CPT Client Success Specialist Jobs
Client Success Specialist roles fit CPT when your program includes coursework in customer relationship management, business communication, or SaaS operations. Your DSO must authorize CPT before your start date, and the position must connect directly to your degree requirements. Part-time CPT (under 20 hours weekly) keeps your full-time OPT eligibility intact after graduation.
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Get Access To All JobsAbout us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
Dorsia is seeking a highly organized, service-minded Client Success Intern to support our Client Success Managers during Summer 2026. This role will play an important part in delivering a premium, proactive client experience—from onboarding through ongoing engagement and retention.
This is an ideal opportunity for someone who is energized by the intersection of hospitality, client experience, and operational excellence. You enjoy building clean systems, maintaining clear communication, and following through with precision. You’ll gain exposure to how high-performing Client Success teams operate inside a fast-moving, high-touch environment, and contribute directly to the workflows that keep clients engaged.
What You’ll Do
Clients Success Support & Relationship Management:
- Collaborating with Managers in account management and member facing content and inventory
- Support onboarding preparation and follow-through (materials, timelines, tracking, next steps)
- Assist with client communications including scheduling, reminders, and recap documentation
- Help maintain clean internal notes and account context to ensure continuity across stakeholders
Client Health & Retention Support:
- Monitor client activity and help flag risk signals (low engagement, delayed responses, unresolved issues)
- Support retention workflows by tracking open items, owners, and next steps
- Help organize client feedback and recurring themes to inform internal prioritization
Operational Excellence & Process Improvement:
- Maintain and update trackers for account status, action items, and client requests
- Support creation of lightweight playbooks and templates (onboarding checklists, follow-up scripts, QBR prep)
- Improve internal organization by proactively cleaning up workflows, documentation, and handoffs
Cross-Functional Coordination:
- Coordinate with internal teams (Product, Support, Ops, Partnerships) to route issues and ensure resolution
- Assist in packaging client updates for internal stakeholders to keep execution aligned
- Help document client pain points and feature requests in a structured, actionable way
The Winning Recipe
- Currently pursuing a degree in Business, Hospitality Management, Communications, Operations, Psychology, Marketing, or a related field (rising junior/senior or masters preferred)
- Strong interest in Client Success, Account Management, Client Services, Operations, or relationship-driven business models
- Highly organized and detail-oriented, with a strong ability to manage follow-ups and keep workstreams moving
- Clear, polished written communication skills and strong professional judgment
- Comfort working across multiple stakeholders in a fast-paced environment
- Strong Google Workspace skills (Docs, Sheets, Slides) with confidence maintaining trackers and summarizing insights
- Service-oriented mindset with premium hospitality standards: proactive, calm under pressure, and solutions-driven
- Self-starter energy with a high bar for execution quality and reliability
Nice to Have
- Experience in client-facing roles (hospitality, events, concierge, retail, community, support, or client service)
- Familiarity with CRM or Customer Success tools (Salesforce, HubSpot, Zendesk, Intercom, Notion, Airtable, etc.)
- Strong documentation instincts and comfort creating repeatable templates and workflows
- Analytical mindset with interest in client engagement signals and retention metrics
- Passion for hospitality, dining culture, and premium consumer experiences
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
About us
Dorsia is at the forefront of hospitality-tech innovation, redefining how the world gains access to the most in-demand restaurants, events, and experiences. By fusing cutting-edge technology with the art of luxury hospitality, we empower our members to secure impossible-to-get reservations while providing operators with unprecedented levels of control, visibility, and revenue optimization.
As a fast-growing startup backed by over $50M from top-tier investors including Index Ventures, along with strategic industry partners such as Major Food Group (Carbone, Torrisi, etc.), Groot Hospitality (Casadonna, Papi Steak, etc.), and Gracious Hospitality (COTE, Coqodaq, etc.), we are rapidly expanding our footprint and reshaping the global hospitality landscape with proven expertise. We’re adding exceptional talent to drive our next phase of growth, and that’s where you come in.
About the Role
Dorsia is seeking a highly organized, service-minded Client Success Intern to support our Client Success Managers during Summer 2026. This role will play an important part in delivering a premium, proactive client experience—from onboarding through ongoing engagement and retention.
This is an ideal opportunity for someone who is energized by the intersection of hospitality, client experience, and operational excellence. You enjoy building clean systems, maintaining clear communication, and following through with precision. You’ll gain exposure to how high-performing Client Success teams operate inside a fast-moving, high-touch environment, and contribute directly to the workflows that keep clients engaged.
What You’ll Do
Clients Success Support & Relationship Management:
- Collaborating with Managers in account management and member facing content and inventory
- Support onboarding preparation and follow-through (materials, timelines, tracking, next steps)
- Assist with client communications including scheduling, reminders, and recap documentation
- Help maintain clean internal notes and account context to ensure continuity across stakeholders
Client Health & Retention Support:
- Monitor client activity and help flag risk signals (low engagement, delayed responses, unresolved issues)
- Support retention workflows by tracking open items, owners, and next steps
- Help organize client feedback and recurring themes to inform internal prioritization
Operational Excellence & Process Improvement:
- Maintain and update trackers for account status, action items, and client requests
- Support creation of lightweight playbooks and templates (onboarding checklists, follow-up scripts, QBR prep)
- Improve internal organization by proactively cleaning up workflows, documentation, and handoffs
Cross-Functional Coordination:
- Coordinate with internal teams (Product, Support, Ops, Partnerships) to route issues and ensure resolution
- Assist in packaging client updates for internal stakeholders to keep execution aligned
- Help document client pain points and feature requests in a structured, actionable way
The Winning Recipe
- Currently pursuing a degree in Business, Hospitality Management, Communications, Operations, Psychology, Marketing, or a related field (rising junior/senior or masters preferred)
- Strong interest in Client Success, Account Management, Client Services, Operations, or relationship-driven business models
- Highly organized and detail-oriented, with a strong ability to manage follow-ups and keep workstreams moving
- Clear, polished written communication skills and strong professional judgment
- Comfort working across multiple stakeholders in a fast-paced environment
- Strong Google Workspace skills (Docs, Sheets, Slides) with confidence maintaining trackers and summarizing insights
- Service-oriented mindset with premium hospitality standards: proactive, calm under pressure, and solutions-driven
- Self-starter energy with a high bar for execution quality and reliability
Nice to Have
- Experience in client-facing roles (hospitality, events, concierge, retail, community, support, or client service)
- Familiarity with CRM or Customer Success tools (Salesforce, HubSpot, Zendesk, Intercom, Notion, Airtable, etc.)
- Strong documentation instincts and comfort creating repeatable templates and workflows
- Analytical mindset with interest in client engagement signals and retention metrics
- Passion for hospitality, dining culture, and premium consumer experiences
Workplace Philosophy at Dorsia
At Dorsia, we believe that culture eats strategy. The best ideas in the world mean nothing without the right people around the table and the right chemistry between them. We are, unapologetically, a people-first organization.
In-Person Matters
We’re creating once-in-a-lifetime experiences for the most discerning audience in the world. That doesn’t happen over Zoom. It happens through collisions: a spark across a desk, a kitchen-side conversation that unlocks a partnership, the energy of ideas felt, not typed. That’s why in-office culture is non-negotiable at Dorsia.
Who We Hire
We don’t subscribe to check-the-box hiring. We hire for merit and mindset, which naturally creates a team with varied backgrounds. What unites us isn’t demographics, it’s a shared vision: to build the social operating system for the cultural vanguard.
Lifestyle Hours
We’re not a 9-to-5 company. Our lifestyle mirrors our members. Early flights, after-work events, and late-night sprints when the work demands it. But we love what we do, and we definitely love a good party.
High Performance Culture
Working at Dorsia isn’t for everyone—and that’s the point. Our culture is designed for builders, not passengers. We move fast, set ambitious standards, and expect people to rise to them. If you have the talent and the drive, this will be a ride to remember.
A Final Word
We’re building something special. It will take long hours and relentless effort. It’s not for everyone. For those with the metabolism, you’ll create something that changes how culture is lived. And that’s the kind of work worth your life’s energy.
See all CPT Client Success Specialist Jobs
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Get Access To All JobsClient Success Specialist CPT: Frequently Asked Questions
Does a Client Success Specialist role qualify for CPT authorization?
It qualifies if your degree program includes relevant coursework, such as business communications, customer relationship management, data analytics, or SaaS operations, and your DSO confirms the position is an integral part of your curriculum. The job title alone doesn't determine eligibility. Your school reviews the specific duties against your enrolled courses, so attach the job description when you submit your CPT request.
Can I do CPT part-time as a Client Success Specialist and still protect my OPT?
Yes. Part-time CPT, defined as fewer than 20 hours per week, does not reduce your post-graduation OPT eligibility regardless of how many semesters you use it. Full-time CPT totaling 12 months or more eliminates OPT entirely, so if you plan to pursue OPT after graduation, keep your Client Success Specialist hours under 20 per week while school is in session.
What should the employer offer letter include for my DSO to approve CPT?
Your DSO typically needs a letter on company letterhead that states your job title, start and end dates, weekly hours, work location or remote status, and a brief description of how the duties relate to your degree. Many schools also require the employer's Federal Employer Identification Number. A vague letter that only lists compensation and a start date will usually trigger a revision request and delay your I-20 update.
How do I find Client Success Specialist employers who are comfortable with CPT?
Search Migrate Mate for Client Success Specialist roles and filter by employers with established visa-filing history. Companies that have previously sponsored work visas are significantly more likely to have HR processes in place for CPT onboarding documentation, including I-20 verification and E-Verify enrollment, which reduces the back-and-forth that often stalls offers at companies new to international hiring.
Does CPT experience as a Client Success Specialist help with future H-1B sponsorship?
Directly, yes. CPT gives you U.S. work experience in a customer-facing SaaS or tech environment, which strengthens both your resume and your H-1B visa specialty occupation argument. Client success roles are typically classified under business operations or computer and information systems occupations depending on the employer's product, both of which have established H-1B filing histories. Review the O*NET profile for your specific SOC code to understand how adjudicators evaluate the degree requirement for your role.