CPT Technical Success Manager Jobs
Technical Success Manager roles sit at the intersection of technical knowledge and client relationship management, making them a strong CPT fit for students in computer science, information systems, or business technology programs. Your DSO must confirm the role is an integral part of your curriculum before you begin work.
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Get Access To All JobsAbout us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
About us:
At apexanalytix, we’re lifelong innovators! Since the date of our founding nearly four decades ago we’ve been consistently growing, profitable, and delivering the best procure-to-pay solutions to the world. We’re the perfect balance of established company and start-up. You will find a unique home here.
And you’ll recognize the names of our clients. Most of them are on The Global 2000. They trust us to give them the latest in controls, audit and analytics software every day. Industry analysts consistently rank us as a top supplier management solution, and you’ll be helping build that reputation.
Position Title: Internship – Customer Success (Performance)
Reports to: Customer Success Lead
Work Location: Greensboro, N.C.
Quick Take
We are seeking a dynamic and motivated individual to join our team as a Customer Success Intern. This internship offers hands-on experience in customer success and implementation within a fast-paced and innovative environment. As a Customer Success Intern, you will work closely with experienced team members and play a key role in facilitating the smooth operation of project management activities. From coordinating essential meetings to ensuring accurate tracking of supplier data, your contributions will directly impact our success.
The Work
- Coordinate meetings with project & customer success managers to ensure alignment on project objectives and milestones.
- Updating supplier API spreadsheets to maintain formal tracking.
- Proactively reaching out to vendors to facilitate communication and streamline procurement processes.
- Reviewing client contracts to ensure compliance and understanding of project requirements.
- Assist with customer-success related projects and initiatives that elevate the experience for our clients.
The Must-Haves
- Pursuing Bachelors or Masters in Business, Economics, or other related major.
- Proficiency in Excel to effectively manage and manipulate data for reporting and analysis.
- Familiarity with PowerPoint to create engaging presentations.
- Strong interpersonal skills with the ability to connect seamlessly with multiple departments to gather relevant information and insights.
- Self-starter mentality with the drive to take initiative and tackle tasks independently.
- Strong attention to detail to ensure accuracy and precision.
- Some knowledge of apex products/services is desired but not mandatory; willingness to learn and adapt to new concepts is valued.
Benefits
At apexanalytix we know that our associates are the reason behind our successes. We truly value you as an associate and part of our professional family. Our goal is to offer the very best benefits possible to you and your loved ones. When it comes to benefits, whether for yourself or your family the most important aspect is choice. And we get that. apexanalytix offers competitive benefits for the countries that we serve, in addition to our BeWell@apex initiative that encourages employees’ growth in six key wellness areas: Emotional, Physical, Community, Financial, Social, and Intelligence.
With resources such as a strong Mentor Program, Internal Training Portal, plus Education, Tuition, and Certification Assistance, we provide tools for our associates to grow and develop.
See all CPT Technical Success Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new CPT Technical Success Manager Jobs.
Get Access To All JobsTechnical Success Manager CPT: Frequently Asked Questions
Does a Technical Success Manager role qualify for CPT?
Yes, if your degree program in computer science, information systems, business technology, or a related field includes coursework in client-facing technical roles, SaaS platforms, or enterprise systems. Your DSO makes the final determination by confirming the job is an integral part of your curriculum, not a standalone work opportunity.
How do I find employers willing to hire CPT students for this role?
Search Migrate Mate to identify companies with a history of sponsoring F-1 students in technical customer success positions. Prioritize employers enrolled in E-Verify, since they already have infrastructure for employment verification. Outreach to hiring managers in customer success or professional services teams tends to yield faster responses than applying through general HR channels.
Can I work full-time as a Technical Success Manager on CPT?
Yes, full-time CPT is permitted, but it carries a significant consequence: if you accumulate 12 or more months of full-time CPT, you permanently forfeit your OPT eligibility. For students planning to use OPT after graduation as a bridge to H-1B visa sponsorship, part-time CPT or a shorter engagement is worth structuring carefully with your DSO upfront.
What documentation does my employer need to hire me on CPT?
Your employer needs your CPT-authorized I-20, which lists their name, your start and end dates, and whether the authorization is part-time or full-time. They'll also run I-9 verification using your I-20 and a supporting identity document. Employers enrolled in E-Verify will process this through the federal system. You don't need a separate EAD for CPT.
Does CPT as a Technical Success Manager help with future H-1B sponsorship?
CPT itself doesn't create a direct sponsorship track, but the role does. Technical Success Manager positions sit within the specialty occupation categories that qualify for H-1B, typically mapped under computer and information systems occupations in O*NET. Employers who hire CPT students in this role are often the same ones who later file H-1B petitions, making the CPT period a practical audition for long-term sponsorship.