Customer Service Management Jobs at SBM Management Services with Visa Sponsorship
SBM Management Services hires Customer Service Management professionals to lead frontline teams across facilities and outsourcing contracts nationwide. The company has a track record of sponsoring work visas for this function, making it a realistic target if you're building a U.S. career in service operations leadership.
See All Customer Service Management at SBM Management Services JobsOverview
Showing 5 of 74+ Customer Service Management Jobs at SBM Management Services jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 74+ Customer Service Management Jobs at SBM Management Services
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management Jobs at SBM Management Services.
Get Access To All JobsTitle:
Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems, and of the environment
Compensation and Shift:
Monday through Friday
7am to 3:30pm
$18.25
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Title:
Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems, and of the environment
Compensation and Shift:
Monday through Friday
7am to 3:30pm
$18.25
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
See all 74+ Customer Service Management at SBM Management Services jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Service Management at SBM Management Services roles.
Get Access To All JobsTips for Finding Customer Service Management Jobs at SBM Management Services Jobs
Frame Your Experience Around Contract Operations
SBM operates in facilities and outsourcing environments where Customer Service Management means overseeing multi-site teams under service-level agreements. Tailor your resume to show experience managing KPIs, client escalations, and shift coverage in contract or B2B service settings.
Verify Your Employer's E-Verify Enrollment Early
F-1 OPT authorization requires your employer to be enrolled in E-Verify before your start date. Confirm SBM's enrollment through the official E-Verify employer search before accepting an offer, since any gap can put your work authorization at risk.
Target Roles With Multi-Site Oversight Explicitly Listed
SBM's Customer Service Management openings vary widely in scope. Roles that include regional or account-level responsibility are more likely to trigger H-1B sponsorship conversations than single-location supervisor positions, so filter your search by those criteria from the start.
Find Open Positions Through Migrate Mate
SBM Management Services posts Customer Service Management roles across dozens of locations. Use Migrate Mate to filter their openings by visa sponsorship type so you're only applying to positions where your authorization needs are already accounted for.
Prepare Your LCA Documentation Before the Offer Stage
For H-1B sponsorship, your employer files a Labor Condition Application with DOL before USCIS receives the petition. Understanding the prevailing wage requirements for your specific worksite location helps you have an informed conversation with SBM's HR team during negotiations.
Use TN Status If Your Role Qualifies Under USMCA
Canadian and Mexican nationals in management roles may qualify for TN status if the position meets the USMCA management consultant or related category criteria. TN has no lottery and can be processed at the border, which sidesteps H-1B cap timing entirely.
Customer Service Management at SBM Management Services jobs are hiring across the US. Find yours.
Find Customer Service Management at SBM Management Services JobsFrequently Asked Questions
Does SBM Management Services sponsor H-1B visas for Customer Service Managements?
Yes, SBM Management Services has sponsored H-1B visas for Customer Service Management roles. Sponsorship is more common for positions that carry regional oversight or account-level responsibility within their outsourcing contracts. If you're targeting H-1B sponsorship specifically, focus your application on roles that list multi-site or client-facing management scope, and raise sponsorship early in the recruiter conversation to confirm the position is eligible.
How do I apply for Customer Service Management jobs at SBM Management Services?
You can apply directly through SBM Management Services' careers page or find their open Customer Service Management roles filtered by visa sponsorship type on Migrate Mate. Before applying, confirm the specific location and contract type listed in the posting, since SBM's hiring is distributed across facilities accounts nationwide and requirements can differ significantly by site.
Which visa types are commonly used for Customer Service Management roles at SBM Management Services?
SBM Management Services has sponsored H-1B visas and accommodated F-1 OPT and F-1 CPT holders in Customer Service Management roles. TN status is also an option for Canadian and Mexican nationals if the specific role aligns with a qualifying USMCA category. The right visa pathway depends on your nationality, your current status, and the seniority level of the role you're targeting.
What qualifications are expected for Customer Service Management positions at SBM Management Services?
SBM typically looks for candidates with experience managing service teams in contract, facilities, or outsourcing environments. A bachelor's degree in business, operations, or a related field strengthens your application and is often required for H-1B specialty occupation eligibility. Demonstrated experience with KPI tracking, client relationship management, and scheduling across multi-person teams is consistently valued across their Customer Service Management postings.
How do I think about timing if I'm on F-1 OPT and targeting a Customer Service Management role at SBM?
F-1 OPT gives you up to 12 months of work authorization after graduation, with a possible 24-month STEM extension if your degree qualifies. If you want SBM to file an H-1B petition on your behalf, the cap-subject filing window opens in March each year for an October 1 start. That means you need an offer in place well before March to give your employer enough lead time to prepare the petition and LCA through DOL.
See which Customer Service Management at SBM Management Services employers are hiring and sponsoring visas right now.
Search Customer Service Management at SBM Management Services Jobs