Replit Visa Sponsorship Jobs USA
Replit is a cloud-based software development platform known for making coding accessible to developers worldwide. The company operates in the competitive Technology & Software space and has sponsored H-1B visas for technical talent, making it a relevant target for international engineers seeking U.S. work authorization.
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Get Access To All JobsINTRODUCTION
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Systems Lead at Replit, you'll build and own the systems that let support scale as fast as the product does. You'll own the tools our team works in every day, the technical setup behind self-service and AI-driven support, and the infrastructure that keeps all of it current as Replit ships. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You'll shape how our support systems adapt to new products, new surfaces, and AI-assisted workflows, operating effectively in ambiguity and turning ad hoc fixes into infrastructure the whole team can rely on. You'll combine hands-on technical depth with systems thinking to keep builders moving, whether they get unblocked through self-service, an AI agent, or a person. This is an individual contributor role to start, with room to grow and build out a team as support scales.
ROLE AND RESPONSIBILITIES
IN THIS ROLE YOU WILL:
- Configure and maintain Zendesk and the surrounding support stack, from the day-to-day workflow and automation setup to business rules and permissions, keeping it able to flex and scale as needs change.
- Build and maintain assignment logic, queues, tagging and taxonomy, and escalation paths, keeping them running cleanly as volume and workflows change.
- Set up and maintain support tooling, workflows, and access across internal agents, outsourced vendors, and regions, keeping the systems working for each group as the stack changes.
- Partner with Engineering on the technical requirements for self-service and in-product support surfaces, and build the entry points, help widgets, and routing behind them.
- Spot the repetitive steps in agent and admin workflows before they become bottlenecks, and build the automations, bulk actions, and scripts, including in Replit, that take them out.
- Take in tooling and systems requests from across support, run tool and vendor evaluations for the support stack, and lead a migration if we change platforms.
BASIC QUALIFICATIONS
REQUIRED SKILLS AND EXPERIENCE:
- 5+ years in support operations, support systems, tooling, or a similar technical operations role.
- Hands-on administration of a ticketing platform like Zendesk: building triggers and automations, macros, views, and SLAs, and managing routing, groups, and permissions.
- Experience building and maintaining integrations across SaaS tools using APIs and webhooks.
- Comfortable troubleshooting directly and working with engineers on more complex system needs.
- Strong judgment about prioritization in fast-moving, sometimes ambiguous environments.
- Comfort taking on cross-functional problems, including ones that sit between support, tooling, and engineering.
PREFERRED QUALIFICATIONS
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Scripting with Python or similar to build automations, bulk actions, and internal tooling.
- Experience standing up self-service or in-product support surfaces.
- Experience making systems work across both BPO and in-house teams.
- Zendesk certification.
LOCATION
This is a full-time role that can be held from our NYC office. This role has an in-office requirement.
COMPENSATION
Full-Time Employee Benefits Include:
- 💰 Competitive Salary & Equity
- 💹 401(k) Program with a 4% match (US Only)
- ⚕️ Health, Dental, Vision and Life Insurance
- 🩼 Short Term and Long Term Disability
- 🚼 Paid Parental, Medical, Caregiver Leave
- 🏝 Flexible Time Off (FTO) + Holidays
- 🚗 Commuter Benefits (In-Office & US Only)
- 📱 Monthly Wellness Stipend
- 🧑💻 Autonomous Work Environment
- 🖥 In Office Set-Up Reimbursement (In-Office Only)
- 🚀 Quarterly Team Gatherings
- ☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company
- Replit Agent at Scale
- AI Adoption
- Build Open-Source Apps
Interviewing + Culture at Replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
INTRODUCTION
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Support Systems Lead at Replit, you'll build and own the systems that let support scale as fast as the product does. You'll own the tools our team works in every day, the technical setup behind self-service and AI-driven support, and the infrastructure that keeps all of it current as Replit ships. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You'll shape how our support systems adapt to new products, new surfaces, and AI-assisted workflows, operating effectively in ambiguity and turning ad hoc fixes into infrastructure the whole team can rely on. You'll combine hands-on technical depth with systems thinking to keep builders moving, whether they get unblocked through self-service, an AI agent, or a person. This is an individual contributor role to start, with room to grow and build out a team as support scales.
ROLE AND RESPONSIBILITIES
IN THIS ROLE YOU WILL:
- Configure and maintain Zendesk and the surrounding support stack, from the day-to-day workflow and automation setup to business rules and permissions, keeping it able to flex and scale as needs change.
- Build and maintain assignment logic, queues, tagging and taxonomy, and escalation paths, keeping them running cleanly as volume and workflows change.
- Set up and maintain support tooling, workflows, and access across internal agents, outsourced vendors, and regions, keeping the systems working for each group as the stack changes.
- Partner with Engineering on the technical requirements for self-service and in-product support surfaces, and build the entry points, help widgets, and routing behind them.
- Spot the repetitive steps in agent and admin workflows before they become bottlenecks, and build the automations, bulk actions, and scripts, including in Replit, that take them out.
- Take in tooling and systems requests from across support, run tool and vendor evaluations for the support stack, and lead a migration if we change platforms.
BASIC QUALIFICATIONS
REQUIRED SKILLS AND EXPERIENCE:
- 5+ years in support operations, support systems, tooling, or a similar technical operations role.
- Hands-on administration of a ticketing platform like Zendesk: building triggers and automations, macros, views, and SLAs, and managing routing, groups, and permissions.
- Experience building and maintaining integrations across SaaS tools using APIs and webhooks.
- Comfortable troubleshooting directly and working with engineers on more complex system needs.
- Strong judgment about prioritization in fast-moving, sometimes ambiguous environments.
- Comfort taking on cross-functional problems, including ones that sit between support, tooling, and engineering.
PREFERRED QUALIFICATIONS
NICE TO HAVE:
- Has used Replit in the last 3 to 6 months.
- Scripting with Python or similar to build automations, bulk actions, and internal tooling.
- Experience standing up self-service or in-product support surfaces.
- Experience making systems work across both BPO and in-house teams.
- Zendesk certification.
LOCATION
This is a full-time role that can be held from our NYC office. This role has an in-office requirement.
COMPENSATION
Full-Time Employee Benefits Include:
- 💰 Competitive Salary & Equity
- 💹 401(k) Program with a 4% match (US Only)
- ⚕️ Health, Dental, Vision and Life Insurance
- 🩼 Short Term and Long Term Disability
- 🚼 Paid Parental, Medical, Caregiver Leave
- 🏝 Flexible Time Off (FTO) + Holidays
- 🚗 Commuter Benefits (In-Office & US Only)
- 📱 Monthly Wellness Stipend
- 🧑💻 Autonomous Work Environment
- 🖥 In Office Set-Up Reimbursement (In-Office Only)
- 🚀 Quarterly Team Gatherings
- ☕ In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
- Self-driving Company
- Replit Agent at Scale
- AI Adoption
- Build Open-Source Apps
Interviewing + Culture at Replit
To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.
Job Roles at Replit
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Get Access To All JobsTips for Finding Replit Visa Sponsorship Jobs USA
Target engineering and product roles first
Replit's H-1B sponsorship history is concentrated in technical functions. Software engineers and product-focused roles align most closely with the company's core platform work, making them the strongest starting point for visa sponsorship candidates.
Understand Replit's product before applying
Replit builds a browser-based IDE and collaborative coding environment. Demonstrating familiarity with their developer tools, AI coding features, and infrastructure challenges will set your application apart in a competitive technical hiring process.
Prepare for a startup-style interview process
As a growth-stage technology company, Replit moves quickly in hiring. Expect a compact interview process with a strong emphasis on technical problem-solving, product thinking, and adaptability, qualities valued highly in fast-moving software companies.
Align your background with AI and developer tooling
Replit has invested heavily in AI-assisted development features. Candidates with experience in machine learning, language models, or developer experience tooling are particularly well-positioned given the company's current product direction and technical priorities.
Confirm sponsorship availability before applying
Sponsorship availability can shift with headcount and hiring cycles. When browsing open roles, use Migrate Mate to filter by verified sponsorship history so you're focused on positions where H-1B support is confirmed rather than assumed.
Highlight remote and async work experience
Replit operates with a distributed team structure common in modern software companies. Demonstrating experience in remote-first environments and async collaboration signals you can integrate smoothly into their engineering culture from day one.
Frequently Asked Questions
Does Replit sponsor H-1B visas?
Yes, Replit sponsors H-1B visas for qualifying roles. Their sponsorship activity is concentrated in technical positions, consistent with their focus as a software development platform. If you're an international candidate targeting Replit, engineering and technical product roles are your strongest entry points for H-1B sponsorship consideration.
What types of roles does Replit typically sponsor visas for?
Replit's visa sponsorship has historically supported technical roles, primarily software engineers and developers working on their core platform. Given the company's focus on cloud-based development tools and AI features, roles in backend engineering, infrastructure, and machine learning are the most likely to involve H-1B sponsorship.
How do I find open H-1B sponsored jobs at Replit?
Migrate Mate is the most reliable way to find Replit roles that include verified visa sponsorship. Rather than guessing from generic job postings, Migrate Mate surfaces positions from confirmed H-1B sponsors so you can filter directly by company and focus your applications where sponsorship is actually on the table.
What is the typical hiring timeline at Replit for sponsored roles?
As a growth-stage technology company, Replit tends to run a relatively fast interview process. Sponsored roles generally involve a technical screen, one or more coding assessments, and a final round. Once an offer is extended, the H-1B petition timeline depends on your current status, cap-subject candidates must account for the annual lottery in April.
How do I improve my chances of getting sponsored at Replit?
The most effective approach is aligning your experience directly with Replit's product priorities, particularly AI-assisted development, developer tooling, and cloud infrastructure. Strong technical fundamentals are table stakes. What differentiates candidates is genuine familiarity with their platform and the ability to contribute to a fast-moving, distributed engineering team from day one.