Service Operations Manager Jobs at SBM Management Services with Visa Sponsorship
SBM Management Services hires Service Operations Managers to lead facility and support operations across large commercial accounts. The company has sponsored work visas for this function, making it a viable target if you're on H-1B, OPT, CPT, or TN status and pursuing operations leadership in the outsourcing sector.
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Assistant Operations Manager
Job Description:
Job Overview
The Assistant Operations Manager will be responsible for assisting with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.
Roles & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Assist with developing work schedules to ensure adequate service
- Prepare schedules for service personnel, assigns personnel to routes
- Assist with inspection and evaluation of establishment for program compliance, i.e., safety, quality, and service
- Assist with inventory supplies and equipment
- Investigate and promote improved equipment and methods
- Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
- Assist with implementation and execution of policies and goals
- Inspect plant and evaluate use of space and facilities
- Assist with plan, budget, and schedule modifications including cost estimates bid sheets and contracts
- Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
- Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
- Maintain a safe work environment for self and employees
- Assist with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
- Act as liaison between company, customers, clients, employees, and subcontractors
- Review correspondence concerning contractors and responds as appropriate
- Establish and maintain contact with contractors to ensure the smooth working of the contract process
- Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
- Assist with human resource concerns and issues
- Some travel may be required for this position
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/or Experience
A.A. Degree required in Business Management, or a related field with 2+ years of experience, or equivalent combination of education and experience.
Certificates, Licenses, Registrations
- CPR/AED/First Aid certification a plus
- Bilingual a plus
- May be required to have a valid driver’s license.
- Completed all safety and task training certification.
- May be required to be forklift certified.
Knowledge, Skills, and Abilities
- Bilingual a plus
- Ability to read and interpret instructions, procedures, manuals, and other documents.
- Strong verbal and written communication skills.
- Knowledge of cleaning methods and equipment and willing to share with team.
- Knowledge of the upkeep and care of the cleaning equipment.
- Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
- Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills.
- Knowledge of Microsoft Office and Computer Skills.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.
Supervisory Responsibilities
Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Compensation: $70,304-$75,000 per year
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
Title:
Assistant Operations Manager
Job Description:
Job Overview
The Assistant Operations Manager will be responsible for assisting with coordinating and directing operations necessary to carry out contractual responsibilities between SBM and customers including all necessary planning, supervision, budgeting, vendor and supply contact, customer relations and other high level managerial or supervisor responsibilities.
Roles & Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
- Assist with developing work schedules to ensure adequate service
- Prepare schedules for service personnel, assigns personnel to routes
- Assist with inspection and evaluation of establishment for program compliance, i.e., safety, quality, and service
- Assist with inventory supplies and equipment
- Investigate and promote improved equipment and methods
- Review customer requests for service to ascertain cause for service request, type of malfunction, and address with manager
- Assist with implementation and execution of policies and goals
- Inspect plant and evaluate use of space and facilities
- Assist with plan, budget, and schedule modifications including cost estimates bid sheets and contracts
- Participate in the development of long-range plans, conceptual designs, and capital outlay requirements for program/process improvements
- Assist with coordination of program specifications, requirements for proposals and contracts, and associated documents
- Maintain a safe work environment for self and employees
- Assist with compliance with local, state, and federal regulations, such as, FLSA, OSHA, ADA, etc.
- Act as liaison between company, customers, clients, employees, and subcontractors
- Review correspondence concerning contractors and responds as appropriate
- Establish and maintain contact with contractors to ensure the smooth working of the contract process
- Conduct and attend meetings to communicate top down, and bottom up on a consistent real time basis, with customers, clients, and employees
- Assist with human resource concerns and issues
- Some travel may be required for this position
Qualification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job safely. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education and/or Experience
A.A. Degree required in Business Management, or a related field with 2+ years of experience, or equivalent combination of education and experience.
Certificates, Licenses, Registrations
- CPR/AED/First Aid certification a plus
- Bilingual a plus
- May be required to have a valid driver’s license.
- Completed all safety and task training certification.
- May be required to be forklift certified.
Knowledge, Skills, and Abilities
- Bilingual a plus
- Ability to read and interpret instructions, procedures, manuals, and other documents.
- Strong verbal and written communication skills.
- Knowledge of cleaning methods and equipment and willing to share with team.
- Knowledge of the upkeep and care of the cleaning equipment.
- Knowledge of cleaning compounds and chemicals, and their safe, efficient use.
- Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching, and training skills.
- Knowledge of Microsoft Office and Computer Skills.
- Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
- Ability to effectively present information and respond to questions from groups of managers, customers, employees, and general public.
Supervisory Responsibilities
Carries out management responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, and directing work; performance evaluations; rewarding and disciplining employees; addressing complaints and resolving problems. Ensure employees are properly trained on tasks and safety requirements.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Compensation: $70,304-$75,000 per year
Benefits:
SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
www.sbmmanagement.com/careers Careers – SBM
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
See all 58+ Service Operations Manager at SBM Management Services jobs
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Get Access To All JobsTips for Finding Service Operations Manager Jobs at SBM Management Services Jobs
Frame your credentials around multi-site operations
SBM manages facility services across large commercial portfolios, so position your resume around experience coordinating teams or vendors across multiple locations. Hiring managers for Service Operations Manager roles will respond to evidence of scaled operational oversight, not single-site management.
Verify your visa type fits this role
TN visa holders should confirm their job duties align squarely with a TN-eligible category like Management Consultant before targeting this role. If your classification is ambiguous, clarify with an immigration attorney before applying so you don't accept an offer that creates a filing problem.
Target postings with regional account responsibilities
SBM posts Service Operations Manager roles tied to specific regional accounts or client contracts. Prioritize applications where the posting references contract management or client deliverables, as these are the positions most likely to justify sponsorship through a specialty occupation argument.
Use Migrate Mate to surface active sponsorship openings
Search Migrate Mate to filter Service Operations Manager postings at SBM Management Services by visa type. This lets you identify which active roles have a sponsorship track record rather than cold-applying to postings where sponsorship is unconfirmed.
Request LCA details before accepting any offer
Before signing, ask HR which prevailing wage level DOL certified on the Labor Condition Application. SBM operates in competitive facility services markets where wage levels vary significantly by region, and your LCA wage must meet the DOL prevailing wage standard for the specific work location.
Start OPT extension paperwork before your current authorization expires
If you're on F-1 OPT and relying on a STEM extension, your employer must be enrolled in E-Verify before USCIS will approve the extension. Confirm SBM's E-Verify status with HR during the offer stage so you have enough runway to file without interrupting employment.
Service Operations Manager at SBM Management Services jobs are hiring across the US. Find yours.
Find Service Operations Manager at SBM Management Services JobsFrequently Asked Questions
Does SBM Management Services sponsor H-1B visas for Service Operations Managers?
SBM Management Services has sponsored H-1B visas for Service Operations Manager roles. Because H-1B sponsorship requires demonstrating a specialty occupation, your application will be stronger if the role involves a defined degree requirement in a relevant field such as business administration, operations management, or a related discipline. Confirm sponsorship availability directly with the hiring team during the offer stage, as not every posting guarantees it.
How do I apply for Service Operations Manager jobs at SBM Management Services?
You can browse and apply for Service Operations Manager openings at SBM Management Services through Migrate Mate, which filters roles by visa sponsorship type so you can identify positions where your status is supported. When applying, tailor your resume to highlight multi-site operational experience and client account management, both of which align with how SBM structures these roles across its commercial facility services portfolio.
Which visa types are commonly used for Service Operations Manager roles at SBM Management Services?
SBM Management Services has supported H-1B, F-1 OPT, F-1 CPT, and TN visa holders in Service Operations Manager roles. OPT and CPT are common entry points for recent graduates from operations or business programs. TN visas are an option for Canadian and Mexican nationals whose duties fit a qualifying TN category. H-1B is the primary long-term work authorization path for most international candidates in this role.
What qualifications does SBM Management Services expect for Service Operations Manager positions?
SBM typically looks for candidates with a background in operations, facilities management, or business administration, along with demonstrated experience managing service delivery across multiple accounts or sites. For visa sponsorship purposes, a relevant bachelor's degree strengthens the specialty occupation argument for H-1B petitions. Hands-on experience with contract compliance, workforce scheduling, and client relationship management are consistently reflected in SBM's postings for this function.
How long does the sponsorship and hiring process take for this role?
Timeline depends on your current visa status. If you're transitioning from OPT to H-1B, the H-1B lottery runs once per year with a registration window in March and an October 1 start date, so plan at least six months ahead. TN and H-1B transfers from another employer can move faster. USCIS premium processing is available for H-1B petitions and reduces the adjudication window to 15 business days once filed.
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