CPT Customer Solutions Specialist Jobs
Customer Solutions Specialist jobs on CPT sit at the intersection of business communication, CRM systems, and client-facing problem-solving, skills your DSO can tie directly to business, communications, or information systems curricula. Your authorization is semester-by-semester, so lining up your offer letter timing with enrollment cycles matters.
Find CPT Customer Solutions Specialist JobsOverview
Showing 5 of 18+ Customer Solutions Specialist jobs
See all Customer Solutions Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Solutions Specialist roles.
Get Access To All JobsJob Title: Intern, Customer Solutions
Location: Bonita Springs, FL, USA, 34134
Employment Status: Full-time
Posting Start Date: 8/4/26
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.
Job Purpose
Seeking an energetic, responsible intern to join our team. In this position, you will be expected to learn the ins and outs of our daily routines and procedures, you will focus on learning how our organization runs. You will work to develop and maintain long-term operational relationships with our customers while providing first in class customer focused solutions.
What you will do...
- Answer phone and email inquiries
- Identify customer needs and collaborate with Field Operations to help deliver their needs
- Provide a consistently high level of Customer Service to all with a concentration to retain and build relationships
- Develop and maintain strong relationships with customers through individual efforts and involvement with Sales and Ops Teams
- Provide timely and accurate quotes/reservations that lead to accurate invoicing
- Be a part of a dedicated team that resolves customers needs and coordinates rental activities through the Field and Branches
- Escalate all issues when fulfilling deals where pushback is given on customer needs and deals
- Become knowledgeable of the Herc Way and how the team does business daily
Requirements
Currently enrolled at a college or university and pursuing a bachelor’s degree and are in your junior or senior year
Excellent written and verbal communication skills.
Proficient computer skills, including Microsoft Office Suite (Excel, Word, and PowerPoint)
Ability to work between 20-30 hours/week.
Ability to type 30wpm
Work in the FSC (Corporate Office)
Complete any assigned training via Herc U
Skills
Req #: 70802
Pay Range: $19.00/hr
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
- Medical, Dental, and Vision Coverage
- Life and disability insurance
- Flex spending and health savings accounts
- Virtual Health Visits
- 24 Hour Nurse Line
- Healthy Pregnancy Program
- Tobacco Cessation Program
- Weight Loss Program
Building Your Financial Future
- 401(k) plan with company match
- Employee Stock Purchase Program
Life & Work Harmony
- Paid Time Off (Holidays, Vacations, Sick Days)
- Paid parental leave
- Military leave & support for those in the National Guard and Reserves
- Employee Assistance Program (EAP)
- Adoption Assistance Reimbursement Program
- Tuition Reimbursement Program
- Auto & Home Insurance Discounts
Protecting You & Your Family
- Company Paid Life Insurance
- Supplemental Life Insurance
- Accidental Death & Dismemberment Insurance
- Company Paid Disability Insurance
- Supplemental Disability Insurance
- Group Legal Plan
- Critical Illness Insurance
- Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
Job Title: Intern, Customer Solutions
Location: Bonita Springs, FL, USA, 34134
Employment Status: Full-time
Posting Start Date: 8/4/26
Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals’ parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol “HRI.” Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.
Job Purpose
Seeking an energetic, responsible intern to join our team. In this position, you will be expected to learn the ins and outs of our daily routines and procedures, you will focus on learning how our organization runs. You will work to develop and maintain long-term operational relationships with our customers while providing first in class customer focused solutions.
What you will do...
- Answer phone and email inquiries
- Identify customer needs and collaborate with Field Operations to help deliver their needs
- Provide a consistently high level of Customer Service to all with a concentration to retain and build relationships
- Develop and maintain strong relationships with customers through individual efforts and involvement with Sales and Ops Teams
- Provide timely and accurate quotes/reservations that lead to accurate invoicing
- Be a part of a dedicated team that resolves customers needs and coordinates rental activities through the Field and Branches
- Escalate all issues when fulfilling deals where pushback is given on customer needs and deals
- Become knowledgeable of the Herc Way and how the team does business daily
Requirements
Currently enrolled at a college or university and pursuing a bachelor’s degree and are in your junior or senior year
Excellent written and verbal communication skills.
Proficient computer skills, including Microsoft Office Suite (Excel, Word, and PowerPoint)
Ability to work between 20-30 hours/week.
Ability to type 30wpm
Work in the FSC (Corporate Office)
Complete any assigned training via Herc U
Skills
Req #: 70802
Pay Range: $19.00/hr
Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.
Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.
Keeping you healthy
- Medical, Dental, and Vision Coverage
- Life and disability insurance
- Flex spending and health savings accounts
- Virtual Health Visits
- 24 Hour Nurse Line
- Healthy Pregnancy Program
- Tobacco Cessation Program
- Weight Loss Program
Building Your Financial Future
- 401(k) plan with company match
- Employee Stock Purchase Program
Life & Work Harmony
- Paid Time Off (Holidays, Vacations, Sick Days)
- Paid parental leave
- Military leave & support for those in the National Guard and Reserves
- Employee Assistance Program (EAP)
- Adoption Assistance Reimbursement Program
- Tuition Reimbursement Program
- Auto & Home Insurance Discounts
Protecting You & Your Family
- Company Paid Life Insurance
- Supplemental Life Insurance
- Accidental Death & Dismemberment Insurance
- Company Paid Disability Insurance
- Supplemental Disability Insurance
- Group Legal Plan
- Critical Illness Insurance
- Accident Insurance
Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.
See all CPT Customer Solutions Specialist Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new CPT Customer Solutions Specialist Jobs.
Get Access To All JobsCustomer Solutions Specialist CPT: Frequently Asked Questions
Does a Customer Solutions Specialist role qualify for CPT?
Yes, if your school's curriculum includes coursework in business communication, customer relationship management, service operations, or information systems. Your DSO makes the final determination based on how directly the job duties connect to your program of study. Bring a job description and your course list to that conversation, vague ties to 'business in general' are usually not sufficient for authorization.
How many hours per week can I work on CPT as a Customer Solutions Specialist?
Part-time CPT is 20 hours or fewer per week during an active academic semester. Full-time CPT, typically 40 hours, is only available during official school breaks or if your program requires it. Working full-time for 12 months or more cumulatively eliminates your OPT eligibility, so most F-1 students in ongoing roles stick to part-time CPT to protect that option.
What should I look for in an employer when applying for Customer Solutions Specialist jobs on CPT?
Prioritize employers enrolled in E-Verify, since CPT employment verification goes through the same I-9 process as any other work authorization. Employers with prior experience hiring F-1 students understand how to handle the I-20 CPT endorsement during onboarding. You can find employers with relevant work authorization filing history on Migrate Mate, which filters roles by sponsorship track record.
Can I use O*NET to verify that Customer Solutions Specialist is a real occupational classification?
Yes. O*NET lists Customer Service Representatives and Customer Success roles under specific Standard Occupational Classification codes, which some DSOs reference when evaluating CPT eligibility. Pulling the O*NET profile for your job title gives you an official description of required knowledge, skills, and education levels that you can bring to your DSO appointment to support your authorization request.
What happens if my CPT authorization expires before my employer extends the contract?
You must stop working on the expiration date listed on your I-20 CPT endorsement. Working even one day past that date is unauthorized employment, which can trigger serious F-1 status violations. If your employer wants to extend the engagement, you need a new authorization from your DSO before continuing. Start that paperwork at least two weeks before your current CPT end date to avoid a gap.