Service Technician Jobs at Safeway with Visa Sponsorship
Safeway hires Service Technicians to maintain equipment and facilities across its grocery store network, and the company has an established track record of sponsoring work visas for this function. If you're a skilled technician looking to build a U.S. career in retail operations, Safeway is a realistic target.
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Get Access To All JobsService & Delivery Technician III
About the company
Albertsons Companies is at the forefront of the revolution in retail. Albertsons Companies is pleased to announce an exciting opportunity for a Service and Delivery Technician III supporting Safeway retail grocery stores. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.
Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw’s, and many more recognizable names.
What you will be doing
You will be providing IT Support to our Safeway stores in and around Columbia MD, and the surrounding area. You would work on deploying equipment and installing new hardware and software. You would also work with our computers, printers, POS Systems, scales, and Network Servers.
The successful individual will provide IT Technical Support to our Safeway retail grocery stores in Columbia MD and the surrounding area. In addition, the successful person will be tasked with troubleshooting and configuring various pieces of IT hardware unique to retail, as well as conducting break-fix repair on our computers, printers, POS Systems, scales, and Network Servers.
In this role you will have the opportunity to work on different projects and learn new technologies. In addition, you will have the opportunity to learn all facets of store support, network with fellow Technicians and support store directors to run our best-in-class retail grocery stores.
Main responsibilities
- Support standard hardware platforms and systems installed throughout the stores.
- Repair all approved standard technology hardware including PC/Server hardware, Network hardware, RF hardware, and printers.
- Provide complete recoverability of systems and applications.
- Trouble shoot resolution.
- Installation of new hardware and software.
- Provide customers with IT support; meet goals for service level agreements.
- Provide network and remote connectivity (hardware/software) support.
- Maintain equipment inventory controls and policies.
- Work with Support Center (STSC) on assignment of problems, support issues and concerns with computer systems.
- Interface with all Corporate IT groups for on-site support and technology resolutions.
- Adhere to repair standards and service levels established.
- Driving required for this Zone Service Area.
We are searching for someone with
- High school graduate, BA/BS degree preferred, or 3+ year's technical/training/hardware certifications preferred.
- Information Technology project implementation exposure with 5+ year's technical systems and 2+ years of technical support experience.
- 2+ years’ retail business experience preferred.
- 2+ years’ experience with retail store systems, technology systems and hardware preferred.
- 2+ years’ experience with installation and configuration of desktop and peripheral technology preferred.
- Excellent telephone, customer service and problem-solving skills with the ability to gather important information to resolve high pressure issues/situations (for remote locations).
- Excellent communication and Interpersonal skills with the ability to effectively present technical information and tailor responses for customer understanding.
- Working knowledge of IT hardware, installation models and Windows, MS Office and related applications.
- Demonstrated ability to follow written/verbal instructions, defines problems, collect data, establish facts, and draw valid conclusions.
- Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization.
- Demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products under minimal supervision.
- Understanding of how hardware/software systems inter-relate.
- Must be able to lift up to 50 pounds of equipment, some twisting and turning with equipment installs.
- Must have a good, safe driving record. Must have a vehicle.
- Solid mechanical skills.
- Flexibility to work a variety of shifts, day, evening and overnight in a 24/7 on call support capacity.
- Strong sense of urgency, business ethics, dependability and follow through.
Physical Environment
- Work may be performed in a temperature-controlled environment.
- Must sit, stand, or walk for extended periods of time.
- May spend long periods of time at desk or computer terminal.
- Will use keyboards, telephone, and other office equipment during the course of normal workday.
- Stooping, bending, twisting, and reaching may be required in completion of job duties.
- Workdays are fast paced; some evening and weekend work may be required.
What it’s like at Albertsons?
Albertsons Culture Principles
Compassion: We always treat each other with kindness and respect
Team: We always support and recognize each other
Inclusive: We always value everyone’s perspective
Learning: We always strive to grow and develop ourselves and others
Competitive: We always act with integrity to win over the customer
Ownership: We always take actions to drive our success
Pay Transparency:
Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). Associates in this position may be eligible for a quarterly bonus.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
Service & Delivery Technician III
About the company
Albertsons Companies is at the forefront of the revolution in retail. Albertsons Companies is pleased to announce an exciting opportunity for a Service and Delivery Technician III supporting Safeway retail grocery stores. With a fixation on innovation and building culture, our team is rallying our company around a unique vision: forging a retail winner that is admired for national strength, deep roots in the communities we serve, and a team that has passion for food and delivering great service.
Albertsons is one of the largest retail employers, providing approximately 300,000 jobs across 2,200 stores, 22 distribution centers, 20 food and beverage plants and various support offices. We operate in 34 states and the District of Columbia under the Albertsons banner, as well as Safeway, Tom Thumb, Jewel Osco, Shaw’s, and many more recognizable names.
What you will be doing
You will be providing IT Support to our Safeway stores in and around Columbia MD, and the surrounding area. You would work on deploying equipment and installing new hardware and software. You would also work with our computers, printers, POS Systems, scales, and Network Servers.
The successful individual will provide IT Technical Support to our Safeway retail grocery stores in Columbia MD and the surrounding area. In addition, the successful person will be tasked with troubleshooting and configuring various pieces of IT hardware unique to retail, as well as conducting break-fix repair on our computers, printers, POS Systems, scales, and Network Servers.
In this role you will have the opportunity to work on different projects and learn new technologies. In addition, you will have the opportunity to learn all facets of store support, network with fellow Technicians and support store directors to run our best-in-class retail grocery stores.
Main responsibilities
- Support standard hardware platforms and systems installed throughout the stores.
- Repair all approved standard technology hardware including PC/Server hardware, Network hardware, RF hardware, and printers.
- Provide complete recoverability of systems and applications.
- Trouble shoot resolution.
- Installation of new hardware and software.
- Provide customers with IT support; meet goals for service level agreements.
- Provide network and remote connectivity (hardware/software) support.
- Maintain equipment inventory controls and policies.
- Work with Support Center (STSC) on assignment of problems, support issues and concerns with computer systems.
- Interface with all Corporate IT groups for on-site support and technology resolutions.
- Adhere to repair standards and service levels established.
- Driving required for this Zone Service Area.
We are searching for someone with
- High school graduate, BA/BS degree preferred, or 3+ year's technical/training/hardware certifications preferred.
- Information Technology project implementation exposure with 5+ year's technical systems and 2+ years of technical support experience.
- 2+ years’ retail business experience preferred.
- 2+ years’ experience with retail store systems, technology systems and hardware preferred.
- 2+ years’ experience with installation and configuration of desktop and peripheral technology preferred.
- Excellent telephone, customer service and problem-solving skills with the ability to gather important information to resolve high pressure issues/situations (for remote locations).
- Excellent communication and Interpersonal skills with the ability to effectively present technical information and tailor responses for customer understanding.
- Working knowledge of IT hardware, installation models and Windows, MS Office and related applications.
- Demonstrated ability to follow written/verbal instructions, defines problems, collect data, establish facts, and draw valid conclusions.
- Demonstrated ability to work independently and be a strong collaborative partner in a matrixed organization.
- Demonstrated ability to learn beyond formal training with a strong aptitude for delivering quality products under minimal supervision.
- Understanding of how hardware/software systems inter-relate.
- Must be able to lift up to 50 pounds of equipment, some twisting and turning with equipment installs.
- Must have a good, safe driving record. Must have a vehicle.
- Solid mechanical skills.
- Flexibility to work a variety of shifts, day, evening and overnight in a 24/7 on call support capacity.
- Strong sense of urgency, business ethics, dependability and follow through.
Physical Environment
- Work may be performed in a temperature-controlled environment.
- Must sit, stand, or walk for extended periods of time.
- May spend long periods of time at desk or computer terminal.
- Will use keyboards, telephone, and other office equipment during the course of normal workday.
- Stooping, bending, twisting, and reaching may be required in completion of job duties.
- Workdays are fast paced; some evening and weekend work may be required.
What it’s like at Albertsons?
Albertsons Culture Principles
Compassion: We always treat each other with kindness and respect
Team: We always support and recognize each other
Inclusive: We always value everyone’s perspective
Learning: We always strive to grow and develop ourselves and others
Competitive: We always act with integrity to win over the customer
Ownership: We always take actions to drive our success
Pay Transparency:
Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401k eligibility). Associates in this position may be eligible for a quarterly bonus.
Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!
Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.
Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.
Bring your flavor
Building the future of food and well-being starts with you. Join our team and bring your best self to the table.
Disclaimer
The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.
Albertsons is an Equal Opportunity Employer
This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
See all 27+ Service Technician at Safeway jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Service Technician at Safeway roles.
Get Access To All JobsTips for Finding Service Technician Jobs at Safeway Jobs
Document your equipment certifications before applying
Safeway's Service Technician roles often require credentials for refrigeration, HVAC, or electrical systems. Gather certifications, service logs, and proof of hands-on maintenance experience before you submit, because these directly support your specialty occupation determination.
Target stores with active facilities maintenance needs
Larger Safeway locations and distribution-adjacent stores carry heavier equipment loads and hire technicians more consistently. Search by region on Migrate Mate to identify where Service Technician openings are concentrated and prioritize those markets in your applications.
Ask about LCA filing timing during the offer stage
Your employer must file a certified Labor Condition Application with the DOL before USCIS can process your H-1B petition. Ask your Safeway recruiter which internal team handles this and whether they use outside immigration counsel, so you know what timeline to expect.
Clarify CPT or OPT eligibility for hands-on technician work
F-1 students pursuing technician roles need to confirm that the position qualifies under their program's practical training authorization. USCIS requires that OPT employment directly relate to your field of study, so align your academic background with the specific equipment or systems the role covers.
Prepare for a multi-location interview process
Safeway frequently routes technician candidates through both a store-level hiring manager and a regional facilities coordinator. Knowing this upfront lets you tailor your responses to operational priorities at each stage rather than treating it as a single conversation.
Understand the TN visa scope for technician classifications
Canadian and Mexican nationals may qualify for TN status if the role maps to an eligible USMCA occupation category. Confirm with the hiring team that the Service Technician position's duties align with the classification before relying on this pathway over an H-1B petition.
Service Technician at Safeway jobs are hiring across the US. Find yours.
Find Service Technician at Safeway JobsFrequently Asked Questions
Does Safeway sponsor H-1B visas for Service Technicians?
Yes, Safeway sponsors H-1B visas for Service Technician roles. The position needs to qualify as a specialty occupation, meaning it requires at least a bachelor's degree or its equivalent in a relevant technical field. Safeway's facilities and equipment maintenance operations have supported this classification, but the specific duties in your offer letter will determine eligibility.
How do I apply for Service Technician jobs at Safeway?
You can browse open Service Technician positions at Safeway through Migrate Mate, which filters specifically for roles with visa sponsorship. Apply directly through the listing, and make sure your resume highlights certifications and hands-on equipment experience relevant to grocery retail environments, such as refrigeration systems, HVAC, or electrical maintenance.
Which visa types does Safeway commonly use for Service Technician roles?
Safeway sponsors H-1B visas as the primary work visa for Service Technicians, along with F-1 OPT and CPT for recent graduates still within their practical training period. TN visas are available for qualifying Canadian and Mexican nationals under USMCA, and Safeway has also supported EB-2 and EB-3 Green Card sponsorship for longer-tenured employees in this function.
What qualifications does Safeway expect for Service Technician positions?
Safeway typically looks for technical certifications in refrigeration, HVAC, or electrical systems alongside hands-on maintenance experience in a commercial or retail setting. A degree or formal technical training in a relevant field strengthens your application and is often required to support visa sponsorship. Familiarity with large-format grocery store equipment is a practical advantage over candidates with only general maintenance backgrounds.
How do I time my application if I'm on OPT with limited months remaining?
If you're on F-1 OPT, the H-1B filing window opens in March for an October 1 start date. You need enough OPT validity to cover the period between your start date and October 1, or Cap-Gap protections must apply. Start your Safeway application at least six months before your OPT expires so the employer has time to prepare an H-1B petition before the registration deadline.
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