CPT Client Success Specialist Jobs
Client Success Specialist roles fit CPT when your program includes coursework in customer relationship management, business communication, or SaaS operations. Your DSO must authorize CPT before your start date, and the position must connect directly to your degree requirements. Part-time CPT (under 20 hours weekly) keeps your full-time OPT eligibility intact after graduation.
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Get Access To All JobsAbout us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
About us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
See all CPT Client Success Specialist Jobs
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Get Access To All JobsClient Success Specialist CPT: Frequently Asked Questions
Does a Client Success Specialist role qualify for CPT authorization?
It qualifies if your degree program includes relevant coursework, such as business communications, customer relationship management, data analytics, or SaaS operations, and your DSO confirms the position is an integral part of your curriculum. The job title alone doesn't determine eligibility. Your school reviews the specific duties against your enrolled courses, so attach the job description when you submit your CPT request.
Can I do CPT part-time as a Client Success Specialist and still protect my OPT?
Yes. Part-time CPT, defined as fewer than 20 hours per week, does not reduce your post-graduation OPT eligibility regardless of how many semesters you use it. Full-time CPT totaling 12 months or more eliminates OPT entirely, so if you plan to pursue OPT after graduation, keep your Client Success Specialist hours under 20 per week while school is in session.
What should the employer offer letter include for my DSO to approve CPT?
Your DSO typically needs a letter on company letterhead that states your job title, start and end dates, weekly hours, work location or remote status, and a brief description of how the duties relate to your degree. Many schools also require the employer's Federal Employer Identification Number. A vague letter that only lists compensation and a start date will usually trigger a revision request and delay your I-20 update.
How do I find Client Success Specialist employers who are comfortable with CPT?
Search Migrate Mate for Client Success Specialist roles and filter by employers with established visa-filing history. Companies that have previously sponsored work visas are significantly more likely to have HR processes in place for CPT onboarding documentation, including I-20 verification and E-Verify enrollment, which reduces the back-and-forth that often stalls offers at companies new to international hiring.
Does CPT experience as a Client Success Specialist help with future H-1B sponsorship?
Directly, yes. CPT gives you U.S. work experience in a customer-facing SaaS or tech environment, which strengthens both your resume and your H-1B visa specialty occupation argument. Client success roles are typically classified under business operations or computer and information systems occupations depending on the employer's product, both of which have established H-1B filing histories. Review the O*NET profile for your specific SOC code to understand how adjudicators evaluate the degree requirement for your role.