Service Technician Jobs at Deloitte with Visa Sponsorship
Service Technician roles at Deloitte sit at the intersection of technical delivery and client-facing consulting work, requiring hands-on expertise in systems, equipment, or infrastructure. Deloitte has a well-established sponsorship infrastructure and regularly supports international candidates across multiple work visa categories for qualifying technical positions.
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Get Access To All JobsPatient Services Technical Manager
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Recruiting for this role ends on June 26, 2026
Work you'll do
As a Patient Services Technical Manager specializing in our Customer practice, you will play a pivotal role in helping Patient Services clients achieve their transformation goals. Leveraging your expertise in patient services, you will interface between pharmaceutical, biotech or medical device clients and cross-functional implementation teams to identify and implement digital health solutions that improve patient outcomes. You will design, implement and optimize patient support programs, define project roadmaps and provide product and industry insights to deliver innovative solutions.
The ideal candidate will be curious, analytical, and confident with a natural drive to exceed immediate project requirements and overcome obstacles. A genuine passion for the life sciences industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.
You will lead and deliver small engagements, or components of large, complex engagements for healthcare clients. Typical engagements include process improvement, operating model design, competitor benchmarking, cost transformation, customer and product innovation, and growth strategy development. Using a combination of direct management and hands-on delivery, you will craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations and manage day-to-day stakeholder relationships. Managers will contribute to Deloitte's thought leadership, play a significant role in business development activities, and own responsibility for the development of junior staff.
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Required Qualifications
- Bachelor's degree in Computer Science, Healthcare Administration, Life Sciences or related field
- 6 years of experience in Healthcare and/or Life Sciences Patient Services Consulting
- Life Sciences Cloud Certification
- 1 year of experience utilizing AI platforms like Chat GPT / Grok / Anthropic to conduct research and as an aid for creating presentations and project documentation
- 4 years of experience with Patient Data platforms and familiarity with connectivity to platforms like data bricks
- 4 years of experience Patient CRM platforms; Salesforce, Veeva
- 4 years of experience with PAP, Copay and/or Adherence Programs for a pharmaceutical manufacturer or patient services hub provider
- 6 years of experience using Microsoft Suite (Word, Excel, Power Point) to develop and deliver professional-quality documents, reports and presentations to client stakeholders and executive level leaders
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available.
Preferred Qualifications
- Advanced degree (e.g., MHA, MBA)
- SQL, Power BI, Tableau data analytics skills preferred
- Experience coordinating with globally located teams
- Salesforce System Architect, Salesforce Application Architect, or other relevant Salesforce certifications
- Experience implementing Salesforce Health Cloud or Life Sciences Cloud
- SAFe, PMP, PMI, or Agile certifications
- Experience defining personas, user journeys, and product features for life sciences patient services clients
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 - $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Customer_US
SS_US
Patient Services Technical Manager
Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.
Recruiting for this role ends on June 26, 2026
Work you'll do
As a Patient Services Technical Manager specializing in our Customer practice, you will play a pivotal role in helping Patient Services clients achieve their transformation goals. Leveraging your expertise in patient services, you will interface between pharmaceutical, biotech or medical device clients and cross-functional implementation teams to identify and implement digital health solutions that improve patient outcomes. You will design, implement and optimize patient support programs, define project roadmaps and provide product and industry insights to deliver innovative solutions.
The ideal candidate will be curious, analytical, and confident with a natural drive to exceed immediate project requirements and overcome obstacles. A genuine passion for the life sciences industry, combined with relationship-building, leadership, and communication skills will be critical to success. Candidates should be energized by continuous personal improvement, proactively seeking out new skills and perspectives, exhibiting openness to coaching from senior colleagues, and contributing to the development of junior staff.
You will lead and deliver small engagements, or components of large, complex engagements for healthcare clients. Typical engagements include process improvement, operating model design, competitor benchmarking, cost transformation, customer and product innovation, and growth strategy development. Using a combination of direct management and hands-on delivery, you will craft solutions for clients, guide and oversee the quality of your team's deliverables and recommendations and manage day-to-day stakeholder relationships. Managers will contribute to Deloitte's thought leadership, play a significant role in business development activities, and own responsibility for the development of junior staff.
The team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Required Qualifications
- Bachelor's degree in Computer Science, Healthcare Administration, Life Sciences or related field
- 6 years of experience in Healthcare and/or Life Sciences Patient Services Consulting
- Life Sciences Cloud Certification
- 1 year of experience utilizing AI platforms like Chat GPT / Grok / Anthropic to conduct research and as an aid for creating presentations and project documentation
- 4 years of experience with Patient Data platforms and familiarity with connectivity to platforms like data bricks
- 4 years of experience Patient CRM platforms; Salesforce, Veeva
- 4 years of experience with PAP, Copay and/or Adherence Programs for a pharmaceutical manufacturer or patient services hub provider
- 6 years of experience using Microsoft Suite (Word, Excel, Power Point) to develop and deliver professional-quality documents, reports and presentations to client stakeholders and executive level leaders
- Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve
- Limited immigration sponsorship may be available.
Preferred Qualifications
- Advanced degree (e.g., MHA, MBA)
- SQL, Power BI, Tableau data analytics skills preferred
- Experience coordinating with globally located teams
- Salesforce System Architect, Salesforce Application Architect, or other relevant Salesforce certifications
- Experience implementing Salesforce Health Cloud or Life Sciences Cloud
- SAFe, PMP, PMI, or Agile certifications
- Experience defining personas, user journeys, and product features for life sciences patient services clients
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $130,800 - $241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Customer_US
SS_US
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Get Access To All JobsTips for Finding Service Technician Jobs at Deloitte Jobs
Align Your Technical Certifications to Deloitte's Clients
Deloitte's Service Technician roles often support specific client environments, such as enterprise IT infrastructure or managed services. Certifications like CompTIA, Cisco, or vendor-specific credentials relevant to those environments make your application easier to map to a specialty occupation, which matters during H-1B petition drafting.
Target Deloitte's Federal and Managed Services Practices
Deloitte's government and managed services divisions hire Service Technicians with clearance-eligible profiles and structured technical workflows. These practice areas tend to have defined role hierarchies and repeatable sponsorship processes, giving you a more predictable path through the visa filing stage than project-based consulting roles.
Confirm Your Role Qualifies as a Specialty Occupation Early
USCIS scrutinizes Service Technician titles closely when assessing H-1B eligibility. Before accepting an offer, confirm with the recruiting team that the position requires at least a bachelor's degree in a specific technical field. Generic technician roles without that degree requirement won't clear USCIS's specialty occupation standard.
Use Migrate Mate to Find Open Roles With Sponsorship History
Search Migrate Mate to filter Service Technician openings at Deloitte by visa type, so you're only applying to positions where sponsorship has been filed before. This saves time and focuses your outreach on teams with an active sponsorship workflow already in place.
Prepare Your I-94 and Status Documentation Before Offer Stage
If you're already in the U.S. on OPT or another status, have your I-94, EAD, and degree transcripts ready before Deloitte's offer letter is issued. Deloitte's legal and HR teams move quickly once an offer is extended, and delays in document collection can push your H-1B filing past critical DOL Labor Condition Application windows.
Ask Specifically About Cap-Exempt Filing Pathways
If you've already been counted against the H-1B cap at a previous employer, you may be eligible for a cap-exempt transfer to Deloitte. Raise this directly with the recruiter or immigration contact, since cap-exempt transfers don't require lottery selection and can be filed at any point in the year.
Service Technician at Deloitte jobs are hiring across the US. Find yours.
Find Service Technician at Deloitte JobsFrequently Asked Questions
Does Deloitte sponsor H-1B visas for Service Technicians?
Yes, Deloitte sponsors H-1B visas for Service Technician roles where the position qualifies as a specialty occupation under USCIS standards. That means the role must require at least a bachelor's degree in a specific technical field. Roles with generic skill requirements or no defined degree standard may not qualify, so confirming the job description's framing before applying is important.
How do I apply for Service Technician jobs at Deloitte?
Applications go through Deloitte's careers portal, where Service Technician openings are listed by practice area and location. You can also browse current openings on Migrate Mate, which filters Deloitte roles by visa sponsorship type so you can target positions where H-1B, E-3, or other sponsorship has historically been filed. Tailoring your resume to the specific technical environment the role supports improves your chances of clearing initial screening.
Which visa types does Deloitte commonly sponsor for Service Technician roles?
Deloitte sponsors H-1B visas for the broadest range of international candidates, along with H-1B1 visas for Chilean and Singaporean nationals and E-3 visas for Australian citizens. For candidates pursuing permanent residency, Deloitte also files EB-2 and EB-3 PERM-based petitions for qualifying employees, typically after a period of full-time employment in the role.
What qualifications does Deloitte expect for Service Technician roles?
Deloitte's Service Technician positions typically require a bachelor's degree in an applied technical field, such as information technology, computer science, or engineering, combined with hands-on experience in the specific systems or infrastructure the role supports. Industry certifications relevant to Deloitte's client environments, such as network, cloud, or hardware credentials, strengthen your application and help establish specialty occupation eligibility for visa purposes.
How do I plan my timeline when applying for a sponsored Service Technician role at Deloitte?
If you need a new H-1B and aren't cap-exempt, the annual lottery registration opens in March for an October 1 start date. That means an offer in Q1 of a given year leads to a roughly six-month wait before you can begin work. E-3 and H-1B1 applicants have more flexibility since those categories aren't subject to the lottery and can be filed year-round, with consular processing often taking two to four weeks.
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