Service Supervisor Jobs at Texas Health and Human Services Commission with Visa Sponsorship
Service Supervisor jobs at Texas Health and Human Services Commission sit at the intersection of public health administration and direct service delivery. The agency has an established track record of sponsoring H-1B visas for supervisory healthcare roles, making it a credible target for international candidates building a long-term career in U.S. public health.
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Get Access To All JobsJoin the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Staff Services Officer III
Job Title: Staff Services Officer III
Agency: Health & Human Services Comm
Department: HHSC Accounting
Posting Number: 17636
Closing Date: 06/22/2026
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Range: $4,500.00 - $5,178.00
Pay Frequency: Monthly
Salary Group: TEXAS-B-19
Shift: Day
Telework: Not Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes: 0102, 0111, 0147, 0160, 0161, 0170, 0171, 0430, 0431, 0491, 2102, 3152, 4801, 4802, 4803, 4804, 4810, 4821, 6607, 8411, 8412, 8840, 8862, 120X, 16GX, 20C0, 2G0X1, 30C0, 36A, 36B, 38FX, 3F0X1, 3F1X1, 420A, 42A, 42B, 42H, 4A1X1, 51C, 60C0, 63A, 63AX, 63G0, 63S0, 641X, 70C, 70F, 89A, 8A200, 8U000, 90A, 920A, 920B, 92A, 92Z, FIN10, F&S, LS, LSS, PERS, PS, SEI11, SEI15, SK, WEPS, YN, YNS
Job Description:
The Staff Services Officer (SSO) serves under the HHSC Accounting Director, offering vital support to both the director and accounting staff. This role involves handling a variety of moderately complex administrative and service tasks within the Accounting Department. The SSO is responsible for planning and managing key operations, including human resources, accounting, budgeting, purchasing, information technology, training, equipment procurement and asset management, property oversight, and resource allocation for departmental activities.
Additionally, the SSO is tasked with composing and preparing correspondence, assignments, and briefings. The role involves overseeing and tracking the completion of assignments, legislative requests, open records requests, and providing administrative assistance to the Accounting management team. The SSO also manages schedules and calendars, assists in monitoring shared mailboxes as needed, and collaborates with other SSOs to ensure comprehensive support for the Accounting and CFO teams.
Essential Job Functions:
- Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
- Supports daily departmental operations and activities; responds to administrative issues and recommends effective and efficient solutions to departmental leadership; provides clarity to departmental staff regarding assignments that include reporting, procurement, and similar subject matters; supports timely completion of department assignments and provides updates to staff; coordinates appointment and meeting scheduling, acts as primary coordinator for Human Resources, Business Continuity and new hire tasks; responds to internal and external inquiries; provides and ensures a high level of confidentiality in all matters. - 30%
- Supports departmental budget operations and expense activities; monitors departmental expenditures; prepares, reviews, approves, and assigns appropriate funding information to travel vouchers, invoices, contracts, and purchase requests, ensuring accuracy and sufficient justification to adhere to purchasing, accounts payable, travel, and contracting guidelines. - 25%
- Assists with the implementation of office policies and procedures, as well as office systems and layouts; identifies and communicates operational risks to departmental leadership; supports departmental cataloging, filing, and archiving of letters, memos, and reports that conform to agency and departmental records management policy and procedure; provides an organized electronic and paper document filing system to facilitate efficient storage and retrieval; supports the adherence to agency records retention schedules and updates schedule annually or as needed; ensures compliance with all applicable federal, state, local laws, policies, procedures, rules and guidelines. - 20%
- Prepares and routes action, briefing, and informational memoranda, agendas, presentations, project updates, training materials, property manifests, and operational and special reports; prepares and maintains organizational charts; assists with the implementation of short- and long-term process improvement goals and objectives. - 20%
- Performs other duties as assigned. - 5%
Knowledge, skills, and abilities
- Knowledge of moderate administrative methods and protocols.
- Familiarity with basic project management principles.
- Skilled in using computers and software such as Microsoft Word, Outlook, Excel, and PowerPoint. (Include CAPPS-Financials, Teams, SharePoint)
- Capable of organizing, tracking, and developing both written and electronic documents efficiently.
- Able to work independently and resolve issues without supervision.
- Possesses strong analytical and research abilities.
- Demonstrates excellent communication and interpersonal skills.
- Communicates effectively, both verbally and in writing.
- Manages multiple tasks and tight deadlines through proper prioritization and completion.
- Formats, proofreads, and edits letters and memos accurately.
- Maintains a professional, courteous, and effective manner.
- Interprets rules, regulations, policies, and procedures appropriately.
- Keeps sensitive information confidential.
- Processes data to create concise reports, charts, and documents.
- Works well in a team environment.
Registrations, Licensure Requirements or Certifications: N/A
Initial Screening Criteria
- High school diploma or equivalent required.
- Completion of 60 hours of college coursework is preferred.
- Minimum of two years' full-time experience in office administrative support, including proficiency with Microsoft Word, Outlook, Excel, Teams, and SharePoint.
- Preferred experience with CAPPS-Financial.
- Previous experience working with State Government is preferred.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form.
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Staff Services Officer III
Job Title: Staff Services Officer III
Agency: Health & Human Services Comm
Department: HHSC Accounting
Posting Number: 17636
Closing Date: 06/22/2026
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Range: $4,500.00 - $5,178.00
Pay Frequency: Monthly
Salary Group: TEXAS-B-19
Shift: Day
Telework: Not Eligible for Telework
Travel: Up to 5%
Regular/Temporary: Regular
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: AUSTIN
Job Location Address: 4601 W GUADALUPE ST
Other Locations:
MOS Codes: 0102, 0111, 0147, 0160, 0161, 0170, 0171, 0430, 0431, 0491, 2102, 3152, 4801, 4802, 4803, 4804, 4810, 4821, 6607, 8411, 8412, 8840, 8862, 120X, 16GX, 20C0, 2G0X1, 30C0, 36A, 36B, 38FX, 3F0X1, 3F1X1, 420A, 42A, 42B, 42H, 4A1X1, 51C, 60C0, 63A, 63AX, 63G0, 63S0, 641X, 70C, 70F, 89A, 8A200, 8U000, 90A, 920A, 920B, 92A, 92Z, FIN10, F&S, LS, LSS, PERS, PS, SEI11, SEI15, SK, WEPS, YN, YNS
Job Description:
The Staff Services Officer (SSO) serves under the HHSC Accounting Director, offering vital support to both the director and accounting staff. This role involves handling a variety of moderately complex administrative and service tasks within the Accounting Department. The SSO is responsible for planning and managing key operations, including human resources, accounting, budgeting, purchasing, information technology, training, equipment procurement and asset management, property oversight, and resource allocation for departmental activities.
Additionally, the SSO is tasked with composing and preparing correspondence, assignments, and briefings. The role involves overseeing and tracking the completion of assignments, legislative requests, open records requests, and providing administrative assistance to the Accounting management team. The SSO also manages schedules and calendars, assists in monitoring shared mailboxes as needed, and collaborates with other SSOs to ensure comprehensive support for the Accounting and CFO teams.
Essential Job Functions:
- Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
- Supports daily departmental operations and activities; responds to administrative issues and recommends effective and efficient solutions to departmental leadership; provides clarity to departmental staff regarding assignments that include reporting, procurement, and similar subject matters; supports timely completion of department assignments and provides updates to staff; coordinates appointment and meeting scheduling, acts as primary coordinator for Human Resources, Business Continuity and new hire tasks; responds to internal and external inquiries; provides and ensures a high level of confidentiality in all matters. - 30%
- Supports departmental budget operations and expense activities; monitors departmental expenditures; prepares, reviews, approves, and assigns appropriate funding information to travel vouchers, invoices, contracts, and purchase requests, ensuring accuracy and sufficient justification to adhere to purchasing, accounts payable, travel, and contracting guidelines. - 25%
- Assists with the implementation of office policies and procedures, as well as office systems and layouts; identifies and communicates operational risks to departmental leadership; supports departmental cataloging, filing, and archiving of letters, memos, and reports that conform to agency and departmental records management policy and procedure; provides an organized electronic and paper document filing system to facilitate efficient storage and retrieval; supports the adherence to agency records retention schedules and updates schedule annually or as needed; ensures compliance with all applicable federal, state, local laws, policies, procedures, rules and guidelines. - 20%
- Prepares and routes action, briefing, and informational memoranda, agendas, presentations, project updates, training materials, property manifests, and operational and special reports; prepares and maintains organizational charts; assists with the implementation of short- and long-term process improvement goals and objectives. - 20%
- Performs other duties as assigned. - 5%
Knowledge, skills, and abilities
- Knowledge of moderate administrative methods and protocols.
- Familiarity with basic project management principles.
- Skilled in using computers and software such as Microsoft Word, Outlook, Excel, and PowerPoint. (Include CAPPS-Financials, Teams, SharePoint)
- Capable of organizing, tracking, and developing both written and electronic documents efficiently.
- Able to work independently and resolve issues without supervision.
- Possesses strong analytical and research abilities.
- Demonstrates excellent communication and interpersonal skills.
- Communicates effectively, both verbally and in writing.
- Manages multiple tasks and tight deadlines through proper prioritization and completion.
- Formats, proofreads, and edits letters and memos accurately.
- Maintains a professional, courteous, and effective manner.
- Interprets rules, regulations, policies, and procedures appropriately.
- Keeps sensitive information confidential.
- Processes data to create concise reports, charts, and documents.
- Works well in a team environment.
Registrations, Licensure Requirements or Certifications: N/A
Initial Screening Criteria
- High school diploma or equivalent required.
- Completion of 60 hours of college coursework is preferred.
- Minimum of two years' full-time experience in office administrative support, including proficiency with Microsoft Word, Outlook, Excel, Teams, and SharePoint.
- Preferred experience with CAPPS-Financial.
- Previous experience working with State Government is preferred.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.
ADA Accommodations:
In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
Pre-Employment Checks and Work Eligibility:
Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.
HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form.
Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.
Tips for Finding Service Supervisor Jobs at Texas Health and Human Services Commission
Align Your Credentials to Texas Licensing Standards
Texas Health and Human Services roles often require state-specific licensure or certification alongside a relevant degree. Verify your credentials meet Texas requirements before applying, and have any foreign academic documents evaluated by a NACES-approved service.
Target Postings That List LCA Wage Requirements
Public-sector employers like HHSC publish salary grades tied to DOL prevailing wage levels. Identify Service Supervisor postings in wage bands where your experience qualifies, since USCIS scrutinizes whether the offered salary meets the LCA-certified wage for your location.
Secure Internal Advocacy Before HR Initiates Filing
Government agencies route H-1B sponsorship through centralized HR approval processes. A direct hiring manager who supports your candidacy can move your file through internal budget and workforce authorization steps faster than applications without a department champion.
Plan Around USCIS Cap-Subject H-1B Timelines
If you need a new H-1B and aren't currently in H-1B status, HHSC must file during the annual April lottery window. Build your job search calendar so you have an offer confirmed by early March to allow time for petition preparation.
Use Migrate Mate to Find Active Sponsorship Openings
Filtering for Service Supervisor roles specifically at agencies with a sponsorship history saves significant research time. Use Migrate Mate to surface HHSC postings that align with your visa type so you focus your applications where sponsorship is already on the table.
Prepare a Specialty Occupation Justification for Your Role
USCIS requires H-1B approval for roles that qualify as specialty occupations. For Service Supervisor positions in public healthcare, document how the role requires at minimum a bachelor's degree in a specific field such as social work, public health, or healthcare administration.
Frequently Asked Questions
Does Texas Health and Human Services Commission sponsor H-1B visas for Service Supervisors?
Yes, Texas Health and Human Services Commission does sponsor H-1B visas for Service Supervisor roles. As a state government agency, HHSC routes sponsorship through its central HR and legal teams, which means the process is more formalized than at a private employer. Candidates should confirm sponsorship availability directly with the hiring team during the interview process, since not every open posting is pre-approved for sponsorship.
How do I apply for Service Supervisor jobs at Texas Health and Human Services Commission?
Applications for Service Supervisor roles at HHSC are submitted through the Texas state government careers portal. You'll create a CAPPS Recruit account, complete a state application form, and attach your resume and any required certifications. Use Migrate Mate to identify active Service Supervisor postings at HHSC that are open to visa sponsorship, so you're targeting the right openings before heading to the state portal to apply.
Which visa types are commonly used for Service Supervisor roles at Texas Health and Human Services Commission?
The H-1B is the primary visa category used for Service Supervisor positions at HHSC, as these roles typically qualify as specialty occupations requiring a degree in social work, public health, healthcare administration, or a related field. Candidates already holding TN visa status in qualifying professional categories may also be eligible, though the H-1B remains the most common pathway for this role type at the agency.
What qualifications and experience are expected for Service Supervisor roles at HHSC?
HHSC Service Supervisor positions generally require a bachelor's degree in a human services, healthcare, or social sciences field, combined with direct experience in a supervisory or lead capacity within a health or social service setting. Familiarity with Texas state service delivery systems, Medicaid programs, or managed care processes is frequently listed as a preferred qualifier and can strengthen both your application and the H-1B specialty occupation argument.
How do I understand the H-1B filing timeline if I receive a Service Supervisor offer from HHSC?
If you're not currently in H-1B status, HHSC would need to enter you in the USCIS H-1B lottery, which opens each April for an October 1 start date. Once selected, HHSC's legal team files the petition, and USCIS standard processing runs three to five months. Premium processing, which USCIS offers for an additional fee, can reduce adjudication to around 15 business days if HHSC elects to use it.