Service Tech Jobs at Texas Health and Human Services Commission with Visa Sponsorship
Texas Health and Human Services Commission hires Service Techs to keep critical healthcare infrastructure running across Texas. For international candidates, the commission has a track record of H-1B sponsorship for technical roles, making it a realistic target if you have the right qualifications and approach the process strategically.
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Get Access To All JobsINTRODUCTION
The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.
What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.
Here’s what you get as a full-time employee:
- 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
- Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
- Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
- Optional dental, vision, and life insurance—at rates much lower than most private plans
- Flexible spending accounts for added tax savings on health and dependent care
- Employee discounts on things like gym memberships, electronics, and entertainment
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
FUNCTIONAL TITLE: Human Services Technician
JOB TITLE: CPS FBSS Unit HST I
AGENCY: Dept of Family & Protective Svc
DEPARTMENT: Region 8 CPS Dir Del - FBSS
POSTING NUMBER: 15524
CLOSING DATE: 04/14/2026
POSTING AUDIENCE: Internal and External
OCCUPATIONAL CATEGORY: Protective Services
SALARY RANGE: $3,007.34 - $3,946.25
PAY FREQUENCY: Monthly
SALARY GROUP: TEXAS-A-11
SHIFT: Day
TELEWORK: Not Eligible for Telework
TRAVEL: Up to 75%
REGULAR/TEMPORARY: Regular
FULL TIME/PART TIME: Full time
FLSA EXEMPT/NON-EXEMPT: Nonexempt
JOB LOCATION CITY: SAN ANTONIO
JOB LOCATION ADDRESS: 10223 NACOGDOCHES RD
BRIEF JOB DESCRIPTION:
This position functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services staff, representatives from various organizations, and the general public.
ESSENTIAL JOB FUNCTIONS (EJFs):
- Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
- Observes and/or supervises parent and child visits.
- Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
- Maintain outgoing paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
- Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
- Knowledge of Child Protective Services
- Knowledge of community resources
- Ability to communicate effectively verbally and in writing.
- Ability to follow instructions.
- Ability to get work effectively with others.
- Ability to effectively supervise children of various ages.
- Ability to operate a personal computer, several software packages, and basic office equipment.
- Ability to work in an office supporting several staff members.
REGISTRATIONS, LICENSURE REQUIREMENTS OR CERTIFICATIONS:
This position requires use of the applicant's personal motor vehicle to complete job functions.
Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.
INITIAL SCREENING CRITERIA:
- Graduation from high school or equivalent.
- One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.
Acceptable Substitutions:
- Thirty semester hours from an accredited college or university.
ADDITIONAL INFORMATION:
Human Service Technicians may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include: safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.
Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.
This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 75% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
LOCATION
Location: SAN ANTONIO, TX
NEAREST MAJOR MARKET: San Antonio
INTRODUCTION
The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.
What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.
Here’s what you get as a full-time employee:
- 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
- Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
- Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
- Optional dental, vision, and life insurance—at rates much lower than most private plans
- Flexible spending accounts for added tax savings on health and dependent care
- Employee discounts on things like gym memberships, electronics, and entertainment
You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.
FUNCTIONAL TITLE: Human Services Technician
JOB TITLE: CPS FBSS Unit HST I
AGENCY: Dept of Family & Protective Svc
DEPARTMENT: Region 8 CPS Dir Del - FBSS
POSTING NUMBER: 15524
CLOSING DATE: 04/14/2026
POSTING AUDIENCE: Internal and External
OCCUPATIONAL CATEGORY: Protective Services
SALARY RANGE: $3,007.34 - $3,946.25
PAY FREQUENCY: Monthly
SALARY GROUP: TEXAS-A-11
SHIFT: Day
TELEWORK: Not Eligible for Telework
TRAVEL: Up to 75%
REGULAR/TEMPORARY: Regular
FULL TIME/PART TIME: Full time
FLSA EXEMPT/NON-EXEMPT: Nonexempt
JOB LOCATION CITY: SAN ANTONIO
JOB LOCATION ADDRESS: 10223 NACOGDOCHES RD
BRIEF JOB DESCRIPTION:
This position functions as an assistant to agency staff and supervisors in providing human services to families involved in Child Protective Services (CPS) cases, including transportation and documentation of services provided. It also includes supervising visitations between parents and children and providing various clerical functions. The position interacts routinely with Texas Department of Family and Protective Services staff, representatives from various organizations, and the general public.
ESSENTIAL JOB FUNCTIONS (EJFs):
- Provides transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
- Observes and/or supervises parent and child visits.
- Completes appropriate forms and documentation concerning client contact including data entry into IMPACT and other agency systems.
- Maintain outgoing paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
- Performs other duties as assigned and required to maintain unit operations including performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.
- Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
- Attends work regularly in accordance with agency leave policy.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
- Knowledge of Child Protective Services
- Knowledge of community resources
- Ability to communicate effectively verbally and in writing.
- Ability to follow instructions.
- Ability to get work effectively with others.
- Ability to effectively supervise children of various ages.
- Ability to operate a personal computer, several software packages, and basic office equipment.
- Ability to work in an office supporting several staff members.
REGISTRATIONS, LICENSURE REQUIREMENTS OR CERTIFICATIONS:
This position requires use of the applicant's personal motor vehicle to complete job functions.
Applicants for positions must have a reliable motor vehicle, and acceptable driving record for the past five years, and a current, valid Texas driver's license appropriate for the vehicle and passenger or cargo load. Applicants must provide proof of driving record, insurance and license.
INITIAL SCREENING CRITERIA:
- Graduation from high school or equivalent.
- One-year full-time social services, clerical, secretarial, administrative support, general office, or FPS experience.
Acceptable Substitutions:
- Thirty semester hours from an accredited college or university.
ADDITIONAL INFORMATION:
Human Service Technicians may be required to work together with DFPS caseworkers in providing supervision of children without placement (CWOP). Children can vary in age, but primarily the population that will be worked with is children that can range from 10 to 17 years of age. Responsibilities of the position include assisting the DFPS caseworker with monitoring children and ensuring needs are met during their office or community location stay to include: safety, food, hygiene, education and entertainment/recreational activities. This could require working outside of the normal work schedule. If so, overtime compensation may be earned.
Factors such as education and experience may be considered when establishing the starting salary for employees coming from other state agencies within Texas.
This role requires frequent travel to homes and offices both within and outside your assigned region. Reliable transportation and a strong willingness to travel are essential, as you can expect to be on the road about 75% of the time. While much of your travel will be local, there will be instances—including last-minute situations—where you’ll need to go outside your assigned counties, sometimes with little notice. Some overnight travel is also required as cases demand. Flexibility is critical, as our mission to protect the most vulnerable means you must be ready to serve clients wherever and whenever you are needed.
Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.
Applicants selected for hire must pass a background check and if applicable a driver’s record check.
State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.
As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files.
DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.
In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
LOCATION
Location: SAN ANTONIO, TX
NEAREST MAJOR MARKET: San Antonio
See all 47+ Service Tech at Texas Health and Human Services Commission jobs
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Get Access To All JobsTips for Finding Service Tech Jobs at Texas Health and Human Services Commission Jobs
Certify Your Technical Credentials Before Applying
State agency hiring panels for Service Tech roles prioritize candidates with documented certifications in biomedical equipment, HVAC, or IT systems. Gather verification letters and transcripts early so your credentials are ready when HR requests them during sponsorship review.
Target Postings Tied to HHSC Facility Expansions
HHSC regularly opens Service Tech positions when state-funded facilities expand or upgrade infrastructure. Filtering for postings linked to specific campuses or capital improvement projects increases your odds of landing a role where sponsorship is already budgeted.
Confirm the Role Qualifies as a Specialty Occupation
USCIS requires H-1B roles to qualify as specialty occupations needing at least a bachelor's degree. For Service Tech positions at a state agency, ask HR directly how the role is classified internally and whether prior approvals exist for the same job title.
Use Migrate Mate to Filter Verified Sponsorship Openings
Search for Service Tech roles at Texas Health and Human Services Commission on Migrate Mate, which filters job listings by confirmed visa sponsorship history so you're only applying where sponsorship is a realistic outcome, not a hopeful guess.
Align Your Start Date with the H-1B Cap Timeline
USCIS opens H-1B registration in March each year, with an October 1 employment start date for cap-subject petitions. When negotiating your offer, build this timeline into your expected start date so HR understands the filing schedule before submitting paperwork.
Request a Clear Sponsorship Commitment in Your Offer Letter
State agencies sometimes issue conditional offers pending budget approval. Before accepting, confirm in writing that HHSC will file the Labor Condition Application with DOL and the I-129 petition with USCIS on your behalf, covering associated filing fees.
Service Tech at Texas Health and Human Services Commission jobs are hiring across the US. Find yours.
Find Service Tech at Texas Health and Human Services Commission JobsFrequently Asked Questions
Does Texas Health and Human Services Commission sponsor H-1B visas for Service Techs?
Yes, Texas Health and Human Services Commission has sponsored H-1B visas for Service Tech roles. As a large state agency operating across healthcare and social services facilities in Texas, HHSC has the infrastructure to manage federal sponsorship filings. Your best approach is to confirm sponsorship availability directly with HR during the interview process, since not every open position carries an approved sponsorship budget.
How do I apply for Service Tech jobs at Texas Health and Human Services Commission?
Applications go through the Texas state government careers portal, where HHSC posts open Service Tech positions. Create a profile, upload your resume and relevant certifications, and apply directly to the posting. You can also browse verified sponsorship-eligible openings at HHSC through Migrate Mate, which flags roles with confirmed H-1B sponsorship history so you can prioritize applications where international candidates have been hired before.
Which visa types are commonly used for Service Tech roles at Texas Health and Human Services Commission?
H-1B is the primary visa category used for Service Tech positions at HHSC, as it covers specialty occupations in technical fields. If the role requires a degree-level qualification and the job duties align with USCIS specialty occupation criteria, H-1B is the standard path. In some cases, candidates already holding TN or O-1 status may also be considered, but those categories depend heavily on your specific qualifications and nationality.
What qualifications or experience are expected for Service Tech roles at HHSC?
HHSC Service Tech postings typically require a relevant technical degree or equivalent certification, hands-on experience with the specific systems the role covers (such as biomedical equipment, facilities infrastructure, or IT hardware), and familiarity with compliance standards applicable to state-operated healthcare environments. Candidates with experience in regulated environments, state agency procurement processes, or Texas-specific facility codes tend to advance further in the hiring process.
How do I understand the H-1B filing timeline if HHSC extends me an offer?
USCIS accepts H-1B cap-subject petitions starting April 1 each year, with a registration window in March. Employment under a cap-subject H-1B can't begin before October 1. If HHSC extends you an offer outside this window, ask HR whether they can file under cap-exempt status or whether you'd need to wait for the next registration cycle. Clarifying this timeline before you accept is critical to aligning your start date with USCIS requirements.
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