Service Technician Jobs at Texas Health and Human Services Commission with Visa Sponsorship
Service Technician roles at Texas Health and Human Services Commission sit within a large state agency delivering healthcare and social services across Texas. The commission has a track record of sponsoring H-1B visas for technical staff, making it a realistic target for international candidates with hands-on maintenance or systems experience.
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Get Access To All JobsINTRODUCTION
The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.
What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.
Here’s what you get as a full-time employee:
- 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
- Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
- Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
- Optional dental, vision, and life insurance—at rates much lower than most private plans
- Flexible spending accounts for added tax savings on health and dependent care
- Employee discounts on things like gym memberships, electronics, and entertainment
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
FUNCTIONAL TITLE: Human Services Technician
JOB TITLE: CPS FBSS Unit HST I
AGENCY: Dept of Family & Protective Svc
DEPARTMENT: Region 8 CPS Dir Del - FBSS
POSTING NUMBER: 15524
CLOSING DATE: 04/14/2026
POSTING AUDIENCE: Internal and External
OCCUPATIONAL CATEGORY: Protective Services
SALARY RANGE: $3,007.34 - $3,946.25
PAY FREQUENCY: Monthly
SALARY GROUP: TEXAS-A-11
SHIFT: Day
TELEWORK: Not Eligible for Telework
TRAVEL: Up to 75%
REGULAR/TEMPORARY: Regular
FULL TIME/PART TIME: Full time
FLSA EXEMPT/NON-EXEMPT: Nonexempt
JOB LOCATION CITY: SAN ANTONIO
JOB LOCATION ADDRESS: 10223 NACOGDOCHES RD
BRIEF JOB DESCRIPTION:
This position functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services staff, representatives from various organizations, and the general public.
ESSENTIAL JOB FUNCTIONS (EJFs):
- Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
- Observes and/or supervises parent and child visits.
- Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
- Maintain outgoing paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
- Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
- Knowledge of Child Protective Services
- Knowledge of community resources
- Ability to communicate effectively verbally and in writing.
- Ability to follow instructions.
- Ability to get work effectively with others.
- Ability to effectively supervise children of various ages.
- Ability to operate a personal computer, several software packages, and basic office equipment.
- Ability to work in an office supporting several staff members.
REGISTRATIONS, LICENSURE REQUIREMENTS OR CERTIFICATIONS:
This position requires use of the applicant's personal motor vehicle to complete job functions.
Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.
INITIAL SCREENING CRITERIA:
- Graduation from high school or equivalent.
- One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.
Acceptable Substitutions:
- Thirty semester hours from an accredited college or university.
ADDITIONAL INFORMATION:
Human Service Technicians may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include: safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.
Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.
This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 75% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
LOCATION
Location: SAN ANTONIO, TX
NEAREST MAJOR MARKET: San Antonio
INTRODUCTION
The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.
What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.
Here’s what you get as a full-time employee:
- 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
- Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
- Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
- Optional dental, vision, and life insurance—at rates much lower than most private plans
- Flexible spending accounts for added tax savings on health and dependent care
- Employee discounts on things like gym memberships, electronics, and entertainment
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
FUNCTIONAL TITLE: Human Services Technician
JOB TITLE: CPS FBSS Unit HST I
AGENCY: Dept of Family & Protective Svc
DEPARTMENT: Region 8 CPS Dir Del - FBSS
POSTING NUMBER: 15524
CLOSING DATE: 04/14/2026
POSTING AUDIENCE: Internal and External
OCCUPATIONAL CATEGORY: Protective Services
SALARY RANGE: $3,007.34 - $3,946.25
PAY FREQUENCY: Monthly
SALARY GROUP: TEXAS-A-11
SHIFT: Day
TELEWORK: Not Eligible for Telework
TRAVEL: Up to 75%
REGULAR/TEMPORARY: Regular
FULL TIME/PART TIME: Full time
FLSA EXEMPT/NON-EXEMPT: Nonexempt
JOB LOCATION CITY: SAN ANTONIO
JOB LOCATION ADDRESS: 10223 NACOGDOCHES RD
BRIEF JOB DESCRIPTION:
This position functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services staff, representatives from various organizations, and the general public.
ESSENTIAL JOB FUNCTIONS (EJFs):
- Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
- Observes and/or supervises parent and child visits.
- Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
- Maintain outgoing paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
- Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
- Knowledge of Child Protective Services
- Knowledge of community resources
- Ability to communicate effectively verbally and in writing.
- Ability to follow instructions.
- Ability to get work effectively with others.
- Ability to effectively supervise children of various ages.
- Ability to operate a personal computer, several software packages, and basic office equipment.
- Ability to work in an office supporting several staff members.
REGISTRATIONS, LICENSURE REQUIREMENTS OR CERTIFICATIONS:
This position requires use of the applicant's personal motor vehicle to complete job functions.
Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.
INITIAL SCREENING CRITERIA:
- Graduation from high school or equivalent.
- One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.
Acceptable Substitutions:
- Thirty semester hours from an accredited college or university.
ADDITIONAL INFORMATION:
Human Service Technicians may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include: safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.
Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.
This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 75% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
LOCATION
Location: SAN ANTONIO, TX
NEAREST MAJOR MARKET: San Antonio
See all 34+ Service Technician at Texas Health and Human Services Commission jobs
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Get Access To All JobsTips for Finding Service Technician Jobs at Texas Health and Human Services Commission Jobs
Obtain State-Relevant Certifications Before Applying
Texas state agencies often require specific trade or systems certifications for Service Technician roles. Securing credentials like EPA 608, OSHA 10, or relevant biomedical equipment certifications before you apply strengthens your profile and signals you meet state procurement and compliance standards.
Target Postings Listed Under HHSC Directly
Texas Health and Human Services Commission posts open roles through the Texas state jobs portal, not third-party boards. Applying through the official HHSC careers page ensures your application enters their HR system correctly, which matters for government-employer H-1B processing workflows.
Clarify Sponsorship Early in the Interview Process
State government employers have procurement and budget cycles that affect when they can initiate H-1B filings. Ask directly whether the hiring manager has coordinated H-1B sponsorship for this role before, so you understand their internal approval chain before investing significant time.
Prepare Your Work Authorization Documents Thoroughly
For an H-1B filing, your employer needs a detailed specialty occupation justification. Gather degree transcripts, any equivalency evaluations from a NACES-approved credential evaluator, and documentation of your prior technical experience in healthcare or facilities environments before your offer is finalized.
Account for USCIS Cap and Filing Timelines
H-1B petitions are subject to the annual cap with a lottery in March, and USCIS standard processing runs three to five months. Coordinate your start date expectations with HHSC HR early so both sides plan around the October 1 employment start date that follows a successful lottery selection.
Browse Verified Sponsoring Employers on Migrate Mate
Filtering by Service Technician roles at verified H-1B sponsors in the healthcare sector saves significant research time. Use Migrate Mate to identify and track active openings at HHSC and similar state agencies before submitting applications.
Service Technician at Texas Health and Human Services Commission jobs are hiring across the US. Find yours.
Find Service Technician at Texas Health and Human Services Commission JobsFrequently Asked Questions
Does Texas Health and Human Services Commission sponsor H-1B visas for Service Technicians?
Yes, Texas Health and Human Services Commission has a history of sponsoring H-1B visas for Service Technician roles. As a large state government agency, HHSC has the institutional infrastructure to initiate H-1B petitions, though sponsorship decisions are made on a per-role basis and depend on the position being classified as a specialty occupation.
How do I apply for Service Technician jobs at Texas Health and Human Services Commission?
Applications for Service Technician positions at HHSC are submitted through the Texas state government careers portal, WorkInTexas.com. Create a profile, attach your resume and any required certifications, and apply directly to the posted requisition. You can also browse active HHSC Service Technician openings on Migrate Mate, which filters specifically for roles open to visa sponsorship candidates.
Which visa types are commonly used for Service Technician roles at Texas Health and Human Services Commission?
The H-1B visa is the primary nonimmigrant work visa used for Service Technician roles at HHSC. This requires the position to qualify as a specialty occupation, meaning a bachelor's degree or higher in a relevant technical field is typically required. Candidates already holding H-1B status with another employer may also explore a transfer, which avoids the cap lottery.
What qualifications and experience does Texas Health and Human Services Commission expect for Service Technician candidates?
HHSC generally looks for candidates with a relevant technical degree or equivalent combination of education and hands-on experience in areas like facilities maintenance, biomedical equipment, or IT systems. State government roles often also require compliance familiarity with Texas Administrative Code standards. Trade certifications relevant to healthcare or government facilities environments strengthen your application considerably.
How do I understand the timeline for H-1B sponsorship at Texas Health and Human Services Commission?
After an offer is extended, HHSC HR initiates the H-1B petition process, which includes filing a Labor Condition Application with the DOL before submitting the I-129 petition to USCIS. Standard USCIS processing takes three to five months. If you need to start sooner, discuss whether HHSC will use premium processing, which USCIS adjudicates within 15 business days.
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