Red Wing Shoe Company Visa Sponsorship Jobs USA
Red Wing Shoe Company is a heritage American footwear brand known for craftsmanship and quality. For international job seekers, it offers a focused path into the Fashion & Apparel industry through Green Card sponsorship, making it a viable option for professionals pursuing long-term U.S. immigration goals.
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Watch here to see what it's like to work at Red Wing Shoe Company.
Red Wing Shoe Company is based in Red Wing, Minnesota, just 40 minutes from St. Paul, where our corporate office sits along the Mississippi River in downtown Red Wing. We are a global company with 2300 employees around the world, but we maintain a close-knit family atmosphere that comes with being a privately-held company. We’re rich in history and tradition, but innovation drives us to deliver best-in-class product solutions and highly rated customer experiences. Focus on our employees and company culture results in meaningful employee engagement across the organization. Our Guiding Behaviors of Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long term success and legacy of our Company are the foundation on which we build our future.
Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security.
The targeted hiring range for this full-time position is $38,800 - 50,500 depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.
Job Description
About the role: Remote; with infrequent travel to corporate headquarters in Red Wing, MN for “Moments that Matter.” Candidates that reside in the Twin Cities and Greater Minnesota area are preferred. At Red Wing, regardless of working in roles that are fully remote, onsite, or hybrid, what matters most is working together, staying connected, and putting care into everything we do.
In this role, you will deliver remarkable customer service to our Industrial Customers and Retailers who make inquiries about our products and services and/or who participate in the Red Wing for Business Program. You will collaborate with our Industrial Team to assist in account management by coordinating and implementing account and program set up.
Your Essential Duties & Responsibilities in this role:
- Provide our customers with a remarkable customer experience by providing timely, friendly, and knowledgeable service that exceeds their expectations.
- Work directly with the Industrial Team to support our business advantage accounts by assisting them with account set up, program set up, changes to the accounts, investigating and resolving concerns, and communicating to the customer as needed.
- Collaborate with the Industrial Team to ensure a smooth transition while onboarding new accounts.
- Partner with Red Wing for Business on any changes that occur, ensure all systems are consistent and accurate, and investigate and resolve disputes.
- Assist participating retailers with any business advantage account questions.
- Develop and maintain a deep knowledge and expertise of products, pricing and procedures while keeping up to date on relevant industry changes.
- Educate and assist customers about product and services and recommend the appropriate product solution.
- Identify the customers’ needs and be able to provide a solution that fits their needs and their program(s) via phone and email.
- Assist with Ecomm online orders.
MINIMUM EDUCATION AND EXPERIENCE:
- High school diploma or equivalent required.
- Minimum of 4 years of experience in customer service, account coordination, account management support, sales support, or a related customer-facing role.
- Experience resolving customer inquiries and providing support through phone, email, and other communication channels.
- Experience managing detailed information, maintaining accurate records, and working within multiple systems.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Demonstrated ability to deliver exceptional customer service with professionalism, empathy, and a solutions-oriented approach.
- Strong problem-solving, organizational, and time-management skills with attention to detail.
- Excellent verbal and written communication skills and the ability to build positive relationships with customers and internal business partners.
- Ability to support account setup, maintenance, and customer program administration while managing multiple priorities.
- Ability to work independently and collaboratively in a team environment.
- Ability to investigate and resolve customer concerns in a timely and professional manner.
TECHNICAL SKILLS:
- Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
- Experience using CRM platforms, preferably Salesforce.
- Experience working with order management systems and customer service applications.
PREFERRED QUALIFICATIONS:
- Experience supporting B2B customer accounts, industrial customers, or retail partner programs.
- Experience with customer onboarding, account maintenance, and program implementation.
- Familiarity with invoice review and basic accounting concepts, including credits, debits, and billing adjustments.
- Experience supporting e-commerce orders and online customer transactions.
Additional Information
Red Wing Shoes is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact rwsc.recruitment@redwingshoes.com or call 651-388-8211.
Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
All offers of employment are contingent on satisfactory results of a background check.
Red Wing Shoe Company, Inc. is a drug-free workplace.
Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
Company Description
Watch here to see what it's like to work at Red Wing Shoe Company.
Red Wing Shoe Company is based in Red Wing, Minnesota, just 40 minutes from St. Paul, where our corporate office sits along the Mississippi River in downtown Red Wing. We are a global company with 2300 employees around the world, but we maintain a close-knit family atmosphere that comes with being a privately-held company. We’re rich in history and tradition, but innovation drives us to deliver best-in-class product solutions and highly rated customer experiences. Focus on our employees and company culture results in meaningful employee engagement across the organization. Our Guiding Behaviors of Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long term success and legacy of our Company are the foundation on which we build our future.
Our comprehensive benefits package for full-time employees includes medical, dental, and vision coverage, along with health savings and flexible spending accounts, life and disability insurance, generous paid time off and holidays, a 401(k) match, employee discounts, and valuable well-being benefits like free EAP services, financial planning assistance, and well-being coaching all designed to support your health and financial security.
The targeted hiring range for this full-time position is $38,800 - 50,500 depending on qualifications; however, the expanded salary range provides opportunities for advancement. Our salary ranges are determined by role, level, and job location. Within the range, individual pay is determined by factors including job-related skills, competencies, experience, and relevant education, training or a combination of these things and market demand. Your recruiter can share more about the specific salary range and benefits for your location during the hiring process.
Job Description
About the role: Remote; with infrequent travel to corporate headquarters in Red Wing, MN for “Moments that Matter.” Candidates that reside in the Twin Cities and Greater Minnesota area are preferred. At Red Wing, regardless of working in roles that are fully remote, onsite, or hybrid, what matters most is working together, staying connected, and putting care into everything we do.
In this role, you will deliver remarkable customer service to our Industrial Customers and Retailers who make inquiries about our products and services and/or who participate in the Red Wing for Business Program. You will collaborate with our Industrial Team to assist in account management by coordinating and implementing account and program set up.
Your Essential Duties & Responsibilities in this role:
- Provide our customers with a remarkable customer experience by providing timely, friendly, and knowledgeable service that exceeds their expectations.
- Work directly with the Industrial Team to support our business advantage accounts by assisting them with account set up, program set up, changes to the accounts, investigating and resolving concerns, and communicating to the customer as needed.
- Collaborate with the Industrial Team to ensure a smooth transition while onboarding new accounts.
- Partner with Red Wing for Business on any changes that occur, ensure all systems are consistent and accurate, and investigate and resolve disputes.
- Assist participating retailers with any business advantage account questions.
- Develop and maintain a deep knowledge and expertise of products, pricing and procedures while keeping up to date on relevant industry changes.
- Educate and assist customers about product and services and recommend the appropriate product solution.
- Identify the customers’ needs and be able to provide a solution that fits their needs and their program(s) via phone and email.
- Assist with Ecomm online orders.
MINIMUM EDUCATION AND EXPERIENCE:
- High school diploma or equivalent required.
- Minimum of 4 years of experience in customer service, account coordination, account management support, sales support, or a related customer-facing role.
- Experience resolving customer inquiries and providing support through phone, email, and other communication channels.
- Experience managing detailed information, maintaining accurate records, and working within multiple systems.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
- Demonstrated ability to deliver exceptional customer service with professionalism, empathy, and a solutions-oriented approach.
- Strong problem-solving, organizational, and time-management skills with attention to detail.
- Excellent verbal and written communication skills and the ability to build positive relationships with customers and internal business partners.
- Ability to support account setup, maintenance, and customer program administration while managing multiple priorities.
- Ability to work independently and collaboratively in a team environment.
- Ability to investigate and resolve customer concerns in a timely and professional manner.
TECHNICAL SKILLS:
- Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
- Experience using CRM platforms, preferably Salesforce.
- Experience working with order management systems and customer service applications.
PREFERRED QUALIFICATIONS:
- Experience supporting B2B customer accounts, industrial customers, or retail partner programs.
- Experience with customer onboarding, account maintenance, and program implementation.
- Familiarity with invoice review and basic accounting concepts, including credits, debits, and billing adjustments.
- Experience supporting e-commerce orders and online customer transactions.
Additional Information
Red Wing Shoes is an Equal Opportunity Employer.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Individuals with disabilities needing assistance in completing an application may contact rwsc.recruitment@redwingshoes.com or call 651-388-8211.
Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
All offers of employment are contingent on satisfactory results of a background check.
Red Wing Shoe Company, Inc. is a drug-free workplace.
Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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Get Access To All JobsTips for Finding Red Wing Shoe Company Visa Sponsorship Jobs USA
Target roles aligned with Green Card pathways
Red Wing Shoe Company's sponsorship activity is concentrated around permanent residency. Focus your applications on roles where long-term retention matters, product development, supply chain, and technical operations tend to align with EB-2 and EB-3 sponsorship decisions.
Understand which visa types Red Wing sponsors
Red Wing sponsors EB-2 and EB-3 Green Cards, not H-1B visas. If you need a nonimmigrant work visa to enter the U.S. first, clarify that pathway before applying, Green Card sponsorship typically follows an established employment relationship.
Position yourself for specialized or skilled roles
EB-2 sponsorship requires demonstrating advanced expertise, while EB-3 covers skilled workers. Highlight domain-specific skills in footwear design, materials sourcing, manufacturing, or retail operations to align with the credential levels Red Wing's sponsorship history reflects.
Research open roles that match Fashion & Apparel expertise
Red Wing values deep industry knowledge. Browse visa-sponsoring positions in footwear, apparel, or consumer goods on Migrate Mate, which surfaces verified sponsors so you can filter by real sponsorship history and find roles where your background is genuinely competitive.
Prepare for a longer sponsorship timeline
Green Card sponsorship through EB-2 or EB-3 involves PERM labor certification, I-140 filing, and visa queue wait times. Budget 12 to 24 months or more for the full process, start conversations with Red Wing's HR team about timelines early in the hiring process.
Demonstrate retention value from the first interview
Employers sponsoring Green Cards are making a multi-year commitment. In interviews, emphasize your long-term career goals within the Fashion & Apparel industry and your interest in growing with Red Wing specifically, sponsorship decisions favor candidates who signal stability and loyalty.
Frequently Asked Questions
Does Red Wing Shoe Company sponsor H-1B visas?
Based on available sponsorship data, Red Wing Shoe Company does not have a track record of sponsoring H-1B visas. Their sponsorship activity is focused on permanent residency through the EB-2 and EB-3 Green Card categories. If you require an H-1B to work in the U.S., you would likely need to secure that visa through a different employer before transitioning to Red Wing.
What visa types does Red Wing Shoe Company sponsor?
Red Wing Shoe Company sponsors employment-based Green Cards under the EB-2 and EB-3 preference categories. EB-2 is for professionals with advanced degrees or exceptional ability, while EB-3 covers skilled workers in roles requiring at least two years of training or experience. Both pathways require the employer to go through PERM labor certification before filing an I-140 petition.
Which departments or roles at Red Wing Shoe Company are most likely to receive visa sponsorship?
Red Wing's sponsorship history in Fashion & Apparel suggests sponsorship is most likely tied to specialized or hard-to-fill roles where domain expertise is critical. Positions in product development, materials engineering, supply chain management, and technical manufacturing operations tend to be strong candidates for EB-2 and EB-3 sponsorship, as these require demonstrable skilled or advanced qualifications.
How do I find open visa-sponsored jobs at Red Wing Shoe Company?
Migrate Mate is the most efficient way to find visa-sponsored roles at Red Wing Shoe Company. The platform verifies sponsorship history using government filing data, so you can filter specifically for employers with EB-2 or EB-3 track records in Fashion & Apparel. This saves time compared to searching broadly and manually vetting each employer's immigration history.
How do I approach the application process if I need Green Card sponsorship at Red Wing Shoe Company?
Be transparent about your sponsorship needs early in the process, ideally after an initial offer of interest but before a formal offer. Ask HR whether the role is eligible for EB-2 or EB-3 sponsorship and whether the company works with immigration counsel. Having the conversation early helps both sides align on timeline expectations, since the PERM and I-140 process can take well over a year to complete.