IT Support Jobs at University of Miami with Visa Sponsorship
IT Support roles at University of Miami sit within a large, research-driven institution that regularly sponsors international workers across technical and infrastructure functions. If you need visa support, the university has established processes for multiple visa categories, making it a realistic target for international job seekers in IT.
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Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami’s UMIT Department has an exciting opportunity for a full-time Director of Information Technology to work onsite at the medical campus in Miami, Florida.
The Director of Information Technology is responsible for providing leadership, operational planning and management of IT services and support for the Miller School of Medicine. The position is accountable for reliable high-quality IT operations supporting the school’s education, administrative, and research missions, with appropriate clinical adjacency as required to support those functions.
CORE JOB FUNCTIONS
- Supervises the performance management of all assigned staff including making decisions as they pertain to hiring, training, evaluation, promotion, and termination.
- Manages daily operations and directs staff to achieve departmental goals and objectives.
- Assumes responsibility for campus-wide initiatives involving computer support services.
- Develops, promotes, and maintains standards as they relate to technical support services and devices, including manufacturing and architectural standards.
- Designs improved work systems by revising work standards, policies, and procedures.
- Directs and manages project plan development, risk assessment, communications, budget tracking, status reporting, vendor management, and successful project completion.
- Manages projects with support staff by giving them a clear understanding of the departmental mission.
- Monitors project prioritization, active projects, and the development of dashboard and reporting mechanisms.
- Assumes responsibility for enterprise-wide IT projects and ensures an efficient and timely conclusion.
- Contributes to strategic plan and assists in providing short and long-term solutions to help meet campus-wide strategic and tactical planning initiatives.
- Communicates with administration and staff regarding the efficient and timely delivery of services.
- Performs follow-up investigations on inquiries, complaints, and problems. Assists in the determination of critical milestones.
- Seeks ways to improve operations and oversees the preparation of productivity reports.
- Establishes departmental goals and objectives, identifies areas of improvement, and implements action plans to meet these.
- Attends professional meetings, workshops, conferences, and seminars to keep abreast of technological market advancements.
- Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
- Ensures employees are trained on controls within the function and on University policy and procedures.
Department Specific Functions
- Oversees the operation and support of audiovisual systems, instructional technologies, and multimedia services used in teaching and learning spaces.
- Coordinates operational support for lectures, examinations, instructional activities, and school sponsored events.
- Oversees operational support for locally managed technology services required for Miller School research and administrative functions that are not delivered by enterprise IT.
- Responsible for IT budget development and related tracking and status reporting activities.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
MINIMUM QUALIFICATIONS:
- Minimum 7 years of relevant experience required
- Experience in IT management positions in higher education. Medical school IT experience is desirable.
- Experience managing IT Operations, including desktop support.
- Experience supporting audio-visual equipment including projectors, microphones, and control systems.
- Experience in creating and managing IT personnel and operational budgets.
- Experience in producing and presenting technology roadmaps and strategic plans.
- Strong project management skills with proven problem-solving abilities.
- Knowledge of academic technologies, including learning management systems, student response systems, and lecture capture is preferred.
- Ability to explain complex technical concepts in simple, clear language.
- Ability to process and handle confidential information with discretion.
- Knowledge of cybersecurity best practices.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff

Current Employees:
If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.
The University of Miami’s UMIT Department has an exciting opportunity for a full-time Director of Information Technology to work onsite at the medical campus in Miami, Florida.
The Director of Information Technology is responsible for providing leadership, operational planning and management of IT services and support for the Miller School of Medicine. The position is accountable for reliable high-quality IT operations supporting the school’s education, administrative, and research missions, with appropriate clinical adjacency as required to support those functions.
CORE JOB FUNCTIONS
- Supervises the performance management of all assigned staff including making decisions as they pertain to hiring, training, evaluation, promotion, and termination.
- Manages daily operations and directs staff to achieve departmental goals and objectives.
- Assumes responsibility for campus-wide initiatives involving computer support services.
- Develops, promotes, and maintains standards as they relate to technical support services and devices, including manufacturing and architectural standards.
- Designs improved work systems by revising work standards, policies, and procedures.
- Directs and manages project plan development, risk assessment, communications, budget tracking, status reporting, vendor management, and successful project completion.
- Manages projects with support staff by giving them a clear understanding of the departmental mission.
- Monitors project prioritization, active projects, and the development of dashboard and reporting mechanisms.
- Assumes responsibility for enterprise-wide IT projects and ensures an efficient and timely conclusion.
- Contributes to strategic plan and assists in providing short and long-term solutions to help meet campus-wide strategic and tactical planning initiatives.
- Communicates with administration and staff regarding the efficient and timely delivery of services.
- Performs follow-up investigations on inquiries, complaints, and problems. Assists in the determination of critical milestones.
- Seeks ways to improve operations and oversees the preparation of productivity reports.
- Establishes departmental goals and objectives, identifies areas of improvement, and implements action plans to meet these.
- Attends professional meetings, workshops, conferences, and seminars to keep abreast of technological market advancements.
- Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
- Ensures employees are trained on controls within the function and on University policy and procedures.
Department Specific Functions
- Oversees the operation and support of audiovisual systems, instructional technologies, and multimedia services used in teaching and learning spaces.
- Coordinates operational support for lectures, examinations, instructional activities, and school sponsored events.
- Oversees operational support for locally managed technology services required for Miller School research and administrative functions that are not delivered by enterprise IT.
- Responsible for IT budget development and related tracking and status reporting activities.
This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.
MINIMUM QUALIFICATIONS:
- Minimum 7 years of relevant experience required
- Experience in IT management positions in higher education. Medical school IT experience is desirable.
- Experience managing IT Operations, including desktop support.
- Experience supporting audio-visual equipment including projectors, microphones, and control systems.
- Experience in creating and managing IT personnel and operational budgets.
- Experience in producing and presenting technology roadmaps and strategic plans.
- Strong project management skills with proven problem-solving abilities.
- Knowledge of academic technologies, including learning management systems, student response systems, and lecture capture is preferred.
- Ability to explain complex technical concepts in simple, clear language.
- Ability to process and handle confidential information with discretion.
- Knowledge of cybersecurity best practices.
Any appropriate combination of relevant education, experience and/or certifications may be considered.
The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the groundbreaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.
The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.
Job Status:
Full time
Employee Type:
Staff
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Get Access To All JobsTips for Finding IT Support Jobs at University of Miami Jobs
Align your credentials to USCIS specialty occupation standards
IT Support roles at universities can face H-1B specialty occupation scrutiny. A bachelor's degree in computer science, information systems, or a closely related field strengthens your petition. Unrelated degrees paired with general support experience are harder to defend to USCIS.
Target University of Miami's central IT and departmental units
The university hires IT Support across both its central UMIT division and individual schools like the Miller School of Medicine. Applying to departmental postings, not just central IT, expands your options and reaches hiring managers with independent budget authority.
Confirm OPT and CPT eligibility before your first interview
Universities are natural fits for F-1 OPT and CPT because they understand DSO processes internally. Before interviewing, verify your OPT authorization dates and confirm your degree field maps cleanly to the IT Support role description to avoid onboarding delays.
Ask about H-1B filing timelines during the offer stage
USCIS H-1B cap-subject petitions must be filed by April 1 for an October 1 start. Universities often qualify as cap-exempt employers. Ask University of Miami's HR directly whether the specific role qualifies for cap-exempt filing, which removes the lottery dependency entirely.
Use Migrate Mate to filter open IT Support roles by visa type
Searching broadly across job boards wastes time on employers without sponsorship history. Use Migrate Mate to filter University of Miami's IT Support openings by the visa categories that apply to your situation, so you focus only on roles aligned with your authorization.
Prepare your TN documentation if you hold Canadian or Mexican citizenship
TN status for IT roles requires proof the position qualifies under the USMCA computer systems analyst category. Bring your offer letter, degree certificate, and a written role description to the port of entry. Universities issue clear offer letters that typically satisfy CBP requirements.
IT Support at University of Miami jobs are hiring across the US. Find yours.
Find IT Support at University of Miami JobsFrequently Asked Questions
Does University of Miami sponsor H-1B visas for IT Support roles?
Yes, University of Miami sponsors H-1B visas for qualifying IT Support positions. As a higher education institution, it may qualify as a cap-exempt employer, meaning petitions can be filed outside the annual H-1B lottery. You should confirm cap-exempt eligibility for the specific role with the university's HR or immigration team during the offer stage, as it depends on how the position is classified.
How do I apply for IT Support jobs at University of Miami?
Applications go through the University of Miami's official careers portal at careers.miami.edu. Search for IT Support or related titles such as desktop support specialist, systems administrator, or help desk analyst. You can also browse current openings filtered by visa sponsorship eligibility on Migrate Mate, which surfaces University of Miami listings relevant to international candidates. Tailor your resume to highlight technical certifications and degree field alignment.
Which visa types does University of Miami commonly use for IT Support roles?
University of Miami sponsors H-1B, F-1 OPT, F-1 CPT, TN, J-1, and employment-based Green Cards including EB-2 and EB-3 for IT Support functions. F-1 OPT is common for recent graduates, while H-1B is the primary long-term option. TN is available for Canadian and Mexican nationals whose role qualifies under USMCA computer-related categories. Green Card sponsorship typically follows after an employee establishes tenure.
What qualifications does University of Miami expect for IT Support candidates?
Most IT Support roles at University of Miami require a bachelor's degree in computer science, information technology, or a related field, along with hands-on experience supporting end users, managing hardware, or administering operating systems. Industry certifications such as CompTIA A+, Microsoft, or similar credentials strengthen your application. For H-1B eligibility specifically, your degree field needs to align directly with the technical duties listed in the job description.
How do I know if my F-1 OPT timeline works with University of Miami's hiring process?
University of Miami's HR team is experienced with F-1 OPT because the university employs international students and recent graduates regularly. You'll need to provide your EAD card and confirm your OPT end date before an offer is finalized. If your OPT expires within 12 months of your start date, discuss H-1B or STEM OPT extension eligibility early so the university can plan the transition without a gap in your work authorization.
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