicators (KPIs) related to customer success, including customer satisfaction scores, product usage/health, retention rates, and upsell opportunities.
The skills you’ll bring include:
- 2-3+ years of Customer Success, Account Management, or Consulting experience, ideally from a high tech, cyber security or SaaS company – where you developed strategies and plans on assigned accounts to fully leverage technology solutions.
- Excellent written and verbal skills.
- Excellent interpersonal and communication skills.
- Prior technology deployment and configuration experience.
- Experience with security frameworks and concepts.
- Excellent project management and prioritization abilities.
- Mastery of technical concepts and experience advising customers on how to best use and adopt the platform for faster Return on Investment (ROI).
- Problem-solving mentality with the ability to navigate complex situations.
- Industry-related certifications i.e. A+, Network+, Sec+, Cloud+, CCSP, etc.
- Familiarity with customer success platforms and tools is a plus.
We know that the best ideas and solutions come from multi-dimensional teams. Teams reflecting a variety of backgrounds and professional experiences. If you are excited about this role and feel your experience can make an impact, please don’t be shy - apply today.
LI-JC1
About Rapid7
At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome.
Protecting 11,000+ customers against bad actors and threats means we’re continuing to push the envelope just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.
Rapid7, Inc. is committed to fair and equitable compensation practices. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. We evaluate compensation decisions on a case-by-case basis, and it is not typical for an individual to be hired at the very top of the salary range.
The salary range for this role in the US is:
$63,800.00 - 86,300.00 USD Annual
Salary ranges may vary based on geographical location. This range does not include variable/incentive compensation, equity and benefits (where applicable/eligible).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.
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Get Access To All JobsTips for Finding Business Development Jobs at Rapid7 Jobs
Align your credentials to cybersecurity BD
Rapid7 BD roles center on selling and expanding security software solutions. Before applying, document any experience with SaaS sales cycles, MEDDIC or MEDDPICC methodologies, or enterprise security accounts so your resume maps directly to their pipeline-focused hiring criteria.
Surface open BD roles through Migrate Mate
Filter for Business Development openings at Rapid7 using Migrate Mate, which aggregates visa-sponsoring employers in tech. You can narrow results by visa type, reducing time spent on roles where sponsorship is uncertain.
Negotiate offer timing around PERM labor certification
If your goal is an EB-2 or EB-3 Green Card, PERM requires the employer to run a full recruitment audit through DOL before filing. Raise your long-term sponsorship intent during late-stage interviews so Rapid7's HR team can build the process into your start timeline.
Prepare a concise nonimmigrant intent narrative for interviews
Rapid7's BD interview process includes questions about long-term fit and career trajectory. If you're on a nonimmigrant visa, be ready to articulate your U.S. career path within cybersecurity sales clearly, as hiring managers factor role continuity into sponsorship decisions.
Business Development at Rapid7 jobs are hiring across the US. Find yours.
Find Business Development at Rapid7 JobsFrequently Asked Questions
Does Rapid7 sponsor H-1B visas for Business Developments?
Rapid7's documented sponsorship activity for Business Development roles has focused on categories including EB-2, EB-3, F-1 OPT, F-1 CPT, and TN. H-1B sponsorship for BD positions is less commonly observed in their hiring pattern, so it's worth raising the question directly with the recruiter during the offer stage rather than assuming it's on the table.
Which visa types are commonly used for Business Development roles at Rapid7?
Rapid7 has sponsored F-1 OPT, F-1 CPT, TN, EB-2, and EB-3 for Business Development hires. F-1 OPT is the most accessible entry point for recent graduates, while TN is a strong option for Canadian and Mexican nationals in qualifying business or management categories. EB-2 and EB-3 reflect longer-term sponsorship for permanent residence.
What qualifications and experience does Rapid7 look for in Business Development candidates?
Rapid7 BD roles typically require experience in B2B or enterprise software sales, familiarity with SaaS deal structures, and the ability to work cross-functionally with marketing and sales engineering teams. Cybersecurity industry knowledge is a strong differentiator. Roles range from BDR and SDR positions to senior BD managers focused on channel partnerships and strategic accounts.
How do I apply for Business Development jobs at Rapid7?
You can browse and apply for open Business Development roles at Rapid7 directly through their careers site. If you want to filter specifically for positions where Rapid7 has a track record of visa sponsorship, Migrate Mate lets you view their current BD openings alongside sponsorship history, so you can prioritize roles that match your visa situation before investing time in applications.
How do I plan my timeline if I need Rapid7 to sponsor permanent residence?
EB-2 and EB-3 sponsorship through employer PERM requires DOL to approve a labor certification before USCIS can process the immigrant petition. The full process from PERM filing to Green Card can take one to several years depending on your country of birth and priority dates. Raise your intent with Rapid7 during the offer stage so both sides can align on a realistic timeline.
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