Service Operations Manager Jobs at SBM Management Services with Visa Sponsorship
Service Operations Manager jobs at SBM Management Services involve leading facility and support operations across large commercial accounts. The company has sponsored work visas for this function, making it a viable target if you're on H-1B visa, OPT, CPT, or TN visa status and pursuing operations leadership in the outsourcing sector.
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Get Access To All JobsTitle:
Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems, and of the environment
Compensation and Shift:
Monday through Friday
7am to 3:30pm
$18.25
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Title:
Customer Service Representative
Job Description:
Job Overview
The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities
To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Perform janitorial duties
- Perform all duties listed on the daily schedule
- Operate motorized cleaning equipment
- Maintain daily upkeep of assigned area
- Report incidents and hazardous conditions to supervisor
- Comply with safety rules, policies, and procedures
- Perform work assignments in a team with other employees
- Perform repetitive tasks
- Maintain clean work area
- Follow all protocols, company procedures, policies, and rules
- Take direction and respond to supervision
- Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
- Fill in during staff shortage
- Support shift lead in completing punch-list items
- Use proper personal protective equipment
- Present a professional appearance and conduct
- Understand customer service and satisfaction
- Understand reporting systems, and of the environment
Compensation and Shift:
Monday through Friday
7am to 3:30pm
$18.25
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
No specific education requirement, 3-6 months training or experience preferred; or equivalent combination of education and experience.
Certificates, Licenses, Registrations
May be required to have a valid driver’s license.
Completed all safety and task training certification.
May be required to be forklift certified.
Knowledge, Skills, and Abilities
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills.
Knowledge of cleaning methods and equipment and willing to share with team.
Knowledge of the upkeep and care of the cleaning equipment.
Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
See all Service Operations Manager Jobs at SBM Management Services
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Operations Manager Jobs at SBM Management Services.
Get Access To All JobsTips for Finding Service Operations Manager Jobs at SBM Management Services
Frame your credentials around multi-site operations
SBM manages facility services across large commercial portfolios, so position your resume around experience coordinating teams or vendors across multiple locations. Hiring managers for Service Operations Manager roles will respond to evidence of scaled operational oversight, not single-site management.
Verify your visa type fits this role
TN visa holders should confirm their job duties align squarely with a TN-eligible category like Management Consultant before targeting this role. If your classification is ambiguous, clarify with an immigration attorney before applying so you don't accept an offer that creates a filing problem.
Target postings with regional account responsibilities
SBM posts Service Operations Manager roles tied to specific regional accounts or client contracts. Prioritize applications where the posting references contract management or client deliverables, as these are the positions most likely to justify sponsorship through a specialty occupation argument.
Use Migrate Mate to surface active sponsorship openings
Search Migrate Mate to filter Service Operations Manager postings at SBM Management Services by visa type. This lets you identify which active roles have a sponsorship track record rather than cold-applying to postings where sponsorship is unconfirmed.
Request LCA details before accepting any offer
Before signing, ask HR which prevailing wage level DOL certified on the Labor Condition Application. SBM operates in competitive facility services markets where wage levels vary significantly by region, and your LCA wage must meet the DOL prevailing wage standard for the specific work location.
Start OPT extension paperwork before your current authorization expires
If you're on F-1 OPT and relying on a STEM extension, your employer must be enrolled in E-Verify before USCIS will approve the extension. Confirm SBM's E-Verify status with HR during the offer stage so you have enough runway to file without interrupting employment.
Frequently Asked Questions
Does SBM Management Services sponsor H-1B visas for Service Operations Managers?
SBM Management Services has sponsored H-1B visas for Service Operations Manager roles. Because H-1B sponsorship requires demonstrating a specialty occupation, your application will be stronger if the role involves a defined degree requirement in a relevant field such as business administration, operations management, or a related discipline. Confirm sponsorship availability directly with the hiring team during the offer stage, as not every posting guarantees it.
How do I apply for Service Operations Manager jobs at SBM Management Services?
You can browse and apply for Service Operations Manager openings at SBM Management Services through Migrate Mate, which filters roles by visa sponsorship type so you can identify positions where your status is supported. When applying, tailor your resume to highlight multi-site operational experience and client account management, both of which align with how SBM structures these roles across its commercial facility services portfolio.
Which visa types are commonly used for Service Operations Manager roles at SBM Management Services?
SBM Management Services has supported H-1B, F-1 OPT, F-1 CPT, and TN visa holders in Service Operations Manager roles. OPT and CPT are common entry points for recent graduates from operations or business programs. TN visas are an option for Canadian and Mexican nationals whose duties fit a qualifying TN category. H-1B is the primary long-term work authorization path for most international candidates in this role.
What qualifications does SBM Management Services expect for Service Operations Manager positions?
SBM typically looks for candidates with a background in operations, facilities management, or business administration, along with demonstrated experience managing service delivery across multiple accounts or sites. For visa sponsorship purposes, a relevant bachelor's degree strengthens the specialty occupation argument for H-1B petitions. Hands-on experience with contract compliance, workforce scheduling, and client relationship management are consistently reflected in SBM's postings for this function.
How long does the sponsorship and hiring process take for this role?
Timeline depends on your current visa status. If you're transitioning from OPT to H-1B, the H-1B lottery runs once per year with a registration window in March and an October 1 start date, so plan at least six months ahead. TN and H-1B transfers from another employer can move faster. USCIS premium processing is available for H-1B petitions and reduces the adjudication window to 15 business days once filed.