Business Operations Jobs at Twilio with Visa Sponsorship
Twilio hires Business Operations professionals to support revenue systems, vendor strategy, and cross-functional planning across its cloud communications platform. The company has an established record of sponsoring work visas for this function, making it a realistic target if you're on H-1B, OPT, or TN status.
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Get Access To All JobsWho we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
See yourself at Twilio
Join the team as Twilio’s next Technical Administrator 2 (Business Systems Analyst 2)
About the job
Twilio is looking for a Salesforce Administrator to join the GTM Automation team. This is a great role for an experienced Salesforce administrator looking to work more closely with the business, apply their mastery on the Salesforce platform to deliver impact, and expand the breadth of exposure beyond Salesforce. You will be in the unique position of joining a growing team that you can learn with and help shape.
You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives. You are a results-oriented individual who is motivated to tackle complex problems, has a "can do" attitude, and is comfortable asking questions.
Responsibilities
In this role, you will be responsible for improving our Salesforce.com platform and ensuring data excellence across the organization. You will be challenged to think creatively about how to reshape existing processes to become more efficient and your work will be integral to supporting impactful programs managed by the team to contribute to the success of the sales team and support Twilio’s fast growth.
- Assist project managers in various work streams on Salesforce.com
- Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale.
- Work with program managers and stakeholders to uncover process gaps and develop elegant solutions
- Understand and fix existing system problems on a daily basis
- Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility.
- Collaborate with cross-functional teams, including developers, business analysts, and stakeholders.
- Leadership skills to mentor junior administrators and provide guidance on best practices.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 2+ years of experience with Salesforce.com implementation (design, configuration, deployment, lightning flows)
- Must have hands on experience with process automation tools especially flows
- Demonstrated ability to understand business needs and translate requirements into technical solutions
- Salesforce Certified Administrator (ADM-201)
- Strong expertise in Salesforce CPQ administration and configuration.
- Strong presentation, communication, and facilitation skills
- Comprehensive experience on debugging and troubleshooting in Salesforce
- Strong organizational and business analysis skills; detail-oriented and able to work independently, manage and develop smaller scale projects.
- Knowledge on Salesforce.com configuration best practices
Desired:
- 1+ year of experience designing or developing on Salesforce (Apex)
- Experience working with and managing large data sets
- Industry experience in automating and auditing large volumes of data
- Experienced developing Lightning Components in Salesforce Lightning
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
See yourself at Twilio
Join the team as Twilio’s next Technical Administrator 2 (Business Systems Analyst 2)
About the job
Twilio is looking for a Salesforce Administrator to join the GTM Automation team. This is a great role for an experienced Salesforce administrator looking to work more closely with the business, apply their mastery on the Salesforce platform to deliver impact, and expand the breadth of exposure beyond Salesforce. You will be in the unique position of joining a growing team that you can learn with and help shape.
You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives. You are a results-oriented individual who is motivated to tackle complex problems, has a "can do" attitude, and is comfortable asking questions.
Responsibilities
In this role, you will be responsible for improving our Salesforce.com platform and ensuring data excellence across the organization. You will be challenged to think creatively about how to reshape existing processes to become more efficient and your work will be integral to supporting impactful programs managed by the team to contribute to the success of the sales team and support Twilio’s fast growth.
- Assist project managers in various work streams on Salesforce.com
- Data management in Salesforce.com and other business systems, including auditing and resolving data integrity at a large scale.
- Work with program managers and stakeholders to uncover process gaps and develop elegant solutions
- Understand and fix existing system problems on a daily basis
- Continually evaluate and identify gaps in our existing codebase to develop solutions for increased extensibility.
- Collaborate with cross-functional teams, including developers, business analysts, and stakeholders.
- Leadership skills to mentor junior administrators and provide guidance on best practices.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- 2+ years of experience with Salesforce.com implementation (design, configuration, deployment, lightning flows)
- Must have hands on experience with process automation tools especially flows
- Demonstrated ability to understand business needs and translate requirements into technical solutions
- Salesforce Certified Administrator (ADM-201)
- Strong expertise in Salesforce CPQ administration and configuration.
- Strong presentation, communication, and facilitation skills
- Comprehensive experience on debugging and troubleshooting in Salesforce
- Strong organizational and business analysis skills; detail-oriented and able to work independently, manage and develop smaller scale projects.
- Knowledge on Salesforce.com configuration best practices
Desired:
- 1+ year of experience designing or developing on Salesforce (Apex)
- Experience working with and managing large data sets
- Industry experience in automating and auditing large volumes of data
- Experienced developing Lightning Components in Salesforce Lightning
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
See all 8+ Business Operations at Twilio jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Business Operations at Twilio roles.
Get Access To All JobsTips for Finding Business Operations Jobs at Twilio Jobs
Frame Your Experience Around Revenue Operations
Twilio's Business Operations roles often sit close to GTM and RevOps teams. Align your resume to show experience with sales cycle analysis, tooling like Salesforce or Looker, and cross-functional process improvement rather than generic administrative work.
Target Roles That Map to Specialty Occupation Standards
USCIS requires H-1B roles to qualify as specialty occupations, meaning a specific bachelor's degree field must be a normal requirement. Business Operations titles at Twilio that require degrees in finance, economics, or information systems are stronger candidates than generalist coordinator roles.
Ask Recruiters About LCA Filing Timelines Early
Your employer must file a certified Labor Condition Application with DOL before USCIS can process your H-1B petition. At Twilio, ask in the offer stage whether the LCA is already in motion so your start date isn't pushed by a preventable administrative lag.
Use OPT STEM Extension Time Strategically
If you're on F-1 OPT and your degree is in a STEM field like data science or information systems, you may qualify for a 24-month extension, giving you up to three H-1B lottery cycles. Use that runway to build internal credibility at Twilio before your petition window.
Browse Open Roles Through Migrate Mate
Migrate Mate filters Business Operations jobs by visa sponsorship type, so you can confirm which Twilio roles are open to your status before applying. This saves time you'd otherwise spend reaching out to recruiters before knowing if you're eligible.
Business Operations at Twilio jobs are hiring across the US. Find yours.
Find Business Operations at Twilio JobsFrequently Asked Questions
Does Twilio sponsor H-1B visas for Business Operations?
Yes, Twilio sponsors H-1B visas for Business Operations roles. The role needs to qualify as a specialty occupation under USCIS standards, which generally means the position requires a bachelor's degree in a specific field such as finance, business analytics, or information systems. Roles with broader or generalist requirements may face more scrutiny during the petition process.
How do I apply for Business Operations jobs at Twilio?
You can browse and apply for Business Operations roles at Twilio directly through the Twilio careers page or through Migrate Mate, which filters open positions by visa sponsorship type so you can confirm eligibility before applying. When you apply, tailor your materials to Twilio's GTM and revenue operations context, since many Business Operations roles sit close to those functions.
Which visa types does Twilio commonly use for Business Operations roles?
Twilio sponsors H-1B, TN, F-1 OPT, F-1 CPT, and EB-2 and EB-3 Green Card pathways for Business Operations positions. TN is available to Canadian and Mexican nationals in qualifying professional categories. F-1 OPT candidates in STEM-adjacent fields may also benefit from the 24-month STEM extension, which provides additional time before needing an H-1B.
What qualifications does Twilio expect for Business Operations roles?
Twilio's Business Operations roles typically require a bachelor's degree in business, finance, economics, or a related quantitative field. Beyond credentials, the company looks for hands-on experience with revenue or go-to-market operations, proficiency with tools like Salesforce or SQL, and the ability to translate data into cross-functional recommendations. Advanced degrees or prior experience at SaaS companies strengthens your profile.
How do I think about the timeline from offer to visa sponsorship at Twilio?
The timeline depends on your current status. H-1B petitions must be filed by April 1 for an October 1 start, so if you receive an offer outside that window, your start date may be delayed by up to a year. OPT candidates can start sooner, but need to confirm their OPT end date aligns with the role. Ask Twilio's recruiting team early whether your status requires an H-1B transfer or a new petition.
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